Infoview Reports timing out, Freezing and other performance issues

Hi all,
New user and been tasked with a project to try and get to the bottom of a problem our users get using infoview on our network. Now i have very little experience in these kind of things and this is more of a research and learn experience at the same time. I have highlighted in bold below what one of my colleagues has sent me in order to research.
You may have noticed Reports timing out, Freezing etc.
We need recognise whatu2019s causing it and any solutions we can apply.
It maybe down to Memory issues, on local machines. Cost of Queries on the databases or even Java versions used when either editing or viewing Webi reports.
Other considerations could be Network issues u2013 Are the problems just site specific
u2022     Identify reports that are causing problems. Is it down to the Queries used and can these be optimised to run faster u2013 Our DBA can assist with this using his Query profiler (ORACLE).
Or reports that have many tabs on, appear to take longer to open/edit u2013 is this Memory or Java.
u2022     Research the web for known issues/fixes,
u2022     Raise Topics on Forums such as BOB and the SAP forum u2013 explaining the above, Can we find out what causes it, which Java versions we should be using, and recommended amount of Memory (RAM) etc.
At the moment im busy just getting a list of reports our users are having a problem with along with any error messages etc. Now in order to get help from some gurus on here i obviously would need to supply more information on our setup so if anyone can help just tell me what information you need and i will get this for you.

Hi,
Here's my best suggestion, use a monitoring tool like Remote Support Component: www.service.sap.com/remote-supportability
you can use this utlity to diagnose your system and all aspects of its latency
regards,
H

Similar Messages

Can't access "Network" and other performance issues

Hi all,
I'm facing a catch-22 and am not sure what to do to get myself and my mac out of this downward spiral. Any help you can offer would be greatly appreciated (fyi I am admittedly not great with macs and probably don't maintain my MacBook Pro well enough).
I've had a serious slowdown in performance starting a couple weeks ago. the system moves at a glacial pace and most of the time is spent watching the spinning rainbow.
To add to my issues, my ISP recently performed a system upgrade which requires me to change some settings under "Network" in my system preferences. Well, when I try to access "Network", the machine thinks for a while, then an error message appears telling me that the network preferences has shut down unexpectedly. When I hit "retry" the error message eventually reappears.
So, because of the upgrade, I can't access the internet to download any repairs for the machine, and because of the problems with the machine, I can't modify the preferences to access the internet. Obviously a vicious cycle which someone of my expertise level is struggling to solve.
Side notes
- I've passed the 90-day phone support period so can't call for help.
- I'm on my work computer now. Could I download some repair/diagnostic tool here, then run it on my machine at home?
If anyone can throw me a lifeline I would be grateful!
MacBook Pro 15" Mac OS X (10.4.3)

