Installation problem any program that requires Adobe Air

Installation problem
I just purchased a new HP Pavilion Laptop running windows 8
If I try to install any program that requires Adobe Air I get a failure message that says
"Sorry an error has occured
The applcation could not be installed because the installer file is damaged.  Try obtaining a new installer  file for the applciation author"
I have version 14.0.0.110 of Adobe Air Installed.  
I have installed all widows updates.
I have removed and re installed Adobe Air but the problem persists
Very frustrating problem, any help or direction is appreciated

I have a similar problem and a possible workaround. Take a look at my reply: Installing air applications returns error

Similar Messages

  • Can't run any program that uses Adobe Air

    I have updated Adobe air to the latest.  Now when I run a program that uses Air the Adobe Air Updater launches and that is as far as I get.  I then have to force quit the Updater and the program I ran (ie SVBuilder Pro).
    Here is the log.
    Process:         Adobe AIR Application Installer [1235]
    Path:            /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
    Identifier:      com.adobe.air.ApplicationInstaller
    Version:         3.2 (3.2.0.2070)
    Code Type:       X86 (Native)
    Parent Process:  launchd [119]
    Date/Time:       2012-05-17 08:51:09.582 -0700
    OS Version:      Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:          64 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  43 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      D6C68B2A-1467-4C5E-B5C2-1D4CF4AB8A0A
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
        __TEXT                 0000000000001000-0000000000007000 [   24K] r-x/rwx SM=COW  /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
    Application Specific Information:
    objc[1235]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   WebKit.dylib                            0x0aad1c4b WebKitGetAPI + 639261
    1   WebKit.dylib                            0x0aabf63f WebKitGetAPI + 563985
    2   WebKit.dylib                            0x0aabf01c WebKitGetAPI + 562414
    3   WebKit.dylib                            0x0aadbe19 WebKitGetAPI + 680683
    4   WebKit.dylib                            0x0aadd219 WebKitGetAPI + 685803
    5   WebKit.dylib                            0x0ae25cf6 WebKitGetAPI + 4129224
    6   WebKit.dylib                            0x0ae239b5 WebKitGetAPI + 4120199
    7   WebKit.dylib                            0x0aa35aed 0xaa30000 + 23277
    8   com.adobe.AIR                           0x02f81440 FREGetObjectAsBool + 17964
    9   com.adobe.AIR                           0x02f8153a FREGetObjectAsBool + 18214
    10  com.adobe.AIR                           0x028cc5c2 0x27a5000 + 1209794
    11  com.adobe.AIR                           0x028bda7b 0x27a5000 + 1149563
    12  com.adobe.AIR                           0x028be2a9 0x27a5000 + 1151657
    13  com.adobe.AIR                           0x028ad5ea 0x27a5000 + 1082858
    14  com.apple.Foundation                    0x926e7df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
    15  com.apple.CoreFoundation                0x97747903 ___CFXNotificationPost_block_invoke_1 + 275
    16  com.apple.CoreFoundation                0x97712688 _CFXNotificationPost + 2776
    17  com.apple.Foundation                    0x926d2fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    18  com.apple.Foundation                    0x926e8272 -[NSNotificationCenter postNotificationName:object:] + 55
    19  com.apple.AppKit                        0x92b9b02e -[NSApplication terminate:] + 2311
    20  com.apple.Foundation                    0x926dc792 __NSFireDelayedPerform + 615
    21  com.apple.CoreFoundation                0x9771f2a6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
    22  com.apple.CoreFoundation                0x9771ec37 __CFRunLoopDoTimer + 743
    23  com.apple.CoreFoundation                0x976fdcd0 __CFRunLoopRun + 1888
    24  com.apple.CoreFoundation                0x976fd1dc CFRunLoopRunSpecific + 332
