InDesign refuses to update via Creative Cloud - each attempt fails within 30 seconds - no problem with other items - any suggestions?

InDesign refuses to update via Creative Cloud - each attempt fails within 30 seconds - no problem with other items - any suggestions?

What is the error message you receive?
There is a manual way to do updates - All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

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    Hello,
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    Hi There,
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    To start please try to follow the steps mentioned here: http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manage r-update.html
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  • Hello,,just updated to LR CC today via Creative cloud,,but it is still the same LR as before,,what do i have to do??  Chrisitan Wig

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    Sign out from creative cloud desktop application and sign in back.

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    Dear Mr. Wright,
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  • New credit card updated however creative cloud still saying it will expire in 12 days

    hi i have been trying to sort this problem out for the last month. I have updated my billing information and seen that $1 has come out of my new credit card to verify the card. There is money on the card too. I still keep getting an error of the product expiring & this is stressing me out as I am in Australia and there is no way for me to contact adobe as it is in america. I sat online waiting for someone to help me via chat yesterday for 20 mins, finally got through and explained my situation and they said they will transfer me to another department via chat, and the other department never turned up. I am so frustrated, can you please help me?

    Hi i tried this and turned my computer off & then back on then logged in and opened illustrator and it still doesn't work
    Date: Fri, 6 Dec 2013 13:45:22 -0800
    From: [email protected]
    To: [email protected]
    Subject: New credit card updated however creative cloud still saying it will expire in 12 days
        Re: New credit card updated however creative cloud still saying it will expire in 12 days
        created by MMedwick in Adobe Creative Cloud - View the full discussion
    I don't know if this will help or not.  I've been having a similar problem for a while.  After multiple attempts to update information directly on the Adobe site, I finally got my  license to renew just now after signing out of the Creative Cloud client on my computer, then signing back in.  It's not the first time I've tried that, it's the first time it actually worked.
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  • Hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??

    hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??helppppp

    Do not post twice pleaseeeeeeeeeeee help so you do not confuse the people trying to help you
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing
    You should also provide more information when asking a question
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

    I have been trying for 2 days now to get this resolved.
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    I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
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    Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  Error 213 indicates there was problem locating the update or an incorrect URL.  The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

  • Remote update manager creative cloud app

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    Hi Ashubijalwan1,
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    Tobias

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