Installed Photoshop Elements 13. Tried to launch - "Elements 13 Organizer has stopped working."

I downloaded and installed Photoshop Elements 13 & Premiere Elements. I then launched Photoshop Elements Organizer and imported approx. 28,000 photos (including some videos). A window opened indicating that many of the photos had tags, and asking if I wanted to add the tags. I said yes, and the process began. When it reached 60% a window opened indicating that "Elements 13 Organizer has stopped working", with the only option being to "Close program."
I've tried to open organizer several times, but it goes immediately to "Elements 13 Organizer has stopped working". I was able to open Editor, and tried opening Organizer from Editor, but encountered the same problem. Same when I opened from Premiere Elements.
I’ve uninstalled/reinstalled Elements 13 three times, twice using the Akamai downloader, and once using the Alternate method. It said installation completed, but when I opened the program, it went straight to the error "Elements 13 Organizer has stopped working". These times I didn't get to import my photos or their associated tags.

I already checked that and I have the latest drivers for my printer. Thanks for the suggestion though. Dennis

Similar Messages

Photoshop elements 12 editor has stopped working.

This is the error message I get. Photoshop elements 12 editor has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
The programme opens and then crashes. I took it all off my computer and then reloaded it again but have the same message. If anyone can help I would be grateful.@

Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 12\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.

Program won't stay open. Message; "Photoshop Elements 12 editor has stopped working."

This started happening suddenly a day ago.
Once I bring a photo into the program a window appears reading, "Photoshop Elements 12 editor has stopped working. A problem caused the program to stop working. Windows will close the program & notify you if a solution is available."
The program has been working fine up until a day ago.
Please advise a fix.

Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 12\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.

My Photoshop 9 Stopped working I get the message "Elements 9 Organizer has stopped working"

My photoshop 9 program stopped working after using Adobe Premiere 9 to generate a slide show using Adobe Photoshop 9 organizer to place photos. The program crashed as I was attempting to burn a DVD. After this happened, I no longer could access the organizer in Photoshop 9. I get the message "Elements 9 organizer has stopped working" " A problem caused the program to stop working correctly, windows will close the program and notify you of a solution is found"
I tried unistalling Photoshop 9 and the problem remains.

Thanks for your suggestion. I checked the Epson web site and also their technical help, they gave me their latest driver (which didn't work) but also said there were some issues with Apple's Mavericks (OS X 10.9.4) and said I should get back to Apple. Not sure were this leaves me with Adobe Elements though - perhaps I should reinstall? Thanks again for your suggestion.

Photoshop elements 13 editor has stopped working EVERYTIME i try to use smart detail brus.windows 7 home edition with plent of memeory and speed. any ideas WHY

photoshop elements 13 editor has stopped working EVERYTIME i try to use smart detail brus.windows 7 home edition with plent of memeory and speed. any ideas WHY

The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

Purchased elements 12 in November 2013. Worked for a little while but since January have been unable to use it. Comes up with "Photoshop Elements 12 Editor has stopped working"

purchased photoshop elements 12 online in November 2013. worked for a little while but since January have been unable to use it. Comes up with "Photoshop Elements 12 Editor has stopped working"

Hi there CrossbowsandWings,
You may find the troubleshooting steps in the article below helpful.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
-Griff W.

I have Photoshop Elements 7.0 and when I go to sort the photos in order (from oldest date) I keep getting the message "Photoshop Elements 7.0 has stopped working" and then the program closes. Sometimes, eventually it has sorted as I request but today thi

I have Photoshop Elements 7.0 and when I go to sort the photos in order (from oldest date) I keep getting the message "Photoshop Elements 7.0 has stopped working" and then the program closes. Sometimes, eventually it has sorted as I request but today this has been rejected over 15 times. What is wrong?

Try the licensing service update:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
EDIT I see that maybe you did (is that the patch you mean? ); if so, try the other suggestions there.

Elements 10 Organizer Has Stopped Working.

I recently purchase Adobe Elements & Premier 10 programs and both have been working well for about 2 weeks. Now, when I opene Organizer, the program loads and appears but immediately it stops working with the message: "Elements 10 organizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I uninstalled the program and reinstalled it but no change. The Editor in Elements 10 starts and works fine. I am running Windows Vista. Nearly each day I get a Windows update notice and install it. I also frequently defrag my hard drive. I am having no other issues with my computer.
I have tried a few of the suggestions from others on this forum but nothing helps. I have also tried the Restore feature on Windows but it never Restores for me.
Any other suggestions would be appreciated.
Thanks,
Larry