    25  com.apple.CoreFoundation                0x976fd088 CFRunLoopRunInMode + 120
    26  com.apple.HIToolbox                     0x9ae20723 RunCurrentEventLoopInMode + 318
    27  com.apple.HIToolbox                     0x9ae27a8b ReceiveNextEventCommon + 381
    28  com.apple.HIToolbox                     0x9ae278fa BlockUntilNextEventMatchingListInMode + 88
    29  com.apple.AppKit                        0x92b940d8 _DPSNextEvent + 678
    30  com.apple.AppKit                        0x92b93942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    31  com.apple.AppKit                        0x92b8fcb1 -[NSApplication run] + 911
    32  com.adobe.AIR                           0x027add0a 0x27a5000 + 36106
    33  com.adobe.AIR                           0x027adef7 0x27a5000 + 36599
    34  com.apple.CoreFoundation                0x9775cd11 -[NSObject performSelector:withObject:] + 65
    35  com.adobe.air.ApplicationInstaller          0x00002f93 start + 2567
    36  com.adobe.air.ApplicationInstaller          0x000025c1 start + 53
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9a21490a kevent + 10
    1   libdispatch.dylib                       0x978e9e10 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x978e885f _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9a21383e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97e3ae21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97deb42c pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                           0x02d43e65 0x27a5000 + 5893733
    4   com.adobe.AIR                           0x02b7ffbd 0x27a5000 + 4042685
    5   com.adobe.AIR                           0x02d43f7f 0x27a5000 + 5894015
    6   com.adobe.AIR                           0x02d43ff9 0x27a5000 + 5894137
    7   com.adobe.AIR                           0x02d44094 0x27a5000 + 5894292
    8   libsystem_c.dylib                       0x97e36ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97e3a6de thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x9a21383e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97e3ae21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97deb42c pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                           0x02d43e65 0x27a5000 + 5893733
    4   com.adobe.AIR                           0x02b7ffbd 0x27a5000 + 4042685
    5   com.adobe.AIR                           0x02d43f7f 0x27a5000 + 5894015
    6   com.adobe.AIR                           0x02d43ff9 0x27a5000 + 5894137
    7   com.adobe.AIR                           0x02d44094 0x27a5000 + 5894292
    8   libsystem_c.dylib                       0x97e36ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97e3a6de thread_start + 34
    Thread 4:
    0   libsystem_kernel.dylib                  0x9a211c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x9a2111f6 mach_msg + 70
    2   com.apple.CoreFoundation                0x976f49da __CFRunLoopServiceMachPort + 170
    3   com.apple.CoreFoundation                0x976fdb04 __CFRunLoopRun + 1428
    4   com.apple.CoreFoundation                0x976fd1dc CFRunLoopRunSpecific + 332
    5   com.apple.CoreFoundation                0x976fd088 CFRunLoopRunInMode + 120
    6   com.apple.CoreMediaIO                   0x9ca78ba2 CMIO::DAL::RunLoop::OwnThread(void*) + 160
    7   com.apple.CoreMediaIO                   0x9ca6e70d CAPThread::Entry(CAPThread*) + 123
    8   libsystem_c.dylib                       0x97e36ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97e3a6de thread_start + 34
    Thread 5:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x9a211c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x9a2111f6 mach_msg + 70
    2   com.apple.CoreFoundation                0x976f49da __CFRunLoopServiceMachPort + 170
    3   com.apple.CoreFoundation                0x976fdb04 __CFRunLoopRun + 1428
    4   com.apple.CoreFoundation                0x976fd1dc CFRunLoopRunSpecific + 332
    5   com.apple.CoreFoundation                0x976fd088 CFRunLoopRunInMode + 120
    6   com.apple.Foundation                    0x9273c0c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
    7   com.apple.Foundation                    0x9272fe25 -[NSThread main] + 45
