Installed Mavericks 10.9.2 update recently and getting black screen
Screen goes black like it gets put into sleep mode (but can't be brought back out). I have to do a force power off/on. It seems like this happens when I get a a certain (undetermined) mail notification. I have many gmail and other email accounts connected to this computer.
I have turned them off. I have used other email apps besides apple mail. The only thing I haven't done is not run any email app for a long period of time.
I have taken it too apple store, they did their two tests which take 24 hours to run. No hardware problems they could find. Had a new graphics card put in a year ago. I've reinstalled Mavericks. Did disk permissions/verification. SMC reset. NVRAM reset.
Oddly enough, dont know if this is related, but I also started having Wi-Fi problems at the same time this all started. Router needs to be turned off then on to get it to work. But only every once in a while. NOt as frequent as the screen crashes.
And I started having external hard drive problems too. I eventually disconnected the external and stopped running time machine.
On an old imac too, early 2008.
Here is a recent crash report.
Anonymous UUID: 2549A952-C786-4274-7716-13F4EA369CA3
Wed Mar 26 07:58:35 2014
panic(cpu 1 caller 0xffffff7f8e698ec0): NVRM[0/1:0:0]: Read Error 0x00002500: CFG 0xffffffff 0x00100406 0xe2000000, BAR0 0xe2000000 0xffffff808e2cb000 0x092480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff8081143300 : 0xffffff800dc22fa9
0xffffff8081143380 : 0xffffff7f8e698ec0
0xffffff8081143440 : 0xffffff7f8e9ae78d
0xffffff8081143480 : 0xffffff7f8e994567
0xffffff8081143500 : 0xffffff7f8e995932
0xffffff8081143610 : 0xffffff7f8e7548cb
0xffffff8081143790 : 0xffffff7f8e7da4ec
0xffffff80811439d0 : 0xffffff7f8e7d6246
0xffffff8081143ae0 : 0xffffff7f8e99314e
0xffffff8081143b80 : 0xffffff7f8e9934d1
0xffffff8081143d20 : 0xffffff7f8e9d68ca
0xffffff8081143e20 : 0xffffff7f8e785b39
0xffffff8081143e40 : 0xffffff7f8e69f8fd
0xffffff8081143ef0 : 0xffffff800e0ae020
0xffffff8081143f30 : 0xffffff800e0acac2
0xffffff8081143f80 : 0xffffff800e0acb97
0xffffff8081143fb0 : 0xffffff800dcd6ff7
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8e649000->0xffffff7f8e8b1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8e2bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8e639000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8e5f6000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8e8bc000->0xffffff7f8eb65fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8e649000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8e2bb000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x000000000da00000
Kernel text base: 0xffffff800dc00000
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 22204615473753
last loaded kext at 18234084377453: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8fec5000, size 49152)
last unloaded kext at 18308742174710: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8fec5000, size 32768)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOATAFamily 2.5.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Unable to gather system configuration information.Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA1, 320.07 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06A
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: Microsoft® Nano Transceiver v1.0
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
I don't know what the problem actually is, but based on the kernel panic it appears to be something with the video, for example, the VRAM or the GPU.
Since this is an older model can you boot it from a Snow Leopard system to see if the same issue re-occurs? At least this would eliminate OS X as the cause.
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