Installing iTunes failes at QuickTime

I am trying to install iTunes on Windows XP and when it gets to QuickTime, it gives me:
QuickTime installation failed:
Error Code: -3
OK is the only button to push.
When I run iTunes, it says a lower version of QT is installed and I need to re-install iTunes.
I've tried to uninstall QT, but going through the conrol panel starts the uninstall process, then it just quits. No errors or anything.
Any suggestions?

dOWNLOAD THE STANDALONE QUICTIME INSTALLER AND DOUBLE CLICKIT, IT'LL LET YOU UNISTALL THE LOWER ONE, YOU HAVE TO RESTART AND THEN YOU CAN INSTALL IT AGAIN! IT DOESNT REALLY SOLVE THE PROBLEM OF ITUNES NOT WORKING BUT AT LEAST YOU'LL HAVE YOUR QUICKTIME ON IT! HOPE THAT HELPS
ps sorry about the capslock didnt realise it was on

Similar Messages

  • Can't install iTunes due to Quicktime failing to install

    I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
    However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
    I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
    Thanks!

    +I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
    After you used CleanUp, did you manually remove any leftover QuickTime program files?
    If not, let's run through a CleanUp routine again.
    Run CleanUp and remove the QuickTime entry.
    1. On the Start menu, click Computer.
    2. In Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
    7. Restart your computer.
    Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    Switch off antivirus and antispyware applications prior to the repair install.
    Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
    If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

  • Error code 2738 when trying to install itunes 8 and quicktime

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    can anyone help with this problem?
    many thanks.

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)

  • Installing iTunes 8 with Quicktime 7

    So when I went to download iTunes 8 it said i needed Quicktime 7. When I went to install Quicktime 7, it would not let me download it, and told me to reinstall iTunes. So I did this and now nothing is working. What do I do?

    Hi Seth,
    Try to uninstall iTunes and the related Apple software as described here: http://support.apple.com/kb/HT1925
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  • Install iTunes 8 without QuickTime

    I'd like to install the new version of iTunes without installing QuickTime. How do I do this? And why does Apple not have this as an option for the installer?

    Apple doesn't ask you about 4 programs it install with itunes including quicktime. I believe that quicktime includes some codecs mp4, m4a that itunes depends on, so you won't ever be able to install itunes without quicktime. There are other free softwares if you just want to put music on your ipod without itunes.

  • Can't install Itunes due to Quicktime problems

    I have tried to install Itunes a few times, but every time I do I receive this error message, 'A newer version of Quicktime is already installed. This installation cannot proceed while the newer version of Quicktime is installed".
    I have uninstalled Quicktime and searched through my computer for other quicktime files and removed them but still keep getting this message. Is there something that I'm not doing?

    You could try an installer cleanup with the Microsoft Installer Cleanup Utility.
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
    http://support.microsoft.com/kb/290301/
    Then you should find the program in All Programs (or the equivalent in Vista).
    Remove any references to QUicktime. Sometime you find a blank entry or one with just a version number.
    Are you installing the latest versions of iTunes and Quicktime?

  • Problems Installing iTunes 6 and Quicktime 7.0.3 - One Fix

    I've been fighting with this all day, and none of the problems I was having were resolved by any of the other topics.
    Every time I tried to install either Quicktime 7.0.3 or the iTunes 6 packaged install, I got the following error:
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    hi Nick!
    actually, there's a weekend-installer-error-spike ... (it smears out to about 72 hours due to dateline effects), so weekends end up being my busiest "work" days. having had recent upgrades also tends to put a bit of additional peak into the normal spike.
    It did not work. I received an error code of 1402 and then after I click of and it rolls back the install I get another error code of -1603.
    ahhh. i was wondering if there was something kinky like that going on. let's attack the 1402 on the QT install. first start here:
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    ... but if no joy with that, let's try the Adam technique:
    Adam Hicks, "Quicktime 7 (Resolution for some install / permission error)", 06:06pm Oct 1, 2005 CDT
    if the QT 7 standalone finally goes in, will your itunes launch?
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  • Installing itunes failed

    Hey everyone,
    I wanted to install itunes today, but it failed. Got the error: 0x800736B3.
    Tried a few things, but nothing worked. Since I already read a few discussions here, I did check my Window Update and spotted a lot more updates that failed in the past. Seems like they all have the error code 80070643.
    Does anyone know, what I could do next?   O?o
    (btw. sorry for my english)

    Your english is fine.
    Seems like they all have the error code 80070643
    That one can be a bit tricky. (Partly because the 643 is such a generic error message ... it roughly means "installation failed".)
    Let's try the following Microsoft document first:
    Windows Update error 80070643
    If you can get those updates to install, can you get iTunes to install afterwards?

