Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
Drive is empty.
If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

Similar Messages

I installed iTunes 10.5.3.3 and now my DVD player won't work.

I installed iTunes 10.5.3.3 and now my DVD player won't work and has this error:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
Any ideas why iTunes renders my DVD drive unusable? I have uninstalled and reinstalled iTunes and when reinstalling I had my device manager open and saw during the installation how my DVD player went from accessible to not being able to start.
Why is this happening?
Here is my computer information:
Dell
Latitude D630
Intel Core Duo CPU T770 @2.40 Hz
4.00 GB RAM
32-bit Operating System
Thank you,
Kelly

There's a few different possibilities with a code 10, Kelly. To narrow in on the likeliest culprits it would help to have a closer look at your system.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

I installed Tiger and now my printer/scanner won't work

Hi. I installed Tiger and now my multi function printer/scanner/fax is not recognized by my computer. I have the Brother MFC 420 CN. I downloaded some drivers and such which I thought would resolve the issue, but still it does not work. What can I do? Thank you.

According to this page:
http://www.brother.com/E-ftp/macosxstate.htm
The MFC-420 CN is not listed. Sounds like you have a printer whose driver never was updated. Contact Brother technical support and ask them to fix that issue.

I upgraded my os of itunes and now my ipod touch won't work

I upgraded the itunes to the newest os 5.0 and now my ipod touch won't register or even turn on, I get the initial screen that shows you to plug it in to the computer and then nothing happens

i have the same problem. I tried to upgrade this morning to iOS 5.0.1 and now my ipod touch is completely frozen. All I get is a black screen with the Apple logo and an empty download bar. I'm not even able to turn off the ipod and iTunes doesn't detect it anymore. Any suggestion except returning the ipod to Apple Store?

I recently installed Lion and now my software update won't work

Everytime I try to click on software udpate it says "Checking for new software" with a progress bar and then
"The Software Update Server is not responding. Check to make sure your network connection is operating normally. If there are no issues with your connection, contact your network administrator for assistance."
My internet connection is fine and I suspect this is related to the Lion download. Please help!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Upgraded itunes now my dvd drive has stopped working

I recently updated itunes and now my dvd driver has stopped working. My computer won't even recognize my dvd drive. I have uninstalled and reinstalled and uninstalled itunes several times. I've tried system restore. I've even looked for an older version of itunes and no luck. I took it into Fry's electronics and they fixed it but when I hooked up my ipod it stopped working again. I don't know what to do. This is really frustrating and I am just tired of itunes messing with stuff and constatly crating new versions. I've read other threads and have tried some of the suggestions with the registration which didn't work.
Can you please help me.

You might get more help if you post your question in the correct forum.
This is the 'iTunes for Mac' forum and I can see from your post that you actually have a PC.
PC users will not really be reading this forum, which is the help you need.
Try posting your question here :-
http://discussions.apple.com/category.jspa?categoryID=150

I have an older IMac 5. I installed snow Leopard on. Now my DVD drive is not working. Discs go in but it dosn't boot up or show in finder. Then disc won't eject unless i shut down and restart. HELP !

I have an older IMac 5. I installed snow Leopard on. Now my DVD drive is not working. Discs go in but it dosn't boot up or show in finder. Then disc won't eject unless i shut down and restart. HELP !

Snow Leopard cannot run on a PPC G5 Mac as it requires an Intel processor. Please confirm what Mac you have.

So, now my CD/DVD drive won't work

I made the BIG mistake of upgrading to LION last week.   Up until that moment, EVERYTHING was working fine on my MAC.   I downloaded the software just fine but when I went to install it I received a message saying my hard drive was full.   I'm sure that I had plenty of room left and would have thought that if it was full I would have received that message PRIOR to the download.   Nevertheless, I tried it again. This time I received a message saying that there was something wrong with my hard drive and it needed repairing.   I did the verification and tried to do the repair but it wouldn't work.
Made an appointment with the Apple Store, (at least I live near a store), and they went through all the diagnostics and said, "There is nothing wrong with your hard drive yet we are unable to install the upgrade ... meaning that my computer will not function. I had to buy a new hard drive and have them install LION on it.   Before I left the store I told the tech guy that I'd like to turn it on to make sure it would work ... guess what ... it wouldn't.   "I can't understand it", he said, "It was working just fine a few minutes ago."   I had him try it a few more times and then he advised me that they'd have to do it again and for me to come back (again).
So, now I have a new hard drive and a new operating system ... but I had to pay for it in cash, frustration, time, and lost data (my email archive mostly) ... BUT ... now my CD/DVD drive won't work.   I've had to reload software with an external drive.
What the **** ????
Anyone with some thoughts on this?
(Plus I've had to create a new MAC ID?   Why won't it accept my old account ID?)

Thank you again ... I wasn't aware of that bit of information.
I've never used Toast before but have heard of it. I just went to their website and watched a quick video. I'm a tad confused though ... is Toast able to rip movie DVD's before burning a copy?   I used to have some software that could do this but, of course, it's now gone with my new hard drive.

