Installed BOE XI R3.1 Client tools now I cant open crystal reports?

After I unistalled the client tools I cant open Crystal Reports from local drives. I can from BOE, but not local or network drives. Plus all the Icons from these drives have been removed. What did I do wrong?

Need more info and it's not clear what you did or what is left on your PC but typically which ever CR product you still have installed going to the Add/Remove software and doing a Repair install on Crystal Reports Designer should fix the problem.
Thank you
Don

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Not able to Install BOE XI 3.1 Client

Dear All,
I have BOE XI 3.0 Client tool installed on my system. Now i want BOE XI 3.1 Client Tool on same system.
We have two server one is BOE XI 3.0 (Developement) and another is BOE XI 3.1 (Production)... So i want two Client in my system.
How can i achieve this??
I will really appreciate your suggestion.
Regards,
Rishit

Ok, but I had a test machine with BO version 3.0, and I think I was able to connect to it with Client tools 3.1
So, did you contemplate the idea of de-installing client 3.0, installing client 3.1 only, and try to access to your 3.0 server ?
You will only have 3.1 client tools on your machine, and would be easier .

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BOE-XI 3.1 Client Tools (SP3) are installed OK on a Workstation...
Business View Manager = 12.3.0.601
Designer = 12.3.0.601
WebIntelligence Rich Client = 12.3.0.601
I have downloaded the "SBOP Enterprise Client Tools XI 3.1 ServicePack 4" files from the SAP Support site (ENTERPRISECLNT04_0-10007619.exe).
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Hi Mark,
This error may show up if have installed the client originally from the Server build, or the other way around. You may check the registry, if it has key codes for the enterprise it means the client was installed by the server build.
I have installed BOXI 3.1 sp4 clients on several machines no issue.
Hope this helps.
Thanks,
Muhammad

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Hello Everyone
We have installed BO server and need to install the client tools on local desktop. Could anyone please guide me towards installing SBOP BI 4.0 Client Tools. I have downloaded the following tools
1.     SAP CRYSTAL REPORTS FOR ENTERPRISE 4.0 SP02 WINDOWS (32B)
2.     SBOP BI PLATFORM 4.0 SP02 CLIENT TOOLS WINDOWS (32B)
3.     SBOP BI PLATFORM 4.0 SP02 LIVE OFFICE WINDOWS (32B)
4.     SBOP BI Platform 4.0 - Temporary Keys
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Kindly guide.
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Hi,
there was a special installation order during XI 3.1 i`m not quite sure if there is one in BI4. To be sure i would recommend the following order:
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BI4 Live Office
CR for Ent
The Installation process is pretty straight forward like installing an Office Package. So just only "Next" -> "Next" -> "Finish" and so on.
You can find the official Installation guides under help.sap.com
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-Seb.

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BOE XI 3.1 Client Tools

During the BusinessObjects Enterprise XI 3.1 instllation ->Install Type, I selected:
"New" and "Install MySQL Database server". Also check the check-box "Enable server upon installation"
Then continue with the installation. Completed succesffully.
This also means I have installed all the client-tools (Web Intelligent, Desktop Intelligent etc) on the server.
Now if the user need to the access to Webi and create and publish the query into CMS, how do they actually access to the WEBI?
Do we need to install the WEBI again on each of their machine?
Edited by: lynn on Mar 10, 2010 2:17 AM

Hi Stratos,
Thanks again for you explanation, that really make thing clear!!!
1) Use the web-based version of WebI. Your users will be able to create and view WebI reports using their internet browser.
If I am using this option, that's mean I dont have to install the Webi Rich Client on each users workstation as I have already install them on the BOE Server. All the user need to do is basically logon to BOE InfoView, then create and publish the Webi document on the BOBJ repository and the rest of the user can access them, correct?
2) Deploy the WebI richt client on the user's workstation. This stand-alone client tool allows you to develop and view WebI reports. You can then export the reports to the BOBJ repository and thus make them available for your report consumers, ho will use their browser to view the report (Option 1)
If I choose this option, I still install the Webi Rich Client form the BOE XI 3.1 (Server/client) software , but during the Install Type step, I choose Custom or Expand Install, correct?
Please advise, thank you,.

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We have recently implemented BI/BO infrastructure. Scope of the inital implementation was an executive dashboard based off COPA data. We have used Xelcisus for dashboard and BEx tools for query design etc.
We would like to set up some of our key business users (analysts in respective functions) to be able to write their own queries off this COPA cube. The discussion point is whether to roll out Crystal reports for business users or have them trained on BEx tools i.e BEx query designer/analyzer.
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Installed BOE XI R3.1 Client tools now I cant open crystal reports?

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