Installing SBO 2007 Error Unable to connect to database

Trying to install SBO 2007.
First install server tools, then sever.
The SBO -Common database exists as per checking the SQl database.
The install asked for the database server, database name, user name and password in which I enter this correctly.
A message states:
WARNING
'Unable to connect to database;verify database server name and that database is started'.
I am unable to proceed further. Can any on assit please.
Have also tried un installing SBO 2007, deleting databases and rebooting - without success.

Dear Lisa,
You will get this issue when you are using named/non-default instance of MS SQL Server during the installation progress
of SAP Business One Integration Platform.
The B1iP installation program uses default port (1433) to connect MS SQL
Server and to create database. The named instance will use the port
other than 1433.
1. Before the installation of B1iP, change the port of the named
    instance to 1433, which will be used to install B1iP.
2. If 1433 is being used by another application, and cannot be changed,
    the steps below is one walk-around way:
    a) Stop the instance of MS SQL Server, which is using the port 1433
    b) Change the named instance, which will be used to install B1iP, to
       1433 temporary, and remember the port to recover
    c) Install B1iP (or SAP Business One with B1iP component)
    d) After installation, stop the B1i service. Under B1i folder, in
       the Xcellerator.cfg, change 1433 to the port that B1iP DB
       instance used.
    e) Change back the ports of SQL Server.
    f) Run the service of SQL Server and B1i again.
Regards,
Rakesh Pati
SAP Business One Forum Team

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I'm trying to upgarde from SAP 2007 A PL-42 to PL-49.
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Password:-                      (password)
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Addidtional Information:
During installation, it tries to access c:\windows\system32\sqljdbc_auth.dll file, when i click the NEXT button, just before i get the TCP/IP error.
Would highly appreciate the help.
Regards,
Asif

Dear Asif,
You may check these threads first:
Re: Unable to connect after migrating from SQL Server 2000 to SQL Server 2005
Re: Installing SBO 2007 Error Unable to connect to database
Thanks,
Gordon

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Hi All,
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dblogin userid system, password tiger.
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Hi,
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the call interface. You must choose OCI.
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for more :
http://gerardnico.com/wiki/dat/obiee/oci
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% cd /usr/sap/<SID>/MDSxx/log
% ls -ltr
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% tail -100 MDS_LogXXUX101224X164953.csv
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2011-09-23T06:10:48.933,6       ,24,"Service 'SID', Schema 'system', ERROR CODE=12154 ||| ORA-12154: TNS:could not resolve the connect identifier specified
OCI Attach, try again ...
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Hello tf22raptor.
I see that you're now experiencing an issue getting the Device Tool box to run. I will try and assist with this.
After reviewing this post and the other thread, I have a few things you can try.
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I hope this helps you out. Thanks for posting on the HP Forums.
I worked on behalf of HP.

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Hello Experts,
I have enabled a 'SSO to database' between SAP BW and Business objects by referencing to the documents related to below link.
[http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtosetupSSOagainstSAPBWinSBOBI4.0forLDAPusers]
I have created a universe connection with option 'use single sign on when refreshing reports at view time' and have created a universe on top of my BEx query by log-in to the universe designer tools using my LDAP account.
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I also get a dump in the SAP BW system - I analyzed the dump in SAP BW using st22 tcode and it gives the error short text as - Incomplete logon data and run-time error - CALL_FUNCTION_SIGNON_INCOMPL
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I want the users to log-in to webi rich client or BO 4.0 Launch pad/Info-view using their 'LDAP' authentication and run reports against the universe on SAP BW/BEx query without any errors or additional username/password requirements.
Can someone please tell me if I am missing any steps/configuration and guide me to achieve the above mentioned desired result ?
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Thanks & regards,
CD.

