Indesign CS5 shuts down when I open the links window

Why is this happening? I just installed CS5 a couple months ago, and now every time I try to open the links window, I get the "Indesign has encountered a problem and needs to close" window.

Have you tried resetting your preferences?

Similar Messages

  • InDesign CS5 shuts down when inserting left master page.

    InDesign CS5 is shutting down whenever I attempt to insert a page from a master. I am attempting to insert a verso page before a spread. Normally it would bump the current verso to recto and the recto down to the next spread. (I need to add many blank versos in a document that has facing pages.) I have the latest update (7.0.3), and have read all previous posts on similar issues. Have tried several fixes (including deleting columns on the master pages which I have done, to no avail.) and am about ready to save all of my files back down to CS4 just so I can get the work done. Is there a remedy to this bug yet? I was hoping that 7.0.3 fixed it, (and the random elements that appear from master pages on documents that have been converted from CS4), but that doesn't seem to be the case.
    Is anyone else having this trouble? Adobe? are you working on this problem? Thanks for any help.

    We're seeing more reports of trouble with leagcy files in CS5 than any previous version. I'm now advocating that files you intend to convert should be exported to .inx or .idml from the original version, then open that instead of the .indd in CS5.
    And if this pops up again with a file that you can't get to work with a simple export to .idml for CS5, try opening that in CS4 and re-export to .inx, then move that back to CS5. you never know.

  • Photoshop CS5 shuts down when I open a photo

    I just purchased Photoshop CS5 last month and it won't work!  Photoshop will open, but as soon as I open a photo, it shuts down telling me there is an error and it needs to shut down.  I can work in Camera Raw, and try to then open in Photoshop, and it shuts down too.
    I'm not super computer savvy, but I know enough, so I need help please!!!!  I am starting a photography business, and I have 2 families pictures to finish editing.
    I take instructions well, if you can tell me some things to try I would be so grateful for any help!
    Thank you so much!!!
    Holly

    Thank you for the help!!  It was the video card.  I put the new one in tonight that I order
    ed and it fixed my problem.  Thanks again for you help, it is much appreciated!!!

  • My PC shuts down when I open the Liquify tool in Photoshop CS6

    hello,when i open my Liquify tool in photshop CS6 my PC get shutdown.
    Can i know the reason behind this why my pc is crash.
    i have the original licenced product of adobe photoshop cs6 but still i have faced the problem.
    Thanks

