Installed Yosemite and now After Effects crashed each time I try to use the effect KeyLite 1.2. I have CS5.5
As soon as I try to add the effect to my video, I get: Adobe After Effects 10.5 quit unexpectdly.
I tried reinstalling CS5.5 and still get the error.
> Todd, yes but I have cs5.5 not cs6
Then you need to use an operating system on which that older version is supported.
When Apple makes major changes in each operating system that break previous applications and plug-ins, the creators of those applications and plug-ins can't go back and patch every previous version to accommodate these operating system changes.
We have committed to supporting After Effects CS6 and later on new operating systems.
Similar Messages
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I highlight the photos I want to share, go to Photo Mail, select the addressees and press "Next". I then get the error message: "Elements Organizer has stopped working" and I have to close the program down.
This is obviously a bug in the program and needs fixing. Has anyone else encountered it and found a solution. (I might add that the same crash happens if I try to use the "Email attachments" function.)Hi,
Are you running on a Windows system?
If so, use the windows explorer to navigate to one of the following files according to your system.
64bit system: "C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
32bit system: "C:\Program Files\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
Right click on that file and select Run as Administrator then try your email again.
You should only have to do this once.
Good luck
Brian -
Every time I try to access the color wheel in Motion, it crashes (like changing the bakcground color in edit>project profile, or changing the color of a text element in text>style>face>color).
This happened when I upgraded to snow leopard. I have kept my Mac Pro running on Leopard because I was afraid the upgrade will affect my final cut studio. Now that Lion is out, I supposed most of the bugs with Snow Leopard should have been iron out. Guess I was wrong. Here is the crash log. Cna somebosy tell me what is wrong and how I can fix it?
Process: Motion [274]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: 4.0.3 (729)
Build Info: Motion-7290000~62
Code Type: X86 (Native)
Parent Process: launchd [99]
Date/Time: 2011-08-24 10:00:53.575 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 10153 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 2130 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 300E66FB-E51D-479F-B8A3-A48FAAEED9BE
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000058
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x96f31610 -[NSWindow setLevel:] + 106
1 com.apple.AppKit 0x9724c6fe -[NSApplication(NSColorPanel) orderFrontColorPanel:] + 474
2 com.apple.prokit 0x00220256 -[NSProColorWell activate:] + 67
3 ...pple.proinspector.framework 0x0016a6bb -[OZColorWell activate:] + 121
4 com.apple.prokit 0x00222eee -[NSProColorWell mouseDown:] + 1970
5 com.apple.AppKit 0x97068a58 -[NSWindow sendEvent:] + 5549
6 com.apple.prokit 0x001e391e -[NSProPanel sendEvent:] + 264
7 com.apple.AppKit 0x96f8160b -[NSApplication sendEvent:] + 6431
8 com.apple.prokit 0x001c0040 -[NSProApplication sendEvent:] + 1901
9 com.apple.motion 0x0000839b 0x1000 + 29595
10 com.apple.AppKit 0x971cc21f -[NSApplication _realDoModalLoop:peek:] + 806
11 com.apple.AppKit 0x971cb945 -[NSApplication runModalForWindow:] + 273
12 com.apple.ozone.framework 0x00ae2a33 -[OZProjectSettingsCtrl adjustSettings:newProject:] + 163
13 com.apple.ozone.framework 0x008344e2 -[OZObjCDocument editProjectSettings:] + 98
14 com.apple.AppKit 0x96f91a26 -[NSApplication sendAction:to:from:] + 112
15 com.apple.prokit 0x001bd414 -[NSProApplication sendAction:to:from:] + 127
16 com.apple.AppKit 0x96f918d9 -[NSMenuItem _corePerformAction] + 435
17 com.apple.AppKit 0x96f915ca -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
18 com.apple.AppKit 0x96f914b6 -[NSMenu performActionForItemAtIndex:] + 65
19 com.apple.AppKit 0x96f91469 -[NSMenu _internalPerformActionForItemAtIndex:] + 50
20 com.apple.AppKit 0x96f913cf -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
21 com.apple.AppKit 0x96f91313 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
22 com.apple.AppKit 0x96f85a55 NSSLMMenuEventHandler + 404
23 com.apple.HIToolbox 0x938ccc2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
24 com.apple.HIToolbox 0x938cbef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
25 com.apple.HIToolbox 0x938ee7f3 SendEventToEventTarget + 52
26 com.apple.HIToolbox 0x9391ae87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
27 com.apple.HIToolbox 0x9393fb90 SendMenuCommandWithContextAndModifiers + 66
28 com.apple.HIToolbox 0x9393fb47 SendMenuItemSelectedEvent + 121
29 com.apple.HIToolbox 0x9393fa5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
