Installing Mavericks cause Kernel Panic and after installing too
Hi,
I worked with Mountain Lion and all was good, but I thought that would be nice to update to Mavericks.
And I'm not good in Mac OS, so I didn't prepare backup before, because believed that it have to work.
But during installation I got kernel panic several times, yeah. But installation process was continued and finally Mavericks was installed.
I was happy, but I shouldn't.
From time to time I'm getting kernel panic and I don't know what is reason.
The worst things that I can't rollback to ML, because for some reason Mavericks installing instead.
And I did clean install several times, and did cleaning NVRAM and PRAM, but it all didn't help to me.
I haven't Apple Support in my country, so I can't even come to service center.
And my last hope is your support.
Could you please look on a kernel panic log and say me what is wrong with it?
Anonymous UUID:
CB0D1011-3613-05A6-5015-9ABF6A5C5764
Sun Dec 8 22:57:24 2013
panic(cpu 1 caller 0xffffff80074dc19e): Kernel trap at 0xffffff7f8934696c, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef7f8936c9b8, CR3: 0x000000000a169000, CR4: 0x0000000000000660
RAX: 0x0fffffc5f76d0000, RBX: 0xffffef7f8936c9b0, RCX: 0x0000000000000001, RDX: 0x000003a0892cfa12
RSP: 0xffffff80efc03d80, RBP: 0xffffff80efc03e70, RSI: 0x000003c0892c668c, RDI: 0xffffff80e8eed148
R8: 0x00000000e0000000, R9: 0x0000000000000005, R10: 0x00000000ffffffff, R11: 0xffffffffffffffff
R12: 0xffffff801937f800, R13: 0x0000000000000005, R14: 0xffffff80e8eed148, R15: 0xffffff7f8936ae20
RFL: 0x0000000000010006, RIP: 0xffffff7f8934696c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef7f8936c9b8, Error code: 0x0000000000000002, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80efc03a10 : 0xffffff8007422f69
0xffffff80efc03a90 : 0xffffff80074dc19e
0xffffff80efc03c60 : 0xffffff80074f3606
0xffffff80efc03c80 : 0xffffff7f8934696c
0xffffff80efc03e70 : 0xffffff7f89345b89
0xffffff80efc03f30 : 0xffffff80074dda5c
0xffffff80efc03f50 : 0xffffff800743757a
0xffffff80efc03f90 : 0xffffff80074378c8
0xffffff80efc03fb0 : 0xffffff80074d6aa7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(216.0)[A6EE4D7B-228E-3A3C-95BA-10E D6F331236]@0xffffff7f89343000->0xffffff7f8936dfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x0000000007200000
Kernel text base: 0xffffff8007400000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 6087597184120
last loaded kext at 734223625091: com.apple.filesystems.smbfs
2.0.0 (addr 0xffffff7f89736000, size 335872)
last unloaded kext at 317416816502: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f89736000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs
2.0.0
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.iokit.IOBluetoothSerialManager
4.2.0f6
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AGPM
100.14.11
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.5.2fc2
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleMikeyDriver
2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.GeForceTesla
8.1.8
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBCardReader
3.3.5
com.apple.iokit.SCSITaskUserClient
3.6.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.0
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AppleUSBHub
650.4.4
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.nvenet
2.0.21
com.apple.driver.AppleUSBOHCI
650.4.1
com.apple.driver.AppleUSBEHCI
650.4.1
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.AppleGraphicsDeviceControl
3.4.12
com.apple.driver.DspFuncLib
2.5.2fc2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91
com.apple.iokit.IOBluetoothFamily
4.2.0f6
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.5.1d27
com.apple.nvidia.classic.NVDANV50HalTesla
8.1.8
com.apple.nvidia.classic.NVDAResmanTesla
8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.iokit.IOFireWireIP
2.2.5
com.apple.driver.AppleHDAController
2.5.2fc2
com.apple.iokit.IOHDAFamily
2.5.2fc2
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IONDRVSupport
2.3.6
com.apple.iokit.IOGraphicsFamily
2.3.6
com.apple.driver.AppleSMC
3.1.6d1
com.apple.driver.AppleUSBMultitouch
240.6
com.apple.iokit.IOUSBHIDDriver
650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.0
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.0
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.0
com.apple.iokit.IO80211Family
600.34
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOUSBUserClient
650.4.4
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
650.4.4
com.apple.driver.NVSMU
2.2.9
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
21
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500420AS, 500,11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
Oksan wrote:
Sun Dec 8 22:57:24 2013
panic(cpu 1 caller 0xffffff80074dc19e): Kernel trap at 0xffffff7f8934696c, type 14=page fault, registers:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
1333 MHz is the wrong memory.
Your Mid 2009 MacBook Pro 5,5 uses PC3-8500 1066 MHz Memory....?
see > MacBook Pro (13-inch, Mid 2009) - Technical Specifications
and > MacBook Pro: How to remove or install memory
or > How to Upgrade MacBook Pro RAM (2009, 2010, 2011, 2012)
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Airport causing kernel panics and kp in safe boot.
Last week I got my first kernel panic in years. It happened while I was asleep and checking an extrenal drive for bad blocks with TechTool. It turns out that the drive indeed had bad blocks and found that the cpu was shut down when I awoke. I started up the computer and it wasn't able to stay on for more than 10 min max before the next kernel panic. I checked here for more advice on kernel panics and started to try to narrow the number of culprits. Everything was unplugged and still kp. Instaled a new drive with a week older system from Time Machine and still kp. Reset NVRAM and replaced pyhsical RAM and still kp. Removed the Airport Extreme card and still kp. Booted into Safe Mode after all of the previously mentioned and still kp. I'm now going to take the drive and swap it into another body that I have to see if the root is actually on the drive on the physical hardware of the cpu.