See if you can get to the preferences from Editor by clicking:
Edit à Preferences à Organize & Share
Then select Media Analysis and turn everything off by un-checking all the boxes.
Also try making a direct shortcut for the Organizer and see if you can launch the program directly from the desktop bypassing the welcome screen.
On Windows, Right click anywhere on the desktop and select New à Shortcut
Then click the browse button and navigate to:
"C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
N.B. on 64 bit systems navigate to Program Files (x86)

Elements 12 organizer has stopped working on importing of files

I am running a brand new PC w8.1 fresh install, second install of elements and photoshop 12. when I am attempting to import my files in the organizer I am getting a consistant crash "Elements 12 organizer has stopped working". Need assistance to make this go away.
Background:
The crash happens while importing videos or photos (have not even gotten to the part to work with files yet)
I have tried to take smaller imports (less then a couple hundred files) but that doesn't seem to matter.
It is not crashing on a consistent file. Sometimes when I try again, it completes the import.
Brand new Dell PC 7i, 24 gig ram, amd advance graphics card (PC not the issue)
Windows 8.1 pretty much out of the box.
Tried to "rename" the psa file to psaold, (still crashing).
Re installed software, no change
Downloaded the latest updates for everything.
Webroot security
Thanks for any help you can give me, I hate to have to return the product but considering how unstable it is when everything is fresh, I cant imagine living with this.
Ted

for those of you out there, and potential buyers, here is my chat session with customer support.
You are now chatting with Tanvi.
Tanvi: Hello. Welcome to Adobe Technical Support.
Tanvi: Hi Theodore
theodore brown: hello, need help as you see frustrated beyond words, why a software program would not work on a brand new high powered PC with fresh everything..
Tanvi: I understand that you are facing issues while using Photoshop Elements. Is that correct?
theodore brown: correct version 12 with update to 12.1
theodore brown: out of the box, so to speak.
Tanvi: Let me see how best I can help you with this
theodore brown: OK, shoot
Tanvi: Theodore, support for Photoshop elements is not available through chat and phone. You can refer the links below for further help with this :
Tanvi: Adobe Help and Support : http://www.adobe.com/support/
Tanvi: Adobe User Forums : http://forums.adobe.com/index.jspa?promoid=DJGWK
theodore brown: are you kidding me? is this a robot or a real person. I posted and issue two days ago and nothing. I have been through the forum, and there is a TON of people with the same problem, and a whole bunch of guessing on what to do, I dont have time to play games here, I need someone to explain a solution, this should be easy, its on a brand new system and a brand new install
Tanvi: I understand however, according to Adobe's policy support for Photoshop Elements is available only till 90 days since the release date.
Tanvi: You can post your query on forums. Our experts and users will respond with possible resolutions
theodore brown: what does that mean???
theodore brown: they only support thier product for 90 days, not when a customer buys?
Tanvi: Support for Photoshop Elements is available only till 90 days since the release date.
Tanvi: Since Photoshop Elements 12 was released in September, 2013 , support is available only through help files and user forums.
Tanvi: This is applicable for Photoshop Elements and Premiere Elements only.
Tanvi: Support is available for the Creative cloud applications
Tanvi: Is there anything else I can help you with?
theodore brown: and this is not there are a TON of people in the community with the "stop working problem" and no real answers, just guessing.
theodore brown: yea, help solve the problem or how do I get my money back.
Tanvi: I apologize, as I mentioned earlier, support for Photoshop elements is not available through chat and phone anymore.
Tanvi: You can return the software within 30 days since the purchase date.
Tanvi: May I know when was the software purchased and from where?
theodore brown: amazon
Tanvi: May I know when was the software purchased ?
theodore brown: I am looking up on amazon
theodore brown: I have been trying to make this software work, in my personal time when I can for TWO WEEKS.
