Indesign CC 2014 crashes when printing to Fiery server

This is to remind Adobe that issues printing to Fiery print servers from Indesign CC 2014 (10.0 or 10.1) on Mac have not been resolved.
A patch has been provided here: InDesign & Illustrator | Crash while printing to Fiery RIP | MacOS   --- however, the problem persists after patching. I should note that the fix at that link only pertains to Indesign 10.0. If you download Indesign 2014 from Creative Cloud you would, at this time, receive 10.1. That script will break 10.1 completely. There is no fix for 10.1.
The original thread for this discussion is here: Indesign CC 2014 crashes when printing   It's marked 'Answered' and methinks the ongoing conversation there has been over-looked.
I am bumping this topic to keep the conversation fresh. If anyone else has found solutions to printing to Fiery from Indesign 10.x either by updating Fiery directly or with additional scripts or workarounds, please share them here.
I could publish one of my 10.1 crash logs if I could be advised which pieces are most important, or how to post the unabridged without spamming the forum.
That's the constructive bit. Here's my rant...
After speaking to Adobe on the phone, they tell me this isn't resolved yet because it affects only a small subset of people. I called some peers at other agencies across my region and learned they all use Indesign with Fiery servers. We are not an isolated few! (those fortunate individuals I spoke to are still using CS6 -- and I received some jovial ribbing for having my on-going CC subscription.) I have a lot of printing to do on the Fiery now that these projects are finishing, but i'm held up while down-saving these projects to be used in CC (9.x). Its frustrating, its time-consuming, and its simply unacceptable to CC subscribers as we move in to 2015. I urge Adobe to work with EFI to solve this problem once and for all.

This is a user to user forum with "some" Adobe staff participation, report bugs at this link
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for feature requests or bugs

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      Model Name: MacBook Pro
      Model Identifier: MacBookPro10,1
      Processor Name: Intel Core i7
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    =======================
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      Apple Consultants Network
      Apple Certified (ACHDS)
      E-mail:  [email protected] 
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