Installed new Premier Elements 12 and dymamiclinkmanager has stopped working

Question

The Sw does not start at all I get several error messages:
Installed new Premier Elements 12 and dymamiclinkmanager has stopped working
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    dynamiclinkmanager.exe
  Application Version:    6.0.0.0
  Application Timestamp:    523cc6d3
  Fault Module Name:    MSVCR100.dll
  Fault Module Version:    10.0.40219.1
  Fault Module Timestamp:    4d5f0c22
  Exception Code:    40000015
  Exception Offset:    0008d6fd
  OS Version:    6.3.9600.2.0.0.256.48
  Locale ID:    1035
and after those a Message:
Adobe Premier Elements 12 has stopped working
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Adobe Premiere Elements.exe
  Application Version:    12.0.0.0
  Application Timestamp:    523cd4d5
  Fault Module Name:    dvamarshal.dll
  Fault Module Version:    11.0.0.0
  Fault Module Timestamp:    523cc62d
  Exception Code:    c0000005
  Exception Offset:    0000000000034961
  OS Version:    6.3.9600.2.0.0.256.48
  Locale ID:    1035
So did I purchase piece of crap, or what should I do to get the SW working?
Br
-H

Answer 1

First, note that this is a user-to-user forum. If you want to contact Adobe, you'll need to call or write them on their main site.
That said, as the note says at the top of the forum, you're going to have to provide us a lot more information if you want us to help you. "Stopped working" doesn't tell us much. Does this mean that it was working in the past but then stopped? What stopped? What did it do that it's not doing now? What were you doing when it stopped? Was it when you were adding video to your project, for instance?
What operating system are you using? If Windows, have you manually gone to Windows Update and made sure you've got the non-critical updates, which don't download automatically to your system? Have you ensured you have the latest version of Quicktime, per the program's requirements?
How fast is your processor, how much RAM do you have and how much free, clean, defragmented space is on your hard drive?
What model of camcorder is your video coming from and what format and resolution is it? Did you use Premiere Elements to get the video from your camcorder to your Premiere Elements project?