Install Failed - Can't restart computer

I tried installing Snow Leopard on my computer tonight. I left it once the installation began, and when I came back, it said it had failed and that I should restart, so I did. Once I did, it went through the steps of installing again, letting me choose my HD (only choice) to install it on. It started to install, but then said it couldn't install it on the HD. I then tried to quit the installer and it said something about choosing a startup disk, so I chose my HD again. It tried restarting, but after the gray screen with the apple, and then the spinning circle for a few moments, it turns off. I ejected the installation disk, and it still won't restart. I also tried a hard restart by holding down the power button until that loud beep is heard.
I don't know what else to do. Can anyone help?

Hi K T,
Ok, I got it to go back to the installer by holding down C. I tried to install again and it didn't work. I ran First Aid and it said it can't repair the disk and that I should backup files and restore the disk. But I don't know how to backup my files?
Also, do you know if I can get telephone support for Snow Leopard if my AppleCare has expired?
Thanks for your help.

Similar Messages

  • My iPhoto won't open or close on Mac.  I can't restart computer as it says it is open, but it won't display.

    My iPhoto has always worked fine.  Now I can't get it to open.  Light under it in the dock is illuminated but the app won't open or close.  Tried to restart computer but message indicated I had to close iPhoto first.  I tried closing everything else and shutting power off, then turning back on.  Illuminated iPhoto app on dock remains and I still can't open or close.  Is this a common problem?  I've never had this happen.  I have over 5,000 photos - I'd hate to lose them!

    deberafromca wrote:
    Thank you.  It would not Force Quit and I got no error messages and Apple icon indicated all software was up to date.  However I think the problem is solved.  I used Spotlight and typed in iPhoto.  When i clicked on iPhoto icon there was a message that photos needed to be upgraded.  I selected upgrade and it now works!
    Yes, the upgrading of the library was standard with this latest iPhoto update. Glad to see you are up and running again.
    Cheers
    Pete

  • Can't restart computer after Mavericks upgrade...

    Hello.
    Just upgraded one of my machines to Mavericks (Mac mini, mid-2011). Installed without issue, and everything is running without issue, but, whenever I try and restart the computer, it logs out as usual, but then hangs on the grey screen, right before it'd normally reboot. The mouse is still active, but I can't do anything else. I've let it sit for over 30 minutes and eventually have to do a hard restart.
    I've been wresting with this all morning—tried permissions and disk repairs, creating a new admin user and tried restarting under them, re-installing Mavericks (even the installer wouldn't restart—got hung on the restart, hard restart kicked into the isntaller though), tried removing all my peripherals...even tried removing deeply-integrated apps like Parallels and Little Snitch (which I didn't think would do anything since restarting under a newly created admin user failed), and no go.
    Short of doing a clean-install, which I'd really rather not do, not sure what else to try.
    Anyone else have this issue?
    Any suggestions on a fix?
    Thanks!
    Kristin.

    Kristin,
    I'm having similar problem after upgrade on my imac. Hangs with white screen after logging out. Have to press/hold pwr button to shut off, then press to turn on.
    I have a LaCie porsche ext hard drive attached by usb. Should I unplug this and try reinstalling mavericks? I didn't remove ext hd during the upgrade, was I supposed too?
    Thanks,
    chris

  • Can't Restart Computer After Software Update Download.