Hi Simone,
Thank you for the reply.
Here are the things done by me.
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BO 4.0: Database error:Unable to connect to SAP BW server Incomplete logon

Hello Experts,
I have enabled a 'SSO to database' between SAP BW and Business objects by referencing to the documents related to below link.
http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtosetupSSOagainstSAPBWinSBOBI4.0forLDAPusers
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Now when I run the report with either SAP account or LDAP - I am able to run a adhoc webi report on this universe and get data either through the webi rich client or via BO 4.0 Info-view/Launch Pad.
But the issue is that when other users are trying to run webi queries on this universe either through Info-view/launch pad or rich client by log-in via LDAP Authentication - they get the below error: I have given SAP_ALL to this user for time being and also have done the necessary configuration for 'simple user format' in CMC so these user has 1 account with 3 alias definitions: Enterprise, SAP, R/3.
Database error: Unable to connect to SAP BW server Incomplete logon data -
If the user logs on into the BO 4.0 Info-view/launch pad or webi rich client using his SAP authentication than he is able to run and retrieve data.
I also get a dump in the SAP BW system - I analyzed the dump in SAP BW using st22 tcode and it gives the error short text as - Incomplete logon data and run-time error - CALL_FUNCTION_SIGNON_INCOMPL
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I want the users to log-in to webi rich client or BO 4.0 Launch pad/Info-view using their 'LDAP' authentication and run reports against the universe on SAP BW/BEx query without any errors or additional username/password requirements.
Can someone please tell me if I am missing any steps/configuration and guide me to achieve the above mentioned desired result ?
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Whether your problem is solved?
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Server Error in '/' Application. [COMException (0x81020024): Unable to connect to database]

Hi,
My team and I are trying to resolve this issue. some of our users are having trouble uploading data into the database. this is the error that they are getting.
I would really appreciate it if you could help me get ridd fo this issue.
Server Error in '/' Application.
Unable to connect to database. Check database connection information and make sure the database server is running.
Description:
An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details:
System.Runtime.InteropServices.COMException: Unable to connect to database. Check database connection information and make sure the database server is running.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace
below.
Stack Trace:
[COMException (0x81020024): Unable to connect to database. Check database connection information and make sure the database server is running.]
   Microsoft.SharePoint.Library.SPRequestInternalClass.PreInitServer(String bstrAbsoluteRequestUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gApplicationId, Guid gSiteId, Guid gDatabaseId,
String bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, Boolean fHostHeaderIsSiteName) +0
   Microsoft.SharePoint.Library.SPRequest.PreInitServer(String bstrAbsoluteRequestUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gApplicationId, Guid gSiteId, Guid gDatabaseId, String
bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, Boolean fHostHeaderIsSiteName) +359
[SPException: Unable to connect to database. Check database connection information and make sure the database server is running.]
   Microsoft.SharePoint.Library.SPRequest.PreInitServer(String bstrAbsoluteRequestUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gApplicationId, Guid gSiteId, Guid gDatabaseId, String
bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, Boolean fHostHeaderIsSiteName) +479
   Microsoft.SharePoint.SPSite.PreinitializeServer(SPRequest request) +666
   Microsoft.SharePoint.SPWeb.InitializeSPRequest() +548
   Microsoft.SharePoint.SPWeb.EnsureSPRequest() +75
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   System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171
the description of the error on the server is as follows:
The description for Event ID ( 27745 ) in Source ( Windows SharePoint Services 3 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: #50071: Unable to connect to the database MOSS_Content_RBI on BartDB\Bart. Check the database connection information
and make sure that the database server is running..

are you using the Aliases for the SQL Server, make sure your account having the correct permission.
If it is your QA farm, you can run the config wizard to fix his problem...
check this post having the similar issue.
http://social.technet.microsoft.com/Forums/sharepoint/en-US/478d6b3a-a51e-48c5-832b-5afb51c69734/unable-to-connect-to-the-sql-content-database-from-sharepoint-web-front-server?forum=sharepointadminlegacy
http://hammad1.wordpress.com/2008/06/04/unable-to-connect-to-database-in-event-logs/
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

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Installing SBO 2007 Error Unable to connect to database

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