    8   com.apple.Foundation                    0x9272fdd5 __NSThread__main__ + 1582
    9   libsystem_c.dylib                       0x97e36ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97e3a6de thread_start + 34
    Thread 6:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x9a213b42 __select + 10
    1   com.apple.CoreFoundation                0x9774be15 __CFSocketManager + 1557
    2   libsystem_c.dylib                       0x97e36ed9 _pthread_start + 335
    3   libsystem_c.dylib                       0x97e3a6de thread_start + 34
    Thread 7:: JavaScriptCore: FastMalloc scavenger
    0   libsystem_kernel.dylib                  0x9a21383e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97e3ae21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97deb42c pthread_cond_wait$UNIX2003 + 71
    3   WebKit.dylib                            0x0ab8bda3 WebKitGetAPI + 1401461
    4   WebKit.dylib                            0x0ab8be11 WebKitGetAPI + 1401571
    5   libsystem_c.dylib                       0x97e36ed9 _pthread_start + 335
    6   libsystem_c.dylib                       0x97e3a6de thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x9a21402e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97e38ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97e3a6fe start_wqthread + 30
    Thread 9:
    0   libsystem_kernel.dylib                  0x9a21402e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97e38ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97e3a6fe start_wqthread + 30
    Thread 10:
    0   libsystem_kernel.dylib                  0x9a21402e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97e38ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97e3a6fe start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x0aad1b51  ecx: 0x087722f8  edx: 0xbfffde6c
      edi: 0x0b0b1000  esi: 0x0b0b4f00  ebp: 0xbfffde48  esp: 0xbfffddd0
       ss: 0x00000023  efl: 0x00010246  eip: 0x0aad1c4b   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU: 0
    Binary Images:
        0x1000 -     0x6ff7 +com.adobe.air.ApplicationInstaller (3.2 - 3.2.0.2070) <8C7B28C9-BC04-C150-3F97-A6D89200D6B1> /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
       0xc2000 -    0xc6ffb  com.apple.audio.AudioIPCPlugIn (1.2.2 - 1.2.2) <E6982BB2-BEC8-3232-989D-B3D5B26AE0DF> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
       0xcb000 -    0xd0fff  com.apple.audio.AppleHDAHALPlugIn (2.2.0 - 2.2.0f3) <BAD1E0E6-10E6-342C-BEB8-B1706F0CE2CF> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
      0x700000 -   0x729ffb  com.apple.cmio.DAL.VDC_4 (212.0 - 3199.1.1) <B2B073CA-4445-35FA-ACAC-7E9073F2571F> /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/MacOS/VDC
      0x733000 -   0x793ff7  com.apple.CMIOQTUnits (212.0 - 3199.1.1) <87E1A270-B03E-3FC7-A18A-EF4209557352> /System/Library/Frameworks/CoreMediaIO.framework/Resources/QuickTimeUnits/CMIOQTUnits.bun dle/Contents/MacOS/CMIOQTUnits
      0x7a3000 -   0x7d3ff7  com.apple.FWAVC (201.47 - 47) <A9CB622C-67BB-3258-829A-66EDAFAAC3A7> /System/Library/PrivateFrameworks/FWAVC.framework/Versions/A/FWAVC
    0x27a5000 -  0x391afc7 +com.adobe.AIR (??? - 3.2.0.2070) <7EBAA6F0-794A-DE37-D04D-942F7073DE61> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
    0x55d9000 -  0x5612ff3  com.apple.QuickTimeFireWireDV.component (7.7.1 - 2330) <8C6BCE18-BB4B-3507-AF89-433E582DB4F0> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireD V
    0x561d000 -  0x5627fff  com.apple.IOFWDVComponents (2.0.7 - 2.0.7) <811CF4D6-15B2-3EDA-B026-5E4B28C0F742> /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComponents
    0x5632000 -  0x565aff3  com.apple.QuickTimeIIDCDigitizer (7.7.1 - 2330) <906183BF-A075-32AC-9121-03B80EA62E34> /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/QuickTimeIIDCDi gitizer
    0x5662000 -  0x56b1fff  com.apple.QuickTimeUSBVDCDigitizer (2.7.5 - 2.7.5) <FB8955F5-FB96-3D3E-9BD4-5A5952C902A8> /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/QuickTimeUSBV DCDigitizer
    0x56cf000 -  0x583cffb  GLEngine (??? - ???) <D73F1031-6DD3-38EB-966B-7A2C9F17F023> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x5870000 -  0x5967ffb  libGLProgrammability.dylib (??? - ???) <FA509930-D201-372B-B787-18CBD8477D06> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
