Integrate BAM 11g with ALBPM

Is it possible to integrate Oracle BAM11g with ALBPM ?if so please provide me some doc on that

If ALBPM can publish messages on JMS Topic or queue, you can integrate with BAM using BAM EMS (Enterprise Message Source). Check BAM EMS documentation: http://download.oracle.com/docs/cd/E12839_01/integration.1111/e10224/bam_ent_msg_sources.htm#CJACJBIH

Similar Messages

  • Integrate UCM 11g with SES 10g

    Hi all,
    Does anyone know if it is possible to connect SES 10g with UCM 11g? In the certification matrix of ECM 11g it says:
    Installation Type               Version Supported     Category                    Product                    Version                    Additional Comments / Exceptions                    
    "Oracle UCM Oracle URM"     11gR1 (11.1.1.3+)     Search Crawler Integration     Secure Enterprise Search     10g (10.1.8.4) 11g (11.1.2)     Crawler integration.                    
    "Oracle UCM Oracle URM"     11gR1 (11.1.1.3+)     Search (Full-text)               Secure Enterprise Search     11g (11.1.2)               For use as full-text search engine for UCM.                    
    Does this mean that SES 10g cannot be used as full text search engine with UCM 11g?
    Another related question: I seem to recall that starting from UCM 11g documents are stored in the database instead of on the file system by default. Is this true, and does this also require an 11g database version? I cannot find anything about this in the installation guide.
    Regards,
    Stijn

    Hi Bill,
    Unfortunately we're dealing with a Windows stack, and SES 11g isn't out yet for Windows.
    Regarding your second point: you guys at Fishbowl really have a solution for everything ;-).
    Have you also been able to solve the question I posted here: Region templates from Site Studio used  in Webcenter applicaton
    @Stijn wrote:
    Basically we're developing a portal application in WebCenter and we want to store pages as content in UCM. We also want to make use of the Site Studio
    contribution editor as this is the only way I see to be able to have a rich text editor with inline images.
    Btw: what I'm still looking for is a way for a user to easily upload and use an image from within the rich text editor. The basic feature is that when you want to
    insert an image, a search result of images is shown. This isn't really useful, as the number images might also increase to a 1000 or more.

  • ADF Framework with Oracle BAM 11g

    Can any one guide me for integrating Oracle BAM 11g with Oracle Application Developement Framework (Oracle ADF) ?Thanx in advance.
    Thanks & Regards,
    Amik

    Take a look at BAM Data Control functionality.
    http://download.oracle.com/docs/cd/E15523_01/integration.1111/e10224/bam_data_control.htm

  • BAM 11G - I can´t  logon in the web application

    I have instaled the BAM 11g with WLS 10.3 and the database is Oralce XE, i am having a problem logging in the BAM. When I put the user and pass, the page refresh and returns to the same page, so i can´t acesse the BAM Web Application.
    I was analyzing the bam_server log and I saw 2 erorrs that can be intereting the solve the problem.
    ####<Feb 7, 2005 11:32:12 AM EST> <Info> <SSOSyncFilter> <vmwarebea> <bam_server1> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1107793932934> <BEA-000000> <SSOFilter: Principal Match = "false" CustomHeader = "null">
    ####<Feb 7, 2005 11:32:12 AM EST> <Info> <SSOSyncFilter> <vmwarebea> <bam_server1> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1107793932934> <BEA-000000> <SSOFilter: Remote User is Null>
    SSOFilter
    ####<Feb 4, 2005 6:01:58 PM EST> <Debug> <SecurityRoleMap> <vmwarebea> <bam_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1107558118497> <BEA-000000> <urn:bea:xacml:2.0:entitlement:role:OracleSystemRole:, 1.0 evaluates to Deny>
    ####<Feb 4, 2005 6:01:58 PM EST> <Debug> <SecurityRoleMap> <vmwarebea> <bam_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1107558118497> <BEA-000000> <XACML RoleMapper: accessing role OracleSystemRole: DENIED>
    The second error is repeating for all roles configured in the console. Anyone has the same problem?
    Thanks.
    Edited by: user11155025 on 25/05/2009 10:50

    What build, release candidate are you using? Can you check in wls console that config/deployment is ok?