    Hello,
    I am Arvind, Sorry for delay reply i just forget my pwd.
    well when i use my liquify tool i got a error message which is below mentioned.
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Photoshop.exe
      Application Version: 13.0.1.0
      Application Timestamp: 5022da52
      Fault Module Name: StackHash_19a4
      Fault Module Version: 6.1.7601.17725
      Fault Module Timestamp: 4ec49b60
      Exception Code: c0000374
      Exception Offset: 000c380b
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033
      Additional Information 1: 19a4
      Additional Information 2: 19a4a3c097414bec42c53dd809a0efcf
      Additional Information 3: 1d05
      Additional Information 4: 1d052efe08139ae7bf2c6d7b363307e2
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    My  Adobe System Info 
    Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
    Operating System: Windows 7 32-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 3093 MHz
    Built-in memory: 3061 MB
    Free memory: 1452 MB
    Memory available to Photoshop: 1659 MB
    Memory used by Photoshop: 58 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Normal
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: ATI Radeon HD 5400 Series
    Display: 1
    Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
    Video Card Number: 1
    Video Card: ATI Radeon HD 5400 Series
    OpenCL Unavailable
    Driver Version: 8.920.0.0
    Driver Date: 20111109000000.000000-000
    Video Card Driver: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
    Video Mode: 1600 x 900 x 4294967296 colors
    Video Card Caption: ATI Radeon HD 5400 Series
    Video Card Memory: 1024 MB
    Video Rect Texture Size: 16384
    Serial number: 91198309333142923398
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
    Temporary file path: C:\Users\Ajeet\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 458.8G, 396.6G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
      A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112 
      ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
      adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
      AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0 
      AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
      AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
      AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654 
      AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
      AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
      AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
      adobe_caps.dll Adobe CAPS 6,0,29,0 
      AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
      ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56 
      aif_core.dll AIF 3.0 62.490293
      aif_ocl.dll AIF 3.0 62.490293
      aif_ogl.dll AIF 3.0 62.490293
      amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
      ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
      AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
      AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
      Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
      BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
      boost_date_time.dll DVA Product 6.0.0 
      boost_signals.dll DVA Product 6.0.0 
      boost_system.dll DVA Product 6.0.0 
      boost_threads.dll DVA Product 6.0.0 
      cg.dll NVIDIA Cg Runtime 3.0.00007 
      cgGL.dll NVIDIA Cg Runtime 3.0.00007 
      CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
      CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
      data_flow.dll AIF 3.0 62.490293
      dvaaudiodevice.dll DVA Product 6.0.0 
      dvacore.dll DVA Product 6.0.0 
      dvamarshal.dll DVA Product 6.0.0 
      dvamediatypes.dll DVA Product 6.0.0 
      dvaplayer.dll DVA Product 6.0.0 
      dvatransport.dll DVA Product 6.0.0 
      dvaunittesting.dll DVA Product 6.0.0 
      dynamiclink.dll DVA Product 6.0.0 
      ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
      FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
      filter_graph.dll AIF 3.0 62.490293
      hydra_filters.dll AIF 3.0 62.490293
      icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615 
      icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615 
      image_compiler.dll AIF 3.0 62.490293
      image_flow.dll AIF 3.0 62.490293
      image_runtime.dll AIF 3.0 62.490293
      JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
      libeay32.dll The OpenSSL Toolkit 0.9.8g 
      libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A) 
      libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0 
      LogSession.dll LogSession 2.1.2.1640 
      mediacoreif.dll DVA Product 6.0.0 
      MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
      msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195 
      msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1 
      msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1 
      msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0 
      msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195 
      msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1 
      msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1 
      msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4 
      msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195 
      msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1 
      pdfsettings.dll Adobe PDFSettings 1.04 
      Photoshop.dll Adobe Photoshop CS6 CS6 
      Plugin.dll Adobe Photoshop CS6 CS6 
      PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383 
      PSArt.dll Adobe Photoshop CS6 CS6 
      PSViews.dll Adobe Photoshop CS6 CS6 
      SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
      ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
      shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300 
      ssleay32.dll The OpenSSL Toolkit 0.9.8g 
      tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406 
      tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406 
      TfFontMgr.dll FontMgr 9.3.0.113 
      TfKernel.dll Kernel 9.3.0.113 
      TFKGEOM.dll Kernel Geom 9.3.0.113 
      TFUGEOM.dll Adobe, UGeom© 9.3.0.113 
      updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
      WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
      wu3d.dll U3D Writer 9.3.0.113 
    Required plug-ins:
      Accented Edges 13.0
      Adaptive Wide Angle 13.0
      ADM 3.11x01
      Angled Strokes 13.0
      Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Bas Relief 13.0
      BMP 13.0
      Camera Raw 7.0
      Chalk & Charcoal 13.0
      Charcoal 13.0
      Chrome 13.0
      Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Color Halftone 13.0
      Colored Pencil 13.0
      CompuServe GIF 13.0
      Conté Crayon 13.0
      Craquelure 13.0
      Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Crop and Straighten Photos Filter 13.0
      Crosshatch 13.0
      Crystallize 13.0
      Cutout 13.0
      Dark Strokes 13.0
      De-Interlace 13.0
      Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Diffuse Glow 13.0
      Displace 13.0
      Dry Brush 13.0
      Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Embed Watermark 4.0
      Extrude 13.0
      FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Fibers 13.0
      Film Grain 13.0
      Filter Gallery 13.0
      Fresco 13.0
      Glass 13.0
      Glowing Edges 13.0
      Grain 13.0
      Graphic Pen 13.0
      Halftone Pattern 13.0
      HDRMergeUI 13.0
      IFF Format 13.0
      Ink Outlines 13.0
      JPEG 2000 13.0
      Lens Blur 13.0
      Lens Correction 13.0
      Lens Flare 13.0
      Liquify 13.0
      Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Mezzotint 13.0
      MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Mosaic Tiles 13.0
      Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Neon Glow 13.0
      Note Paper 13.0
      NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Ocean Ripple 13.0
      Oil Paint 13.0
      OpenEXR 13.0
      Paint Daubs 13.0
      Palette Knife 13.0
      Patchwork 13.0
      Paths to Illustrator 13.0
      PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Photocopy 13.0
      Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Pinch 13.0
      Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Plaster 13.0
      Plastic Wrap 13.0
      PNG 13.0
      Pointillize 13.0
      Polar Coordinates 13.0
      Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Poster Edges 13.0
      Radial Blur 13.0
      Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Read Watermark 4.0
      Reticulation 13.0
      Ripple 13.0
      Rough Pastels 13.0
      Save for Web 13.0
      ScriptingSupport 13.0.1
      Shear 13.0
      Smart Blur 13.0
      Smudge Stick 13.0
      Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Spatter 13.0
      Spherize 13.0
      Sponge 13.0
      Sprayed Strokes 13.0
      Stained Glass 13.0
      Stamp 13.0
      Sumi-e 13.0
      Targa 13.0
      Texturizer 13.0
      Tiles 13.0
      Torn Edges 13.0
      Twirl 13.0
      Underpainting 13.0
      Vanishing Point 13.0
      Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Water Paper 13.0
      Watercolor 13.0
      Wave 13.0
      WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      Wind 13.0
      Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
      ZigZag 13.0
    Optional and third party plug-ins:
      Portraiture 1.0.0.8
    Plug-ins that failed to load: NONE
    Flash:
      Mini Bridge
      Kuler
    Installed TWAIN devices: NONE
    Please help me what i do with my adobe product . I formated my system one time and resinstall the adobe product but still Liquify tool is not working and it crashes my system every time when i use my Liquify tool.
    Thanks.