I was interested in this thread and read all of the links that jpl posted. Airport causing Kernel Panic (?) Jason then replied that it had been solved due to a "permissions problem" I wish he gave more info on what exactly he did to resolve the problem as it's been almost a week now without any work being done for me.
I've also noticed this very strange behavior that might shed some light onto the issue. When I open System Prefs and close the window there is a strange colored pattern that will always flash after the window has been closed. I tried to post it to my me page but for somereason it wouldn't play for me so there's that and the YouTube version too.
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In addition when the computer has started up and the system loads. Checking Activity Monitor shows that there are 50 or more threads active for the the kernel_task. Inspecting this doesn't seem to show any useful information.
Finally here are a few of the recent crashes I hope that someone might be able to shed some light on this extremely frustrating problem for me.
Tue Oct 25 18:54:16 2011
panic(cpu 0 caller 0x000AE584): "Uncorrectable machine check: pc = 00000000000A388C, msr = 0000000000141000, dsisr = 42000000, dar = 0000000000272008\n" " AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000\n" " L2FIR = 0000000000000000, BusFir = 0000000080000000\n"@/SourceCache/xnu/xnu-1228/osfmk/ppc/trap.c:975
Latest stack backtrace for cpu 0:
Backtrace:
0x0009AD18 0x0009B6BC 0x00029DC4 0x000AE584 0x000AE804 0x000B22F8
Proceeding back via exception chain:
Exception state (sv=0x2fc12c80)
PC=0x000A388C; MSR=0x00141000; DAR=0x00272008; DSISR=0x42000000; LR=0x000A37C8; R1=0x2E947B40; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00000000 0x000A09C8 0x0009E2EC 0x0006B3C0 0x0006C728 0x0003BE1C
0x0029361C 0x0029364C 0x0030924C 0x000B24C8 0x00000000
Exception state (sv=0x249dba00)
PC=0x9195435C; MSR=0x0000F030; DAR=0x00272000; DSISR=0x42000000; LR=0x00001FA8; R1=0xBFFFFB00; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: PubSubAgent
Mac OS version:
9A581
Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
Tue Oct 25 19:09:54 2011
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000FFFFFFFF PC=0x0000000000040DE4
Latest crash info for cpu 0:
Exception state (sv=0x3c19ca00)
PC=0x00040DE4; MSR=0x00001030; DAR=0xFFFFFFFF; DSISR=0x40000000; LR=0x00040D94; R1=0x33B63D50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0293EA14 0x0004147C 0x0001EB60 0x00025960 0x000B264C 0x00000000
Proceeding back via exception chain:
Exception state (sv=0x3c19ca00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3297b500)
PC=0x919419D8; MSR=0x0000D030; DAR=0x0073C000; DSISR=0x42000000; LR=0x91948900; R1=0xF00807A0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: mdworker
Mac OS version:
9A581
Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): copyin/out has no recovery point
Latest stack backtrace for cpu 0:
Backtrace:
0x0009AD18 0x0009B6BC 0x00029DC4 0x000AEB88 0x000B22F8
Proceeding back via exception chain:
Exception state (sv=0x3c19ca00)
PC=0x00040DE4; MSR=0x00001030; DAR=0xFFFFFFFF; DSISR=0x40000000; LR=0x00040D94; R1=0x33B63D50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0293EA14 0x0004147C 0x0001EB60 0x00025960 0x000B264C 0x00000000
Exception state (sv=0x3297b500)
PC=0x919419D8; MSR=0x0000D030; DAR=0x0073C000; DSISR=0x42000000; LR=0x91948900; R1=0xF00807A0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: mdworker
Wed Oct 26 15:31:02 2011
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000FFFFFFFF PC=0x0000000000040DE4
Latest crash info for cpu 0:
Exception state (sv=0x3c19ca00)
PC=0x00040DE4; MSR=0x00001030; DAR=0xFFFFFFFF; DSISR=0x40000000; LR=0x00040D94; R1=0x33B63D50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0293EA14 0x0004147C 0x0001EB60 0x00025960 0x000B264C 0x00000000
Proceeding back via exception chain:
Exception state (sv=0x3c19ca00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3297b500)
PC=0x919419D8; MSR=0x0000D030; DAR=0x0073C000; DSISR=0x42000000; LR=0x91948900; R1=0xF00807A0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: mdworker
Mac OS version:
9A581
Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): copyin/out has no recovery point
Latest stack backtrace for cpu 0:
Backtrace:
0x0009AD18 0x0009B6BC 0x00029DC4 0x000AEB88 0x000B22F8
Proceeding back via exception chain:
Exception state (sv=0x3c19ca00)
PC=0x00040DE4; MSR=0x00001030; DAR=0xFFFFFFFF; DSISR=0x40000000; LR=0x00040D94; R1=0x33B63D50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0293EA14 0x0004147C 0x0001EB60 0x00025960 0x000B264C 0x00000000
Exception state (sv=0x3297b500)
PC=0x919419D8; MSR=0x0000D030; DAR=0x0073C000; DSISR=0x42000000; LR=0x91948900; R1=0xF00807A0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: mdworker
Wed Oct 26 22:17:42 2011
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000010 PC=0x0000000000082EF8
Latest crash info for cpu 0:
Exception state (sv=0x2514ea00)
PC=0x00082EF8; MSR=0x00009030; DAR=0x00000010; DSISR=0x40000000; LR=0x00082ECC; R1=0x24F6BB60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x000848C0 0x00077BD0 0x0007823C 0x0007920C 0x0006B718
0x0006C728 0x00296378 0x0030924C 0x000B24C8 0x00000000
Proceeding back via exception chain:
Exception state (sv=0x2514ea00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2509d500)
PC=0x9194AF64; MSR=0x0000D930; DAR=0xE1000000; DSISR=0x42000000; LR=0x9194CC90; R1=0xBFFFE9A0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: launchd