  • Integrate LDAP with ALBPM Enterprise

    hi,
    Did anyone tried to integrate LDAP with ALBPM Enterprise?
    If using LDAP for creating directory, will it create a new schema in LDAP?
    If need to make use of existing LDAP schema, how can we do it?
    Need HELP!!!
    Thanks

    Hi Jasmine,
    Here are the choices you have for your Directory Service in ALBPM 6.0 Enterprise Standalone (I pulled them off of http://portal.plumtree.com/portal/server.pt?open=512&objID=3422&&PageID=5325&mode=2&in_high_userid=573417&cached=true).
    Sorry - I don't see "Open LDAP" in the list.
    Single Source JNDI Plugins: Sun ONE Java System Directory Server 5.2 (JNDI), MS Active Directory 2003 (JNDI). (Deprecated - they cannot be created any more); Single Source JDBC Plugins: Oracle 9i and 10g, MS SQLServer 2005, IBM DB2 UDB 8.2 and 9.1 using DataDirect JDBC Drivers 3.6; Sybase ASE 15.0.2 will be supported in ALBPM 6.1; Hybrid Plugins: Sun ONE System Directory Server 5.2 and Oracle 9i, Sun ONE System Directory Server 5.2 and Oracle 10g, MS Active Directory 2003 and Oracle 9i, MS Active Directory 2003 and Oracle 10g, MS Active Directory 2003 and MS SQL Server 2005, Sun ONE System Directory Server 5.2 and IBM DB2 8.2 or 9.1
    hth,
    Dan

  • How to integrate Crystal Report  with oracle JDeveloper 11g

    Hi,
    How to integrate Crystal Report  with oracle JDeveloper 11g
    Regards ,
    Amol

    I dont think that you can integrate Crystal Reports with JDevelpoer but you can use runtime libraries to your project to get crystal report functionality
    To know more please go through supported platforms
    [Supported Platforms|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/504d0204-681e-2b10-2381-853d88974cfc]
    Regards,
    Tej

  • Enterprise Link in BAM 11G

    Hi , How to access Enterprise Link in BAM 11g ( Linux) ?I need to import plans from 10.1.3.4 Can anyone guide me how to access Design Studio in BAM 11G.

    The BAM 10g Enterprise Link is not supported in 11g. Instead there is native integration with JMS and native integration with Oracle Data Integrator.

  • Is it possible to use SOA Suite 11g with JDeveloper's integrated WebLogic?

    Is it possible to use SOA Suite 11g with JDeveloper's integrated WebLogic? Or do you have to install an external WebLogic?
    Thanks for help.
    Edited by: user7722720 on 07-Dec-2011 02:04

    Hi
    By default, NO it is NOT possible to deploy any SOA Applications on Integrated Weblogic Server that comes with JDeveloper. This integrated weblogic server is very light weight basic weblogic server with single domain (only 1 AdminServer) to deploy a standard J2EE, ADF Applications like EJBs, WebApps, WebServices, ADF Apps etc. BUT SOA (having BPEL, BPMs etc ) cannot be deployed.
    There is an option to upgrade this integrated weblogic server and install SOA on top of this. Like download soa installer that matches with your JDeveloper version and install soa on top of this weblogic. BUT I strongly do not recommend this, because you will not be able to upgrade iin future to the latest versions.
    Yes, its always better to install the standalone Weblogic Server that matches with your JDeveloper version. Then install SOA on top of this Weblogic Server. Then create RCU Schemas in any Oracle Database. Run config wizard and create a SOA Domain. Now integrate this in your JDeveloper to deploy any soa applications.
    Make sure that JDeveloper, Weblogic Server, SOA Software, RCU all these versions should match and they should be same.
    Thanks
    Ravi Jegga