    I have a PowerBook G4 which I had upgraded back in December to Leopard. After downloading software updates a couple of days ago, I tried to restart my computer and all I got was the Apple logo and the spinning gear. I brought my computer into the local Apple Store and the tech tried to archive and install from an external drive and the computer said there wasn't enough memory to install Leopard though the tech said I had enough RAM installed but that the computer wasn't reading the memory available correctly and that I needed a new memory board at a cost of $350.
    I had a similar thing happen in December 2007 after I downloaded software updates. I brought my computer into the Apple Store. It seemed there was a "kernal panic." Everytime the tech deleted something it kept coming back "to life" and taking up too much "space" though this was different than not having enough RAM (I'm not terrifically computer saavy). I left the computer there for them to look at and a few days later due to whatever they did it was working again.
    When dealing with the current problem a few days ago the tech said it was purely coincidental that the computer stopped working immediately after I downloaded software updates on two different occasions, but I found that very difficult to believe. I put in the installation disc that came with the computer and was able to get through the first steps of installing Tiger without actually beginning to install it, and I saw that the hard drive only had 49mb free and the tech said I needed 51mb to install Leopard. I called an Apple Care tech on the phone and asked if I could reinstall Tiger so that I could at least access the internet and retrieve my emails until I could get the Leopard issue resolved. He said doing so would delete Leopard and all of the documents I had done on it.
    I mentioned I used to have my computer set up so I could access both OS9 and OSX on my computer and asked if that was now possible with Tiger and Leopard. He said I would need to go into the Apple Store and have them hook up my computer via firewire to another computer and boot up in target mode so that I could possibly delete some of the files taking up the memory and have enough room to install Leopard, or failing that could at least partition the hard drive and install Tiger until I could get the Leopard issue resolved.
    I tried the safe boot someone suggested in a previous thread on this topic, but the computer would not boot up. Does anyone have any other ideas to solve this problem without taking the computer into the Apple Store? And how can I prevent this from happening during software updates in the future? I did not have the option with this last software update to choose only one download at a time. Software Update just started downloading what seemed to be one large update.
    Thanks in advance for any help or illumination anyone can provide.

    Kristin,
    I'm having similar problem after upgrade on my imac. Hangs with white screen after logging out. Have to press/hold pwr button to shut off, then press to turn on.
    I have a LaCie porsche ext hard drive attached by usb. Should I unplug this and try reinstalling mavericks? I didn't remove ext hd during the upgrade, was I supposed too?
    Thanks,
    chris

  • Installed latest update and restarted computer and iTunes wont open!

    I have just installed the latest update to iTunes and restarted the computer when told to and went to open iTunes to sync my latest songs and it says:
    "iTunes cannot run because some of its required files are missed.
    Please reinstall iTunes."
    This would result in me loosing all my music so I hope you have a solution.

    A simple thing to try is a repair install. You can do this from programs on Control panel, or you can download the iTunes installer and save in on your PC. When you run it it will give the option to repair if it is the same version as the one you have installed.
    http://www.apple.com/itunes/download/
    Otherwise, in the past this has been associated with Spyware Terminator blocking things, but that was a while ago.
    The other thing to check for is malware. You can download a free version of malwarebytes to do the scan:
    http://www.malwarebytes.org/

  • Software only install- Failing at the "Restarting AdminServer"