Mac OS version:
9A581
Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x0009AD18 0x0009B6BC 0x00029DC4 0x000AEA90 0x000B22F8
Proceeding back via exception chain:
Exception state (sv=0x2514ea00)
PC=0x00082EF8; MSR=0x00009030; DAR=0x00000010; DSISR=0x40000000; LR=0x00082ECC; R1=0x24F6BB60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x000848C0 0x00077BD0 0x0007823C 0x0007920C 0x0006B718
0x0006C728 0x00296378 0x0030924C 0x000B24C8 0x00000000
Exception state (sv=0x2509d500)
PC=0x9194AF64; MSR=0x0000D930; DAR=0xE1000000; DSISR=0x42000000; LR=0x9194CC90; R1=0xBFFFE9A0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: launchd
Thu Oct 27 11:28:35 2011
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000004 PC=0x00000000000848E0
Latest crash info for cpu 0:
Exception state (sv=0x248ff500)
PC=0x000848E0; MSR=0x00009030; DAR=0x00000004; DSISR=0x42000000; LR=0x000848AC; R1=0x30063BB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000848C0 0x00077BD0 0x0007823C 0x0007920C 0x0006B718 0x0006C728
0x00296378 0x0030924C 0x000B24C8 0x00000000
Proceeding back via exception chain:
Exception state (sv=0x248ff500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x248fd280)
PC=0x9194AF64; MSR=0x0000D030; DAR=0xE1000000; DSISR=0x42000000; LR=0x9194CC90; R1=0xBFFFE7F0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: launchd
Mac OS version:
9A581
Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x0009AD18 0x0009B6BC 0x00029DC4 0x000AEA90 0x000B22F8
Proceeding back via exception chain:
Exception state (sv=0x248ff500)
PC=0x000848E0; MSR=0x00009030; DAR=0x00000004; DSISR=0x42000000; LR=0x000848AC; R1=0x30063BB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000848C0 0x00077BD0 0x0007823C 0x0007920C 0x0006B718 0x0006C728
0x00296378 0x0030924C 0x000B24C8 0x00000000
Exception state (sv=0x248fd280)
PC=0x9194AF64; MSR=0x0000D030; DAR=0xE1000000; DSISR=0x42000000; LR=0x9194CC90; R1=0xBFFFE7F0; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: launchd
Thanks in advance,
MaxMy vision is pretty poor, still cant see it, but...
At this point I think you should get Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process. -
Boot from 10.4.8 Install CD causes kernel panic
I spent 3 months convincing my boss that I would not settle for anything but a Mac for a new laptop and that I would rather use my old beat up G4 than the best Dell had to offer. My incesant begging finally worked and I got one. Not one day after taking it out of the box, I broke it.
Long story short, I installed boot camp (which was successful) and then was attempting to use Parallels to 'boot' the Boot Camp partition inside OSX (new feature in parallels apparently), of which I was not succesful. Though, everything operated ok until I rebooted, deciding I would ditch the parallels stuff for now and be satisfied with a dual booting Mac. I rebooted the Mac only to find that it would not only not boot the Mac partition, but the Windows partition failed as well.
What does work:
I can boot single-user mode fine on the mac partition, but if I try to 'mount -uw /' I get a kernel panic.
Doing a 'diskutil list' just hangs as do other diskutil commands.
I can successfuly boot a windows install cd.
What doesn't work:
I can't boot the Tiger install DVD that came with the laptop (fails with a grey screen after a minute or so of loading). Reviewing it in verbose mode (command-v after selecting the cd) indicates that it also ends in a kernel panic similar to booting the mac partition (though I don't know if it's exactly the same).
Anyone got any ideas? I'm fine with formating the entire disk and starting fresh but I can't get it to boot from the install DVD.
Should I 'erase' the disk from single user mode and retry? I'm afraid do destroy the only maintenance interface I have.
If details of the specific panics would help, I'd be happy to try to copy them.
Any suggestions would be much appreciated. I fear I'm going to have to show up at work on monday only to report that the brand new laptop of which its' unsurpassed stability I've been preaching about for months, is not working. How humiliating.
thanks,
Rustin
MacBook Pro Core 2 Duo Mac OS X (10.4.8)Rustin--
Would this be covered under the complimentary 90 day
service if it's not a hardware issue?
I'm pretty sure it would, but I can't say for sure. The only fly in the ointment might be that Boot Camp seems to be involved, so I don't know how they'll react when that topic comes up. Boot Camp isn't really supported, I think, since it's pre-release. But, on the other hand, you should still be able to boot from the DVD and wipe the hard drive if you want.
I have a store
near me that I bought my first G4 from but have never
gone there for support. Should I get there early in
the morning for this?
Is it an actual Apple Store? Look in the list under the center picture on this page:
http://www.apple.com/buy/
If so, go to its page and click the link just above the calendar to make your reservation. Then just show up at the store a little bit before the reservation time, in case they're running ahead.
If it's not a corporate store, I'm not sure what to do.
charlie -
Kernel Panic(s) after installing Final Cut Studio
So I've been using this Mac Pro for 10+ months.
10G Ram, 3 internal hard drives, OSX 10.5.8.
Been running Logic Pro and Aperture and other small apps with zero problems.
Recently, the only change to my computer is I installed Final Cut Studio and Logic Studio Upgrade.
Past 3 days I've gotten 2 kernel panics. (Report said something about FBD Memory?)
