Installer appears as "blank dos-box type", hangs, anti virus off, firewall off, system win xp 64 bit. all attempts to solve failed. What next?

installer appears as "blank dos-box type", hangs, anti virus off, firewall off, system win xp 64 bit. all attempts to solve failed. What next?

Jeff,
after trying to find, and use screen shot, i tried to access reader
downloader... instead, found an offline version of reader. after
installation started getting false reports that appeared as avg pop-ups.
Within task manager, was able to detect virus / worm running 6 - 8
services. immediately disconnected my 'net connection. closed all active
services being run by rogue process. determined it was using two files
named "lastalive0.dat" and"lastalive1.dat" to determine it's own status...
upon stopping it's services it controlled, it would soft re-boot to
resurrect another hijack attempt. tried workaround using secondary boot
(win 7) to no avail. after two days, i transferred personal data to
removable media and am in process of installing debian version of linux.
i thank you for reply and apologize for my tardy response, it was my first
forum experience
tim
On Tue, Mar 31, 2015 at 10:32 AM, Jeff A Wright <[email protected]>

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