    The problem is with software only install. At the final step of execution of config.exe, it waits for a long time at the "Restarting Adminserver" and then fails with the message of timeout.
    D:/OracleBI_116/Oracle_BI1/common/templates/applications/oracle.bi_template_11.1.1.jar
    CLASSPATH=D:\ORACLE~1\patch_wls1211\profiles\default\sys_manifest_classpath\weblogic_patch.jar;C:\PROGRA~1\Java\JDK17~1.0_0\lib\tools.jar;D:\ORACLE~1\WLSERV~1.1\server\lib\weblogic_sp.jar;D:\ORACLE~1\WLSERV~1.1\server\lib\weblogic.jar;D:\ORACLE~1\modules\features\weblogic.server.modules_12.1.1.0.jar;D:\ORACLE~1\WLSERV~1.1\server\lib\webservices.jar;D:\ORACLE~1\modules\ORGAPA~1.1/lib/ant-all.jar;D:\ORACLE~1\modules\NETSFA~1.0_1/lib/ant-contrib.jar;;D:\ORACLE~1\ORACLE~1/modules/oracle.jrf_11.1.1/jrf-wlstman.jar;D:\ORACLE~1\ORACLE~1\common\wlst\lib\ADF-SH~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\lib\ADFSCR~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\lib\mdswlst.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\AUDITW~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\IGFWLS~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\jps-wlst.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\jrf-wlst.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OAMAP_~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OAMAUT~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\ossoiap.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OSSOIA~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OVDWLS~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\SSLCON~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\wsm-wlst.jar;D:\ORACLE~1\utils\config\10.3\config-launch.jar;D:\ORACLE~1\WLSERV~1.1\common\derby\lib\derbynet.jar;D:\ORACLE~1\WLSERV~1.1\common\derby\lib\derbyclient.jar;D:\ORACLE~1\WLSERV~1.1\common\derby\lib\derbytools.jar;;
    Initializing WebLogic Scripting Tool (WLST) ...
    Welcome to WebLogic Server Administration Scripting Shell
    Type help() for help on available commands
    progress in calculate progress2
    Executing Task: Restarting AdminServer
    AdminServer port is 7001
    trying to connect to WUPWA02A0450 7001
    Successful
    getDomainRuntimeMBeanServerConnection ...
    Connecting to Domain runtime ...
    trying to connect to WUPWA02A0450 7001
    Successfully connected to the Domain Runtime ...
    trying to connect to WUPWA02A0450 7001
    Successful
    MBean Server Connection is :javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection@4256d3a0
    Stopping AdminServer
    Stopping the domain ...
    ASDomain.getMBeanServerConnection ...
    ASDomain.getMBeanServerConnection ...
    SVR_GRP =
    Stopping Weblogic Server...
    Initializing WebLogic Scripting Tool (WLST) ...
    Welcome to WebLogic Server Administration Scripting Shell
    Type help() for help on available commands
    Connecting to t3://WUPWA02A0450:7001 with userid weblogic ...
    Successfully connected to Admin Server 'AdminServer' that belongs to domain 'bifoundation_domain'.
    Warning: An insecure protocol was used to connect to the
    server. To ensure on-the-wire security, the SSL port or
    Admin port should be used instead.
    Shutting down the server AdminServer with force=false while connected to AdminServer ...
    WLST lost connection to the WebLogic Server that you were
    connected to, this may happen if the server was shutdown or
    partitioned. You will have to re-connect to the server once the
    server is available.
    Disconnected from weblogic server: AdminServer
    Disconnected from weblogic server:
    Exiting WebLogic Scripting Tool.
    Done
    Stopping Derby Server...
    Starting AdminServer
    Starting the domain ...
    LOADING DLL : D:\OracleBI_116\Oracle_BI1\install\config\\StartUtil64.dll
    DEBUG : Loading DLL : D:\OracleBI_116\Oracle_BI1\install\config\\StartUtil64.dll
    DEBUG : Loaded DLL : D:\OracleBI_116\Oracle_BI1\install\config\\StartUtil64.dll
    In doCancel method ...
    Yes option....
    outputFile:C:\Program Files\Oracle\Inventory\logs\installProfile2012-04-26_10-33-02AM.log
    in writeProfile method..
    [ENGINE] Adding C:\Users\X49109~1.AD-\AppData\Local\Temp\OraInstall2012-04-26_10-33-02AM for deletion.