(1st one, I was using Mpeg Streamclip to transcode footage.
2nd one, I was only running Safari.)
I repaired disk permissions, used diskwarrior, did the hardware diagnostic test thing, nothing came up.
I asked Apple Genius but they just said reduce everything to 'base config' and troubleshoot from there.
I wanna ask you guys, do you know of any obvious existing conflicts between the software that might be going on? Am I missing something obvious?Have a look at System Profiler and if you have ECC errrors on the third slot (after rendering some time), you might have the same problem like me and it's not solved yet. But you can take out the third dimm or run smcFanControl and raise the speed a little. Both helps in my case as a workaround.
http://discussions.apple.com/thread.jspa?threadID=2018048&tstart=90 -
Installing WEFT causes kernel panics every time.
Anyone else seen this?
Each time I try to install WEFT (Tool for embedding fonts for using in webpages/HTML) via WINE I get a full-on kernel panic. Whether an installation with the database components or not.
Should not really happen, should it? Brand new Macbook with 10.5.1.
Any suggestions for other Mac OS font embedding tools would be gratefully received but thought I should flag this up.
Thanks.
+Fri Dec 21 10:26:04 2007+
+panic(cpu 1 caller 0x0038D46B): "Expected " "wraparound bad"@/SourceCache/xnu/xnu-1228.0.2/bsd/kern/sys_pipe.c:1301+
+Backtrace, Format - Frame : Return Address (4 potential args on stack)+
+0x4219fe38 : 0x12b0e1 (0x455670 0x4219fe6c 0x133238 0x0)+
+0x4219fe88 : 0x38d46b (0x48af18 0xff71ffb6 0x2a55180 0x64)+
+0x4219fef8 : 0x38922c (0x30e0eb0 0x2a55180 0x0 0x4219ff14)+
+0x4219ff38 : 0x3893c4 (0x32e6e40 0x3 0x2a55180 0x367aba4)+
+0x4219ff78 : 0x3da847 (0x32e6e40 0x367ab60 0x367aba4 0xffffffff)+
+0x4219ffc8 : 0x19ea34 (0x3552c60 0x1 0x10 0x3552c60)+
+Backtrace terminated-invalid frame pointer 0x32fb28+
+BSD process name corresponding to current thread: mwine+
+Mac OS version:+
9B18
+Kernel version:+
+Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386+
+System model name: MacBook3,1 (Mac-F22788C8)+Should not really happen, should it? Brand new Macbook with 10.5.1.
Is it your experience that trying to run windows stuff via wine on the latest release of OS X always works just fine?
Any suggestions for other Mac OS font embedding tools would be gratefully received but thought I should flag this up.
I'm no expert, but my impression was that Mac OS doesn't support eot font technology and you have to run the Weft tools on Windows. However the latest versions of webkit do support a simpler version of font embedding:
http://blogs.adobe.com/typblography/2007/11/webfonts1.html -
Kernel panics increasing after installing new SSD with Mavericks on 2010 MBP
I'm having more frequent random reboots on my recently upgraded MacBook Pro. (mid 2010, Processor: 2.66 Ghz Intel Core i7, Memory: 8 GB 1067 MHz DDR3, external monitor: LG Flatron IPS235)
The almost 5yr old original hard drive started making the tell-tell scratching noises and the MBP would randomly reboot 1 or 2 times a week.
I had the HD replaced with a new 480GB SSD drive by certified pros. I mentioned the spontaneous reboots to the pro and he told me that it was probably due to the faulty HD.
The new drive came with 10.9 already installed, whereas I had been running 10.6.8 in order to keep a lot of the older software I relied on.
So accepting the loss of quite a few applications, I proceeded to install just the apps I needed, as needed them. Then the random reboots started happening, a lot more often, up to 2x a day, browsing the web or just checking email. The one thing I could do to trigger the crash, ironically enough, was by scrolling on the new iMac 5K landing page- halfway through "zooming out" (scrolling) in the waterfall image would shut 'er down.
Could it be the RAM? VRAM? The monitor? Updating my beloved MBP cost $575 (and several apps), so I'd like to go back to the same pro with information that could save me $$ on troubleshooting. I'm afraid to install the 10.9.x updates for fear it will bring my MBP to it's knees.
