InDesign CS5.5 won't install

I recently purchased a new computer and tried installing my cs5.5 design standard suite.  Photoshop and Illustrator installed properly, but InDesign repeatedly fails installation, even after several system restarts. 
This is the message i recieved:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 12 warning(s)
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW065: Display requirements not met for {53CF3920-648B-4F99-8D05-6A6C5298F57B}
WARNING: DW066: OS requirements not met for {53CF3920-648B-4F99-8D05-6A6C5298F57B}
WARNING: DW065: Display requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}
WARNING: DW066: OS requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}
WARNING: DW065: Display requirements not met for {B98CCEE8-0217-1016-B5BF-F06B878DAC9A}
WARNING: DW066: OS requirements not met for {B98CCEE8-0217-1016-B5BF-F06B878DAC9A}
WARNING: DW065: Display requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}
WARNING: DW066: OS requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020:  - Adobe Photoshop CS5.1 Core_x64 depends on Required Common Fonts Installation x64 to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Any suggestions?

you can update cs5:  http://www.adobe.com/downloads/updates/
but you can't upgrade to cs5.5.
you can upgrade to cs6 or cc (for money).

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    4   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    5   PMRuntime.dylib                         0x00014130 MemUtils::GetAvailMem() + 288
    6   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    7   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    8   libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x96a3b0ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x98ac50ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x98ac4e79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x98aacd2a start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x96a3b0ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x98ac50ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x98ac4e79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x98aacd2a start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib                  0x96a387d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x96a37cb0 mach_msg + 68
    2   com.apple.CoreServices.CarbonCore          0x921e535b TS_exception_listener_thread + 89
    3   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    4   libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    6   AdobeACE                                0x0005a6f1 0x20000 + 239345
    7   AdobeACE                                0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    6   AdobeACE                                0x0005a6f1 0x20000 + 239345
    7   AdobeACE                                0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    6   AdobeACE                                0x0005a6f1 0x20000 + 239345
    7   AdobeACE                                0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac72e9 _pthread_cond_wait + 938
    2   libsystem_c.dylib                       0x98b54af0 pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x095a4126 C_AMTUISwitchSuppressUpdates + 16768
    4   com.adobe.amt.services                  0x0959cdb0 C_EULA_SetState + 2164
    5   com.adobe.amt.services                  0x095a418c C_AMTUISwitchSuppressUpdates + 16870
    6   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    7   libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x000000f8  ebx: 0x00000006  ecx: 0x00000000  edx: 0xbfffe458
      edi: 0x12ece040  esi: 0xbfffe458  ebp: 0xbfffe3a8  esp: 0xbfffe3a8
       ss: 0x00000023  efl: 0x00010246  eip: 0x8fee48d3   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000038
    Logical CPU: 0
    Greatly appreciate your help.
    Celeste

  • Indesign CS5 Crash on install (with Log)

    Hi Everyone,
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    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 44 error(s), 39 warning(s)
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    WARNING:      ProductName: Adobe Media Encoder CS5 X64
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    WARNING:      Removing this payload from the dependency list.
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    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
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    ERROR:      ProductName: Adobe InDesign CS5 Icon Handler x64
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    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Adobe Toolhints CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - Adobe Buzzword CS5: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Adobe SING CS5: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Adobe BrowserLab CS Live: Install failed
    ERROR:  - CSXS Story Extension: Install failed
    ERROR:  - Adobe Media Encoder CS5: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe InDesign CS5 Common Base Files: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - HIL Help Search: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - Required Common Fonts Installation: Install failed
    ERROR:  - Adobe InDesign CS5 Application Base Files2: Install failed
    ERROR:  - Recommended Common Fonts Installation: Install failed
    ERROR:  - Adobe InDesign CS5 Icon Handler: Install failed
    ERROR:  - Adobe AIR: Install failed
    ERROR:  - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
    ERROR:  - Adobe InDesign CS5 Application Feature Set Files: Install failed

    Looking back through the log I see the unable to move entry reates tothe file being in use. Perhaps there is somthing on the laptop running in the background that needs to be turned off.
    I'd remove CS5, run the clean tool, reboot, run MSConfig and turn off all non-essential startups and services, especioally antivirus and spyware scanners, iTunes, browser helpers and toolbars, and messengers, reboot again, reinstall, then run MSConfig again to restore normal boot. Have the computer using a local printer as default during install.

  • CS5.5 Indesign upgrade won't install "update is not applicable" error

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  • InDesign CS5 won't open

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    http://kb2.adobe.com/cps/328/328886.html

  • Indesign CS6 won't install on Windows 7 64bit via GPO

    Good afternoon,
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    Log Name:      System
    Source:        Microsoft-Windows-GroupPolicy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      1085
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      <System>
        <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
        <EventID>1085</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>1</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.375831000Z" />
        <EventRecordID>9482</EventRecordID>
        <Correlation ActivityID="{B74A3709-81F6-4B73-AA1F-9B610874B7EA}" />
        <Execution ProcessID="384" ThreadID="1324" />
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
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        <Data Name="SupportInfo1">1</Data>
        <Data Name="SupportInfo2">3961</Data>
        <Data Name="ProcessingMode">1</Data>
        <Data Name="ProcessingTimeInMilliseconds">41590</Data>
        <Data Name="ErrorCode">1603</Data>
        <Data Name="ErrorDescription">Fatal error during installation. </Data>
        <Data Name="DCName">\\AYR.burdekin.qld.gov.au</Data>
        <Data Name="ExtensionName">Software Installation</Data>
        <Data Name="ExtensionId">{c6dc5466-785a-11d2-84d0-00c04fb169f7}</Data>
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    Keywords:      Classic
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    Computer:      WIN7TEST
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        <Provider Name="Application Management Group Policy" />
        <EventID Qualifiers="0">108</EventID>
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        <EventRecordID>9481</EventRecordID>
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    Source:        Application Management Group Policy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      102
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      WIN7TEST
    Description:
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    Event Xml:
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      <System>
        <Provider Name="Application Management Group Policy" />
        <EventID Qualifiers="0">102</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
        <EventRecordID>9479</EventRecordID>
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
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        <Data>Global-Application-Adobe InDesign</Data>
        <Data>1603</Data>
      </EventData>
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    Hi Abhijit,
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