  • The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * https://support.mozilla.com/kb/Firefox+hangs

  • ITunes keeps shutting down when I open it up.  The message says iTunes has stopped working.  A problem has caused the program to stop working correctly.  Windows will close the program and notify you if a solutions is found.

    iTunes keeps shutting down when I open it up.  The message says iTunes has stopped working.  A problem has caused the program to stop working correctly.  Windows will close the program and notify you if a solutions is found.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
    tt2

  • Computer shuts down when I open itunes Store

    Computer shuts down when I open itunes Store. I don't know why or how to fix it.. It used to work, now it doesn't. I haven't done anything differently. I tried to 'repair' it in the add/delete programs.

    Some more info.................I have uninstalled and reinstalled iTunes and Quicktime.  No fix.   I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop.   As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.

  • MacBook Pro shuts down when i close the lid

    Hey,
    My MacBook Pro shuts down when i close the lid.
    It started to do this one or two times, but now it is every time.
    I have the latest battery update, so this should not be the issue here..
    Any sugestions??
    I have started to suspect the it might be some faulty conecctions or somthing..

    If it's unable to go into the proper sleep state for some reason then it will do that.
    Run /Utilities/Console and click 'All Messages' top left then close the lid, wait a minute then open it again - if it's shut down then reboot and open Console again and check the latest log lines looking for 'sleepimage' - it should give you an indication of what happened/didn't. If you're not sure what it all means post _just those lines_ here.

  • Problem = always shut down when connect to the internet (both via wifi & mobile data)

    problem = always shut down when connect to the internet (both via wifi & mobile data) my problem is my phone (sony z1) regularly shut down automatically when connect to the internet (both via wifi & mobile data). it just happens after i downloaded and installed the latest available software (as following): Android version: Google Android 4.3 (Jelly Bean) Latest available software: 14.2.A.1.136 Release started: 2014-01-30 please suggest how to fix this problem.

    I suggest you disable any battery savers or task killers if you have.Boot your phone in safe mode and see how it is:
    http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • How do I log in after a shut down when I forgot the password

    How do I log in after a shut down when I forgot the password

    Forgot Mac Password? How to Reset Your Mac Password (with or without CD)
    Change the Admin Password with Mac OS X Single User Mode

  • Can anyone answer why photoshop CS3 shuts down when I use the scanner?

    Can anyone help me with why photoshop CS3 shuts down when I use the scanner? I recently upgraded to OS X Yosemite.