Thanks,
JesseHere is the report in it's entirety:
Anonymous UUID: A76B10E3-713D-D42A-0EDE-151A2D84A809
Fri Dec 12 00:36:16 2014
panic(cpu 0 caller 0xffffff7f88159fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fdce9000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80f63bb140 : 0xffffff8005e22f69
0xffffff80f63bb1c0 : 0xffffff7f88159fac
0xffffff80f63bb290 : 0xffffff7f8681c53d
0xffffff80f63bb350 : 0xffffff7f868e8d9e
0xffffff80f63bb390 : 0xffffff7f868e8dfc
0xffffff80f63bb400 : 0xffffff7f86b6d5be
0xffffff80f63bb530 : 0xffffff7f8690cd41
0xffffff80f63bb550 : 0xffffff7f8682308d
0xffffff80f63bb600 : 0xffffff7f86820bae
0xffffff80f63bb800 : 0xffffff7f86821af6
0xffffff80f63bb8e0 : 0xffffff7f8778fba2
0xffffff80f63bb920 : 0xffffff7f8779f55f
0xffffff80f63bb940 : 0xffffff7f877cd51b
0xffffff80f63bb980 : 0xffffff7f877cd57b
0xffffff80f63bb9c0 : 0xffffff7f877a4ff5
0xffffff80f63bba10 : 0xffffff7f87770d3e
0xffffff80f63bbaa0 : 0xffffff7f8776ccc7
0xffffff80f63bbad0 : 0xffffff7f8776a816
0xffffff80f63bbb00 : 0xffffff80062cb873
0xffffff80f63bbb90 : 0xffffff80062cd76f
0xffffff80f63bbbf0 : 0xffffff80062cb28f
0xffffff80f63bbd40 : 0xffffff8005eb6008
0xffffff80f63bbe50 : 0xffffff8005e26bb1
0xffffff80f63bbe80 : 0xffffff8005e139b5
0xffffff80f63bbef0 : 0xffffff8005e1e003
0xffffff80f63bbf70 : 0xffffff8005ec921d
0xffffff80f63bbfb0 : 0xffffff8005ef3e26
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8814c000->0xffffff7f8815efff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f88144000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f86724000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f864ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f86778000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f88147000
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f867cb000->0xffffff7f86a3afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f864ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f867bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f86778000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f86a45000->0xffffff7f86cf1fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f867cb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f864ba000
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 774f000->0xffffff7f87819fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f864ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f867bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f86778000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f867cb000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000005c00000
Kernel text base: 0xffffff8005e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 92185784039799
last loaded kext at 90285561775752: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f8827a000, size 348160)
last unloaded kext at 74988545819198: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8825c000, size 16384)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1 -
2012 Macbook Air Kernel Panics post after installing Mountain Lion
I recently purchased a 2012 13" Macbook Air. No Issues under Lion for over a month. After upgrading to Mountain Lion (and taking the firmware update to support power), I've been experiencing consistent shutdowns whenever I close the lid and let the machine sleep for more than a few minutes. I've been submitting the error reports and gave apple a call yesterday and we went through some troubleshooting steps but the problem has continued. Is anyone else experiencing this problem? Trying to figure out if it's a Mountain Lion or firmware bug that I will need to live with until a fix comes out or if it's possibly a third party software incompatability issue. Any help or thoughts would be greatly appreciated!
Hi guys! Just installed ML on my early 2009 MBAir (after market upgraded to a 240g SSD, but still just 2g of ram), and I panicked a bit at first when it turned out to be painfully slow and not displaying right (+slow trackpad!).
Bear in mind that the first thing ML will do is index your files for spotlight, which takes a while and is a bit of a resource hog that will slow everything else down and cause your machine to heat up.
I let it work all night, but by morning, my CPU usage was STILL at 100% and everything slow...
Activity monitor showed nothing over 10% CPU usage... First tip was to display ALL processes in Activity monitor, and not just MY processes, to see what exactly was sucking up my CPU!
Then, and it seems to often be the culprit on MBA's, it turned out that the kernel_task process was using up to 170% of my CPU usage (!). Problem is, that process sort of does a million things, so it can be hard to pinpoint the actual issue.
One of the things it does though, is work against overheating...
Given the download+install+indexing, my machine had been working all day and night, and was indeed getting super hot. Turning it off and letting it cool down for a whole fixed it all.
Kernel_task is back to normal, CPU usage is normal, display and trackpad are back to perfect. And in the end, ML is snappier than SL for me, even with the bare minimum in memory!
Good luck! <3 -
Was upgrading to Mavericks 10.9.2, and after install,
Mail and iMessage wouldn't open. I decided to try to restart, and my early 2011 MacBook Pro will not restart. Gives the white Apple logo screen, and a progress bar that fills about 10 percent and the unit shuts down. Tried to repair the disc, and it says it's not repairable. Went to disc utility to restore from my Time Machine backup, and it says there are no backups! I know it backs up every night, yet it is showing nothing.
I guess my question has two parts:
1. Can my disc be repaired by some other means? (Since I don't have the backup I thought I had!)
2. How do I retrieve my backups on my Time Machine(or, where did they go!)?
Thanks for any help anyone can offer.If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing.
Genius Bar Reservation US -
Mavericks causing kernel panics
hi after the update my imac started to do random reboots every few hours its driving me crazy. i have already did a reset of my NVRAM/PRAM and did a memtest and the apple hardware test with no errors
here is the panic log
Anonymous UUID: 19F9CDDB-8BF9-C586-5D7B-438B527591D3
Sun Nov 3 15:05:03 2013
panic(cpu 3 caller 0xffffff802e04f251): "wait queue deadlock - wq=0xffffff80554cbd78, cpu=3\n"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/wait_queue.h:198
Backtrace (CPU 3), Frame : Return Address
0xffffff819020bc70 : 0xffffff802e022f69
0xffffff819020bcf0 : 0xffffff802e04f251
0xffffff819020bd60 : 0xffffff802e04f079
0xffffff819020bd90 : 0xffffff802e01659a
0xffffff819020bdd0 : 0xffffff802e0163b4
0xffffff819020be30 : 0xffffff802e013bdd
0xffffff819020bea0 : 0xffffff802e01e003
0xffffff819020bf20 : 0xffffff802e0c90dd
0xffffff819020bfb0 : 0xffffff802e0f3bd8
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000002de00000
Kernel text base: 0xffffff802e000000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 12420991759645
last loaded kext at 1075163392680: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7fb05dd000, size 335872)
last unloaded kext at 143422438120: com.apple.driver.AppleUSBUHCI 650.4.0 (addr 0xffffff7faecf3000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.AMDRadeonX3000 1.1.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 12 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x8313, 0x434C392D392D3920444452332D3133333300
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Keyboard Hub
USB Device: USB2.0 MFP(Hi-Speed)
USB Device: USB OPTICAL MOUSE
USB Device: Apple Keyboard
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Composite Device
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 25.1That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.
