Integration with Business Catalyst CRM

Does FormsCentral integrate with Business Catalyst's CRM?

There is no integration of FormsCentral with Business Catalyst CRM currently, but we are interested in knowing how you will use those two products together. You can add or vote on feature ideas:
http://forums.adobe.com/community/formscentral?view=idea. Please provide details on how you expect the feature to work there.
If you need to add a new idea, please click "Create an idea" under "Actions" in the top right.
Thanks,
Wenlan

Similar Messages

Integrating newsletter submission form into adobe muse (with business catalyst hosting)

Hi,
I have seen some posts on this question but i don't quite understand how i should go about this. I have created a form, for my newsletter, in muse which fits the style of my website, i would like to use this form to automate a response when someone signs up to it. Will the visitors details be stored on the business catalyst CRM database? Any help would be appreciated.
Lewis

Hello Lewis,
Visitors details will be stored on Business catalyst. I found a video, that shows how you can add the BC modeules in Muse, and customize it, it is using News section for example, this will give you an idea, how you can do this for Newsletter
Please let me know if you have any other query.

How many customer records will Business Catalyst CRM hold? Thank you!

How many customer records will Business Catalyst CRM hold? Thank you!

Hi,
To what I'm aware is that there no limit set as such and never had any issues earlier with the limit for CRM customers.
Please let us know for any issues that you face doing so submitting a ticket via Help & Support button on your Admin console.
Kind Regards,

What code editor do you use with Business Catalyst?

I am having many issues with Dreamweaver & BC:
1 - It keeps thinking that I have the trial version, even though I have a license to Creative Cloud and Creative Cloud shows that I have it.
2 - When I try to use the integrated Business Catalyst palette, it logs me out of the admin console for my BC site. ANNOYING.
3 - Most importantly, it doesn't put the files to the server successfully, consistently. I have change my file and re-put the file 5-6 times before it works. VERY FRUSTRATING!
After an hour on the phone with Dreamweaver customer support, the issue is still not resolved.
So, now I ask you all, what code editor are you using in conjunction with Business Catalyst while implementing your Business Catalyst websites?

Code editors, I used to use editplus until Adobe locked 90% of the FTP programs out there, now I use Sublime 2 with SFTP plugin but it's uber clunky and not so happy with it...

How do I link my Creative Cloud account with Business Catalyst Web Hosting service?

Hello,
I'm having difficulty understanding how to access the Business Catalyst service. I have attempted to log in directly to businesscatalyst.com/admin but continue to receive an error login message stating that my username and password are not recognized. I was not able to create a new business catalyst website via Dreamweaver either, despite having successfully logged into my Adobe Cloud account.
The only way I was able to set-up a website for use with Business Catalyst was by logging in via http://www.adobe.com/products/business-catalyst.html, and pressing the "try now" button, which allowed me to create a demo site. This also allowed me to log into BC, but when I attempted to upgrade the site from a trial to the webbasic service, I am asked for a payment method.
I understand that the creative cloud service includes basic web hosting for up to 5 sites and should work seamlessly with DW or Muse, or using the InContext editing options provided via browser, but I am unable to truly access any of this content. Am I doing something wrong here?
Thank you

Please approach our support and supply them with your Adobe ID and the site URL you want to take live and they will do this for you in couple of minutes.
Cheers,
-m

After making a website with muse and launching it with Business Catalyst. My website gives a notice: To change this page, upload your website into the public_html directory. How can i upload my website into the public_html directory?

Hello,
I'm using a Mac and made a website with Muse. After making the website i published the site and launched this afterwards with Business Catalyst.
When i enter my website, i got the notification: To change this page, upload your website into the public_html directory.
Does anyone know how i can fix this? I'm a complete noob in this subject.
Thank u for reading

Could you post a link please?
BC does not give that message - Would be good to see if it is indeed BC.