  • BAM integration with BPM 11gR1

    Hi,
    I am trying to integrate BPM 11gR1 with BAM starting with a simple scenario as am a newbie with BAM.
    The requirement is to generate a report for tracking a BPM process and whenever a new instance of a BPM process is created, the report should be updated and reflect the change.
    I have carried out the following steps:
    1. Updated the BAM Adapter on the SOA server with the BAM server details (IP,port, credentials)
    2. Cleared the "DisableActions" parameter on the EM console for BPM.
    3. Created two Business Indicators for the BPM process whose tracking is to be done. Both these indicators are "Dimensions" with Type String. Used an Assign activity inside the BPMN process to populate the values from the request payload.
    4. Created a new Data Object in BAM Architect (Inside a new folder created within Samples folder) and added two columns to it corresponding to the business indicators.
    5. In the "Project Properties" of the BPM project, enabled the BAM option and provided the path of Data Object as /Samples/NewFolder. And deployed the project.
    6. Created a new BAM report using Active Studio of view type "Updating List" and selected the data object created.
    Now, the expected outcome is that whenever the BPM process is invoked and it's instance is created, the data should be sent to BAM and the report should be updated with the values of these Business indicators.
    But this is not happening and also am not able to track if the data is at all being sent from BPMN process to BAM.
    Not sure if missing out something.
    Any inputs/thoughts would be really helpful,thanks.

    Hi
    You seem to have done all the actions required :
    BAM adapter configuration
    Disable Actions cleared in EM
    BPM process enable for BAM publishing.
    Here are a few things you can investigate.
    Check the configuration again. Ensure BAM adapter and BPM project preference is pointing to the same JNDI name.
    BAM Adapter configuration sometimes require a restart. Please do so , if not already done.
    Check if any data showed up in Component DO ? If yes, the problem might just be with the BI DO. Try to send 2-3 instances
    Is this PS3 (11.1.1.4.0)? If yes, it will automatically create the BI dataobject for you in Samples folder upon deployment so check under Samples folder if a new DO has been created.
    Remember that you need to deploy the process with BAM enabled and BAM server running to get BI data into BAM.
    Lastly, check the logs - check bamserver.log , bam-diagnostics.log and Soa/bpm log to get more information.
    Regards
    Payal

  • Oracle BAM 11g - Deployments and development questions

    Hi!
    I have few questions related to Oracle BAM 11g developement and deployment processes. We are going to use that together with Oracle SOA Suite 11g ( BPEL / BPM processes), and now my questions are related to development phase:
    1. If we have two or more Oracle BAM developers with their own Oracle BAM server instances, and we would like to share our development work, should/can we you same database repository to share the reports, data objects?
    2. How we can copy Oracle BAM Data Objects, Reports etc from one environment (dev) to other environments (test, accept test, integration test, production) ? In software deployment projects (like Spring or Grails web-projects) we have used version control system and CI to build packages to different environments etc. How is the Oracle BAM deployment process actually "planned to be" since it uses its database repository to store objects and reports ?
    3. The Oracle BAM itself has nice reports etc (Oracle BAM Client) that can be used using IE browser. How if we have to show/include those reports from Oracle WebCenter Spaces ? Is it possible and how?

    Hi,
    Were you able to find the answer to your questions? Especially the one, showing BAM reports in Webcenter Spaces?