The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
Kernel Panic only after I install 16GiB RAM but it passed memtest and AHT
Kernel Panics occur after I installed the 16GiB RAM(Corsair Vengeance Laptop Memory Kit 16 GB (2x8 GB) DDR3 1600MHz CL10 PC3 12800 (CMSX16GX3M2A1600C10) in my MacBook Pro 17" 2011 early. It might appear in login window, or after using Safari for 2 or 3 hours. If I did't use the MBP overnight and just let it run, there would be strong possibility that kernel panic didn't occur. But on the next day when I went up and start using the computer, the kernel panic occur in half an hour.
I run the memtest for 12+ hours and Apple Hardware Test for 19+ hours, but no error was found. I tried OS X Lion 10.7.4 and OS X Mountain Lion 10.8 GM, and even a clean install of 10.7.4, but it still occur.
However, when I install one of the 16GiB a.k.a 8GiB, kernel panic never occur. I even tried one 8GiB with another my old 4GiB ram, and kernel panic didn't occur either.
I've tried to fix the problems for 2 weeks, and I did everything I can. So, can anyone tell me which part might be bad, Mac or RAM? Should I goto Genius Bar or ask Corsair for RMA?
Here's my latest panic log:
Fri Jul 20 10:55:04 2012
panic(cpu 6 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000290560, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000001295eb000, CR3: 0x000000012af4c018, CR4: 0x00000000000606e0
RAX: 0x0000000000000001, RBX: 0x000000000043f000, RCX: 0xffffff8025022780, RDX: 0x000000000037a1de
RSP: 0xffffff81d0c93da0, RBP: 0xffffff81d0c93dc0, RSI: 0x0000000020c85580, RDI: 0xffffff80051880e8
R8: 0xffffff81d0c93f08, R9: 0xffffff81d0c93ef8, R10: 0x0000000129a02000, R11: 0x0000000000000000
R12: 0xffffff80051880e8, R13: 0x0000000000000000, R14: 0xffffff8030cdddc0, R15: 0x0400000000000000
RFL: 0x0000000000010206, RIP: 0xffffff8000290560, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x00000001295eb000, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81d0c93a50 : 0xffffff8000220792
0xffffff81d0c93ad0 : 0xffffff80002c473a
0xffffff81d0c93c80 : 0xffffff80002da0cd
0xffffff81d0c93ca0 : 0xffffff8000290560
0xffffff81d0c93dc0 : 0xffffff800026c9c3
0xffffff81d0c93f40 : 0xffffff80002c3fbb
0xffffff81d0c93fb0 : 0xffffff80002d9ff1
BSD process name corresponding to current thread: WebProcess
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 33803619400129
last loaded kext at 33523436785050: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f807cd000, size 241664)
last unloaded kext at 331013518734: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80ac3000, size 65536)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15095.768120
com.parallels.kext.prl_netbridge 7.0 15095.768120
com.parallels.kext.prl_hid_hook 7.0 15095.768120
com.parallels.kext.prl_hypervisor 7.0 15095.768120
com.parallels.kext.prl_usb_connect 7.0 15095.768120
com.Cycling74.driver.Soundflower 1.5.2
com.jmicron.driver.JMB38X 1.5.0
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleIntelProfile 85.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4Junlu wrote:
Thank you for your reply.
My 8GiB RAM is also two 4GiB DDR3 1600MHz (SAMSUNG) and it was running very well.
I also checked the intel documents (http://ark.intel.com/products/50067/Intel-Core-i7-2720QM-Processor-(6M-Cache-up- to-3_30-GHz), and it says:
Memory Types
DDR3-1066/1333/1600
If you have read my original reply to you post, I did mention that someimes it will work and sometimes it won't. Your Samsung might be rated at 1600MHz but the CL could be higher than your Corsair which is why it worked.
The memory Type you read in the link you provided is motherboard/logicboard depended. Your Logic board is rated at 1333MHz. So going 1600MHz will not benefit you since you're locked at 1333MHz.
good luck -
Random Kernel Panics even after Clean Install from Genius Bar
Despite being "all apple" I'm about fed up with these kernel panics and ready to convert!
I believe these started with Lion... I'm now fully updated on Maverick.
Nothing has seemed to change.
I took my iMac to the Genius Bar after I finally figured out a way to replicate a panic.
After all sorts of memory, and other hardware tests they suggested and performed a clean sweep.
I came home, restored with Time Machine, and thought all was well...
Now, a week later I'm back to having restarts in the middle of extensive projects.
I've had two in the past two hours.
I initially diagnosed it as anytime a large file (2GB+) was being moved, saved, or when a back up or virus scan was being performed.
Then it happened at other times and proved that wrong.
Then I assumed it was RAM. I took it out, cleaned, and performed multiple tests. All was good and up.
Then I could reproduce it while working with a LARGE file in iMovie.
Thats when I took it to the Bar.
Now, I'm long out of iMovie and working mainly in Google Chrome with nothing else opened, but Evernote, and FileZilla, which I have used for years.
The last two panics have included the : 0xdeadbeefdaadbeef
Could it be the grapics drivers? Using
NVIDIA GeForce 9400
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0869
Revision ID: 0x00b1
ROM Revision: 3454
Any Help?
I can post the panics if needed...Here's the EtreCheck... looks like I have a lot more 3rd Party stuff than I realized...? Probably some of the problem?