  • Cant Install Itunes -- Error says Quicktime has a Newer Version already installed?  Whats up with that? I can only install Itunes as a Bundle with Quicktime--

    I am running WINDOWS 7
    I have read up on this error-- Nothing is working.. Now I have No Itunes,
    I tried to UNINSTAL Quicktime- it wont let me from (Add/Remove) Programs-- Says there are some POLICIES in place that wont allow
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    I found the DELL Installed (Hidden) Administrator and tried to do it while logged in as it-- NO WAY- same error
    So, I deleted the (2) (QTS) files in  syswow64?  Windows system folder for WIN7 64 bit
    Rebooted
    Still not able to Uninstall-- GRRR
    I have no more ideas..  I saw a site or two that had a copy of ITUNES (Unbundled) for install- but it didnt look safe or authorized by Apple- so, I didnt do it
    Besides.. I now dont have a good VER of Quicktime on board either-- without those QTS files--
    Im really messed up--
    Can someone help!

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • CAN I INSTALL ITUNES WITHOUT NEW QUICKTIME?

    I would like to intstall the latest ITunes with touching my version of Quicktime (7.2) as my editing program (Avid Media Composer) is only supported with version 7.2 Quicktime. I have Quicktime Pro and cannot uninstall and re-install as I believe my Pro version then becomes non Pro which my editing program requires.
    Why does Apple do this?

    I don't wont to bicker about this but i don't think that is the case. I installed itunes and it didn't install quick time.I went to the web sight and had to install Quick time separately.

  • Installing iTunes failed - Source Media Damage

    I'm trying to instal itunes 9.2.1 the disk image can't be verified(?)
    I clicked on the iTunes9.2.1.dmg icon and it cam up with installation as usual, however after partially downloading get the following message;
    "The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement". This was when downloading from Apple.
    How can I rectify this?

    I have tried doing so, however keep encountering the same problem. It's now doing it for all things I download.

  • How to install iTunes - failed installation

    Before another problem occurred, I had iTunes installed and running. Afterward I had to re-install some other programs and iTunes and Quicktime, too. However, when I tried to reinstall iTunes and Quicktime (several different times, too), I had the installation to stop and this message appeared - ["Installation failed. Reinstall iTunes again. Error Code: -3"]
    However, an icon for iTunes and Quicktime had been placed on the desktop but when they were clicked, this message appeared:["Failed to initialize Error Code: #634443]
    I have tried both to update and to install stand alone programs. Also, I tried removing each only to have the message that they could not be removed because some files were missing.
    Can you help me get iTunes and Quicktime installed and running? Thanks.

    hi VRS!
    However, an icon for iTunes and Quicktime had been placed on the desktop but when they were clicked, this message appeared:["Failed to initialize Error Code: #634443]
    i'm following up on some weird (and rare) possibilities with the messages you're receiving.
    did the original problem (that caused the reinstallation of itunes and the other program) involve or result in any major changes to the Registry on your PC?
    do you have more than one user account on that PC? if so, go into the other user accounts and try to launch itunes and QT. (don't try any installs at the moment.)
    do you find that there's one account in which you can get itunes/QT to launch, but in the others you can't?
    love, b

  • Can't install itunes because of quicktime

    My itouch won't register with itunes. A pop up for 10.1 came up, so I figured that was the problem. I started the download, but then I got two errors pertaining to quicktime. A box searching for the quicktime.msi destination, and "older version cannot be removed." I've tried downloading manually, it doesn't work. I've tried deleting both programs, STILL doesn't work. I've done a system restore - nothing works. I have no idea how to get itunes working again. I can't charge my itouch because it won't register. Any ideas?

    A box searching for the quicktime.msi destination, and "older version cannot be removed."
    Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp, restart the PC and try reinstalling iTunes again. Does the install go through properly this time? If so, are you able to launch iTunes without the error message?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Can't Install iTunes. "Missing Quicktime.msi"

    Hi guys.
    When I try to intall iTunes its says something like this "Can't read the file: C:\WINDOWS\Installer\QuickTime.msi"
    Whats wrong?

    let's try this procedure first with that one.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    does the iTunes install go through properly now?

  • Unable to install iTunes because of QuickTime

    I have a Windows 7 computer system. iTunes worked fine until I tried to update to the newest version. In the process I was told that the installation couldn't finish because a newer version of Quicktime is installed. I can't uninstall Quicktime. When I try I am told that there is a newer version installed. I can't find the newer version to uninstall. I followed advice to completely uninstall iTunes and the other components. I did it in the order suggested. Now I can't reinstall iTunes because of the Quicktime issue above. I now can't update my iPhone or iPad. Can anyone help?

    Hopefully this will help people out who have no luck manually removing Quicktime or using the Microsoft Cleanup Utility.
    When you try to install Quicktime it references a REGISTRY key called HKEYCLASSESROOT\Installer\Products\5B09BD67-4C99-46A1-8161-B7208CE18121 WinXp or
    E7004147-2CCA-431C-AA05-2AB166B9785D Win 7.
    This is where it reads what version you have currently installed. No where is there any reference to Quicktime in it. It took me a good 2 hours of hacking up and logging the install to get it to finally show me what it was trying to do. Delete these keys and search for any other. I can confirm that the key does exist on both Windows 7 and XP.
    There is also a folder with the same name in C:\Windows\Installers\{5B09BD67-4C99-46A1-8161-B7208CE18121} or {E7004147-2CCA-431C-AA05-2AB166B9785D} that can be deleted.
    After this you should have a smooth clean install of either Quicktime or Itunes

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