  • Oracle BAM 11g : bam-rcu.bat fails

    Hi all,
    When installing BAM 11g (tp4 download), & when i run the bam-rcu.bat, it strucks in between & throws the following error :
    D:\BAM\BAM_OC4J_HOME\bin>bam-rcu.bat
    Buildfile: D:\BAM\BAM_OC4J_HOME\bin\..\install\bam\rcu-tasks.xml
    create-bam-schema:
    [echo] bam.jdbc.connectstring=10.176.231.205:1521:aih1
    [echo] bam.jdbc.url=jdbc:oracle:thin:@10.176.231.205:1521:aih1
    [echo] bam.db.user=ORACLEBAM
    [echo] bam.db.password=bam
    drop-and-create-bam-user:
    [echo] == sqlplus 'vhmanager/welcome_1 as sysdba' @dropuser_bam_oracle.sql ORACLEBAM ==
    [exec]
    [exec] SQL*Plus: Release 10.1.0.4.2 - Production on Thu Jun 12 00:25:55 2008
    [exec]
    [exec] Copyright (c) 1982, 2005, Oracle. All rights reserved.
    [exec]
    [exec]
    [exec] Connected to:
    [exec] Oracle Database 10g Enterprise Edition Release 10.1.0.4.2 - Production
    [exec] With the Partitioning, OLAP and Data Mining options
    [exec]
    [exec] old 1: DROP USER &bam_user CASCADE
    [exec] new 1: DROP USER ORACLEBAM CASCADE
    [exec]
    [exec] User dropped.
    [exec]
    [exec] SQL> Disconnected from Oracle Database 10g Enterprise Edition Release 10.1.0.4.2 - Production
    [exec] With the Partitioning, OLAP and Data Mining options
    [echo] == sqlplus 'vhmanager/welcome_1 as sysdba' @createuser_bam_oracle.sql ORACLEBAM bam SYSTEM TEMP ==
    [exec]
    [exec] SQL*Plus: Release 10.1.0.4.2 - Production on Thu Jun 12 00:25:56 2008
    [exec]
    [exec] Copyright (c) 1982, 2005, Oracle. All rights reserved.
    [exec]
    [exec]
    [exec] Connected to:
    [exec] Oracle Database 10g Enterprise Edition Release 10.1.0.4.2 - Production
    [exec] With the Partitioning, OLAP and Data Mining options
    [exec]
    [exec] old 1: CREATE USER &bam_user identified by &bam_passwd
    [exec] new 1: CREATE USER ORACLEBAM identified by bam
    [exec] old 2: default tablespace &def_tablespace
    [exec] new 2: default tablespace SYSTEM
    [exec] old 3: temporary tablespace &temp_tablespace
    [exec] new 3: temporary tablespace TEMP
    [exec]
    [exec] User created.
    [exec]
    [exec] old 1: grant connect, resource to &bam_user
    [exec] new 1: grant connect, resource to ORACLEBAM
    [exec]
    [exec] Grant succeeded.
    [exec]
    [exec] SQL> Disconnected from Oracle Database 10g Enterprise Edition Release 10.1.0.4.2 - Production
    [exec] With the Partitioning, OLAP and Data Mining options
    sql-based-cacheinit:
    [copy] Copying 1 file to D:\BAM\BAM_OC4J_HOME\rcu\integration\bam\sql
    [sql] Jun 12, 2008 12:25:57 AM oracle.jdbc.driver.OracleDriver registerMBeans
    [sql] SEVERE: Found Oracle Apps MBeanServer but the getMBeanServer method threw an exception.
    [sql] java.lang.reflect.InvocationTargetException
    [sql] at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    [sql] at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
    [sql] at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
    [sql] at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
    [sql] at oracle.jdbc.driver.OracleDriver.registerMBeans(OracleDriver.java:274)
    [sql] at oracle.jdbc.driver.OracleDriver$1.run(OracleDriver.java:224)
    [sql] at java.security.AccessController.doPrivileged(Native Method)
    [sql] at oracle.jdbc.driver.OracleDriver.<clinit>(OracleDriver.java:220)
    [sql] at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    [sql] at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
    [sql] at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
    [sql] at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
