Installation error for trail veriosn (RoboHelp)

Hi,
I downloaded trial verion for RoboHelp office x5. While
installing there is an error mesage "Product key has expired". I
downloaded it today and tried installing immediately after
downloading. Still it displayes an error message.
Regards,
Namraj

Welcome to the forum.
My guess would be that a trial version has been loaded on
that PC before. Try it on another PC where you can be sure it has
not been installed before.
RH needs to be installed using the user's logon and with
admin rights attached. Do not use an IT person's login.

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    2014-09-20 07:50:22 Slp: -- PidPrivateConfigObject : NormalizePid added dashes to pid, output pid=[PID value hidden]
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    2014-09-20 07:50:22 Slp: -- PidPublicConfigObject : ValidateSettings found pid=[PID value hidden] is already validated and initialized.
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    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:26 Slp: Package ID sql_engine_core_inst_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_fulltext_Cpu32: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_Cpu32: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_engine_core_shared_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_Cpu32: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_as_spi_Cpu32: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_rs_Cpu32: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_rs_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_rs_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:27 Slp: Package ID sql_rs_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_rs_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_Cpu32: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_is_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_Cpu32: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_tools_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_bids_Cpu32: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_bids_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:28 Slp: Package ID sql_bids_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_bids_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_Cpu32: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_ssms_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_Cpu32: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1028: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1031: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1033: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1036: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1040: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1041: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1042: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1046: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1049: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_2052: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_3082: NotInstalled
    2014-09-20 07:50:29 Slp: Package ID sql_common_core_loc_Cpu32_1053: NotInstalled
    2014-09-20 07:50:29 Slp: Error: Action "Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction" threw an exception during execution.
    2014-09-20 07:50:29 Slp: Microsoft.SqlServer.Setup.Chainer.Workflow.ActionExecutionException: Value cannot be null.
    2014-09-20 07:50:29 Slp: Parameter name: productVersion ---> System.ArgumentNullException: Value cannot be null.
    2014-09-20 07:50:29 Slp: Parameter name: productVersion
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.PackageInstallProperty.set_ProductVersion(String value)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.FillInstallPropertyByProductCode(PackageInstallProperty pkg, String prodCode)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.FillInstallProperty(PackageInstallProperty pkg)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.ExecuteAction(String actionId)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
    2014-09-20 07:50:29 Slp:    --- End of inner exception stack trace ---
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionWithRetryHelper(WorkflowObject metaDb, ActionKey action, ActionMetadata actionMetadata, TextWriter statusStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.InvokeAction(WorkflowObject metabase, TextWriter statusStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.PendingActions.InvokeActions(WorkflowObject metaDb, TextWriter loggingStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionEngine.RunActionQueue()
    2014-09-20 07:50:29 Slp: Error: Action "Microsoft.SqlServer.Configuration.BootstrapExtension.ExecuteWorkflowAction" threw an exception during execution.
    2014-09-20 07:50:29 Slp: Microsoft.SqlServer.Setup.Chainer.Workflow.ActionExecutionException: Value cannot be null.
    2014-09-20 07:50:29 Slp: Parameter name: productVersion ---> System.ArgumentNullException: Value cannot be null.
    2014-09-20 07:50:29 Slp: Parameter name: productVersion
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.PackageInstallProperty.set_ProductVersion(String value)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.FillInstallPropertyByProductCode(PackageInstallProperty pkg, String prodCode)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.FillInstallProperty(PackageInstallProperty pkg)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.ExecuteAction(String actionId)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
    2014-09-20 07:50:29 Slp:    --- End of inner exception stack trace ---
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionWithRetryHelper(WorkflowObject metaDb, ActionKey action, ActionMetadata actionMetadata, TextWriter statusStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.InvokeAction(WorkflowObject metabase, TextWriter statusStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.PendingActions.InvokeActions(WorkflowObject metaDb, TextWriter loggingStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionEngine.RunActionQueue()
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.Workflow.RunWorkflow(WorkflowObject workflowObject, HandleInternalException exceptionHandler)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Configuration.BootstrapExtension.ExecuteWorkflowAction.ExecuteAction(String actionId)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionWithRetryHelper(WorkflowObject metaDb, ActionKey action, ActionMetadata actionMetadata, TextWriter statusStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.InvokeAction(WorkflowObject metabase, TextWriter statusStream)
    2014-09-20 07:50:29 Slp:    at Microsoft.SqlServer.Setup.Chainer.Workflow.PendingActions.InvokeActions(WorkflowObject metaDb, TextWriter loggingStream)
    2014-09-20 07:50:33 Slp: Received request to add the following file to Watson reporting: C:\Users\Kimi Raikkonen\AppData\Local\Temp\tmpB4ED.tmp
    2014-09-20 07:50:33 Slp: The following is an exception stack listing the exceptions in outermost to innermost order
    2014-09-20 07:50:33 Slp: Inner exceptions are being indented
    2014-09-20 07:50:33 Slp: 
    2014-09-20 07:50:33 Slp: Exception type: System.ArgumentNullException
    2014-09-20 07:50:33 Slp:     Message: 
    2014-09-20 07:50:33 Slp:         Value cannot be null.
    2014-09-20 07:50:33 Slp:         Parameter name: productVersion
    2014-09-20 07:50:33 Slp:     Stack: 
    2014-09-20 07:50:33 Slp:         at Microsoft.SqlServer.Configuration.MsiExtension.PackageInstallProperty.set_ProductVersion(String value)
    2014-09-20 07:50:33 Slp:         at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.FillInstallPropertyByProductCode(PackageInstallProperty pkg, String prodCode)
    2014-09-20 07:50:33 Slp:         at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.FillInstallProperty(PackageInstallProperty pkg)
    2014-09-20 07:50:33 Slp:         at Microsoft.SqlServer.Configuration.MsiExtension.SetFeatureInstallStateAction.ExecuteAction(String actionId)
    2014-09-20 07:50:33 Slp:         at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
    2014-09-20 07:50:33 Slp:         at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
    2014-09-20 07:50:43 Slp: Watson Bucket 1 
     Original Parameter Values 
    2014-09-20 07:50:43 Slp: Parameter 0 : SQL Server 2008 R2@RTM@ 
    2014-09-20 07:50:43 Slp: Parameter 1 : Microsoft.SqlServer.Configuration.MsiExtension.PackageInstallProperty.set_ProductVersion 
    2014-09-20 07:50:43 Slp: Parameter 2 : Microsoft.SqlServer.Configuration.MsiExtension.PackageInstallProperty.set_ProductVersion 
    2014-09-20 07:50:43 Slp: Parameter 3 : System.ArgumentNullException@-2147467261 
    2014-09-20 07:50:43 Slp: Parameter 4 : System.ArgumentNullException@-2147467261 
    2014-09-20 07:50:43 Slp: Parameter 5 : SetFeatureInstallStateAction 
    2014-09-20 07:50:43 Slp: 
     Final Parameter Values 
    2014-09-20 07:50:43 Slp: Parameter 0 : SQL Server 2008 R2@RTM@ 
    2014-09-20 07:50:43 Slp: Parameter 1 : 0x2AA348CC 
    2014-09-20 07:50:43 Slp: Parameter 2 : 0x2AA348CC 
    2014-09-20 07:50:43 Slp: Parameter 3 : 0xF15156D0 
    2014-09-20 07:50:43 Slp: Parameter 4 : 0xF15156D0 
    2014-09-20 07:50:43 Slp: Parameter 5 : SetFeatureInstallStateAction 
    2014-09-20 07:50:43 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_
    2014-09-20 07:50:43 Slp: Sco: Unable to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_, Win32 error
    2
    2014-09-20 07:50:43 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_Windows_CurrentVersion_Uninstall.reg_
    2014-09-20 07:50:43 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
    2014-09-20 07:50:43 Slp: Sco: Unable to write hklm registry key SOFTWARE\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_, Win32 error 2
    2014-09-20 07:50:44 Slp: Value cannot be null.
    Parameter name: productVersion
    2014-09-20 07:50:44 Slp: Watson bucket for exception based failure has been created
    2014-09-20 07:50:44 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine 
    2014-09-20 07:50:44 Slp: Sco: Attempting to open registry subkey 
    2014-09-20 07:50:44 Slp: Sco: Attempting to open registry subkey Software\Microsoft\PCHealth\ErrorReporting\DW\Installed
    2014-09-20 07:50:44 Slp: Sco: Attempting to get registry value DW0200
    2014-09-20 07:50:46 Slp: Submitted 1 of 1 failures to the Watson data repository
    2014-09-20 07:50:46 Slp: 
    2014-09-20 07:50:46 Slp: ----------------------------------------------------------------------
    2014-09-20 07:50:46 Slp: 
    2014-09-20 07:50:46 Slp: Error result: 1269611253
    2014-09-20 07:50:46 Slp: Result facility code: 940
    2014-09-20 07:50:46 Slp: Result error code: 47861

