Infinite loop - first start of Adobe Photoshop Elements 13
Hello,
I just bought a new version of Adobe photoshop elements 13 (CD-Rom with Key). So I installed the software, created an account, registred the software in my account and then I started the application.
What now happens is a little bit confusing. I get a window with the hint "Login necessary - To activate your software bla bla bla". So I use my Adobe-ID and log in as described. Then I get a window to accept the software licence agreement. I accept them, the window closes and nothing more happens.
I start Elements again, I get the hint "Login necessary...", Login, licence agreement, close and so on. I am not able to start this software. Any hints?
Try Shikha's solution in this thread:
Elements 12 - not working
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I have uninstalled and reinstalled and tried repairing, reorganizing the catalog but nothing seems to work.
spartan@343 wrote:
I can start PSE but when I start the organizer I get the error once the organizer opens.
You haven't said how are you starting the PSE? There are many ways, of course, but the two main methods are:
1) clicking on the desktop icon
2) Start/Windows Logo >> All Programs > Adobe Photoshop Elements
Now I suggest use the second method and then go into Edit first. Once you are in Edit, click on the Organizer icon on the top right corner.
This should start the organizer. Hopefully this would fix it forever when you exit from the PSE because the settings are normally saved on exit.
The above is an adaptation of this thread:
<http://forums.adobe.com/message/4597703#4597703>
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