Tanvi: Okay
theodore brown: Multiple install, I am dumb enough to uninstall again, after spending 8 hours trying to load my catalog for the 3rd time, with about 20 crashes.
Tanvi: Were you able to check the purchase date?
theodore brown: working on it.
theodore brown: july 27th
theodore brown: received a few days after that.
Tanvi: Okay
theodore brown: Okay?
theodore brown: whats that mean.
Tanvi: Theodore, the time frame to return the software is 30 days however, let me transfer the chat to our customer service department. They will check whether an exception can be made for you since it is just 2 days past the time frame.
Tanvi: Shall I transfers the chat?
theodore brown: It shipped on July 30th.
theodore brown: does that count?
Tanvi: We check the purchase date. Shall I transfer the chat to our customer service department?
theodore brown: sure
Tanvi: Please stay online while I transfer the chat
theodore brown: OK, no hurry, Plenty of time to update my post on the support I received. and write a review on amazon.
Please wait while I transfer the chat to the appropriate group.
You are now chatting with Pushpa. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Pushpa: Hello! Welcome to Adobe Customer Service.
Pushpa: Hi Theodore.
theodore brown: Hello, I am here. I am frustrated with your product beyond words. how the product does not work on a brand new pc and and a brand new install with all new and updates is beyond me. I have wasted many many hours trying to get the product to work. and I can get NO SUPPORT this is crazy.
Pushpa: I understand that you are unable to use Photoshop Elements. Is that correct?
Pushpa: I will be glad to help you with this issue.
Pushpa: Please allow me 2 to 3 minutes while I pull up your account details and see what best I can do.
theodore brown: correct.
theodore brown: https://forums.adobe.com/message/6676345
Pushpa: Thank you for staying online.
Pushpa: May I know the exact error message you are getting?
theodore brown: Organizer has stopped work......
theodore brown: working.....
Pushpa: I checked and see that you are placed an order for Adobe Photoshop Elements 10 & Adobe Premiere Elements 10 with the order number AD005596081 on Aug. 04, 2012.
Pushpa: Theodore, you mean it is working?
theodore brown: yea, I did, and then bought 12, because 10 didn't work so well on my old PC, so bought a new pc and 12 via amazon.
Pushpa: Great!
Pushpa: Is there anything else I can help you with?
theodore brown: not great! its been beyond frustrating.
theodore brown: yea, I want the product to WORK. or I want my money and time back.
theodore brown: you didnt got to the post I sent. I got a brand new PC and and a brand new install everything is up to date and crash after crash. its just not right not to support the product.
theodore brown: writing my amazon review as we write.
Pushpa: Theodore, I checked and see that you are purchased the software from Adobe. May I know about which software you are talking about?
Pushpa: Sorry for the typo.
theodore brown: I bought via Amazon photoshop elements 12. I have been trying since I received the product to get it to work on a brand new PC with brand new everything, no conflicts, and it crashes all the time.
theodore brown: May I ask, what would you do?
Pushpa: Please will you confirm how many days back you purchased the software?
theodore brown: It was delivered on July 30th.
Pushpa: You can return the software within 30 days since the purchase date.
theodore brown: the order date is july 27th.
theodore brown: that is why I believe I was forwarded to you.
Pushpa: We can initiate the refund within 30 days of purchase.
theodore brown: It is now August 28th (I added this for my review I will post)
theodore brown: I think it will be important for future customers to see all this.
theodore brown: sorry, potential customers.
Pushpa: If is Adobe purchase we can assist you with the process as you purchased the software from reseller you have to contact the point of purchase.
theodore brown: So that's it, thank you for your donation? sorry no help for me?
theodore brown: like I asked. What would you do?
Pushpa: Am sorry to inform you that please try and understand, Adobe purchase we can assist you with the process as you purchased the software from reseller you have to contact the point of purchase.
Pushpa: Is there anything else I can help you with?
theodore brown: Nope, guess not, I will make sure I post this. have a good day

