Installation problem | Unable to contact Adobe (Was: Go to hell, Adobe!)

After having problems installing the creative cloud desktop application, I contacted the technical telephone-support several times.
Noone could really help, and now I´ve been set into a waiting line for more than 10 minutes, ending with an interruption of the call by adobe.
I can hardly imagine an enterprise with worse customer support and more software bugs than adobe!!!

hallo erstmal,
welches OS nutzt du?
hast du schon eine Version auf deinen Gerät installiert?
hast du admin Rechte?
doof gedacht schon mal den download über ein anderen Browser getestet und dann installier?
versuch auch mal folgendes bei windows (und geh bitte genau die Schritte nach):
1. Gehe bitte auf Start/Systemsteuerung/Programm und Funktionen und klicken Sie bitte den Adobe Creative Cloud an und führen Sie die deinstallation aus.
2. Führe das Adobe CC Cleaner Tool aus: http://helpx.adobe.com/de/creative-suite/kb/cs5-cleaner-tool-installation-problems.html und löschen nur den Adobe Applikationen Manager, ggf. auch die Adobe Creative Cloud Desktop.
3. Lösche bitte folgenden Ordner: [Systemlaufwerk]:\Benutzer\[Benutzername]\AppData\Local\Adobe\OOBE
4. Gehe dann bitte auf folgenden Link und Laden sich die aktuelle Version herunter: http://www.adobe.com/de/appsmanager/index.html
viel glück

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Der Adobe Suport konnte mir auch nicht helfen.
Hat jemand schon ein ähnliches Problem gehabt?

You can use adobe cleaner tool to completely uninstall photoshop elements. Please follow instructions at http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Google translation to german:
Sie können Adobe Cleaner Tool komplett deinstallieren photoshop elements. Bitte folgen Sie den Anweisungen auf http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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Installation problem | Unable to contact Adobe (Was: Go to hell, Adobe!)

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