    0x598b000 -  0x59b8ff8  GLRendererFloat (??? - ???) <70ADE58D-B399-3279-9774-2D5929D5FCB1> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
    0x5f40000 -  0x5f44ffb  libFontRegistryUI.dylib (??? - ???) <D57C050B-411F-3481-BFFA-775EDCAA1D37> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libFontRegistryUI.dylib
    0x7ed4000 -  0x8174fe7  com.apple.ATIRadeonX2000GLDriver (7.18.18 - 7.1.8) <A9F04AD5-F55B-3D26-8C7C-C90AFCF7394A> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLD river
    0xaa30000 -  0xb02ffeb +WebKit.dylib (??? - ???) <27589148-B9D5-FBC0-5E5A-6D3897DE86D6> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
    0x8fe6f000 - 0x8fea1aa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
    0x90005000 - 0x900a1fef  com.apple.ink.framework (1.4 - 110) <1A3E2916-60C1-3AC1-86BF-202F6567B228> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
    0x900a2000 - 0x900a2fff  com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x902ea000 - 0x902f5ffc  com.apple.NetAuth (1.0 - 3.0) <C07853C0-AF32-3633-9CEF-2480860C12C5> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x9030f000 - 0x9030ffff  com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x90310000 - 0x9042efec  com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
    0x9042f000 - 0x906dcff3  com.apple.JavaScriptCore (7534.56 - 7534.56.6) <94C4DC32-FE6B-3D5C-93B5-75753F38A0C0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x906ff000 - 0x90704ffd  libGFXShared.dylib (??? - ???) <1CA9B41B-2C61-38F8-ABAC-1D5511478F5C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x90705000 - 0x9072effe  com.apple.opencl (1.50.69 - 1.50.69) <2601993F-F3B3-3737-91AE-4A5795C52CD5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x90735000 - 0x90793fff  com.apple.coreui (1.2.2 - 165.10) <C6B099D6-7F02-3971-99B9-E415308959CF> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x907c9000 - 0x90824ff3  com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x90825000 - 0x90aaafe3  com.apple.QuickTime (7.7.1 - 2330) <060B6A47-FC15-3D38-8EFB-FCF38680510B> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x90aab000 - 0x90aafffd  IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x90ab0000 - 0x90ab0fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
    0x90ae4000 - 0x90fc0ff6  libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
    0x90fc1000 - 0x90fe9ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <AB530FB2-8BD1-3328-95E8-CF449F0429CA> /usr/lib/libxslt.1.dylib
    0x90fea000 - 0x91067ffe  com.apple.PDFKit (2.6.3 - 2.6.3) <780A5EE1-48CB-3B80-BBDF-1081512BA0DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
    0x9109a000 - 0x9109bfff  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
    0x9109c000 - 0x91194ff7  libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
    0x91195000 - 0x91285ff1  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
    0x9133d000 - 0x91396fff  com.apple.HIServices (1.21 - ???) <5F4D3797-32E2-3709-85F4-4B56515A17D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
    0x91397000 - 0x9139affb  com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
    0x9139b000 - 0x913a5ff2  com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
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    0x99386000 - 0x993b4fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylib
    0x993b5000 - 0x993b8fff  com.apple.AppleSystemInfo (1.0 - 1) <D2F60873-ECB1-30A8-A02E-E772F969116E> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
    0x9940a000 - 0x9940bffd  libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
    0x996bf000 - 0x99a05fff  com.apple.MediaToolbox (1.0 - 705.78) <E6990E4A-B562-3051-86A6-B39E040BF766> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
    0x99a06000 - 0x99b15fff  com.apple.DesktopServices (1.6.3 - 1.6.3) <18CAAA9E-7065-3FF7-ACFE-CDB60E5426A2> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
    0x99b1e000 - 0x99b54ff7  com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
