INDESIGN CS6 will NOT open files!

INDESIGN CS6 at launch will NOT open ANY documents , freezes on Open. Have tried moving SING Mark II folder- did not fix problem. FYI Indesign CS5.5 is fine.
Hardware Overview:
Model Name:          iMac
Model Identifier:          iMac12,2
Processor Name:          Intel Core i7
Processor Speed:          3.4 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          8 MB
Memory:          24 GB
Boot ROM Version:          IM121.0047.B1F
SMC Version (system):          1.72f2
Serial Number (system):          DCPGW1QDDMW8
Hardware UUID:          19D82FB5-0B16-5133-990A-38E7991114DF

Please see Adobe Forums: InDesign CS5.5 Not Responding for direction on collecting and posting reports that will help diagnose the problem.

Similar Messages

Adobe Indesign & Illustrator CS6 will not open files off server after Mac Maverick update.

I updated to Mac OS X Maverick and all the sudden my InDesign and Illustrator will not open files off of my works network. I read somewhere about installing the new Java update may help fix it, but I tried it and it did not. I have restarted my computer and reset the connection to the server multiple times, but it does nothing.
The exact message I get is: "Cannot open the files "xxxx.indd" Adobe InDesign may not support the file format, a plug-in that supports the file may be missing, or the file may be open in another application" I know for a fact that it is not open in another application so it is not that. I have tried multiple files on the server as well.
For Illustrator, I try to open a file from the server and it just freezes and does not respond so I have to force quit.
Does anyone have any suggestions? Please help!

If you had asked before you did this I would have told you not to move to Mavericks unless you were prepared for problems. I’m not a proponent of upgrade installations for operating systems and there’s no way to eliminate that as the cause.
That said, before you start erasing the whole machine, try uninstalling CS6 and then reinstalling it. You might want to run the cleaner tool after the uninstallation.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Photoshop CS6 will not open files

Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
Any suggestions?

Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
I finally got CS6 to work but have no idea what I did that caused it to start working properly again.

Photoshop CS6 Will not open files\create new\function properly

Hello,
I have a licensed Photoshop CS6 installed on Windows 8.1 64bit.
This morning the software has started to have the following issue:
Photoshop will not create any new files (With the exclusion of spamming CTRL+N I have managed to open a new project)
Photoshop will not load an existing file through its panel of any format (double click on file yet nothing happens)
While trying to use any tool I have noticed that some of the clicks (Mouse or Keyboard) do not go through - some of them are being generated and some are not.
Sometimes Photoshop will not respond to clicks - if I drag a window other it forcing explorer to refresh the desktop the changes are being shown - otherwise Photoshop will remain stuck
After browsing the web for hours I have noticed a few people had similar issues as I have yet non of the steps which helped them to solve this issue have done any good to me.
I have taken the following steps:
Turned off "Use Graphic Processor"
Re-booted my computer
Re-installed Photoshop
Updated my graphic card's drivers
I have read another thread talking about some Nvidia cards which encounter issue with drivers yet I'm using an Radeon card - My PC spec:
Intel i7-3770 @ 3.4GHz
8GB RAM
ATI Radeon R7 200
Windows 8.1
I have made the following video which describes the issues: (The black screen is me popping ALT+CTRL+DEL)
http://www.dailymotion.com/video/x1xg3nc_photoshop-cs6-wont-load-new-files_tech
Thank you in advance!

We've heard of a few examples of this - but they always seem to come down to other applications interfering with UI in Photoshop, malware, or needing to reinstall the OS.
There have only been a handful of reports, and we haven't been able to isolate the cause - but we know that it is something outside of Photoshop. Sometimes it works shortly after rebooting the system, but then fails until the system is rebooted again (very strong evidence that the cause is outside of Photoshop). A few people have reported that after reinstalling the OS, the problem went away.

InDesign CS6 will not open

It launches for a few seconds then disappears without completing startup. The little launch screen says "calling early initializers" and "starting up service registry" before disappearing. I have tried the suggestions at http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html with no luck, including running the Adobe Support Advisor, which did not see any problems.
I have restarted the computer. I have tried opening InDesign directly from the application and also through different files. I have deleted recovery files. Not sure what else to do. And I'm on deadline for many things that require InDesign.

Please see Adobe Forums: InDesign CS5.5 Not Responding for direction on collecting and posting reports that will help diagnose the problem.

InDesign CS6 will not open application

I updated InDesign using patch 8.0.1, on reflection InDesign possibly was already 8.1. The application then failed to open. i tried downloading patch 8.2, but it won't work with the programme. I can't open InDesign at all, please help. Do I need to re-install the software? If so, how do I do this?

Okay I will give it a go. I am at work now, so I will do it tonight once I am home. I will get back to you tomorrow if I am still having issues.
Thanks for helping me, I really appreciate it. Alison Harvey
Graphic Designer+44 (0)7929 [email protected]
http://uk.linkedin.com/in/alisonfharvey

InDesign CS6 will not open anymore.

Patch to 8.0.2.413 failed. Reset Preferences failed. Complete reinstall didn't work. HELP!!! I have a Feb. 11th dealine to meet.

start by deleting the files and folders in the list at Adobe Forums: InDesign crashes at startup

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
Technology pages:
CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
Download pages:
CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html

Photoshop CS6 will not open any graphics files

Photoshop cs6 will not open graphic files, i have reset the settings. I get to see all the files in preview but when I try to open a file nothing happens, no error messages, no file opens, nothing.
When I use bridge I try to open the file with open in photoshop cs6 but again nothing happens. I found that if I reboot my PC photoshop will work correctly until I shut photoshop down but if I reopen it later before rebooting my pc now graphics files will open.

