Indesign CC 2014 starts only by deleting preferences, stalls otherwise

Indesign CC 2014 Windows 7 all updates in place
For some inexplicable reason, if I attempt to start InDesign CC2014 by traditional means. (click on desktop icon or click on INDD file), the program stalls at "loading the application." If I delete preferences (shift+control+alt) during the starting sequence when I click on the desktop icon, the program will start and run normally. Any ideas on how to fix?
Thanks,
Joe

Peter, thanks for your reply. I have two "essential" third party "helpers." Teacup software Typefittter Pro and Extensis Fusion 5. Ever hear of anyone else having issues with these?
TNX,
Joe

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