Incorrect sound after burn

We have just bought Apple G5’s for our school, so students can video edit. So far there has been no problems. But lately a couple of machines have started burning another soundtrack onto the completed movie. The preview looks and sounds correct.
Several users use the same machines which I have read can be a problem, but as it is a school there is no way around this. I have looked for the /tmp/tempmovie file suggested in other posts and I cannot find the file if it is present?
Any other suggestions would be much appreciated, as the students need to complete this work soon so they can get a mark?
Thanks

Hi vaiman:
Try it again like this:
*In the Finder, choose 'Go to Folder...' from the Go menu.
*Enter /tmp and click OK.
*Find the file called tempmovie.mov and drag it to the trash.
*You'll be asked to enter your Mac's administrative password.
*Enter it and click OK.
Sue
iMac ppcG5 1.8 GHz 20FP & iMac G4 800MB 17FP   Mac OS X (10.3.9)   Superdrives & 1 G RAM all around

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