    0x9a1f9000 - 0x9a1faff0  libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
    0x9a1fb000 - 0x9a219ff7  libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <3705DE40-E00F-3E37-ADB0-D4AE5F9950F5> /usr/lib/system/libsystem_kernel.dylib
    0x9a243000 - 0x9a281fff  libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <19174EC0-DE0F-38EA-B5F3-7580E84677DD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
    0x9a452000 - 0x9a472ff7  com.apple.RemoteViewServices (1.4 - 44.1) <1F831750-1E77-3013-B1A6-0DF528623790> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
    0x9a478000 - 0x9a73bfff  com.apple.security (7.0 - 55148.1) <77754898-4FCD-3CA3-9339-F1058C852806> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9a73c000 - 0x9a73dfff  libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
    0x9a73e000 - 0x9a816ff6  com.apple.QuickLookUIFramework (3.2 - 500.16) <1598FDEB-8F90-3D42-AAA1-CD227F3C16BF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
    0x9a817000 - 0x9a81fff3  liblaunch.dylib (392.38.0 - compatibility 1.0.0) <D7F6E875-263A-37B5-B403-53F76710538C> /usr/lib/system/liblaunch.dylib
    0x9a820000 - 0x9a829fff  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
    0x9a82a000 - 0x9a82bff7  libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
    0x9ad0c000 - 0x9ad17ffe  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <4A7FCD28-9C09-3120-980A-BDF6EDFAAC62> /usr/lib/libbz2.1.0.dylib
    0x9ad18000 - 0x9ad25fff  libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x9ad39000 - 0x9adb4ffb  com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
    0x9adb5000 - 0x9ae1dff7  libc++.1.dylib (28.1.0 - compatibility 1.0.0) <FE3304C5-C000-3DA0-9E53-0E4CA074B73B> /usr/lib/libc++.1.dylib
    0x9ae1e000 - 0x9b164ff3  com.apple.HIToolbox (1.9 - ???) <409E6397-0DCB-3431-9CCC-368317C62545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
    0x9b16c000 - 0x9b177fff  libkxld.dylib (??? - ???) <D8ED88D0-7153-3514-9927-AF15A12261A5> /usr/lib/system/libkxld.dylib
    0x9b178000 - 0x9b180ff5  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
    0x9b181000 - 0x9b1e3ff3  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
    0x9b1e4000 - 0x9b1e7ff7  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
    0x9b1e8000 - 0x9b20effb  com.apple.quartzfilters (1.7.0 - 1.7.0) <9C8F1F3D-D570-3F5C-9B31-5B5B82161CDE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
    0x9b33e000 - 0x9b33eff2  com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9b33f000 - 0x9b36eff7  libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
    0x9b467000 - 0x9b477fff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
    0x9b478000 - 0x9b4a2ff0  libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <5CAA1478-97E0-31EA-8F50-BF09D665DD84> /usr/lib/libpcre.0.dylib
    0x9b600000 - 0x9b640ff7  com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
    0x9b641000 - 0x9b7a3ffb  com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9bc80000 - 0x9bcaeff7  com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
    0x9bcb3000 - 0x9bd57fff  com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
    0x9bd5a000 - 0x9beacfff  com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E369AC9E-F548-3DF6-B320-9D09E486070E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9bef2000 - 0x9bf08ffe  libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
    0x9bf09000 - 0x9bf0dfff  libGIF.dylib (??? - ???) <A6F1ACAE-7B9B-3B3F-A54A-ED4004EA1D85> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
    0x9bf0e000 - 0x9bf10ff7  libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
    0x9bf11000 - 0x9c073fff  com.apple.QTKit (7.7.1 - 2330) <DD58823D-D3E7-31CB-9DF9-ACB981F5A744> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x9c074000 - 0x9c07affb  com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
    0x9c07b000 - 0x9c098fff  libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
    0x9c099000 - 0x9c0aefff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
    0x9c0af000 - 0x9c0dcff9  com.apple.securityinterface (5.0 - 55022.4) <B59D9B2A-7FB8-32EC-B8D9-6D4DE76508F7> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    0x9c0dd000 - 0x9c0e1ffa  libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