Installed itunes and now cant see my cd stations on my computer

so first off thanks for forceing me to install this virus on my computer that completly caused tons of problems for me.
So the problem i have is that i installed Itunes and now i cant see my cd stations i tryed to update the drivers and it doesent work. so what can i do to solve this problem except to format my whole dam computer.
The CD/DVD station that i use is a sony optriac AD7280s

Hello there, elainefromnaul.
It sounds like your iPod nano has stopped being recognized in iTunes. the following Knowledge Base article offers up some great, in-depth steps for troubleshooting that very issue:
iPod not appearing in iTunes - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

After an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc

after an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc

turingtest2 post 01/2014: MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776
iTunes for Windows: Missing MSVCR80.dll - https://sites.google.com/site/appleclubfhs/support/advice-and-articles/itunes-wi ndows-missing-msvcr80-dll - install as administrator.

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to be locked up on the 2nd song and will not continue to sync. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano;

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit.

When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

Back to Snow Leopard from Lion install method
Read and print out these instructions, your computer is going to be offline and you wil be cutoff from help until your machine is restored.
Clear the Desktop, Downloads and Trash of anything you wish to keep by placing their files in the respective Documents, Music, Pictures, Movie folders.
If you have a TimeMachine drive, update it and disconnect for the duration of this restore time. It will be your second backup system and will have to be wiped and setup again after successfully going back to Snow Leopard if it was connected to the OS X 10.7 boot drive. If it wasn't, then leave it disconnected without updating to Lion.
Backup ALL your Users folders (Documents, Pictures, Movies, Music etc) manually (drag and drop methods) to a (not TimeMachine) external powered drive (HFS+ journaled formatted in Disk Utility) and disconnect, your going to be wiping the entire disk of ALL DATA. (warning, everything will be gone and not recovered)
Here we go!
Hold c and boot off the 10.6 installer disk that comes with your computer and second screen in just STOP.
Look at the Utilities Menu for Disk Utility.
On the left is the name of your hard drive maker, click it and Erase (format HFS+ Journaled), give it the same name as before, and click Erase...
This should wipe the drive of ALL partitions (GUID, OS X and 10.7 Recovery, Windows if present)
When it's done, quit and install OS X 10.6. Then install all your programs from fresh sources and validate/update.
When you setup a first account, use the same user name as before, this way you can simply drag and drop the content of your previous Users folders from the external drive right back into the new Users folders and everything should work peachy. Links in iTunes to music, playlists and iPhoto links especially.
Update OS X to 10.6.8 using the Combo Update for best results.
http://support.apple.com/kb/DL1399
(Note: If your original machine had 10.5 and you want the free iLife that comes with the disks with the computer, then you'll have to install 10.5 first using the same c boot/erase/format methods as above, then update to 10.6 via the disk, then Combo Update 10.6.8)
Final step optional but highly receommended.
A lot of people use a Carbon Copy Clone of their boot drive to a HFS+Journaled external drive as a "hold the option key" bootable backup in case something goes wrong with their boot drive or need to restore to a previous OS X version.. (in addition to TimeMachine drive for more immediate backups.)
It's not advised to have a Bootable Clone and a TimeMachine partition on the same external drive, as two drives gives hardware protection in case one fails.

Had to purchase two OS X system upgrades, new iPhoto etc. just to connect new iPhone 5 and now half my apps won't work. No rosetta and missing lost dogs pics from iCloud...HELP!

I had to purchase two OS X system upgrades, snow leopard and mountain lion, just to connect my new iPhone 5 and somewhere between uploading iPhone 4S pics to iCloud some important pics disappeared then installed new iTunes and purchased new iPhoto all just to connect new iPhone 5 and now half my apps won't work. No Rosetta to make apps work but its not as simple as upgrading apps and missing lost dogs pics from iCloud...HELP!

File a complaint with Apple for not giving adequate warning before upgrading OS X that it would render PPC programs dead.
That someone at Apple said requiring the iPhone 5 to have 10.8 (10.6.8 is the minimum actually) and in order to remain a loyal Apple customer they need to fix this mess and revert your machine and software back to 10.6.8
You see, 10.6.8 would have ran your iPhone 5 and ran your PPC based software, so whoever told you to upgrade to 10.8 was wrong and they need to fix your machine.
It can be reverted to 10.6.8 yourself.
How to revert your Mac to Snow Leopard
Most commonly used backup methods

TS3988 I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud?

I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?

Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple!

External dvd drive won't work on USB macBook air

External dvd drive won't work on my macBook air usb port. It works on older versions of air and iMac.
Any ideas. Tried the left shift, control, option and power button sumultaniously, but did not work.

I know that no one has replied yet, but figured out the issue. I called Applecare and they couldn't figure it out, so sent me to a genuis at the Apple store. They too couldn't figure it out and told me that it was a firmware issue with the Toshiba dvd external drive. When I got home, I thought I would try one more thing. I hooked it up to a powered hub and it works perfectly. I'm not sure why no one else thought of it, but glad that I did.

Installed itunes 6 and now CD/DVD drive won't work at all

Similar Messages

Maybe you are looking for