30 com.apple.HIToolbox 0x9390f160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
31 com.apple.HIToolbox 0x9390e8bb _HandleMenuSelection2 + 465
32 com.apple.HIToolbox 0x9390e6d9 _HandleMenuSelection + 53
33 com.apple.AppKit 0x96f7ef96 _NSHandleCarbonMenuEvent + 285
34 com.apple.AppKit 0x96f53b46 _DPSNextEvent + 2304
35 com.apple.AppKit 0x96f52dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
36 com.apple.AppKit 0x96f151f3 -[NSApplication run] + 821
37 com.apple.prokit 0x001c03f6 NSProApplicationMain + 326
38 com.apple.motion 0x000055de 0x1000 + 17886
39 com.apple.motion 0x00002746 0x1000 + 5958
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9803f382 kevent + 10
1 libSystem.B.dylib 0x9803fa9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9803ef59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9803ecfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9803e781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9803e5c6 start_wqthread + 30
Thread 2: com.apple.CFSocket.private
0 libSystem.B.dylib 0x98037ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9125cc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x98046259 _pthread_start + 345
3 libSystem.B.dylib 0x980460de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x98018afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98019267 mach_msg + 68
2 com.apple.CoreFoundation 0x9121d30f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9121c3f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91222334 CFRunLoopRun + 84
5 com.apple.DVCPROHDMuxer 0x26a5198f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x98046aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9804675e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x980483f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x00a2bddb OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x00a2bede OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x019cc0a8 PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x98046aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9804675e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x980483f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x00a2bddb OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x00a2bede OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x019cc0a8 PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x98046aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9804675e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x980483f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x00a2bddb OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x00a2bede OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x019cc0a8 PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x98046aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9804675e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x980483f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x00a2bddb OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x00a2bede OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x019cc0a8 PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x98046aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9804675e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x980483f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x00a2bddb OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x00a2bede OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x019cc0a8 PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 9: QTKit: QTSurfaceRendererScheduledDisplayThread
0 libSystem.B.dylib 0x98018afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98019267 mach_msg + 68
2 com.apple.CoreFoundation 0x9121d30f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9121c3f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91222334 CFRunLoopRun + 84
5 com.apple.QTKit 0x95a9d226 QTSurfaceRendererScheduledDisplayThread + 164
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 10: QTKit: QTVisualContextImageProviderWorkLoop
0 libSystem.B.dylib 0x98018afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98019267 mach_msg + 68
2 com.apple.CoreFoundation 0x9121d30f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9121c3f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91222334 CFRunLoopRun + 84
5 com.apple.QTKit 0x95a99465 QTVisualContextImageProviderWorkLoop + 128
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 11: QTKit: QTSurfaceRendererScheduledDisplayThread
0 libSystem.B.dylib 0x98018afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98019267 mach_msg + 68
2 com.apple.CoreFoundation 0x9121d30f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9121c3f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91222334 CFRunLoopRun + 84
5 com.apple.QTKit 0x95a9d226 QTSurfaceRendererScheduledDisplayThread + 164
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 12: QTKit: QTVisualContextImageProviderWorkLoop
