Indesign CS5 and CS6 crash at start up!!!!!!

Help, Indesign CS 5 and CS6 crash at startup- on Mac OS 10.9.5 Mavericks
Seems to crash at starting registry
I have installed all the updates and patches, comes up with a long error log
Can anyone help

Ask in the ID forum and provide exact info like the actual error log/ crash report and what Mac.
Mylenium

Similar Messages

  • Indesign CS5 and CS6 crashing

    OSX 10.7.5
    Working in Indesign CS5 and CS6 on the same computer. Opening multiple different documents, it will crash either while browsing the file, closing, or saving at random intervals.
    Indesign CS5 crash:
    http://pastebin.com/mWyFgWVv
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001
    Indesign CS6 crash:
    http://pastebin.com/B3jJM7cr
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffffff
    Using Universal Type Server 3 client for fonts. I tried doing a synchronize and reset, and reactivating all of the fonts, but this did not help.

    Is Universal Type Server updated to the latest version? Is InDesign the only program you're facing issues with? Are you working with the document that is located in a network location? Try saving the file locally to your computer and see if you can replicate the crash. Clean the InDesign cache location by dragging the en_US folder from the following location: Macintosh HD/Users/Username/Library/Caches/Adobe InDesign/version 7.0 or version 8.0/ for both CS5 and CS6. If you can't see the Library, then use the Go menu of the Finder holding down the Alt key on the keyboard to make the Library visible inside the Go menu and navigate to it that way.
    Once you've cleaned the cache, re-launch InDesign and open your document to edit. Do not activate all fonts using the UTS, just activate the fonts that you used in your document to test for crash. If ID still crashes, then replace fonts by local fonts and test for crash.
    Change the Display performance settings from Preferences to Fast for both Options panel and Adjust view settings panel and test for crash.

  • InDesign CS5 and CS6 Scripting Changes/Incompatibilities

    I'm new to InDesign scripting and need to write a very complex Javascript for InDesign using the Toolkit. My concerns are if CS5/5.5 users will be able to run the script written for CS6. Are there known incompatibilities with the different releases? If so, where can I find a document to compare the differences. I will probably need to support both CS5 and CS6 (and anything in between), so a possibly solution may be to build for CS5, but if I do, will I be missing out on any key new features of CS6?

    There are differences from 1 DOM version to another and they can and will break your script if you haven't designed it to handle them. For example:
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    I use indesign CS5 and many short lines of 0.5 point in my project.
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    What is the source of this problem? 0.5 point ines seems not extremely thin.
    If the line is not sharp in pdf will it be not sharp in press?

    I wouldn't go off what I see on screen. I'd be asking the printer for a hi-res proof. If that's not satisfactory they could run a test on offcuts on another print job to see where the problem lies.
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  • Indesign CS5.5 / CS6 crash under Mountain Lion DP4

    Hi all
    I've a "developer mac" at my office, where we're testing Mountain Lion. On this computer we also have two Adobe installations (CS5.5 and CS6). Until the last OS update, all Adobe applications seem to run without any problem worthy of note.
    After upgrading to Mountain Lion DP4, both versions of Indesign have started to have a very annoying problem.
    Package creation and deletion of a page crash the program.
    It seems the crash is caused by the warning dialog that Indesign would be opened before any of the operations described above (the classic window with the warning sign).
    This is the crash log (only the interesting part):
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    Path:            /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
    Identifier:      com.adobe.InDesign
    Version:         8.0.0.370 (8000)
    Code Type:       X86 (Native)
    Parent Process:  launchd [205]
    User ID:         502
    Date/Time:       2012-06-14 12:08:51.360 +0200
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    Report Version:  10
    Interval Since Last Report:          38738 sec
    Crashes Since Last Report:           9
    Per-App Interval Since Last Report:  33673 sec
    Per-App Crashes Since Last Report:   8
    Anonymous UUID:                      F499ED7E-8ADB-4CFC-80C2-77AA055AE547
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000003
    VM Regions Near 0x3:
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        __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
    Thread 0 Crashed:: Main Thread  Dispatch queue: com.apple.main-thread
    0   com.apple.HIServices               0x95e2eec0 ISPixMap::CalculateBoundary(Rect&) const + 918
    1   ???                                0xffffffff 0 + 4294967295
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    Thank you.
    M.

    Bob Levine wrote:
    You do realize of course this could easily be an Apple bug.
    Try the Apple Developer forums.
    Bob
    I think Apple has deprecated some OS functions that ID still want to use.
    IMHO many of similar problems will disappear definitively when InDesign will be rewritten completely in Cocoa...
    It seems that InDesign is the only application that has not implemented the changes made on Photoshop and Illustrator, like a more modern UI and 64bit code...
    However I'll try to ask this in the ADC forum.

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    I am using Photoshop CS5 as well as CS6, 64-bit on Windows 7. Since the last few days, I noticed that Photoshop would take a very long time to start (earlier it used to start within few seconds). Today, I found that both the Photoshop versions do not start at all. Nothing happens when I click the short-cut on the Task Bar. Neither do they start through the Start Menu. Why does this happen and what is the solution?

