Installing subscription on new computer.

I have a monthly subscription for CC and Lightroom 5. I have them installed on my laptop, which has now crashed and is being sent off for a new harddrive. I can usually uninstall from one computer and reinstall on another with no problem. However since my laptop crashed I can not uninstall from there and reinstall on my backup computer. I am at a loss for how to let Adobe know my subscription is not usable and I need to install it on a different computer. Any advice please?

You are allowed to install on two machines, so unless you have used up both installations you still have another you can avail of.
If you need help directly from Adobe Support you can contact them either by chat or via phone.  They can usually deal with issues involving machine out of one's contriol.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

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    Date: Wed, 21 Nov 2012 09:53:27 -0700
    From: [email protected]
    To: [email protected]
    Subject: Installing upgrade on new computer if prior edition is not installed
        Re: Installing upgrade on new computer if prior edition is not installed
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