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 6:23:1
Disk Information:
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (78.52 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GA11N disk1 : (661.8 MB)
disk1s1 (disk1s1) <not mounted>: 576.2 MB
disk1s1s1 (disk1s1s1) <not mounted>: 32 KB
Cooper Family (disk1s1s2) /Volumes/Cooper Family : 566 MB (Zero KB free)
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.2.18)
org.virtualbox.kext.VBoxUSB (4.2.18)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.ciscosystems.ciscoconnectupgrade.daemon.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.gopro.stereomodestatus.plist 3rd-Party support link
[System] com.leapfrog.connect.shell.plist 3rd-Party support link
[System] com.line6.l6ksettingmgr.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.rim.BBDaemon.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.rim.BBLaunchAgent.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Google Drive
Launch Nikon Message Center 2
CFAgent
Internet Plug-ins:
DirectorShockwave: Version: 11.6.4r634 3rd-Party support link
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
LogMeInSafari64: Version: 1.0.497 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
LogMeIn: Version: 1.0.497 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.497 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.3.1 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
GoPro 3rd-Party support link
Growl 3rd-Party support link
Line6AudioMIDI 3rd-Party support link
Perian 3rd-Party support link
PenTablet 3rd-Party support link
Old Applications:
Nikon Message Center 2: Version: 2.1.1 - SDK 10.5 3rd-Party support link
/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app
/Applications/iWork '09
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Preschool Animal Match: Version: 1.0 - SDK 10.0 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% Google Drive
1% Core Sync
1% EtreCheck
0% coreservicesd
Top Processes by Memory:
172 MB com.apple.IconServicesAgent
123 MB softwareupdated
115 MB Google Chrome
90 MB mds_stores
82 MB Google Drive
Virtual Memory Information:
4.95 GB Free RAM
1.75 GB Active RAM
321 MB Inactive RAM
755 MB Wired RAM
514 MB Page-ins
0 B Page-outs
Thank You ALL !
Any direction is better than frustration! -
After installing Mavericks my MacBook Pro and my MacMini can't shut down, only a grey screen and finish. Must be killed by the power button. Why?
Nach der Installation von Mavericks kann ich weder das MacBook Pro (2 x 2.4 GHz) noch den MacMini (2 x 2.66 GHz) herunterfahren. Es bleibt ein dauerhafter grauer Bildschirm. Nach 20 min habe ich einen erzwungenen Neustart durchgeführt.
Ausserdem startet die Macs wesentlich langsamer als mit OS X 10.6.8.same here... sometimes it works, most of the time it doesn't!!
-
Mail app quits when opened after installing Mavericks. I reinstalled and still the same. I noticed the mail app icon has not changed to the new icon in Mavericks. Any suggestions?
I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT -
Clean installed iMac has kernel panic's
Hi,
I have a 2011 iMac with 16GB Kingston Memory installed. I have no USB devices connected. Only a keyboard and a ethernet cable. I keep on having kernel panic's with this iMac. An employee at a Apple Premium Reseller shop adviced me to do a clean install. I did this, but now i'm having this kernel panic again. I have not installed any suspicous software, just standard stuff like Adobe, Askype, Chorme, iWork … and so on.
Can anyone read a kernel panic file and determine what the problem might be?
Thanks in advance,
Hannes
Thu Jan 5 19:39:26 2012
Panic(CPU 0): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0
RAX: 0x00000000ffffffff, RBX: 0x0000000000002710, RCX: 0x0000000000007000, RDX: 0x0000000000000001
RSP: 0xffffff81f08bbc8c, RBP: 0xffffff81f08bbc90, RSI: 0x0000000000007000, RDI: 0xffffff81a2c53004
R8: 0x000000000ee463ce, R9: 0xffffff80255a3140, R10: 0x8000000000100000, R11: 0x0000000000000000
R12: 0x0000000000007000, R13: 0xffffff81a2c53004, R14: 0x0000000000000067, R15: 0x0000000000000000
RFL: 0x0000000000000292, RIP: 0xffffff7f80efa7b7, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 0), Frame : Return Address
0xffffff800010bf50 : 0xffffff80002c781c
0xffffff800010bf80 : 0xffffff80002c2790
0xffffff800010bfd0 : 0xffffff80002d7bd2
0xffffff81f08bbc90 : 0xffffff7f80ed894a
0xffffff81f08bbcf0 : 0xffffff7f80f22dee
0xffffff81f08bbd10 : 0xffffff7f80f23b24
0xffffff81f08bbd30 : 0xffffff7f80f23f0f
0xffffff81f08bbda0 : 0xffffff7f80ed27a7
0xffffff81f08bbe20 : 0xffffff7f80ecbc94
0xffffff81f08bbe60 : 0xffffff7f80efc295
0xffffff81f08bbe80 : 0xffffff7f80ec7cbd
0xffffff81f08bbec0 : 0xffffff7f80e88542
0xffffff81f08bbef0 : 0xffffff8000639966
0xffffff81f08bbf30 : 0xffffff80006386e0
0xffffff81f08bbf70 : 0xffffff8000638584
0xffffff81f08bbfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(501.58.1)[13BE9AFD-5158-3CD9-B5E9-AAF5BE3062 B4]@0xffffff7f80e69000->0xffffff7f80fa8fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f80822000
dependency: com.apple.iokit.IO80211Family(411.1)[BF69D46E-3F5C-35C5-8167-9F872E3B20AA]@0xff ffff7f80e31000
dependency: com.apple.iokit.IONetworkingFamily(2.0)[59A00F6B-3710-3E07-9921-70C45782FF8C]@0 xffffff7f80910000
