Indesign install problem through CC

I have a desktop mac and installed all my apps with no problems. Desktop is running snow leopard.
I then wanted to install a few of them on my laptop (laptop running lion). I magaged muse and acrobat XI with no problem.
When I come to installing Indesign I get all sorts of problems.
It downloads OK but when it is going through the install process it completely hangs my laptop. Only fix is to switch off. I have tried this 4 or 5 times. I noticed that it was creating the Indesign CS6 folder in the apps folder but it did not have the icon on the folder. I even tried to uninstall it before trying again but everytime it just hangs the laptop.
I even left it running overnight to see if it just needed time but still the same result.
I have dowloaded the most recent version of Application Manager (6.2) but no joy.
Anybody got any ideas.
Thanks in advance, Keith

Moved to the Downloading, Installing, Setting Up forum. They will be able to help you.

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