Installation Using Adobe Download Assistant

Last week I was able to easily and successsfully download and install the beta version of Photoshop CS6 form Adobe Labs. I have repeatedly tried to download the trial version of Illustrator and also tried CS6 Web and Design as an alternate way of getting Illustrator. In all cases the install only goes a certain distance then freezes. I have alread pre-ofrdered the Cloud and will be frustrated if I can't solve this problem before I really need to start donwloading applications. I have never had problems in the past and have downloaded both CS5 and CS4 from the Adobe store. Please help! I really would like to get up and training on the new Illustrator tools asap.

Creative Suite Cleaner Tool
Mylenium

Similar Messages

  • I have downloaded the 30 day free trial using Adobe Download Assistant but I do not know how to open it and start using it.

    I have downloaded the 30 day free trial using Adobe Download Assistant but I do not know how to open it and start using it.

    This was so annoying!! It took me a good couple of hours but i figured it out, you need to do the following: Go to the folder where you saved the download (in my case i saved it in My Downloads) -> click on 'Adobe Photoshop Elements 12' -> click on 'PSE 12' -> click on 'Setup' (select the icon which is a box with a shield) -> follow instructions and....voila! You will need to restart when it suggests so save anything else first, then when it reboots you should see the icon on your desktop....hpe this helps!

  • I have an old Macbook - can I still use Adobe Download assistant? (It says I need the latest AIR)

    I have a macbook 2GHz Intel Core Duo, with Mac OS X 10.5.8. I therefore apparently can't download the latest version of Adobe AIR, and therefore cannot get the Adobe Download assistant to work to download a trial of InDesign. Do you know any way around this?
    Thanks

    You will need 10.6.8 and a multi-core Intel processor to run InDesign CS6 as well.  You can find the necessary system requirements at http://www.adobe.com/products/indesign/tech-specs.html.

  • Error 107 (Downloading from Adobe Download Assistant)

    Trying to download Adobe After Effects CS6, Whenever I try downloading it it gives me a Error 107. Using Windows 7, 32-bit. Not my first time using Adobe Download Assistant, I have used it before with absolutely no problems. Help please?

    This error indicates that ADA is having trouble connecting to adobe.com. Normally, clearing the cache and cookies should resolve this issue.
    Could you try out Solution 1 mentioned in the following document: http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1
    Let us know if it helps.

  • Adobe Download Assistant is an abomination

    The Adobe Download Assistant is an abomination.
    Every time I try to download something (it doesn't matter what) it always stops half-way through and tells me that I need to reset the download.
    Adobe, please scrap the Download Assistant and provide direct download links to your trials.
    The only thing Adobe Download Assistant has ever been good for is turning away/off potential customers.

    I’m not from Adobe, just a volunteer user, but see if these links help and make sure you are using an up to date web browser.
    Trial - using Adobe Download Assistant
    http://helpx.adobe.com/creative-suite/kb/download-install-trials.html#main_Save_and_instal l_trials_with_Adobe_Download_Assistant
    Adobe Store Purchase - using
    Akamai Download Manager
    http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase.html

  • Problems downloading with the Adobe Download Assistant behind a proxy

    I'm attemtping to use Adobe Download Assistant from behind a proxy (specifically, one created by an IronPort data appliance).  Is there a way to set proxy information within Adobe Download Manager?  It doesn't seem to be pulling my system's settings, so attempting to download a product results in 101 errors no matter the destination.

    Branched this out to a separate discussion.
    The Adobe Download Assistant will use the proxy configuration for your computer.  If it is being blocked then please ensure that your proxy is configured to allow the Adobe Download Assistant to connect to the Internet.

  • Why does Adobe Download Assistant persistently reject my ID and password which have been in Adobe us

    Why does Adobe Download Assistant persistently reject my ID and password which have been in Adobe use for years?

    Yes, I'm able to login with my Adobe ID and password, and have done so for at least 15 years.  But the moment I use Adobe Download Assistant they're both rejected with "Error 100" without explanation.  I have tried to reset both on about 6 occasions over two days.  The rejection continues; no explanation.  In other words, I am refused a trial download of CS6 (pending later purchase).  I have had Photoshop since v3.0 and still have every version since then.  Frankly, Adobe has become a vast overfed amoebe with independently activated tentacles that are out of central control and disconnected from other parts of the empire.  This event has been happening to many other Photoshop loyalists, according to Google data, and it's becoming  more and more likely that I may abandon Photoshop altogether .  Meanwhile I'm continuing to use my CS5 and giving up any further attempts to acquire CS6.

  • I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

    I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

    Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI.  By default they are saved to your download folder.  You can begin the installation process from there.

  • Error 103 on Mac 10.7.4 having downloaded PS CS6 using the Adobe Download Assistant. Why?

    I let the assistant do and chose everything that happened (is there another way?) and yet I am getting this error 103. I have found and read all the other questions on error 103 but none of the contain and actual solution. Plase HELP!