Elements 10 Organizer has stopped working (again)

Upgraded fromearlier version and successfully imported catalog. Have been doing weeks worth of organizing, when this morning an album was open and I got some kind of corruption error message. I repaired the catalog, despite being informed there was no corruption and,.when it completed, I began getting "Elements 10 Organizer has stopped working" errors from Windows 7. From this point forward, the error occurs seconds after opening the organizer. I have tried deleting the psa.prf and status.dat, with no luck.
I have also tried launing the organizer directly, also with no luck. After reading several related posts, I am getting the sense that this product is now being sold without support, ala some 1980's software.
Does anybody have a clue as to why this is happening?
Thanks in advance.

Several, and here are a few representative samples:
From the Applications log:
Faulting application name: PhotoshopElementsOrganizer.exe, version: 10.0.0.0, time stamp: 0x4e5e9821
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000005
Fault offset: 0x00038da9
Faulting process id: 0xb04
Faulting application start time: 0x01ccb2ff2374f323
Faulting application path: C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 4d1822fb-1ef3-11e1-95e8-782bcb9381eb
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Faulting application name: PhotoshopElementsOrganizer.exe, version: 10.0.0.0, time stamp: 0x4e5e9821
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x69614d5c
Faulting process id: 0x544
Faulting application start time: 0x01ccb302d18f222e
Faulting application path: C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: unknown
Report Id: 1411c0e8-1ef6-11e1-95e8-782bcb9381eb
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Faulting application name: PhotoshopElementsOrganizer.exe, version: 10.0.0.0, time stamp: 0x4e5e9821
Faulting module name: quartz.dll, version: 6.6.7601.17514, time stamp: 0x4ce7b99c
Exception code: 0xc000001d
Fault offset: 0x00064d5c
Faulting process id: 0x314
Faulting application start time: 0x01ccb303f87665d7
Faulting application path: C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: C:\Windows\SysWOW64\quartz.dll
Report Id: 3bbc576d-1ef7-11e1-95e8-782bcb9381eb
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Elements 10 Organizer because of this error.
Program: Elements 10 Organizer
File:
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: 00000000
Disk type: 0
From the System log:
Faulting application name: PhotoshopElementsOrganizer.exe, version: 10.0.0.0, time stamp: 0x4e5e9821
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x69614d5c
Faulting process id: 0xcbc
Faulting application start time: 0x01ccb2e2ef95e251
Faulting application path: C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: unknown
Report Id: 329f3f34-1ed6-11e1-bc0d-782bcb9381eb
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Faulting application name: PhotoshopElementsOrganizer.exe, version: 10.0.0.0, time stamp: 0x4e5e9821
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000005
Fault offset: 0x00038da9
Faulting process id: 0x734
Faulting application start time: 0x01ccb2e2274cc5cb
Faulting application path: C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 6ffe240a-1ed5-11e1-bc0d-782bcb9381eb

Elements 12 organizer has stopped working

elements 12 organizer starts runs for a few minutes and then crashes with this error message " elements 12 organizer has stopped working a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have updated the program to 12.1
I have a Dell computer running Win 7with all updates.
If someone from Adobe monitors this forum would you please give me some help on this.
I believe this is the only place I can get technical support from Adobe for elements 12, if I am not correct could you please direct me to a chat line or a phone number.
If an Adobe employee reads this please confirm that this is my only option for technical support.
if an Adobe employee needs more information about the computer please let me know, but only Adobe employees.
I'm having a hard time believing that there is no fix for this problem

Please try carrying out the instructions mentioned here:
Elements Organizer crashes at launch
Thanks,
Anwesha

Elements 9 Organizer has stopped working.

Whenever I run Photoshop Elements 9, after a few seconds a window pops up that says "Elements 9 Organizer has stopped working. Windows is checking for a solution to the problem." And then another window pops up that says, "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then, I am forced to close the program. How can this be fixed? Thanks.

delete your preference files from C:\Documents and Settings\"user name"\Application Data\Adobe\Elements Organizer\9.0\Organizer. Delete psa.prf and status.dat.
Your preference settings will be set back to default. Also, try turning off Auto Analyzer from Edit->Preferences->Media Analysis.
Hope it works !

Elements 12 organizer has stopped working and premiere elements 12 get msvcr80.dll missing errors

elements 12 organizer has stopped working and premiere elements 12 gets msvcr80.dll missing errors

First deactivate the product(s) and then uninstall it from the machine using the procedure specifically for your OS. If in Windows and I suspect it is then uninstall from the Control Panel.
To deactivate the product you need to go Editor and then:
Help >> Deactivate
Please also make sure that you have your original CDs and /or DVDs handy including the necessary serial number as you will need them to install the product(s) again.
After uninstalling the products, you need to restart the machine before you start to install again.
You have created the backups of your sentimental photos, right? You need to just in case the machine causes more problems down the line.
G/L

Why do I continue to get this message-elements 9 organizer has stopped working?

Why do I continue to get this message - elements 9 organizer has stopped working?

The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start. Close Elements.
Navigate to:John > AppData >Roaming >Adobe >Photoshop Elements >9.0 >Organizer
Delete the PSA file (with key symbol) and delete Status.dat
Re-start the program
N.B. replace John with your own user name or click the start button and select your user name above documents.

'Elements 11 Organizer has stopped working' Error Message

I recently upgraded from Photoshop Elements 10 to 11. Everything works great while I am using it but if I do not do anthing in Elements for 4-5 minutes I get the 'Elements 11 Organizer has stopped working' error message, the only option I have is to push the 'Close Program' button. I have been putting up with this but now I cannot do a backup due to this problem.

darryl351 wrote:
I recently upgraded from Photoshop Elements 10 to 11. Everything works great while I am using it but if I do not do anthing in Elements for 4-5 minutes I get the 'Elements 11 Organizer has stopped working' error message, the only option I have is to push the 'Close Program' button. I have been putting up with this but now I cannot do a backup due to this problem.
Hi, I've just noticed that you too were having problems with elements 11, do you have RoboForm running also on your pc? if yes, try switching it off and see how you go! if it now works close elements, go to RoboForm\options\application integration\ then add Photoshop elements application to the list. Elements and RoboForm clash for some reason. Hope this helps

Installed Photoshop Elements 13. Tried to launch - "Elements 13 Organizer has stopped working."

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