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    Hi,
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    What am I don't wrong?
    Thank you.
    Yulia

    Wow - I never noticed that a Converted doc does not have a valid name OR a valid fullName, unless it has been Saved once -- only the filePath is valid!  (So a Converted doc behaves pretty much like a New Untitled doc.)
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  • Appcrash when closing Indesign CS5 and CS6

    Hello,
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      Application Name:                             InDesign.exe
      Application Version:                           7.0.4.553
      Application Timestamp:                     4d890440
      Fault Module Name:                          Public.dll
      Fault Module Version:                        7.0.4.553
      Fault Module Timestamp:                  4d8903ca
      Exception Code:                                  c0000005
      Exception Offset:                                00177873
      OS Version:                                          6.1.7601.2.1.0.256.4
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I've tried uninstalling, reinstalling CS5 - with updates, as well setting preferences back to default.
    Any recommendations to resolve this issue would be great. Thanks!

    I suppose the obvious solution is train users to close files before they close the application.
    All kidding aside, the user test says it's either a damaged installation, or a system configuration/software conflict issue. Reinstalling might fix it if it's a damaged install, but won't help for configuationor software conflict. Unfortunately, Windows crash logs are pretty useless as far as diagnosing something like this, so it comes down to best guess and trial and error. You might want to turn off stuff in MSConfig and see if the crashing stops.

  • PDFs created in InDD CS5 and CS6 crash when searching?

    When I try to search PDFs made from InDD CS5 or CS6 (full install, not cloud) on my Macs at work and at home, the application freezes (Force Quit shows "not responding).
    This happens especially with large books, but also with smaller stuff.
    I am on Snow Leopard on both machines and have been having this problem for over a year.
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    I thought upgrading to CS6 would help, but it hasn't.
    Sometimes I can search and get the first one or two instances of a word, but it still freezes.
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    There doesn't seem to be anything on the forums that I can find, either.
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    Sunnibee

    Seems more likelyt o be Acrobat than ID, in my opinion, since that's the application doing the searching.
    Have youy posted in the Acrobat forum?

  • Hyperlink issues in InDesign CS5 and CS6

    This might be obvious, but it's driving me insane. I'm highlighting text and linking to external URL's from InDesign.  In InDesign it seems to keep rewriting the hyperlinks?  When I highlight and change it to a specific URL, I'll highlight another one and then the previous hyperlink goes to another URL in my hyperlinks list?  Does this make sense?  Anyone else have this problem?  I'm just trying to build a resume and link to websites.  Microsoft Word does this fine.  Any help would be greatly appreciated. 
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  • Indesign CS5 and CS5.5 crash on new document / Lion 10.7

    Hello!
    In our agency we encountered a problem since upgrading to OS X Lion 10.7. Both our Indesign CS5 and CS5.5 keep crashing on us whetver we open an existing document or create a new one. We tried to clean-up our installations, deleted both, installed just CS5 and/ CS5.5 - trashed preferences etc. pp. Nothing worked.
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    Ah, this is easy.
    You have a problem with the SING module, see http://kb2.adobe.com/cps/408/kb408816.html.
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    2619 GetPlugIn  (in Font Manager) + 54889  [0x12af24f9]
    2619 GetPlugIn  (in Font Manager) + 53411  [0x12af1f33]
    2619 GetPlugIn  (in Font Manager) + 54444  [0x12af233c]
    2619 GetPlugIn  (in Font Manager) + 53832  [0x12af20d8]
    2619 GetPlugIn  (in Font Manager) + 46910  [0x12af05ce]
    2619 GetPlugIn  (in Font Manager) + 160199  [0x12b0c057]
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    2619 GetPlugIn  (in Font Manager) + 430364  [0x12b4dfac]
    2619 ???  (in Font Manager)  load address 0x12abd000 + 0x2000a  [0x12add00a]
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    2619 GetPlugIn  (in SING) + 21595  [0x106e933b]
    2619 GetPlugIn  (in SING) + 20802  [0x106e9022]
    2619 GetPlugIn  (in SING) + 52092  [0x106f0a5c]
    2619 SINGDLLStorage_GetGlyphlet  (in SING) + 94  [0x1801977a]
    2619 SINGDLLStorage_GetGlyphlet  (in SINGCore) + 127  [0x180a527b]
    2619 SINGStorage_GetGlyphletWorker(_t_SINGCtx*, char const*, unsigned long, unsigned char**, unsigned long*)  (in SINGCore) + 87  [0x180a4eb9]
    2619 GetDocument(_t_SINGCtx*, unsigned long)  (in SINGCore) + 280  [0x1809a820]
    2619 SINGLIB::ContextImpl::GetRootDocument() const  (in SINGCore) + 269  [0x1805d92b]
    2619 SINGLIB::CatalogOperationContext::CatalogOperationContext(boost::shared_ptr<SINGLIB::Context>)  (in SINGCore) + 155  [0x180820cd]
    2619 SINGLIB::SystemLock::Acquire()  (in SINGCore) + 32  [0x18082b12]
    2619 __sem_wait_nocancel  (in libsystem_kernel.dylib) + 10  [0x9c62bb7a]

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