0 libSystem.B.dylib 0x98018afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98019267 mach_msg + 68
2 com.apple.CoreFoundation 0x9121d30f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9121c3f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91222334 CFRunLoopRun + 84
5 com.apple.QTKit 0x95a99465 QTVisualContextImageProviderWorkLoop + 128
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x98018b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x980466e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x980755a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x94b84b90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x94b848ce TSWaitOnSemaphoreCommon + 511
5 ...ickTimeComponents.component 0x941a3e35 ReadSchedulerThreadEntryPoint + 4698
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x98018afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98019267 mach_msg + 68
2 com.apple.CoreFoundation 0x9121d30f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9121c3f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9121c221 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x94ebd2c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x94e84564 -[NSThread main] + 45
7 com.apple.Foundation 0x94e84514 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x98046259 _pthread_start + 345
9 libSystem.B.dylib 0x980460de thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x98018b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x980466f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9808f05f pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x2d70a40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x98046259 _pthread_start + 345
Thread 16:
0 libSystem.B.dylib 0x98018b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x980466f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9808f05f pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x2d70a40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x98046259 _pthread_start + 345
Thread 17:
0 libSystem.B.dylib 0x98018b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x980466f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9808f05f pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x2d70a40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x98046259 _pthread_start + 345
Thread 18:
0 libSystem.B.dylib 0x98018b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x980466f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9808f05f pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x2d70a40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x98046259 _pthread_start + 345
Thread 19:
0 libSystem.B.dylib 0x9803e412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9803e9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9803e5c6 start_wqthread + 30
Thread 20:
0 libSystem.B.dylib 0x9803e412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9803e9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9803e5c6 start_wqthread + 30
Thread 21:
0 libSystem.B.dylib 0x98046aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x980729c5 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x98072903 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x970bce2d -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x94e84564 -[NSThread main] + 45
5 com.apple.Foundation 0x94e84514 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x98046259 _pthread_start + 345
7 libSystem.B.dylib 0x980460de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x96f315b4 ecx: 0x00000001 edx: 0x00000000
edi: 0x023cba00 esi: 0x9772ec0c ebp: 0xbfffe058 esp: 0xbfffe020
ss: 0x0000001f efl: 0x00010246 eip: 0x96f31610 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000058
Binary Images:
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0x143000 - 0x179ffa com.apple.proinspector.framework 4.0.2 (761) <F27F2F3B-ADAD-523A-63F3-1566C8151CC5> /Library/Application Support/ProApps/SharedA/Frameworks/ProInspector.framework/Versions/A/ProInspect or
0x19c000 - 0x3d4fff com.apple.prokit 7.0.1 (1331.1) <327AFA15-E955-02EF-3E57-E2558B645698> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
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0x4ff000 - 0x50bff7 com.apple.PluginManager 1.7.5 (50) <01B92CC3-B00B-D3AD-4F7F-6F7ACC6DA59E> /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
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0x722000 - 0x1003fe2 com.apple.ozone.framework 4.0.3 (729) <DE284932-95B3-FBCA-27EA-3534283284CE> /Library/Application Support/ProApps/SharedA/Frameworks/Motion/Ozone.framework/Versions/A/Ozone
0x14a5000 - 0x150fff2 com.apple.ProGraphics 4.0.3 (729) <B5D87DAB-5DEE-A323-7615-D865F68C7994> /Library/Application Support/ProApps/SharedA/Frameworks/Motion/ProGraphics.framework/Versions/A/ProG raphics
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0x1837000 - 0x1905ff3 com.apple.prochannel.framework 4.0.2 (763) <721D6E76-2081-097D-4C2E-22C6162B8DDB> /Library/Application Support/ProApps/SharedA/Frameworks/ProChannel.framework/Versions/A/ProChannel