OZ 99,
For logic's sake, I'm gong to take these out of order a bit:
2) A "disk error" occurs when the "file system" (sometimes called the "disk directory") becomes damaged. This is data that is written to the HD, so yes, it could be considered a software error. Your file system is, basically, a map of your physical HD, and it indexes the location on the drive of all the other files. When it is damaged for whatever reason, your disk "forgets" where some amount of data lives. Because of this, the associated files become damaged, or "corrupt." If those files happen to be critical components of the OS, bad things can happen. At worst, the disk will become unmountable, and all of your files unrecoverable.
1) Disk errors can be caused by several things. Sometimes, one or more "blocks" (let's call them physical locations on the disk) on your HD can become physically damaged. Whether this is because of a slight flaw in manufacturing, a scratch, magnetic particles that lose their "oomph," whatever, matters not. What is important is that some data is lost. Because the file system still believes there is data living in this location, it (the file system) is no longer reliable; it is damaged. While the initial loss of data could be considered hardware-related, the disk error is not. I'll come back to this.
Another potential cause is some random error in the process of writing data to the disk. Again, this is a software problem, not a hardware problem. The most common cause for this occurs when your computer is shut down improperly, either a forced shutdown or a power loss. Journaling, which is the default for an OS X boot volume, goes a long way toward automatically fixing these types of disk errors, but it is not always a guarantee.
If you have had your MBP for only a short period of time, it is not surprising that a disk error has occurred, and probably because of a bad block. Absolutely flawless drives are rare, and many computers ship with incipient disk errors. For this reason, many people like to format any new drive, even one in a new computer, right out of the box (I'll get to reasons why this is a good thing to do).
3) Yes. Disk Utility can check or repair your file system. Any repairs must be made using Disk Utility while booted to the OS X install disk. Your HD can be "verified," however, while booted to the HD. Simply open Disk Utilty (in the "Utilities" folder), select your startup disk, then click "Verify" in the "First Aid" pane.
4) Yes, you will have to reinstall all of your applications after formatting and reinstalling. Formatting erases everything on the volume or drive selected. Settings and data for all of those applications can be saved, however, then transferred back to the MBP after reinstalling OS X. Once the applications, themselves, have been reinstalled, you will be right back where you started. I can talk about making a comprehensive backup in another post, if you like.
DISK UTILITY: In my first post, I recommended that you select your entire drive, then using the "Zero All Data" option. This process takes a considerably longer amount of time (as much as an hour and a half, depending on the size of your drive), but it has one big advantage. When this option is used on an entire physical drive (also called a "device"), it will scan for those pesky bad blocks, and "map out" any it finds. Since these bad spots on the disk will not be included in the new file system's list of "useable" locations, your chances of encountering another disk error in the near future is drastically reduced. So, even though a bad block could be considered a hardware error, management of them is handled by software.
Scott

I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

My ipad mini fades out, freezes and shows streaks of lines on the screen. What is the problem or how can this be fixed?

my ipad mini fades out, freezes and shows streaks of lines on the screen. What is the problem or how can this be fixed?

try reseting the device
try restoring the device as new
then replace

My I-Pad screen is black, I tried to sync and restore I-Pad, it showes the contents on the computer and pulling out pictures and other files, but screen is black. what can I do?

My I-Pad screen is black!! I tried to sync and restore I-Pad, it showes the contents on the computer and pulling out pictures and other files, but screen is black. I don't know what happened! what can I do?

I have this problem as well...however, resetting/restoring did not take place when I followed the same instructions but got nothing on the screen. Thanks in advance.

Hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

Book your Apple appointment now, in the mean time you can try a SMC reset.
http://support.apple.com/kb/HT3964
1 week old !, call Apple and tell them you need a priority appointment at a genius bar.
http://www.apple.com/support/contact/
http://www.apple.com/retail/
1-800-692-7753
Explain that he MBP is 1 week old, and you need it ASAP, they seem to be very responsive to these kind of issuses.
All the best

How to update this query and avoid performance issue?

Hi, guys:
I wonder how to update the following query to make it weekend day aware. My boss want the query to consider business days only. Below is just a portion of the query:
select count(distinct cmv.invoicekey ) total ,'3' as type, 'VALID CALL DATE' as Category
FROM cbwp_mv2 cmv
where cmv.colresponse=1
And Trunc(cmv.Invdate) Between (Trunc(Sysdate)-1)-39 And (Trunc(Sysdate)-1)-37
And Trunc(cmv.Whendate) Between cmv.Invdate+37 And cmv.Invdate+39the CBWP_MV2 is a materialized view to tune query. This query is written for a data warehouse application, the CBWP_MV2 will be updated every day evening. My boss wants the condition in the query to consider only business days, for example, if (Trunc(Sysdate)-1)-39 falls in weekend, I need to move the range begins from next coming business day, if (Trunc(Sysdate)-1)-37 falls in weekend, I need to move the range ends from next coming business day. but I should always keep the range within 3 business days. If there is overlap on weekend, always push to later business days.
Question: how to implement it and avoid performance issue? I am afraid that if I use a function, it greatly reduce the performance. This view already contains more than 100K rows.
thank you in advance!
Sam
Edited by: lxiscas on Dec 18, 2012 7:55 AM
Edited by: lxiscas on Dec 18, 2012 7:56 AM

