Installed PE12 in June, but haven't used it since. Tried to open using shortcut and program, but nothing happens, help?
Installed PE12 in June, but haven't used it since. Tried to open using shortcut and program, but nothing happens, help?
Should I uninstall and reinstall, and if so does that cause additional problems?
I'm having the same problem. I used it one day and everything was fine...next day, nothing will open. Tried uninstalling and re-installing numerous times but no change. Tried to contact support and they don't support this product (I just purchased it in August). Am VERY disheartened with their customer support.
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I updated Firefox to 33.1 like a dutiful Firefox user. Since then, I haven't been able to successfully use Firefox. It tries to open a page and crashes immediately. I can't access any Mozilla support through Firefox. I have uninstalled Firefox and redownloaded Firefox multiple times in an effort to solve the problem. I always send the Crash report but it seems to do nothing to solve the issue.
We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.
#'''(OS X 10.6 or previous)''' Click the '''Finder''' icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.<br>'''(OS X 10.7 or above)''' Click the '''Finder''' icon in the dock. On the menu bar, click the '''Go''' menu, hold down the '''option''' or '''alt''' key and select '''Library'''. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
#Open the 5 most recent files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
Pages app unexpectedly quit whilst I was in the middle of a document. I can now not open it AT ALL. I find it's not just that particular document that won't open, but any of my Pages docs will not open using the current version of Pages. The reports of the app unexpectedly closing each time, automatically went to Apple, but I am not sure what happens with them then. Does anyone know how to help me with this? We live in a very isolated region so rely on internet help. Thanks
I also managed to read a few other discussions about Pages and files not being able to open. I actually went to the last back-up and restored the computer from that and everything seemed to work ok again, which is great!...advice from another discussion I think you may have been involved in PeterB. Thanks for the advice...also this advice, as I will make a note of trying to open using the Shift key if it happens again and see what happens...might be an easier first option than restoring from a back-up. Thans heaps for the help!
I was interested to read some of the other discussions where it was stated that Pages '09 seems to be a better option to use. I have both installed, so I will lkeep this in mind. Thanks heaps! -
Hi guys, I want to sync my Pages program to iCloud but haven't got an option to do so in the pages program. Instead there is only iWork. I think I have the updated version its, 4.1 (923) do i have to update my version or should it work?
I think you mean "there is only iWork.com". iWork is the name of the 3 software programs. iWork.com is a web site.
You can use iWork.com till 1 August. (Apple is shutting down iWork.com from 1 August.) After that date you'll have to use iCloud, though it's available now to use. See Re: How to upload a document to iCloud from Mac?
NB This process is a bit clumsy. Apple have said they'll be improving iCloud in OS X Mountain Lion. But this new version of OS X won't be available till end of summer (or winter if you're in the other hemisphere).
Note also that iCloud only syncs documents between your devices. It doesn't share documents with others. If you need to do this you should consider another service like DropBox, Google Drive or Microsoft Skydrive. -
I have an apple ID which I use to sign into icloud for my iPad and iPhone.But when I use the same ID for setting up iCloud on my Macbook it says INCORRECT ID or password, try again. I tried changing my passwords several times but it does not work for the macbook.
You will have to provide the correct password to delete the existing account, if you have tried but are not getting the password reset email, contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?
how new is the Notebook ?
Also double check your firewalls and virus protection that they are not blocking any ports also make sure you are plugging in the fastest USB -
Hi
I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
Cheers
RachelHi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora -
I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!
Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
Question
Do you have a fix for the problem with Avast. Your upgrade process notifies me that it is not compatible with Avast so I always delete it. Soon I will just start using IE since Avast has worked fantastic for me. But I would rather not. Please help.Avast needs to update their Web Rep add-on for Firefox 5.0.
You can look at the new pre-release version of Avast for Firefox 5.
* http://forum.avast.com/index.php?topic=80362.0 -
i am using firefox 3.6.17 i upgraded it to 4.1.but it does not work properly sometimes it opens every website and most of the time it does not work . so what is the problem please help . thank you
Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]] -
MY ipad3 running iOS 8.1 does not upgrade to 8.3. I have downloaded 8.3 but when I press install now and choose agree, nothing happens for hours. Any help?.
You are in the wrong discussion forum, but ok:
-- You say it is running 8.1 now, but your profile says 6.1.3, plse update your profile.
-- Did you download in Mac iTunes? or directly in the iPhone?
if in Mac iTunes: check the following Finder location: Startupdisk->Homefolder (yourname)->Library->iTunes->iPadSoftwareUpdates : the downloaded file should be there and be complete the extension should be .ipsw, if it is not there or not complete you should download again.
if in the iPhone: notice that the install phase and verifying phase and restarting phase need (good) internet connection. -
Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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Ii'm updating my iphone 3gs but cannot activate it because the message" there is no sim card installed in the iphone you are attempting to activate", appeared. I've already disconnected my iphone and reinserted the sim,still nothing happened.help!
this problem startedwhen i tried to restore my i phone to original version ,when i had resoterd it said connect to itunes when i connected to i tunes it said no sim card installed so it cant be activated ,and now am stuck.i cnahged my simcard 3 times!!!
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i want to use photo stream on my computer from iPhone and iPad, but I cannot click on the photo stream capability in Preferences. . I have LION IOSX
What version of the OS and of iPhoto and of IOS
LN -
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I'm trying to open the latest i-tunes but it keeps saying I need quick time 7.5 or higher (which I do) and I have no updates available for quicktime
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.
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