0x19a4000 - 0x1a41ff8 com.apple.procore.framework 4.0.2 (757) <D3146F1E-F86D-F2A2-509B-E3F9640CBE40> /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
0x1a81000 - 0x1a9ffef com.apple.XSKey 1.0.0 (52) <71B94F53-15DB-9012-91F2-211F7C2CD790> /Library/Frameworks/XSKey.framework/Versions/A/XSKey
0x1aae000 - 0x1ab7ff7 com.apple.finalcutstudio.prometadatasupport 0.6 (1.0) <C4AF1557-3CC8-3BB7-C017-55D66B0873C1> /Library/Frameworks/ProMetadataSupport.framework/Versions/A/ProMetadataSupport
0x1abf000 - 0x1b92fff org.python.python 2.5.4 (2.5) <2425B12D-D1AB-C0EE-D6EF-64D5600F6905> /System/Library/Frameworks/Python.framework/Versions/2.5/Python
0x1bd2000 - 0x1c36fe2 com.apple.LiveType.framework 2.1.4 (2.1.4) <7AABA687-4323-E5B9-BA04-8F61C217E6FD> /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
0x1c56000 - 0x1c57ff7 com.apple.Helium 3.0.2 (352) <74B9D860-0A0E-6000-063B-57B035CF9CF4> /Library/Application Support/ProApps/SharedA/Frameworks/Helium.framework/Versions/A/Helium
0x1c5c000 - 0x1c5cff7 com.apple.iokit.dvcomponentglue 1.9.9 (1.9.9) <2BA05DB9-D847-CBC7-42D6-A9D96D7E1ED2> /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x1c60000 - 0x1cacffb com.apple.audio.midi.CoreMIDI 1.7.1 (42) <FB4D4B64-6ABB-679E-3AA8-21DE9062B4C1> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x1cd1000 - 0x1ce2ff7 com.apple.fxplugframework 1.2.3 (1.2.3) <033FEA79-E666-D319-5BD5-25A9A4331190> /Library/Frameworks/FxPlug.framework/Versions/A/FxPlug
0x1cf5000 - 0x1d0cfe7 libedit.2.dylib 2.11.0 (compatibility 2.0.0) <5B7A7635-1B37-3F65-D3C1-9ED8E6D89C83> /usr/lib/libedit.2.dylib
0x1d19000 - 0x1d2afff com.apple.RetimingMath 4.0.2 (729) <2ED17500-06D7-08B5-441F-AFE5DDDE71AD> /Library/Application Support/ProApps/SharedA/Frameworks/Motion/RetimingMath.framework/Versions/A/Ret imingMath
0x1d3f000 - 0x1d40fff com.apple.FxHeliumImage 4.0.0 (1.0) <61516468-63B8-0FDE-822A-73985B6A462E> /Library/Application Support/ProApps/SharedA/Frameworks/FxHeliumImage.framework/Versions/A/FxHeliumI mage
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0x99431000 - 0x99431ff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/I am having exactly the same problem. Any help would be much appreciated
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Live Type crashes every time I try to use the "Place" function.
Everytime I try to use the Place command and import a graphic, Live Type just shuts down. How do I fix this?
ToddThat's interesting Todd. You're on 10.4.5, and "Place" selection crashes Live Type. I'm getting the same thing on 10.4.3, so upgrading the OS may not solve my problem. Plus I don't want to upgrade the OS in the middle of a project. Bad Idea!
However I have a second system with 10.4.5, and the "Place" and "Place movie" work fine. So for the time being I'm going to build th graphics there. A workaround, but it's a little cumbersome.
I tried rebooting, reparing permissions, deleting preferences for LT, but those didn't help.
My next step is to re-install LT only, but I don't want to do this until I output the project I'm working on. (It's two months in the making, and I don't want to mess anything up.) I know it's overly cautious, but there's too much at stake.
Mac G5 Mac OS X (10.4.3) 2Gig RAM, Kona 2, AttoUL3D
Mac G5 Mac OS X (10.4.3) 2Gig RAM, Kona 2, AttoUL3D
Mac G5 Mac OS X (10.4.3) -
Lightroom 3.6 crashes each time I try to use it.
Hi,
I purchased Lightroom 3.6, 64 bit. It opens ok, but when I bring up a picture and then click on develoop to work on it, it crashes everytime. And yes, I have "all" the latest updates on drivers, etc.. on my Window's 7 64 bit laptop. What could be the problem? It's unusable to me so far.
Thanks,
StormyYou may follow this thread with an identical issue posted just some hours ago.
-
Hey there, I've just installed PS CC on my PC. Each time I try to open the program, it runs for about 5 seconds and then a dialog box pops up and says "Photoshop has stopped working." Am I going to have to re-install the program?
I've also downloaded After Effects, and that program is working smoothly. Any thoughts?
-
Firefox will not allow me to install any plugins or add-ons. Each time i try i get the following error code: Firefox could not install the file at https://xpi.seoquake.com/seoquake/seoquake-2.6.6xpi because: Unexpected installation error Review the Error Console log for more details. - 203.
Any help with this will be greatly appreciatedI have this same error
Unexpected installation error -203 when installing add-ons
windows 7 64 bit
i am just curious how to save book marks in my profile before I create new profile
firefox 3.6.12 -
I installed Yosemite and now my computer is slow when logging in. Also when I type my password, a bar appears measuring the process and then all of a sudden the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?