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(501.58.1)[13BE9AFD-5158-3CD9-B5E9-AAF5BE3062 B4]@0xffffff7f80e69000->0xffffff7f80fa8fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f80822000
dependency: com.apple.iokit.IO80211Family(411.1)[BF69D46E-3F5C-35C5-8167-9F872E3B20AA]@0xff ffff7f80e31000
dependency: com.apple.iokit.IONetworkingFamily(2.0)[59A00F6B-3710-3E07-9921-70C45782FF8C]@0 xffffff7f80910000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 1179727691569069
last loaded kext at 1145263528755496: com.apple.driver.AppleUSBCDC 4.1.15 (addr 0xffffff7f80848000, size 16384)
last unloaded kext at 1145440509595075: com.apple.driver.AppleUSBCDC 4.1.15 (addr 0xffffff7f80848000, size 12288)
loaded kexts:
com.apple.driver.iPodSBCDriver 1.6.0
com.apple.iokit.AppleThunderboltUTDM 1.0.5
com.apple.filesystems.afpfs 9.8
com.apple.nke.asp_tcp 6.0.1
com.apple.filesystems.smbfs 1.7.0
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.kext.ATIFramebuffer 7.1.4
com.apple.driver.AppleHDA 2.1.3f7
com.apple.ATIRadeonX3000 7.1.4
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AirPort.Atheros40 501.58.1
com.apple.driver.AppleLPC 1.5.3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.AppleIntelHD3000Graphics 7.1.4
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleUSBEHCI 4.5.5
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 220.62.1
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.kext.ATI6000Controller 7.1.4
com.apple.kext.ATISupport 7.1.4
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOSurface 80.0
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleUSBHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOUSBFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Panic(CPU 2): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0
RAX: 0x00000000782c0c60, RBX: 0x0000000000000200, RCX: 0x0000000000000000, RDX: 0x0000000000000002
RSP: 0xffffff81f077b9e0, RBP: 0xffffff81f077ba30, RSI: 0x0000000000000003, RDI: 0xffffff802478d000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000000000001f, R11: 0xffffff800063d464
R12: 0x0000000000000000, R13: 0x0000000000000002, R14: 0xffffff8024790f00, R15: 0xffffff8024910a00
RFL: 0x0000000000000286, RIP: 0xffffff7f80a7b391, CS: 0x0000000000000008, SS: 0x0000000000000000
Backtrace (CPU 2), Frame : Return Address
0xffffff81c94bff50 : 0xffffff80002c781c
0xffffff81c94bff80 : 0xffffff80002c2790
0xffffff81c94bffd0 : 0xffffff80002d7bd2
0xffffff81f077ba30 : 0xffffff7f80a80258
0xffffff81f077ba70 : 0xffffff7f80947011
0xffffff81f077bb00 : 0xffffff7f80947ac7
0xffffff81f077bbe0 : 0xffffff800063a1b1
0xffffff81f077bc40 : 0xffffff7f8094ac81
0xffffff81f077bce0 : 0xffffff7f8094fb76
0xffffff81f077bd50 : 0xffffff7f80994ad4
0xffffff81f077bda0 : 0xffffff7f8099350f
0xffffff81f077be00 : 0xffffff7f807eb907
0xffffff81f077be60 : 0xffffff7f807eba54
0xffffff81f077be90 : 0xffffff7f807e9847
0xffffff81f077bed0 : 0xffffff7f8084f55b
0xffffff81f077bf20 : 0xffffff7f808504cf
0xffffff81f077bf50 : 0xffffff7f8084e876
0xffffff81f077bf70 : 0xffffff800023db2c
0xffffff81f077bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(4.5.5)[4E51AA1E-079B-38B5-A56D-6F9D251FD7FF]@0xffff ff7f80942000->0xffffff7f80990fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f80822000
com.apple.driver.AppleUSBEHCI(4.5.5)[CAA2352E-D136-3656-ADF9-6BB3A42C2188]@0xff ffff7f80a73000->0xffffff7f80a89fff
dependency: com.apple.iokit.IOUSBFamily(4.5.5)[4E51AA1E-079B-38B5-A56D-6F9D251FD7FF]@0xffff ff7f80942000
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f80822000
com.apple.iokit.IOSCSIArchitectureModelFamily(3.0.1)[D5BA1CB5-C700-319C-9FD9-75 411B14813D]@0xffffff7f807e7000->0xffffff7f80811fff
com.apple.iokit.IOUSBMassStorageClass(3.0)[361517C9-FCD0-3008-8FB3-5C27E37F462E ]@0xffffff7f80991000->0xffffff7f809a1fff
dependency: com.apple.iokit.IOUSBFamily(4.5.5)[4E51AA1E-079B-38B5-A56D-6F9D251FD7FF]@0xffff ff7f80942000
dependency: com.apple.iokit.IOStorageFamily(1.7)[E0606FD9-7CC1-3E36-BC0A-E0768FF988E4]@0xff ffff7f80768000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.0.1)[D5BA1CB5-C700-319C-9FD9-75 411B14813D]@0xffffff7f807e7000
com.apple.iokit.IOSCSIBlockCommandsDevice(3.0.1)[00A8CAF8-AE46-330D-A3AF-62D0C3 0DD64B]@0xffffff7f8084d000->0xffffff7f80861fff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.0.1)[D5BA1CB5-C700-319C-9FD9-75 411B14813D]@0xffffff7f807e7000
dependency: com.apple.iokit.IOStorageFamily(1.7)[E0606FD9-7CC1-3E36-BC0A-E0768FF988E4]@0xff ffff7f80768000
Kernel Extensions in backtrace:
com.apple.driver.AppleUSBEHCI(4.5.5)[CAA2352E-D136-3656-ADF9-6BB3A42C2188]@0xff ffff7f80a73000->0xffffff7f80a89fff
dependency: com.apple.iokit.IOUSBFamily(4.5.5)[4E51AA1ERun the Apple Hardware Test program. See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
Dear I have recently updated the free software version of OS Mavericks and after installing it my menu bar has become less responsive. Previously it slided very smoothly to show all the applications but now it drags and i have to slide it many times to see all the applications. It has become very slow. Pl suggest
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
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