    I think I might have to resort to downloading the program from an illegal torrent, just so that I can use my legitimate-purchased product key on it. Would that constitute a form of intellectual property irony?
    I am in total agreement with PeterBFreeman. I download 20-30 GB of data per week from other sources at a fast rate, with no problems. Obviously my internet connection speed is not the issue. Nor is my ISP--like PeterBFreeman above, I have tried to do this at two locations with different ISP providers. Could it possibly be that the download-speed problems are on Adobe's end? Because that would make way way way more sense...
    And by the way, Manish in comment #3 posted a solution to every error EXCEPT error 103. Exactly which of the 10 or so solutions he provides applies to error 103? Or do I just blindly follow them all, hoping that one will work? Do you really know if any of these will work, or are you just blindly throwing solutions at me hoping that you might get lucky?
    FYI, like i clearly stated earlier, I also did a direct download...four times...each of which failed miserably (error 4960--failure mounting dmg file). I wish I could just walk away, but I absolutely depend on Adobe products to survive. So I am stuck. I feel like a battered spouse.
    After sifting through a number of forums and double speak--the real problem seems to be that both the Adobe Download Assistant and the direct download links have a very hard time producing an uncorrupted file. The download assistant is supposed to smooth out this problem--and under ideal circumstances, it should be able to peice together a workable file. But alas, download assistant can't seem to do the one thing it is supposed to do--and getting an uncorrupted file seems more like a crapshoot than anything else as PeterBFreeman suggests.
    The direct download links also have problems because I can never seem to get a decent download speed--and either it times out or my browser cancells the downloads due to slow download speeds (this happens when I have no other problems with download speed for other applications, programs, media). The four times I did finally download the entire file (twice via direct download and twice via download assistant) I got errors 4960 and error 103 respectively.
    Yet, the answer we keep getting from Adobe is, "keep doing the same even though you get the same crappy result every time". This is literally insane. Or I get just straight aversion of the question--either blaming my ISP, or my internet speed or by calling my problem "Rare" when it clearly isnt that rare.
    Error 103 is an adobe error. This means that someone at Adobe came up with the number (103) which corresponds with whatever the error is. Telling me that it is rare without indicating what the error is seems just like bad customer service. The problem is clearly beyond your customer service unit. Please please please, go find a person who knows what error 103 is and ask them the following:
    1) What is error 103? (i.e. can you give me a semi-coherent definition of what error 103 is?)
    2) What causes error 103? (other than it being rare?)
    3) Can you give me some step by step instructions to fix or avert this problem? (instructions for error 103. Not error 100, 101, 102, 104, etc)
    4) If the causes can be many, what are they and can you give me step by step instructions for each of the possible causes?

  • The installation does not start when I log in to Adobe Download Assistant.

    When I downloaded the program (Ae) it took me to the download assistant; which allows you to sign and start the installation process on its own. I am having a problem with the installation starting when I sign in. Once I sign in it gives me some programs I could download, but are not what I am looking for. Please help.
    Thanks
    Bperry7

    What computer/OS are you trying to download After Effects on?
    Make sure that your computer meets the System requirements for running After Effects. For example, AE requires a 64-bit operating system. If you're on a 32-bit version, you will be unable to install AE.
    If you meet the system requirements, try one of the following:
    Restart the browser and from the website, try downloading After Effects again.
    Sign in to Adobe Download Assistant, and then from the Show Me menu choose Video, and then click the left/right arrows till you find After Effects CS6.

  • How can i use adobe design trial? i was sucess to install adobe download assistant

    how can i use adobe design trial? i was sucess to install adobe download assistant

    After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_

  • What is needed to download software using the Adobe Download Assistant?

    What is needed to download software using the Adobe Download Assistant?

    The Adobe Download Assistant primarily uses Adobe AIR.  This allows it to run as its own program instead of requiring the use of a web browser.  Adobe AIR is cross-platform and currently is compatible with Mac OS, Windows XP, Windows Vista, and Windows 7.
    Click here for more information about Adobe AIR.

  • Adobe Download Assistant, Photoshop Elements 11

    Altho' I've tried many times over the past few days, I've been unable to download Photoshop Elements 11 using the Adobe Download Assistant.
    I received an email from Adobe inviting me to download Elements 11, with a key to convert the trial version to a full version, which is an upgrade for me.  I think this is because I wa never able to download a workable Elements 10.  It constantly crashed, and sometimes brought my computer down with it.
    I'd love to do download a working version of Elements 10, and have spent many hours trying, but nothing ever results from the Adobe Download Assistant.
    Now it's telling me (in tiny grey letters on a black background) "The download product installation appears to be corrupted.  (Error 108)  Use the 'reset product download button' to try to download it again."  Unfortunately, there is no reset product download button to use.  I have clicked on a down arrow which produced a selection of whether to restart the download or continue trying with the download already started.  I've chosen to restart the download.  Unfortunately, nothing has changed on the window, and it is still telling me about the corrupted download.
    I have no idea what the next step is or where to go to determine whether this whole thing is a hoax or whether it will download Elements 11.  If it does, will Elements 11 work?
    Can anybody out there help?

    Key please see solution 3 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_3 for information on how to reset the Adobe Download Assistant.
    If you continue to face difficulties then you may wish to initiate a direct download of the software.  You can find directions on how to accomplish this at http://forums.adobe.com/thread/981369.

  • Adobe download assistant will not work on my machine?

    Adobe download assistant will not work on my machine. When i try to start it i get a message saying "Sorry an error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." Any ideas what to do

    Are you using Mac OS?  If so please try removing the Adobe Download Assistant from your Applications folder and try again.  This issue is documented in the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.

  • Error message trying to install Adobe Download Assistant (Sorry an Error has occured... certificate problem)

    I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
    Sorry, an error has occured.
    The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
    Can anybody help?

    Lmslugo please move your current installation to the trash can, empty the trash, and reinstall.  This should give you a new copy of the application with a current certificate.

Maybe you are looking for