You are already using a function, since you're using TRUNC on invdate and whendate.
If you have indexes on those columns, then they will not be used because of the TRUNC.
Consider omitting the TRUNC or testing with Function Based Indexes.
Regarding business days:
If you search this forum, you'll find lots of examples.
Here's another 'golden oldie': http://asktom.oracle.com/pls/apex/f?p=100:11:0::::P11_QUESTION_ID:185012348071
Regarding performance:
Steps to take are explained from the links you find here: {message:id=9360003}
Read them, they are more than worth it for now and future questions.

What happened to PDF document 22040 – "PIX/ASA: Monitor and Troubleshoot Performance Issues"?

Hi, does anyone knows what was happened to the following PDF notes in Cisco? The PDF file is only contains 1 page compared to the original notes in html format which is about a few pages.
If there is alternative link for this document, please let me know. Thanks.
Document ID: 22040
PIX/ASA: Monitor and Troubleshoot Performance Issues
http://www.cisco.com/image/gif/paws/22040/pixperformance.pdf <PDF Notes, but 1 page only?>
http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_tech_note09186a008009491c.shtml < HTML Notes>

Hi experts / marcin
can anyone of you let me know about my question related to vpn ?
Jayesh

S4LEAGUE AND OTHER GAMES ISSUE - INTERFERENCE WITH...

Infinity is fine for other stuff except certain web games e.g.
S4LEAGUE AND OTHER GAMES ISSUE - INTERFERENCE WITH SERVERS
Issues
Random disconnects
slow connection
slow client server
Google searches suggest it might be a BT issue.
Can you help, thanks

using wired or wireless connection?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Report timing out

Hi gurus
I am trying to run a profitability report in production if the range is for one month it is working but if the range is for 1 year the report is timing out
can anyone suggest me what would be the problem please.

