Installing serial number

I cannot install my serial number I received with purchase and download of Acrobat X! Pro. I keep getting this error message
"Serial number provided is valid but a qualifing productcould not be found on this computer"
Select a Product does not have Acrobat X! Pro listed.
I have downloaded this product and have used it for the past couple of days. It is installed on this computer. I paid a lot of money and for me not being able to install serial number creates continual
display of acrobat to buy.

That message appears to be indicating you purchased an upgrade version but it is not able to find a qualifying earlier version that validates the upgrade purchase.  If you have a qualifying earlier version there should be someplace you can enter the serial number for that version so that your upgrade is properly validated.

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