    [sql] at java.lang.Class.newInstance0(Class.java:350)
    [sql] at java.lang.Class.newInstance(Class.java:303)
    [sql] at org.apache.tools.ant.taskdefs.JDBCTask.getDriver(JDBCTask.java:379)
    [sql] at org.apache.tools.ant.taskdefs.JDBCTask.getConnection(JDBCTask.java:319)
    [sql] at org.apache.tools.ant.taskdefs.SQLExec.execute(SQLExec.java:414)
    [sql] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)
    [sql] at sun.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
    [sql] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    [sql] at java.lang.reflect.Method.invoke(Method.java:585)
    [sql] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:105)
    [sql] at org.apache.tools.ant.Task.perform(Task.java:348)
    [sql] at org.apache.tools.ant.Target.execute(Target.java:357)
    [sql] at org.apache.tools.ant.Target.performTasks(Target.java:385)
    [sql] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1329)
    [sql] at org.apache.tools.ant.helper.SingleCheckExecutor.executeTargets(SingleCheckExecutor.java:38)
    [sql] at org.apache.tools.ant.Project.executeTargets(Project.java:1181)
    [sql] at org.apache.tools.ant.taskdefs.Ant.execute(Ant.java:416)
    [sql] at org.apache.tools.ant.taskdefs.CallTarget.execute(CallTarget.java:105)
    [sql] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)
    [sql] at sun.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
    [sql] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    [sql] at java.lang.reflect.Method.invoke(Method.java:585)
    [sql] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:105)
    [sql] at org.apache.tools.ant.Task.perform(Task.java:348)
    [sql] at org.apache.tools.ant.Target.execute(Target.java:357)
    [sql] at org.apache.tools.ant.Target.performTasks(Target.java:385)
    [sql] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1329)
    [sql] at org.apache.tools.ant.Project.executeTarget(Project.java:1298)
    [sql] at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)
    [sql] at org.apache.tools.ant.Project.executeTargets(Project.java:1181)
    [sql] at org.apache.tools.ant.Main.runBuild(Main.java:698)
    [sql] at org.apache.tools.ant.Main.startAnt(Main.java:199)
    [sql] at org.apache.tools.ant.launch.Launcher.run(Launcher.java:257)
    [sql] at org.apache.tools.ant.launch.Launcher.main(Launcher.java:104)
    [sql] Caused by: java.lang.ClassNotFoundException: oracle.as.jmx.framework.standardmbeans.spi.JMXFrameworkProvider
    Impl
    [sql] at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
    [sql] at java.security.AccessController.doPrivileged(Native Method)
    [sql] at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
    [sql] at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
    [sql] at java.lang.ClassLoader.loadClass(ClassLoader.java:251)
    [sql] at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
    [sql] at java.lang.Class.forName0(Native Method)
    [sql] at java.lang.Class.forName(Class.java:242)
    [sql] at oracle.as.jmx.framework.PortableMBeanFactory.init(PortableMBeanFactory.java:1687)
    [sql] at oracle.as.jmx.framework.PortableMBeanFactory.<init>(PortableMBeanFactory.java:156)
    [sql] at oracle.as.jmx.framework.PortableMBeanFactory.<init>(PortableMBeanFactory.java:164)
    [sql] ... 46 more
    BUILD FAILED
    D:\BAM\BAM_OC4J_HOME\install\bam\rcu-tasks.xml:90: The following error occurred while executing this line:
    D:\BAM\BAM_OC4J_HOME\install\bam\rcu-tasks.xml:103: java.sql.SQLException: ORA-01017: invalid username/password; logon d
    enied
    Total time: 6 seconds
    Any idea why this error ? & do i need to set anything ?
    Regards,
    Subba