    0x9c0e2000 - 0x9c0f0ff7  libxar-nossl.dylib (??? - ???) <5BF4DA8E-C319-354A-967E-A0C725DC8BA3> /usr/lib/libxar-nossl.dylib
    0x9c0f1000 - 0x9c0f2ff4  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
    0x9c0f3000 - 0x9c1b3ffb  com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
    0x9c1b4000 - 0x9c56effb  com.apple.SceneKit (125.3 - 125.4) <48806882-FE04-36A5-83A1-A0D2F2FA03F9> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
    0x9c580000 - 0x9c580fff  com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x9c581000 - 0x9c598ff8  com.apple.CoreMediaAuthoring (2.0 - 891) <69D569FD-670C-3BD0-94BF-7A8954AA2953> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
    0x9c656000 - 0x9c6ceff8  com.apple.CorePDF (3.1 - 3.1) <0074267B-F74A-30FC-8508-A14C821F0771> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x9c6cf000 - 0x9c6d6ff9  libsystem_dnssd.dylib (??? - ???) <D3A766FC-C409-3A57-ADE4-94B7688E1C7E> /usr/lib/system/libsystem_dnssd.dylib
    0x9c738000 - 0x9c73bffc  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
    0x9ca6c000 - 0x9cabeffb  com.apple.CoreMediaIO (212.0 - 3199.1.1) <BBC14F4C-2748-3583-85E3-EF3A1F249370> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
    0x9cabf000 - 0x9cce8ffb  com.apple.QuartzComposer (5.0 - 236.7) <1504F5A4-FF1A-365E-9E01-30410C561C2C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
    0x9ccf3000 - 0x9cd07ff7  com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
    0x9cd0b000 - 0x9cde1aab  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
    0x9ce62000 - 0x9ced6fff  com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
    0x9ced7000 - 0x9cf38ffb  com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <E617857C-D870-3E2D-BA13-3732DD1BC15E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 3190
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=207.1M resident=172.0M(83%) swapped_out_or_unallocated=35.1M(17%)
    Writable regions: Total=96.6M written=13.8M(14%) resident=33.8M(35%) swapped_out=0K(0%) unallocated=62.8M(65%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 32.0M
    ATS (font support) (reserved)         4K        reserved VM address space (unallocated)
    CG backing stores                   224K
    CG image                              4K
    CG raster data                       64K
    CG shared images                   3448K
    CoreGraphics                          8K
    CoreServices                       4948K
    IOKit                               168K
    MALLOC                             27.5M
    MALLOC guard page                    32K
    Memory tag=240                     5652K
    Memory tag=242                       12K
    Memory tag=249                      156K
    SQLite page cache                   192K
    Stack                              68.6M
    VM_ALLOCATE                        28.7M
    __CI_BITMAP                          80K
    __DATA                             12.2M
    __DATA/__OBJC                       144K
    __IMAGE                             528K
    __IMPORT                              4K
    __LINKEDIT                         42.8M
    __OBJC                             2452K
    __OBJC/__DATA                       176K
    __PAGEZERO                            4K
    __TEXT                            164.3M
    __UNICODE                           732K
    mapped file                       113.6M
    shared memory                       312K
    shared pmap                        7120K
    ===========                      =======
    TOTAL                             515.5M
    TOTAL, minus reserved VM space    515.5M
    System Profile:
    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.33 GHz, 8 GB, SMC 1.52f9
    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HDS5C1010CLA382, 1 TB
    Serial ATA Device: PIONEER DVD-RW  DVRTS09
    USB Device: hub_device, 0x050d  (Belkin Corporation), 0x0234, 0x24300000 / 3
    USB Device: exernal hd, 0x059b  (Iomega Corporation), 0x0370, 0x24340000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5

