InCopy CS5.5 update content does not work

I am an editor using InCopy for editing my magazine. I only have InCopy. My art director who uses the full InDesign suite, and I work remotely. She sends InCopy files to me via Dropbox. When she makes changes to the files, my content update does not work. It is shaded grey. It worked a couple of times and then stopped. Does my art director need to do something on her end to ensure I can update content in files she sends to me?
Thanks for any help someone can provide.

Hi and thanks for the quick reply.
This is the problem:
My art director is using Indesign to create Incopy files for me to edit. We
both are working from remote locations and are using Dropbox (remote server)
to store our files. We have been having some problems... When my art
director changes an image I do not see the image change/update on my end.
How do we solve this problem?
We are both using the latest version of the software she is using InDesign
CS5.5 and I'm using InCopy CS5.5.
Thanks for your help.
Cheers,
Mary
Mary Scianna
Editor, Shop Metalworking Technology Magazine
Latest issue: http://shopmetaltech.dgtlpub.com
Vice President, Zedcom Media Inc.
Tel: 647 932 4477
Cell: 647 408 6137
Email: [email protected]
Web: www.shopmetaltech.com
Mary Scianna Courier Address:
416 Whitby Shores Greenway,
Whitby, ON L1N 9R5 Canada
Mailing Address:
1450 Headon Road, PO Box 93171
Burlington, ON L7M 4A3 Canada

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