Hi Sorry, getting my 2 machines confused. Photoshop works perfectly on the Mac, it is the PC with problem.
I have included the info requested:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2800 MHz
Built-in memory: 12278 MB
Free memory: 9943 MB
Memory available to Photoshop: 10988 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 8800 GTS/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 8800 GTS
OpenCL Unavailable
Driver Version: 8.17.13.142
Driver Date: 20120515000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 8800 GTS
Video Card Memory: 320 MB
Video Rect Texture Size: 8192
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Junk\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 97.7G, 20.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Optional and third party plug-ins:
PhotoTools 2.6 Hidden NO VERSION
PhotoTools 2.6 Hidden NO VERSION
PhotoTools 2.6 Professional Edition 2.6.5
PhotoTools 2.6 Professional Edition Batch 2.6.5
PhotoTune 3 3.0.7
PhotoTune 3 Batch 3.0.7
Topaz Clean 3 10.0
Topaz ReMask 3 10.0
TopazRemaskAutomate NO VERSION
Plug-ins that failed to load: NONE
Flash
onOne
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Hope this info helps

Adobe Bridge CS6 will not open

Just started trial of Adobe Photoshop CC ( CS6 and Bridge CS 6)
Photoshop downloaded ok but Bridge CS6 will not open after installation.
I have used Adobe Bridge with CS2 before but since removing CS2 and installing CS6 and Adobe Bridge 6 64Bit Adobe Bridge will not open.
Help
watchet7

CS2 seems to conflict with CS6. One user found this to work. AppData is a hidden folder in case you try this.
I finally got it to launch via instructions from another web page. In my case, I am running Win 7 Professional 64-bit and previously loaded Photoshop and Bridge versions CS2 (along with Illustrator and InDesign CS2), which might have been part of the problem. The solution for me was to create an empty "Bridge CS2" folder in the C:\Users\[your user name]\AppData\Roaming\Adobe\. Worked like a charm.
You might have to use the Adobe Script Cleaner to get rid of traces of the CR2 files.

InDesign CS3 will not open

WinXPsp3 - Dell GX620 1 GB Ram - InDesign CS3 v5.0.4
Welcome window - starting up, executing, Initializing, Completing
Then Error window
Adobe InDesign CS3: InDesign.exe - Bad Image
The application or DLL C:\Program Files\Adobe\Adobe InDesign CS3\Plug-ins\DICTIONARIES\LILO\LILO.APLN is not a valid Windows image. Please check this against your installation diskette.
CS3 has worked for 2 years so why and how to fix.
Thankyou J.

I did a system restore on my system (Windows XP Pro) and cannot open Indesign CS3. When I tried the following error message appeared:
"The licensing subsystem has failed catastrophically. You must reinstall or call customer support."
I tried some of the suggestions here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402004
Indesign CS3 will not open so I cannot deactivate. The instructions say if you have an entire Suite installed, then you only need to deactivate from one application. But I cannot find deactivate anywhere in the other apps. Without deactivating, I cannot uninstall to reinstall.
There was no FLEXnet Licensing Service showing in services.
I tried renaming the FlexNet folder.
tried moving the cache.db file.
After trying these suggestions I now get the error:
"You cannot use this product at this time. You must repair the problem by uninstalling and then reinstall this product or contact Adobe customer support for help."
What next?

Adobe Bridge CS5 is frozen and will not open files?

Adobe Bridge CS5 is frozen and will not open files?

Platform and OS?
In any event the Bridge forum is here:
http://forums.adobe.com/community/bridge?view=discussions

Adobe Acrobat 11 will not open files in IE 10.0.06

Adobe Acrobat 11 will not open files in IE 10.0.06. Problem started about 2 months ago. It can open older files on computer but cannot open or downloadd any from internet. Using Office 2010. Already spent an hour with my computer tech support under warranty. Please help identify issue. Thanks

As a web designer - IMHO, Internet Exploder is absolute garbage disguised as software. This (and thousands of other threads in this and many other forums throughout the web) is just more proof of that. I've used Firefox since 2002 when it was still called Mozilla. It does about a million things IE can't and won't, and does them better, faster, and more sensibly.
Microsoft KNOWS that most corporate workstations have Windows and most I/T departments forbid installation of unapporved software, including browsers, so (by a very slim margin) IE is still the most used browser in the world, but... that doesn't by any means make it the best choice. Because they know so many people are literally FORCED to use it at work, they will not make it more functional than they absolutely have to, because they don't care if people like it or not, when they have no other choice.
On a home computer, it's different, and that's why Firefox is just a fraction of a percentage point behind IE in worldwide use, and thanks to iPhones, Safari is rapidly climbing the numbers too.
Rather than trying to work around something that even Microsoft won't bother to fix, abandon their junk and go with Firefox, Opera, Chrome or Safari. It won't be long till you're glad you did.

Adobe reader X will not open files on the web

Adobe reader X will not open files on the web. It works fine on off-line files.

Hello Ray,
Please try following steps:
1. Run the installed Adobe Reader X.
2. Click on Edit in the menu bar.
3. Then click on Preferences in the drop down menu list.
4. Click on the Internet category on the left pane.
5. Now, make sure that Display PDF in Browser option is checked.
If above steps doesn't work then let me know which Browser you are using, may be we have to do some settings there.

Photoshop cs6 will not open, why?

photoshop cs6 will not open, why?

Did it ever work on you machine? Do you get any error message? What OS are you using? You provide no information to even give us a clue as to what might be going on,

INDESIGN CS6 will NOT open files!

Similar Messages

Maybe you are looking for