Here is what the etrecheck results are:
Problem description:
slow at start up, screen is distorted while logging in, it is fine after
EtreCheck version: 2.1.8 (121)
Report generated April 5, 2015 at 9:42:01 AM PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 297
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:0
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (174.85 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.1.0) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.1.0) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.1.0) [Click for support]
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.hp.help.tocgenerator.plist [Click for support]
[not loaded] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[not loaded] com.logmein.logmeingui.plist [Click for support]
[not loaded] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.logmein.logmeinblanker.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[not loaded] com.logmein.raupdate.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[not loaded] com.facebook.videochat.[redacted].plist [Click for support]
[not loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
LogMeInSafari64: Version: 1.0.660 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.660 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.660 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 10.0.1 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% ocspd
4% WindowServer
1% kextd
0% ps
0% securityd
Top Processes by Memory: ℹ️
137 MB Microsoft Word
120 MB Safari
86 MB ocspd
82 MB CalendarAgent
77 MB WindowServer
Virtual Memory Information: ℹ️
310 MB Free RAM
1.89 GB Active RAM
1.55 GB Inactive RAM
544 MB Wired RAM
1.13 GB Page-ins
8 KB Page-outs
Diagnostics Information: ℹ️
Apr 5, 2015, 09:32:47 AM Self test - passed
Apr 5, 2015, 09:30:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-05-093005_[redacted].crash
Apr 4, 2015, 01:12:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-131241_[redacted].crash
Apr 4, 2015, 08:13:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-081357_[redacted].crashReinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
i just installed yosemite and now my Dutch language Photoshop elements is suddenly turned to a German version, how can I reset the language?
thanks,
in yosemite i installed englisg as a second preferred language, this worked!
Op 2 nov. 2014, om 22:55 heeft Barbara B. <[email protected]> het volgende geschreven:
i just installed yosemite and now my Dutch language Photoshop elements is suddenly turned to a German version, how can I reset the language?
created by Barbara B. <https://forums.adobe.com/people/Barbara+B.> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6892596#6892596>
Is this the mac app store version? A number of people are having this problem. This is what adobe recommended in the past for fixing the problem, but as far as I know it doesn't work in Yosemite:
Mac App Store version is German | Photoshop Elements <http://helpx.adobe.com/photoshop-elements/kb/mac-app-store-version-german.html>
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6892596#6892596
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Photoshop Elements by email <mailto:[email protected]ware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=33 47>
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0 <http://forums.adobe.com/thread/416458?tstart=0>. -
I have just finished installing Yosemite and wanted to backup my dasd. I could not find the "Execute Back uo Now" botton on the desktop anymore. Anyone can help me?
Just what is "dasd"
What backup program are you using?
Is it compatible with Yosemite? -
Safari keeps crashing each time I try and open it
i can't open Safari anymore. It keeps crashing each time I try.
it says Safari quit unexpectedly
here are the details, please help.
Process: Safari [1204]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1204]
User ID: 501
Date/Time: 2014-12-21 18:07:17.490 +1100
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: AC7E990B-0D5F-7AC6-9117-69B97E16BB2B
Time Awake Since Boot: 3100 seconds
Crashed Thread: 16
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000106107000-0000000106108000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.genieo.safari-K444F5Z2ZH (1 - 1.2) Omnibar
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8c0e752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c0e669f mach_msg + 55
2 com.apple.CoreGraphics 0x00007fff83460423 _CGSGetBackgroundEventMask + 98
3 com.apple.HIToolbox 0x00007fff875145d0 GetCurrentEventMask + 66
4 com.apple.HIToolbox 0x00007fff8751362e _FirstEventTime + 367
5 com.apple.HIToolbox 0x00007fff87513385 RunCurrentEventLoopInMode + 49
6 com.apple.HIToolbox 0x00007fff875130be ReceiveNextEventCommon + 179
7 com.apple.HIToolbox 0x00007fff87512ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff8d7516d1 _DPSNextEvent + 964
9 com.apple.AppKit 0x00007fff8d750e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.Safari.framework 0x0000000106186ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
11 com.apple.AppKit 0x00007fff8d744e23 -[NSApplication run] + 594
12 com.apple.AppKit 0x00007fff8d7302d4 NSApplicationMain + 1832
13 libdyld.dylib 0x00007fff893a65c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c0ed22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8c18da6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c0ec946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fa574a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c0ec946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fa574a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c0ec946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fa574a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c0ec946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fa574a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c0ec946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fa574a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8c0ec132 __psynch_cvwait + 10
