Indesign CS4 - error code 5

Hi I am having a problem opening InDesign files.
When I double click-file in finder (or file-open) an error message appears:
''Cannot open ''document.indd''. The file ''document.indd'' is damaged and cannot be recovered. (error code: 5)''
This has happened to 4 files which I have been working on in the past couple of weeks. Last week, when opening InDesign for one of these documents, I had a recovery message appear but as the document did not need recovering, or so I thought, I clicked no and it opened fine. This happened a couple of times until it eventually stopped.
It was Friday 11th March when I went to open one of the 4 docs and this message appeared and I have discovered another 3 docs which have the same problem today (13th March)
I have all my work backed up in my time machine to prevent any disasters like this, however even in the back-ups will not open when restored, showing the same message. I have also noticed that in time machine there are .idlk files for the corrupt documents. But these disappear when restored and I attempt to open the paired file.
I have noticed that the documents affected are 127.5 or 127.6 mb. However, some larger files are unaffected.
These files have alot of images - could this be a cause?
I have tried:
renaming file
zipping and unzipping
recovering: time machine back ups are still corrupt
resetting the indesign preferences
I would appreciate any advice on how to restore these files.
Many thanks,
Abby

Hi folks, just an update on the fees for the Markzware Bad InDesign File Recovery Service.
In-Take fee = 19.- USD/EUR (non-refundable)
Recoverd File Fee = Starting at 99.- USD/EUR (based of file size)
* The Recovered File Fee is ONLY paid if the file is recovered!
** Most bad files fall into this pricing range.
See:
http://markzware.com/support/faq/recover-bad-file-service/
Peter, maybe this is interesting for you and/or the Adobe engineers. 28% of the bad InDesign files we get in here at Markzware the last months, have a file size of EXACTLY either 133.7 MB or 133.8 MB. Any ideas why?
Friendly Regards,
David Dilling
Markzware

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