InDesign CS5.5 and CS6 Hang while opening document

hello,
I have the following problem:
Indesign CS5.5 CS6 and hang up several times a day when opening documents on. the user can not make more in the program and must kill the process. After reopening the document opens without problems (probably the recovery file). I have tried all known solutions (delete Preferences, user with admin privileges, delete caches, safe boot, ...)
here a hang report, which meanwhile has been created.
InDesign CS6 hang report - Pastebin.com
Can anyone see something in it and help me?

Try SING removal :- http://helpx.adobe.com/indesign/kb/hang-freeze-open-create-file.html

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