1 com.apple.WebCore 0x0000000107d3d88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x0000000107d3a9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x0000000106ef4a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8fa592fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8fa59279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8fa574b1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c0ec946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fa574a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c0ec946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fa574a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8c0e752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c0e669f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8e7fdd63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8e7fdc96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8fa592fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8fa59279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8fa574b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8c0e752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c0e669f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff91617b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff91616fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff91616838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff853d9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff84ab4b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8fa592fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8fa59279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8fa574b1 thread_start + 13
Thread 12:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8c0ec132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90195d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00000001071103fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x0000000106eff244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x0000000106ef4a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fa592fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fa59279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fa574b1 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0ec132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90195c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x0000000106eff86b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x0000000106eff6c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000106ef4a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fa592fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fa59279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fa574b1 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0ec132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90195c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x0000000106eff86b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x0000000106eff6c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000106ef4a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fa592fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fa59279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fa574b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0ec132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90195c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x0000000106eff86b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x0000000106eff6c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000106ef4a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fa592fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fa59279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fa574b1 thread_start + 13
Thread 16 Crashed:
0 libsystem_pthread.dylib 0x00007fff8fa57695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff81f80b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff81f79620 fprintf + 186
3 ??? 0x000000010f26a5dc 0 + 4549158364
Thread 16 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff71f1b1d8 rcx: 0x00007fff71f1b1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff71f1b1f0 rsi: 0x00007fff8fa57b14 rbp: 0x000000010f266e30 rsp: 0x000000010f266db0
r8: 0x000000010e5bd000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff71f1a6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8fa57695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106107000 - 0x106107fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x106110000 - 0x106a49ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x106eea000 - 0x1073fdff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x107568000 - 0x10781cfff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x107afa000 - 0x107afafff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x107b01000 - 0x107c3dffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x107d36000 - 0x108cdbff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10d0ae000 - 0x10d0aeff5 +cl_kernels (???) <B7EF765D-AE28-441C-B9FE-402DE45F9661> cl_kernels
0x10d33e000 - 0x10d33efef +cl_kernels (???) <EC567357-A5A9-4C49-9AF8-4251C23834EE> cl_kernels
0x10f071000 - 0x10f157fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff642ae000 - 0x7fff642e4837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff81f1c000 - 0x7fff81f1efff libsystem_configuration.dylib (699.1.5) <9FBA1CE4-97D0-347E-A443-93ED94512E92> /usr/lib/system/libsystem_configuration.dylib
0x7fff81f1f000 - 0x7fff81f3bff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff81f3c000 - 0x7fff81fc8fff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff81ff1000 - 0x7fff82092ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff823bb000 - 0x7fff823e6ff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff823e7000 - 0x7fff82402ff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff82403000 - 0x7fff8241dff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff8241e000 - 0x7fff82424fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff82425000 - 0x7fff82499fff com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff8249a000 - 0x7fff825dcfff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff825dd000 - 0x7fff825ddfff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff825de000 - 0x7fff8260cfff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff826ab000 - 0x7fff826b9fff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff8271b000 - 0x7fff82735ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff82736000 - 0x7fff828c4fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff82c4d000 - 0x7fff82c5dff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff82c5e000 - 0x7fff82c66fe7 libcldcpuengine.dylib (2.4.5) <DF810F9A-1755-3283-82C3-D8192BCD8016> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff82c6f000 - 0x7fff82c7aff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff82c7b000 - 0x7fff82c85fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff82c86000 - 0x7fff82c9aff7 com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff82f36000 - 0x7fff8311bff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff8311c000 - 0x7fff831f9ff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff831fa000 - 0x7fff83217fff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff83218000 - 0x7fff83284fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff83285000 - 0x7fff832a0fff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff832a1000 - 0x7fff832a3ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff832a4000 - 0x7fff832a6fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff833bd000 - 0x7fff833bfff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff833c0000 - 0x7fff833e8fff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff83408000 - 0x7fff8340afff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8340b000 - 0x7fff8340cfff libquit.dylib (182) <62510786-F686-3AC4-B315-D05A4B7A896F> /usr/lib/libquit.dylib
0x7fff83411000 - 0x7fff8342bff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8342c000 - 0x7fff8342ffff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff83430000 - 0x7fff83c87ff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff83c88000 - 0x7fff83c88fff com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff83c89000 - 0x7fff83cb9fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff83cba000 - 0x7fff83cddff7 com.apple.framework.familycontrols (4.1 - 410) <41499068-0AB2-38CB-BE6A-F0DD0F06AB52> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff83e45000 - 0x7fff83e4aff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff83e4b000 - 0x7fff83e4cfff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff83f82000 - 0x7fff83f90fff libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
0x7fff83f91000 - 0x7fff83fc1ffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff84220000 - 0x7fff8449afff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8449b000 - 0x7fff8455eff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8455f000 - 0x7fff84a4bfff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff84a4c000 - 0x7fff84d7aff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff84d7d000 - 0x7fff84da2ff7 libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff84da3000 - 0x7fff84da4ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff84da5000 - 0x7fff84dbaff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff84dbb000 - 0x7fff84dc7ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff84dc8000 - 0x7fff84df9fff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x7fff84e07000 - 0x7fff84e50ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff84e51000 - 0x7fff84e54fff libScreenReader.dylib (390.2) <96ACAA49-21B6-3D10-ADF8-FF6C8F22FD9F> /usr/lib/libScreenReader.dylib
0x7fff84e55000 - 0x7fff84fc0ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff84fc1000 - 0x7fff8501bff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff8501c000 - 0x7fff85023ff7 com.apple.phonenumbers (1.1.1 - 105) <AE39B6FE-05AB-3181-BB2A-4D50A8B392F2> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff85024000 - 0x7fff85036ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff85037000 - 0x7fff85040fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff85041000 - 0x7fff852e9ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff852ea000 - 0x7fff852eeff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff852ef000 - 0x7fff852effff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff852f0000 - 0x7fff85302fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff85339000 - 0x7fff8553cff3 com.apple.CFNetwork (720.1.1 - 720.1.1) <A82E71B3-2CDB-3840-A476-F2304D896E03> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8553d000 - 0x7fff85542ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff85543000 - 0x7fff855d8ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8566a000 - 0x7fff856bbff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff857b0000 - 0x7fff858a4ff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff858a5000 - 0x7fff858acfff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff858ad000 - 0x7fff85d00fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff85d34000 - 0x7fff85dcaffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff85dcb000 - 0x7fff85dfdff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff85dfe000 - 0x7fff860cdff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff860ce000 - 0x7fff863b5ffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff863b6000 - 0x7fff86403ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff86432000 - 0x7fff86469ffb com.apple.LDAPFramework (2.4.28 - 194.5) <4CFE8010-CE3F-35EC-90BA-529B74321029> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8If you have another browser:
Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
If you don’t have another browser:
Remove adware manually by following the “HowTo” from Apple.
“Remove Genieo, also known as InstallMac”
http://support.apple.com/en-us/HT203987
Safari > Preferences > Extensions
Turn those off and relaunch Safari again.
Turn those on one by one and test. -
I open Firefox and my bookmarks are gone from the bookmark bar and now it has crashed 4 times and has frozen up twice.
i have lost my bookmarks twice after ff decided to update me this sucks now i can't find any of my stuff. sucks big time why don't they just leave stuff alone
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I tried to install maverick and now my keyboard keys F10,F11, 7,8,9 on the number pad don't work on my iMac. How do I resolve this?
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
I have a problem. I take photos with camera of my iPod touch 5 with the effects that comes in the iPod and now when I look to my photos I see that the effects go out and the photos looks like I didn´t put the effects. What is that? How can I solve it?
Try:
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I recently upgraded to IOS5 on a 3gs and now my phones bust. My music is really slow and on some songs despite deleating and reuploading, my phone crushes each time i try to play them. i cant scroll music and my wifi is not working either whats going on?
Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff.
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