Hi
It is performance related issue. Try out this
Using less and complex cell definitions if possible.
1. Avoid using too many nav. attr
2. Avoid RKF and CKF
3. Many chars in row.
By using T-codes ST03 or ST03N
Go to transaction ST03 > switch to expert mode > from left side menu > and there in system load history and distribution for a particular day > check query execution time.
/people/andreas.vogel/blog/2007/04/08/statistical-records-part-4-how-to-read-st03n-datasets-from-db-in-nw2004
/people/andreas.vogel/blog/2007/03/16/how-to-read-st03n-datasets-from-db
Try table rsddstats to get the statistics
Using cache memory will decrease the loading time of the report.
Run reporting agent at night and sending results to email. This will ensure use of OLAP cache. So later report execution will retrieve the result faster from the OLAP cache.
Also try
1. Use different parameters in ST03 to see the two important parameters aggregation ratio and records transferred to F/E to DB selected.
2. Use the program SAP_INFOCUBE_DESIGNS (Performance of BW infocubes) to see the aggregation ratio for the cube. If the cube does not appear in the list of this report, try to run RSRV checks on the cube and aggregates.
Go to SE38 > Run the program SAP_INFOCUBE_DESIGNS
It will shown dimension Vs Fact tables Size in percent.If you mean speed of queries on a cube as performance metric of cube,measure query runtime.
3. To check the performance of the aggregates,see the columns valuation and usage in aggregates.
Open the Aggregates...and observe VALUATION and USAGE columns.
"---" sign is the valuation of the aggregate. You can say -3 is the valuation of the aggregate design and usage. ++ means that its compression is good and access is also more (in effect, performance is good). If you check its compression ratio, it must be good. -- means the compression ratio is not so good and access is also not so good (performance is not so good).The more is the positives...more is useful the aggregate and more it satisfies the number of queries. The greater the number of minus signs, the worse the evaluation of the aggregate. The larger the number of plus signs, the better the evaluation of the aggregate.
if "-----" then it means it just an overhead. Aggregate can potentially be deleted and "+++++" means Aggregate is potentially very useful.
In valuation column,if there are more positive sign it means that the aggregate performance is good and it is useful to have this aggregate.But if it has more negative sign it means we need not better use that aggregate.
In usage column,we will come to know how far the aggregate has been used in query.
Thus we can check the performance of the aggregate.
Refer.
http://help.sap.com/saphelp_nw70/helpdata/en/b8/23813b310c4a0ee10000000a114084/content.htm
http://help.sap.com/saphelp_nw70/helpdata/en/60/f0fb411e255f24e10000000a1550b0/frameset.htm
performance ISSUE related to AGGREGATE
Note 356732 - Performance Tuning for Queries with Aggregates
Note 166433 - Options for finding aggregates (find optimal aggregates for an InfoCube)
4. Run your query in RSRT and run the query in the debug mode. Select "Display Aggregates Found" and "Do not use cache" in the debug mode. This will tell you if it hit any aggregates while running. If it does not show any aggregates, you might want to redesign your aggregates for the query.
Also your query performance can depend upon criteria and since you have given selection only on one infoprovider...just check if you are selecting huge amount of data in the report
Check for the query read mode in RSRT.(whether its A,X or H)..advisable read mode is X.
5. In BI 7 statistics need to be activated for ST03 and BI admin cockpit to work.
By implementing BW Statistics Business Content - you need to install, feed data and through ready made reports which for analysis.
http://help.sap.com/saphelp_nw70/helpdata/en/26/4bc0417951d117e10000000a155106/frameset.htm
/people/vikash.agrawal/blog/2006/04/17/query-performance-150-is-aggregates-the-way-out-for-me
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/1955ba90-0201-0010-d3aa-8b2a4ef6bbb2
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/ce7fb368-0601-0010-64ba-fadc985a1f94
http://help.sap.com/saphelp_nw04/helpdata/en/c1/0dbf65e04311d286d6006008b32e84/frameset.htm
You can go to T-Code DB20 which gives you all the performance related information like
Partitions
Databases
Schemas
Buffer Pools
Tablespaces etc
use tool RSDDK_CHECK_AGGREGATE in se38 to check for the corrupt aggregates
If aggregates contain incorrect data, you must regenerate them.
202469 - Using aggregate check tool
Note 646402 - Programs for checking aggregates (as of BW 3.0B SP15)
You can find out whether an aggregate is usefull or useless you can find out through a proccess of checking the tables RSDDSTATAGGRDEF*
Run the query in RSRT with statistics execute and come back you will get STATUID... copy this and check in the table...
This gives you exactly which infoobjects it's hitting, if any one of the object is missing it's useless aggregate.
6
Check SE11 > table RSDDAGGRDIR . You can find the last callup in the table.
Generate Report in RSRT
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/cccad390-0201-0010-5093-fd9ec8157802
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4c0ab590-0201-0010-bd9a-8332d8b4f09c
Business Intelligence Journal Improving Query Performance in Data Warehouses
http://www.tdwi.org/Publications/BIJournal/display.aspx?ID=7891
Achieving BI Query Performance Building Business Intelligence
http://www.dmreview.com/issues/20051001/1038109-1.html
Assign points if t helps
Cheers
SM

SCOM 2012 SP1 Report Timed out

Hi All,
My large reports are timing out after 30 minutes in SCOM 2012 SP1, with the error: The Operation has timed out
I'm trying to run the Performance Detail report from Microsoft Generic Report Library against Windows Server 2008 Operating System group (1400 servers) for last 1 year for Percent memory used. I can run the same report for Windows Server 2012 Operating System
group (200 servers) sucecssfully.
I've already verified and configured the reporting services for reports to not time out.
http://www.systemcentercentral.com/forums-archive/topic/scom-reports-large-reports-time-out/
http://anoopcnair.com/2011/07/20/configmgr-sccm-sql-server-reporting-service-timeout-expired/
Any suggestions?
Thanks,
Harry
Thanks, Harry :-)