ECC 6.0 integration with Microsoft Dynamics CRM

Hi All
I am working on a ECC 6.0 integration with Microsoft Dynamics CRM. I need to send the customer master data, va01/va02, vl01n/vl02n/ vf01/vf02 to CRM system. One option I have is to send in the form of IDOC with TRFC - TCP/IP. But looks like this needs a middleware like Biztalk.
Is there a way I can send this data using a Internet service in ECC 6.0 ??? As this would cut the cost of the Biztalk.
I really appriciate your thoughts on this. We don't have XI either.
Thanks a lot
Van

HI Van Dan Jan,
We have just implemented integarion of SAP with Microsoft stack (Microsoft CRM, Share point and Axapta), But in all integration BizTalk as a middleware used.
There is two way requirements :
1. whenever Most of the control are at the Microsoft level like : Customer creation, Creation of orders, which need to be synchronus activity we have used RFC which internally calls BAPI. (So SAP adapter Configured at BizTalk). and whenever Biztalk receives request file from CRM or share point to there location they call SAP RFC's.
2. When DATA is needed from SAP to microsoft stack like to syncronize the missing transaction like customer pad and all.
Scheduled job at BizTalk end which call SAP to get the DATA via RFC mode :
In SAP we have two things
1. if DATA size is small (below 2 MB) like in last 1 hrs what are the sales contract created in SAP that need to updated in Microsoft other system than Biztalk will trigger a job at 1 hr interval or on deemand to get the detail which directly we pick from data base or using BAPI to get the detail via RFC.
2. If Data Size is large (more than 2 MB) like total transation happened in a day for all customers: then we wriiting the data in OS or application server and that job also get initiated from Biztalk end by sending any parameter to SAP.
advantage of using BizTalk is most of the control you can give it to them so they can run there job on deemand basis.
There is a something known as web service we can use to avoid Interfacing tool, but I dont have much Idea about that,
and please check how many interfacing point is there with SAP in your project, because if Interfacing points are more then I think it is not good to write a web services for so many things.
do let me know if you need further information.

Need information on the art of the possible with Business Catalyst

Hi
My wife is setting up an online Business that will sell downloadable language resources (for learning foreign languages). These will include worksheets, soundfiles, and also animations (that are being done by a separate animator).
I am a 'rusty' Java developer and have said that I would do the IT for her.
We have purchased an Adobe Creative Cloud subscription as she is doing the worksheets in InDesign, and they will be sold as PDF's.
I have mocked up the beginnings of a website with Muse, but was intending to use that for getting the look and feel right, then replicating it in Java and HTML5.
However, today I started looking a Business Catalyst and seeing what it could do, but I am confused about it.
Would I be able to sell downloadable items using the eCommerce features?
Can I set up a mock shop on the free BC site?
How much does the eCommerce upgrade actually cost? Like I said, we are a Creative Cloud subscriber.
There will be some features that I will need to code, perhaps talking to another database, I understand that you can call out from the app to your own webservices etc?
Thanks for any help.
matt

Hi Matt,
BC sounds like a good solution for you from the little bit you shared.
Do you mean javascript or java? Java doesn't run on BC as FYI.
Here are your answers:
Would I be able to sell downloadable items using the eCommerce features?
Yes you can. BC allows you to have media downloads for purchase.
Can I set up a mock shop on the free BC site?
Yes, you can start a free trial site that will allow you build and try out BC. Once you are ready to go live with the site you would pay to upgrade the site to a live site.
How much does the eCommerce upgrade actually cost? Like I said, we are a Creative Cloud subscriber.
The price is $38.88 per month (USA pricing. AU differs - more info here on pricing: US Monthly Pricing | Adobe Business Catalyst ) with Creative Cloud you have five basic sites with BC but to "upgrade" you pay the regular price for BC sites.
There will be some features that I will need to code, perhaps talking to another database, I understand that you can call out from the app to your own webservices etc?
There are APIs that allow you to talk to other services and send information back to BC.
You can find more answers by reading the KB: BC Help & support
On a side note, if you need help getting started with Business Catalyst I would happily offer my services. Send me a PM if you need additional help.

Hosting Client Sites with Business Catalyst?

Do I have to HOST potential client sites with Business Cataylst in order for the forms widget to work? I am very excited about this tool but this is one major issue that I need clarity on that plan old experience and practice will not answer. I have already used form entry sites that give you the code, but it just isnt MUSE! I get redirected to their sites and makes the overall site look less authentic... Can someone provide a little insight please!!! I'd call in to 1800 MUSE HELP if I could. Thanks!

