Installation problems on Solaris 9

Question

I am having issues installing the base software and can't seen to figure
out how get past this. The error message from the installation log is as
follows:
Accept terms of Software License Agreement? [R] y
pwd: cannot determine current directory!
/tmp/installwnaWXF/checkinstallynaWXF: no home directory
Error during installation. Setup will now exit.
Please correct any errors described in /tmp/tta_inst.log, and then try
again.
Cleaning up temporary files...
# cat /tmp/tta_inst.log
**snip**
Processing package instance <tta> from </tmp/ttainst_1/ttapkg.15978/pkg>
Tarantella Secure Global Desktop Enterprise Edition for SPARC Solaris 2.8+
(SPARC) 4.10.903
Tarantella, Inc.
pkgadd: ERROR: request script did not complete successfully
Installation of <tta> failed.
No changes were made to the system.
Script detail for package <tta>
---> checkinstallynaWXF
Any help from here would be appreciated.
gavin

Answer 1

from the diagnostic details:
Architecture           spso0509
Host           SunOS e220r 5.9 Generic_117171-17 sun4u sparc SUNW,Ultra-60
Package           Tarantella Secure Global Desktop Enterprise Edition for
SPARC Solaris 2.8+ (4.10.903)
Package           Tarantella Secure Global Desktop Enterprise Edition Andrew
Fonts (4.10.903)
Package           Tarantella Secure Global Desktop Enterprise Edition Hangul
Fonts (4.10.903)
Package           Tarantella Secure Global Desktop Enterprise Edition Platform
Identity Pack for SPARC Solaris 2.8+ (4.10.903)
Package           Tarantella Secure Global Desktop Enterprise Edition Security
Pack for SPARC Solaris 2.8+ (4.10.903)
Package           Tarantella Secure Global Desktop Enterprise Edition Windows
Connectivity Pack for SPARC Solaris 2.8+ (4.10.903)
Bill Weir wrote:
Gavin,
Glad you're sorted. Can you confirm that it is 4.10.903 you are using
(not 4.00.903)? I'm concerned if this installation problem is still
present in the later version.
Bill
Gavin Westermann wrote on 31/08/2005 05:00:
Bill - that seems to have done the trick! the installation is now running.
Thanks so much for this.I am running a pair of Sun Ray 170's on my desk
here at home mated to an E220R. I am hoping to use Tarantella to be able
to access and run apps on a win3k server in the same rack.
Gavin
Bill Weir wrote:
Gavin,
This looks like a known problem with TTA 4.00.903 and some Solaris
patches which were distributed at about the same time. However, you say
you're using 4.10.903, and as far as I know the problem should be fixed
in that version.
You could try the workaround described in
http://www.tarantella.com/documentation/sgd/ee/4.0/install.html - search
for "tta_pkgadd" on that page and follow the instructions given there.
Regards,
Bill Weir, Sun Microsystems Inc.
Gavin Westermann wrote on 30/08/2005 05:06:
I am having issues installing the base software and can't seen to figure
out how get past this. The error message from the installation log is as
follows:
Accept terms of Software License Agreement? [R] y
pwd: cannot determine current directory!
/tmp/installwnaWXF/checkinstallynaWXF: no home directory
Error during installation. Setup will now exit.
Please correct any errors described in /tmp/tta_inst.log, and then try
again.
Cleaning up temporary files...
# cat /tmp/tta_inst.log
**snip**
Processing package instance <tta> from </tmp>
Tarantella Secure Global Desktop Enterprise Edition for SPARC Solaris 2.8+
(SPARC) 4.10.903
Tarantella, Inc.
pkgadd: ERROR: request script did not complete successfully
Installation of <tta> failed.
No changes were made to the system.
Script detail for package <tta>
---> checkinstallynaWXF
Any help from here would be appreciated.
gavin