Hi There,
Based on my knowledge, When ever a SQL query is ran against any database the query output is executed and stored in TempDB and then it is shown to your SSMS or reporting application.
So i would suggest you check the size of the temp SQLDB and see if auto growth is enabled for that and does your drive as well have enough space to hold that temp DB in its local drive if the DB grows its self.
As querying 1 years data for 1400 servers is a huge data and requires lot of time and space.
I had a similar issue here, Look here:
https://social.technet.microsoft.com/Forums/en-US/6420f4e1-fc21-49c9-8fed-eddbe6cecabf/my-sql-server-seems-to-be-creating-huge-tempdbmdf-file-post-database-migration?forum=sqlservermigration
Gautam.75801

Web intelligence Report timing out

Hi
We are using BO XI 2. Recently we have started facing an issue with some of our reports. The reports started failing after a database bounce. We are using Oracle Database. Before the bounce the reports used to be generated within 15 minutes. After the bounce the reports started timing out. Not sure what caused this issue. To eliminate problem with the datatbase we ran the query separately which ran in 15 minutes.
Can someone help us out on the same

Aditya,
       Option 1. see Page 197.
1. Stop Tomcat.
2. Open the server.xml for Tomcat.
On Windows, server.xml is located at: C:Program Files (x86)SAP BusinessObjectsTomcat6conf On UNIX server.xml is located at <CATALINA_HOME>/conf. The default value of <CATALI NA_HOME> is <INSTALLDIR>/bobje/tomcat55 3. Locate this section in the server.xml file:

<!--
<Connector port="8082"
maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
enableLookups="false"
acceptCount="100" debug="0" connectionTimeout="20000"
proxyPort="80" disableUploadTimeout="true"
Option 2. Find attached Admin document and see page 734-735 This section provides the command-line options that are specific to the Web Intelligence Processing Server.
The default path to the server on Windows is <INSTALLDIR>SAP BusinessObjects Business Intelligence platform 4.0win64_x64WIReportServer.exe.
Option 2..
      In CMC Webi Intelligence Processing Server you can change the properties.
Web Intelligence Core Service
Use Configuration Template
Timeout Before Recycling (seconds):
Idle Document Timeout (seconds):
Server Polling Interval (seconds):
Maximum Documents per User:
Maximum Documents Before Recycling:
Allow Document Map Maximum Size Errors
Idle Connection Timeout (minutes):
Maximum Connections:
Enable Memory Analysis
Memory Lower Threshold (MB):
Memory Upper Threshold (MB):
Option 3.
http://busobj.wordpress.com/2010/01/14/how-to-set-various-web-intelligence-timeouts/
[BI4.0] Timeout settings
Option 4.
Change the time out/Query Execution time in Universe Designer - Query Properties - Web Intelligence Time properties in Infoview and change the Max Records Retrieval also.
Thanks,
Suresh

Emac 9.2 freezing and poor performance

Need some new ideas. This computer is an emac Power PC G4 700 Mhz 640 MB (568 unused) running 9.2.2 We mostly use an Omnis 7 program and Internet Explorer 5.1 on DSL. I'm stuck with 9.2 for the program we use. The change in performance was first noticed after an increased internet usage for insurance filing. Sometimes it freezes and requires shut down. Other times it takes minutes for the mouse to respond. We have ethernet in the office and this computer can file share off of two others for some data. None of this is new or changed. The printer is the only other device hooked to this machine. I've read most of the posts on freezing and tried the following on different days but no real fix. Today after restart it takes forever to open a shared file on the network.
- I've run disc first aid from the utilities and Apple Hardware test from the CD that came with it. I've also run everything on Norton Utilities - disc doctor, defragmented, etc.
- I've shut down and unplugged everything over weekend.
- I've run with virtual memory on and off.
- I reset the PRAM
- I've emptied the Server folder. I've had the IE preferences set to store as little as possible. I've been deleting cookies regularly.
- I've checked and reset memory for our program, IE, outlook, etc
- I rebuilt the desktop
I'm not a computer pro, so be gentle. Any help would be great!