    It's weird - it says it created the db user fine and then when it goes to use it, it says invalid credentials.....maybe you can find out more from the logs. Look in
    D:\BAM\BAM_OC4J_HOME\install\bam\bam-config.log
    and also
    D:\BAM\BAM_OC4J_HOME\j2ee\home\log\bam\oraclebam.log
    Also, you are using a database version that is explicitly listed as excluded from being supported in 11 - it's hard to say whether that is the reason for this error. If you could upgrade or switch to XE that would be worth trying.
    Heidi.

  • Icommand in BAM 11g

    m using BAm 11g.I am getting exception while importing the files.can u please guide me.
    D:\Fusion11g\Middleware_WLS\Oracle_SOA1\bam\bin>icommand -cmd import -file "D:\
    BAM-ExportedFile\SLA_Endtime_dataobject.xml" -username system
    Oracle BAM Command Utility [Build 6512, BAM Repository Version 2024] Copyright ⌐
    2002, 2009, Oracle and/or its affiliates. All rights reserved.
    Enter Password:
    Importing from file "D:\BAM-ExportedFile\SLA_Endtime_dataobject.xml".
    "0" items imported successfully.
    BAM-02587: unsupported import file version
    [ErrorSource="ImportExport", ErrorID="Import.Version"]

    This happend when you export from an installation of BAM and try to import to another one.
    I had the same situation and I solved it changing the export file following this steps:
    1. From the BAM where I want to import, export any object.
    2. Open the file with an editor and look for the tag "OracleBAMExport" and the property Version. Keep this value in mind.
    3. Open the file you want to import with an editor and look for the tag "OracleBAMExport" and the property Version, change this value with the value in the previous file
    4. Import the changed file.
    Jorge Medina

  • Performance Tuning for BAM 11G

    Hi All
    Can anyone guide me for any documents or any tips realted to performance tuning for BAM 11G on on Linux

    It would help to know if you have any specific issue. There are number of tweaks all they way from DB to Browser.
    Few key things to follow:
    1. Make sure you create index on DO. If there are too much old data in the DO and not useful then periodically delete it. Similar to relational database indexes, defining indexes in Oracle BAM creates and maintains an ordered list of data object elements for fast retrieval.
    2. Ensure that IE setup to do automatic caching. This will help with reducing server round trips.
    3. Tune DB performance. This would typically require DBA. Identify the SQL statements most likely to be causing the waits by looking at
    the drilldown Top SQL Statements Ordered by Wait Time. Use SQL Analyze, EXPLAIN PLAN, or the tkprof utility to tune the queries that were identified.
    Check the Dataobject tables involved in the query for missing indexes.
    4. Use batching (this is on by default for most cases)
    5. Fast network
    6. Use profilers to look at machine load/cpu usage and distribute components on different boxes if needed.
    7. Use better server AND client hardware. BAM dashboard are heavy users of ajax/javascript logic on the client

  • BAM 11g - creating new report - More options not active

    I am creating new reports in BAM 11g. 11.1.1.3.0 Build 8553
    I can select the Data Object and Data Fields, but.... When I select any of the More options.... such as Create a filter or Create a calculated fied etc... I get the View Prompts screen and I cannot get out of it.
    The Properties object works, but as soon as I go back to the Data Objects - I am on the View prompts screen with several unlabelled tabs... and I can only OK, Cancel or Save.
    If I re-edit the reprt - I go straight to this View Prompts Screen... and can do nothing on the data objects.
    Rebooting makes no difference....
    Has anyone else seen this.
    I am using JDK 1.6.0_14... which i picked up from a post in the forum.... but this has made no difference.
    Thanks
    Cliff

    There must have been a typo or something when I reset the Java version.... re applying the copy of JDK 1.6.0_14 and restarting, Fixed the problem.

  • BAM Report with input parameter

    Hi,
    How to design a report with input parameter? BAM ADC contains data about different clients.
    I have to design a report which iterates over these clients and display one client info at a time.
    Thanks
    Samatha

    Instructions in User guide on how to create surface prompts
    http://www.oracle.com/technology/products/integration/bam/index.html> 11g Documentation> User guide
    http://download.oracle.com/docs/cd/E12839_01/integration.1111/e10230/prompts_parameters.htm#CHDEEACD
    Also look at call center -->Reassign cases sample under demos in BAM 11g.

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