InDesign - out of memory error

Hi All,
One of a clients is experiencing a issue whilst using InDesign CS4 version 6.0.5, they are constantly interrupted by an “Out of Memory” error while using InDesign.
They have been experiencing this issue for some time now and we have performed memory upgrades and also upgraded to version 6.0.5 (which was meant to solve the issue) several months ago and yet they are still getting this issue.
The issue that they are experiencing is the following error that was said to have been resolved in the 6.0.5 update.
Document containing hundreds of text frames and custom baseline grids takes a long time to open and
causes an “out of memory” error, followed by an unexpected quit. [2253219]
Has there been another hot fix or a known resolution for this issue? Anyone else experiencingthis?
Cheers,
Allan

Hi Scott,
Their system has the following specs;
OS:     Windows Vista Business 32-Bit
RAM:  3GB DDR2
CPU:   E8400 @ 3.00Ghz (Dual Core)
Garphics: Onboard intel G33/G31
Regards,
Allan

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