Ink Cartridge problem with the 7525 all in one printer

I put all new cartridges in the 7525 all in one printer and it keeps telling me that the cyan cartridge is damaged. also the ink levels on the new cartridges are not appearing full. they are all new HP cartridges.

The troubleshooting steps in the document here may help resolve the issue with your cyan cartridge on your Photosmart 7525 printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hi,
Well, your printer simply won't print.
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Hi,
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Hi there,
Welcome to the HP Forums!
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Hi all,
Make sure to remove the current software by going to Start > All Programs > HP > HP Photosmart B210 > Uninstall..
Then go to Programs and Features and remove any remain item of the printer, any item should beging with HP, as well you may see the Read Iris software..
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I believe the problem should be resolved,
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What program are you using for this editing?
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HP recommends that you use genuine HP cartridges. HP cannot guarantee the quality or reliability of non-HP cartridges, or refilled HP cartridges.
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Hi cberistain,
Follow the steps below, and let me know what happens?
Step one: Clear temp directory
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Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
Continue with Step 2 below
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...=
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4. Type %temp% in the run or search for programs and files field
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8. Open the 7z folder you just copied to your desktop
9. Open folder Util
10. Open folder CCC
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14. Download and install the latest version of Adobe flash player
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Let me know if you are able to successfully install the software and driver, and are able to print & scan?
I am an HP employee.
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Hi,
Double post. Please use:
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