    The problem is with software only install. At the final step of execution of config.exe, it waits for a long time at the "Restarting Adminserver" and then fails with the message of timeout.
    D:/OracleBI_116/Oracle_BI1/common/templates/applications/oracle.bi_template_11.1.1.jar
    CLASSPATH=D:\ORACLE~1\patch_wls1211\profiles\default\sys_manifest_classpath\weblogic_patch.jar;C:\PROGRA~1\Java\JDK17~1.0_0\lib\tools.jar;D:\ORACLE~1\WLSERV~1.1\server\lib\weblogic_sp.jar;D:\ORACLE~1\WLSERV~1.1\server\lib\weblogic.jar;D:\ORACLE~1\modules\features\weblogic.server.modules_12.1.1.0.jar;D:\ORACLE~1\WLSERV~1.1\server\lib\webservices.jar;D:\ORACLE~1\modules\ORGAPA~1.1/lib/ant-all.jar;D:\ORACLE~1\modules\NETSFA~1.0_1/lib/ant-contrib.jar;;D:\ORACLE~1\ORACLE~1/modules/oracle.jrf_11.1.1/jrf-wlstman.jar;D:\ORACLE~1\ORACLE~1\common\wlst\lib\ADF-SH~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\lib\ADFSCR~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\lib\mdswlst.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\AUDITW~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\IGFWLS~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\jps-wlst.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\jrf-wlst.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OAMAP_~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OAMAUT~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\ossoiap.jar;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OSSOIA~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\OVDWLS~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\SSLCON~1.JAR;D:\ORACLE~1\ORACLE~1\common\wlst\RESOUR~1\wsm-wlst.jar;D:\ORACLE~1\utils\config\10.3\config-launch.jar;D:\ORACLE~1\WLSERV~1.1\common\derby\lib\derbynet.jar;D:\ORACLE~1\WLSERV~1.1\common\derby\lib\derbyclient.jar;D:\ORACLE~1\WLSERV~1.1\common\derby\lib\derbytools.jar;;
    Initializing WebLogic Scripting Tool (WLST) ...
    Welcome to WebLogic Server Administration Scripting Shell
    Type help() for help on available commands
    progress in calculate progress2
    Executing Task: Restarting AdminServer
    AdminServer port is 7001
    trying to connect to WUPWA02A0450 7001
    Successful
    getDomainRuntimeMBeanServerConnection ...
    Connecting to Domain runtime ...
    trying to connect to WUPWA02A0450 7001
    Successfully connected to the Domain Runtime ...
    trying to connect to WUPWA02A0450 7001
    Successful
    MBean Server Connection is :javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection@4256d3a0
    Stopping AdminServer
    Stopping the domain ...
    ASDomain.getMBeanServerConnection ...
    ASDomain.getMBeanServerConnection ...
    SVR_GRP =
    Stopping Weblogic Server...
    Initializing WebLogic Scripting Tool (WLST) ...
    Welcome to WebLogic Server Administration Scripting Shell
    Type help() for help on available commands
    Connecting to t3://WUPWA02A0450:7001 with userid weblogic ...
    Successfully connected to Admin Server 'AdminServer' that belongs to domain 'bifoundation_domain'.
    Warning: An insecure protocol was used to connect to the
    server. To ensure on-the-wire security, the SSL port or
    Admin port should be used instead.
    Shutting down the server AdminServer with force=false while connected to AdminServer ...
    WLST lost connection to the WebLogic Server that you were
    connected to, this may happen if the server was shutdown or
    partitioned. You will have to re-connect to the server once the
    server is available.
    Disconnected from weblogic server: AdminServer
    Disconnected from weblogic server:
    Exiting WebLogic Scripting Tool.
    Done
    Stopping Derby Server...
    Starting AdminServer
    Starting the domain ...
    LOADING DLL : D:\OracleBI_116\Oracle_BI1\install\config\\StartUtil64.dll
    DEBUG : Loading DLL : D:\OracleBI_116\Oracle_BI1\install\config\\StartUtil64.dll
    DEBUG : Loaded DLL : D:\OracleBI_116\Oracle_BI1\install\config\\StartUtil64.dll
    In doCancel method ...
    Yes option....
    outputFile:C:\Program Files\Oracle\Inventory\logs\installProfile2012-04-26_10-33-02AM.log
    in writeProfile method..
    [ENGINE] Adding C:\Users\X49109~1.AD-\AppData\Local\Temp\OraInstall2012-04-26_10-33-02AM for deletion.

  • Mountain Lion 10.8.3 install failed, can't retry

    I tried to install Montain Lion 10.8.3 on a Mac Pro. The update included Xcode. After reboot and apparently installing, I got a message that the installtions had failled, asking me to reboot. The machine did not take uper case characters via ARD. Had to rebbot two additional times before I could log in. Now App Store claims that there are no updates available, But About this Mac says I've got 10.8.2 installed, although Xcode was updated to 4.6.1.

    There is a contact link so you can provide feedback:
    App Store Support

  • I can not "Quit Safari" it is not highlighted because of that I can not restart computer

    I am trying to figure why I can not close Safari.

    Hold down Option Command Escape at the same time... from the drop down Menu choose  Force Quit Safari.
    Or,
    Click the Apple menu icon top left in your screen. From the drop down menu click Force Quit.

  • Accidentally created an On My Mac mailbox  Now the mail dialogue box is open and frozen, with a soft pinging sound when I try to close...Can't restart computer until I close Mail, but can't close Mail.

    This is my first day with my Mac and my hunch is there's a simple fix for this.

    Try force closing and rebooting.
    >Force Quit>Mail

  • How to I keep Firefox installed, after shutting down or restarting computer?