    2014-09-20 07:50:43 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_
    2014-09-20 07:50:43 Slp: Sco: Unable to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_, Win32
    error 2
    2014-09-20 07:50:43 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_Windows_CurrentVersion_Uninstall.reg_
    2014-09-20 07:50:43 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
    2014-09-20 07:50:43 Slp: Sco: Unable to write hklm registry key SOFTWARE\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_, Win32 error 2
    2014-09-20 07:50:44 Slp: Value cannot be null.
    Parameter name: productVersion
    2014-09-20 07:50:44 Slp: Watson bucket for exception based failure has been created
    2014-09-20 07:50:44 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine 
    2014-09-20 07:50:44 Slp: Sco: Attempting to open registry subkey 
    2014-09-20 07:50:44 Slp: Sco: Attempting to open registry subkey Software\Microsoft\PCHealth\ErrorReporting\DW\Installed
    2014-09-20 07:50:44 Slp: Sco: Attempting to get registry value DW0200
    2014-09-20 07:50:46 Slp: Submitted 1 of 1 failures to the Watson data repository
    2014-09-20 07:50:46 Slp: 
    2014-09-20 07:50:46 Slp: ----------------------------------------------------------------------
    2014-09-20 07:50:46 Slp: 
    2014-09-20 07:50:46 Slp: Error result: 1269611253
    2014-09-20 07:50:46 Slp: Result facility code: 940
    2014-09-20 07:50:46 Slp: Result error code: 47861
    Hi,
    For above error the error code is 2 which means system cannot find the file specified. It is saying it is unable to write at location which means SQL server account does not have access to
    C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140920_074907\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
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    Please make sure you disable antivirus running on machine. Also if you have any registry scanner software which scans registry remove it as well.
    Below thread might be helpful
    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/d425791a-9a7c-4c16-9e93-d348ecde3a3f/sql-server-2008-r2-install-fails-on-win-2008-r2-x64-std-server-with-workflowxmltext-msg-error-help?forum=sqlsetupandupgrade
    Can you also post summary.txt file
    Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it
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    Edited by: Amar  Kamat on May 24, 2009 12:49 AM

    Hi ,
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    Edited by: Amar  Kamat on May 24, 2009 12:49 AM

  • Installation error for NW CE 7.2 Trial

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