Hi, Cherry, and welcome to Apple Discussions. The possibilities that occur to me have to do with a) Internet Explorer, b) your network and c) your hard drive.
Internet Explorer "leaks" memory: no matter how much memory you allocate to it, it will eventually use it all up and take more without asking, if you use it long enough without restarting your Mac. That irresponsible and nonstandard behavior often causes trouble, especially when you haven't given it extra memory to work with. So IE should always be given at least three or four times the Preferred memory that Microsoft disingenuously deems adequate as a default. With IE closed, Get Info on its icon (be sure it isn't an alias icon), click the Memory tab, and increase the Preferred memory figure to 50,000 or 60,000.
If your version of IE isn't 5.1.7, the last one for OS 9, you should update to that version.
You should also restart your Mac at least every couple of days if you make heavy use of IE, and especially if you quit and reopen it and other programs several times a day. Restarting clears and defragments your RAM, which can become very fragmented if programs are opened and quit frequently. Fragmented RAM can also cause freezes.
To eliminate network-related problems as a possible cause of your freezes and stalls, disconnect the eMac from the network for testing purposes. Do the freezes and slowdowns diminish or disappear?
A hard drive that is failing can cause freezes, and often causes drastically reduced performance for a while (sometimes a very short while!) before it stops working altogether. A hard drive that is overly full can produce the same symptoms.
Check on how full your hard drive is by clicking once on its icon and then choosing Get Info from the File menu. What are the figures shown for "Capacity" and "Available"? If the latter is less than about 15% of the former, your drive is too full. That in itself could cause your problems, even if the drive is working fine. But if the drive isn't overly full and disconnecting from the network didn't change anything, suspicion shifts to the hard drive itself.
Since you're working with what is likely to be a fairly sophisticated custom database in Omnis, I hope it's safe to assume that all your data is backed up frequently. If it isn't, now is the time to back it up — don't delay. If your drive is on the way out, it could go over the edge at any minute. Is it making any unusual noises? Did Norton Disk Doctor take an unusually long time to run on it when you did so recently? Does the computer take a long time to start up, or do slowdowns only occur after it's been running for a while?

Hyperion Reports timing out

Hi,
I get this error when trying to rum some reports.
5200 : Error executing query: Servername/AppName/DBname//Error(1042017) Network error: The client or server timed out waiting to receive data using TCP/IP. Check network connections. Increase the NetRetryCount and/or NetDelay values in the ESSBASE.CFG file. Update this file on both client and server. Restart the client and try again.
I have tripple the size of the NettRetryCount and NetDelay, but still get the same error.
Any help will be appreciated
Edited by: user8673221 on 2010/04/13 11:49 PM

If the Essbase Server is on Windows, you have to change your TCPIP Parameters instead.
The number of ports that are available for processes needs to be increased.
For some reason, for each element and page a new connection is generated. Windows will run out of available ports very quickly.
Sascha.

Reports Timing Out - FInancial Reporting

We have a couple of large books of reports that appear to be timing out when we try to run them. Does anyone know of any suggestions other than making the book smaller? Here is one of the error messages:
5200: Error executing query: Network error [10048]: Unable to connect to [Essbase:1423]. The client timed out waiting to connect to Analytic Services Agent using TCP/IP. Check your network connections. Also make sure that server and port values are correct;hasPovDims=1;povXML=<?xml version="1.0"?><datasources><datasource name

Hi,
This error is due to of two reasons, either the size of the books or the reports calcualtion time. Check running individual reports run time. I guess there should be some reports that has calculation or filtering the data issues, which inturn results in runtime problem. Make reports more dynamic. This should solve the problem.
Thank you,
Sm

Infoview Reports timing out, Freezing and other performance issues

Similar Messages

Maybe you are looking for