    Ask in the PS forum and be much more specific. You have not provided exact system information, crash logs, scanner details. That said, this may be a compatibility issue that can't be overcome.
    Mylenium

  • Pre Turns Off or Shuts Down when I close the keyboard

    Is my pre screwed or is it OS?  
    It shuts off, not the version that other people have had where you have to pop the battery (the power button still works to turn it back on) out to get it to restart.  Anyway, it shuts off when I slide it closed.  I thought maybe something loose so I did it very slowly, not allowing it to even go all the way, the minute that the sensor tripped it back into "no keyboard" mode it turns off.  
    It's especially bad when on bluetooth...happens every single time.  
    Is there a solution for this.  Please palm, a lot of people are having this problem and there is no answer yet? 
    Post relates to: Pre p100eww (Sprint)

    Palm is on deathwatch.  The Pre could have really kept them afloat, but there are too many problems with it.  When I first got my Pre in June, it was awesome!  Everything worked great.  But now, I am always having problems with it.  Here is the list:
    1. Pre turns off or shuts down when I close the keyboard.  (I had to make this one the first on the list since it is the topic.)
    2. Pre turn off or shuts down for no apparent reason and the only solution is to remove the battery, wait a second, put the battery back in, then turn it back on.  This takes forever.  Plus, because I have removed the back so often, my Pre squeaks when I am typing (from the plastic).  It is very annoying.
    3. The navigation system has a glitch where most of the time, it cannot find my current location.  The message says to make sure I am in clear view of the sky, but i always am.  There are many posts about this problem in other sections.  There are some solutions, and the often work, but it takes 5 minutes to reset the system.  It is a beating.
    4. The navigation system voice is usually very clear, but sometimes, the voice will skip over the names of streets as she is calling out the directions.  Ex. "Turn right on ________ Drive."
    5. Sometimes the keyboard will stop working.  I have to remove/replace the battery.  Again, this is time-consuming and further contributes to the squeaking problem when typing because you have removed the back so many times.
    I like Sprint because I can get unlimited data, txt, and mobile-to-mobile calling for $70/mo.  So, I hope that someone comes out with a great touch-screen phone (not the BB Storm), because I want to stick with Sprint.  If you go with an iphone, you have to get AT&T, which will cost you at least $100 for the same.  That is a $360/yr difference!  I am sticking with Sprint.

  • My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

    My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts  to works. Anyone already have simmilar problem?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • My phone froze and will not shut down when I updated the iphone

    my phone froze and will not shut down when I updated the iphone with the new software
    <Re-Titled By Host>

    Hi there bebe_meza,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    -Griff W.  

  • Will only shut down manually? What do I need to do to get it back to where it will shut down when I click the shutdown function?

    Will only shut down manually? What do I need to do to get it back to where it will shut down when I click the shutdown function?

    Boot holding down the command-r keys into the Lion Recovery Disk. Select Disk Utility and run Repair Disk.

Maybe you are looking for

  • SA Schedule Lines from MD03 date calculation

    Hi Please find the following snap from MD03 , here the schedule lines generated dt 06-06-14, for this material planned delivery time and GR processing time is zero in material master, In info record planned delivery time is 1 day, I unable to underst

  • Video in my flash presentation playing faster than the animation

    I have a flash presentaion that contains flvs, devided to chapters,everytime a video ends (chapter ends) a flash animation runs (like title changing,and thunmbnails changing). the prob i m having is that on a core2quad, animation is faster than video

  • How to define a macros in labview

    Can you please tell me. How to create the macros in the labview. Like below mentioned  #define sqrt (x)   (x * x) with regards and warm welcome, Ramamoorthy S with regards and warm welcome, Ramamoorthy S Solved! Go to Solution.

  • Error while using BPEL Project wizard

    No Matter what targetnamespace you enter during the BPEL process generation , the wizard alsways generates the .wsdl with the default target name space. ie targetNamespace="http://xmlns.oracle.com/.... Also the schema it generates prefixes "Process"

  • Best way to label XLR, TRS, USB, Firewire cables?

    Hi, My masking tape lables get gummy after a while. I don't know if it's the heat coming through the cables or just the unstable nature of the tape in the first place, but it gets all gummy and nasty after several months. I would love to hear from th