    After a successful install, I use Firefox, all is great. Problem is, when I shut down, or restart computer, all shortcuts, start menu Firefox, etc. no longer work, and icons are all windows icons, and all the shortcuts, etc. say files had been moved. I uninstall, restart coomputer,install again, successfully, and, same thing again. I am having to uninstall/install everytime I am restarting computer. Is there something I am suppose to check or uncheck after installing? Like compatibility mode, or something? My os is vista home premium 64bit. This happened the first time and everytime.
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; eSobiSubscriber 2.0.4.16; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C; msn OptimizedIE8;ENUS)

    Click the Apple icon, then choose Force Quit. In the list of programs that comes up, Mail probably has Not Responding next to it. Choose it and force quit it.

  • Can't restart MacBook to Mac OS X from Win Xp

    Hello!
    I got a problem with my MacBook. I was working in Win Xp and seems like I got kind of virus. The computer switched off by itself. Now when I switch on the computer its loading to Win Xp automatically and there is appear 'login window'. I choosing my name and writing password then computer have to go on to load Windows but it won't. It's starting but come back to login window. I suppose it's virus or something.
    How can I restart computer to Mac OS X?

    this thread hasnt been archived yet so I figured I would add a bit more info: the confusion of controlling which startup disk will boot the computer, has come to many a new Bootcamp user. The trick is that Apple included a startup control panel within Windows XP - this is the tool to select the Startup Disk you want. Its not apparent to look there because as we all know, Windows XP doesnt normally include any such panel !
    yeah, hold-down-option-on-startup will work - but its not really the correct answer, because the user would have to keep doing this, and it forgoes the tool Apple built to really handle this issue.
    Just chiming in to help fellow Mac / Windows users out there. HTH

  • Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

    Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

    Make sure you are running as the Administrator of the Account.
    Also...  See this User Tip by turingtest2
    Troubleshooting issues with iTunes for Windows updates

  • I get an "install failed" message. "Recovery system can't be created-click restart to return to previous version of OS X." This doesn't work. My Mac continues to try to install Mountain Lion. What is the elegant way to get my system back?

    I get an "install failed" message. "Recovery system can't be created—click restart to return to previous version of OS X." This doesn't work. My Mac continues to try to install Mountain Lion. What is the elegant way to get my system back?

    The first time I attempted to install ML was on a late 2011 MBP.  It ran for three minutes then gave me the error message: Could not install OSX due to an unexpected error.  I was using the original ML install app, not a USB or other drive.  
    After a couple of restarts wiht the same result I saw a message to the effect that the install was trying to close open apps.  I closed apps  manually a few times to no avail.  I shut down instead of restarting then booted into Safe mode (hold down the shift key when starting) and that did it.  The install went smoothly after that. 
    I since installed ML in two iMacs using a cloned copy of the install app on a USB drive.  This time I shut down the computers and booted into Safe Mode first and there were no problems. 
    I don't know if this issue is the one causing you these problems but it is a simple enough solution to try.
    Jay

  • I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

    I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

    Moving this discussion to the Downloading, Installing, Setting up forum.
    Surgeon21 do you receive any specific errors when trying to install Photoshop Elements 12?  Also which operating system are you using?

  • HT4718 infinite loop error installing  lion internet recovery "Install Mac OS X" window. " Install Failed Mac OS X could not be installed on your computer - Restart"

    Hi all,
    my macbook pro became extermily slow for some reason, I rebooted it many times and same problem so I decided to reinstall the Mac OS X lion from the internet.
    I tried installing  lion internet recovery, it downloaded it and restarted. I got the "Install Mac OS X" window. then while installing I got the sad message " Install Failed Mac OS X could not be installed on your computer" and the only botton is "restart". Everytime I restart I gor the same message. Now I am trying to start from the harddisk but I does not show when you start the pc, keep clicking the "alt" botton. It only shows "Mac OS X Installer" and "Recovery HD". What Should I do?
    I appreciate your help. Thanks.

    Thanks Baltwo.
    I could format it and get the back up from time machine but it is not up to date so I want to leave it at last.
    I tried to back it up on external hard drive and got an error, tried CCC for back up and error again.
    Just wanted to do an update on the subject. Still trying to get it back.

Maybe you are looking for