    Thanks for the crash log  It looks like you have AIR 3.2 installed.  Could you try updating to 3.3 and generate another log?
    http://get.adobe.com/air

  • I cannot watch any videos that require adobe flash player. I have tried to download their latest version but nothing happens. Any ideas? I can no longer even view my facebook videos.

    I cannot view any video clips requiring adobe flash player such as my facebook videos. When I download the adobe flash player nothing happens and it continually says to download. Any ideas on what I am doing wrong?  I am using MacBook Pro O SX. Thank you.

    Just to check, in the directory /Library/Internet Plug-Ins do you see the file Flash Player.plugin?
    And after reading your last post I have to ask, did you install the plugin after you downloaded it?  Of course anwering my first question will answer this question.

  • I keep receiving this error: "the application cannot be installed due to a certificate problem" when trying to update program that use adobe AIR (vudu-to-go)

    Can anyone tell me how I can get around this error? I've tried reinstalling adobe air and reinstalling the programs but neither works.

    This issue happens when an older version of Adobe Story is already installed on a system.
    To resolve this issue you will have to first remove that version and then install the latest one.
    Now depending upon which system you are using, below are the steps:
    MAC:
    Open 'Applications' folder in Finder.
    Move 'Adobe Story' application to Trash and remove it from Trash too.
    Just to make sure that this application is not installed on a different drive, do a search for 'Adobe Story' in spotlight. If it is present on a different location, then remove it from there too.
    Now log into story.adobe.com and download the desktop application again and install it.
    WINDOWS:
    Open Controls Panel and uninstall Adobe Story application
    Now log into story.adobe.com and download the desktop application again and install it

  • I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

    I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

    You are right, Adobe does not support CS5 because it is no longer sold.
    Simply download the trial version of CS5 from this Adobe web site and input your serial number.
    Adobe - Photoshop : For Macintosh

  • My MacBook Pro will not open any application or program that requires internet, even though I am connected to the web.

    My MacBook Pro will not open any app or program that requires Internet, even though I am connected to the web. I recently installed Norton AntiVirus and think it may have changed a setting that I couldn't find. I uninstalled Norton and it didn't help. Every time I open Safari, iTunes or any other program that tries to connect to the Internet, it crashes. Strangely enough, Skype still works, but nothing else.
    I have OSx 10.6.8.
    I have tried erasing plists, and all the standard troubleshooting, ie resetting modem, restarting computer, reloading Safari from disk.
    Any help would be greatly appreciated. Thank you in advance.

    Change your router channel.  Sometimes this is all you will have to do.
    Power cycling the router.  Read the router's user manual or contact their tech support for instructions.
    System Preferences/Internet & Network/Network
    Unlock the padlock
    Locations:  Automatic
    Highlight Airport
    Click the Assist Me button
    In the popup window click the Diagnostic button.
    System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.
    Place a check mark next to "Remember networks this computer has joined."  Click the OK button and lock the padlock.  Restart your computer.
    http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
    No internet connection (wireless)
    Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
    Delete all extra entries that you find.
    Place a check mark next to "Remember networks this computer has joined."
    Other resources to check into:
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    Netspot
    How to diagnose and resolve Wi-Fi slow-downs
    Pv6 troubleshooting
    Mac OS X 10.6 Help:  Solving problems with connecting to the Internet
    What Affects Wireless Internet?
    Solutions for connecting to the Internet, setting up a small network, and troubleshooting
    I uninstalled Norton and it didn't help.
    To properly uninstall Norton software follow these instructions - Locate Symantic Solutions folder inside the Applications folder at the root level of your HD, launch the Symantec Uninstaller application, select the Symantec AntiVirus Corporate, Norton AntiVirus & Norton AntiVirus Auto-Protect entries and click the Uninstall button. 
    Confirm your decision when prompted and then enter your administrator password in the space provided.
    Retart your computer & Norton should be gone for good.
    If the above does not work, download a copy of Symantec’s RemoveSymantecMacFiles removal utility.  This utility will launch Terminal & remove the Norton components.

  • I start the computer the screen has blue vertical stripes and says that the Adobe Air application can not be found. Some of my programs don't run and say: You: Error access violation at 0x0055F525

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