Yes, the sites need to be hosted with Business Catalyst in order for the forms widget to work out of the box.
Users have also reported success adding contact forms to their site using Adobe FormsCentral, Jotform, or Wufoo and inserting them via Object > Insert HTML.
Read more about Muse's Contact form widgets here - http://www.adobekb.com/adding_contact_forms.html
"If you want to create and style forms with Muse and then upload your site to a different web hosting service, the forms will display as you designed them, but they will not function. If you have experience working with code, you can use Muse to export your site and then open the files in an HTML editor. Update the source code of the form to make it compatible with the form processing technology used by your hosting provider before you upload the files to their server."
Thanks,
Vinayak

When you host a website with business catalyst do you get a domain name with it or do you have to buy one separately?

When you host a website with business catalyst do you get your own domain name with it or do you have to buy one separately?

Hi there,
You need to get a domain yourself.

I have created a Muse site for a client that wishes to host with Business Catalyst. How do I publish the site with their account rather than using one of my free sites?

I have created a Muse site for a client that wishes to host with Business Catalyst. How do I publish the site with their account rather than using one of my free sites? This is so I can keep my free ones for personal projects but also so they can pay for their own hosting. I am happy to set it all up for them but not sure what to do.

Hi
You can use their BC login details and use them , which on publish the site will be under their account.
Please change the BC login from Edit > Preferences > Publish > Switch Accounts , for Mac it would Adobe Muse > Preferences
Thanks,
Sanjit

If I host with Business Catalyst, will search engines fine me any "better" or Worse than go daddy?

If I host with Business Catalyst, will search engines fine me any "better" or Worse than go daddy?
I am new to Muse and love it! Not sure if the hosting site matters one way or the other.

Liam has some great points. Some other things to consider is that google (just talking one search engine at the moment) more than likely know what a BC site looks like and is made of and would know the best ways to index it assuming you use some of the features of BC and not just straight up HTML.
Godaddy is straight up HTML so as far as indexing goes I think BC has an advantage as it is a known system much like wordpress.
As far as IP blocks, bad neighbours, etc only google will know that information and it's not easy to say which is better.
For example if someone on BC spam's there website everywhere or engages in dodgy SEO practises, spambots etc. Their site is going to be pushed down, if you happen to be on the same IP or close to that site you will be in a "bad neighbourhood" and it may affect your site in the short term. This is the case for ANY hosting solution, so take it all with a gain of salt.

Does UK hosting with Business Catalyst include VAT? Can it be paid for per year?

I have been using Adobe Muse for about a year - LOVE IT! I'm starting to get professional business's as clients who obviously want quotes for their websites and hosting. I would like to stick with Business Catalyst for hosting...their online help support (chat) is just fantastic.
Anyhoo, there is no effective price structure for this. It is all in US Dollas which is taking me a bloomin decade to convert. And, do the prices include VAT? It doesn't say anywhere. Can the plans be paid for annualy? It seems very unhelpful on the Adobe website.
Also, please tell me if I am misunderstanding...Adobe can bill the clients for the hosting. Which is great. But obviously I am a business and put my percentage on top. So how would that work?
Its a long ol' curve to learning something 100%..any help or advice here would be much appeciated. Thanks.

Hi,
BC only bills in US or AU dollars at this stage. You might want to reference the partner help guides under "Account & Billing" to see how billing your clients and custom pricing works within BC. - http://www.businesscatalyst.com/support/partner-help
There's two billing frequency options (monthly or annually). Furthermore if needing more assistance with account related questions I would recommend reaching out to the account team to help answer all your remaining questions to be 100% certain before moving forward.
- http://helpx.adobe.com/contact/index.html (Select Business Catayst and proceed)
Kind regards,
-Sidney

Taking a Muse site live with Business Catalyst

I have a complete Student and Teacher creative cloud subscription through my school (I am a student). And I have designed a website in Muse. I would like to take it live via Business Catalyst, but when I click "Launch Site," I get a window that says, "To launch this site you should upgrade to a paid Adobe Creative Cloud Membership which includes hosting for 5 sites with Adobe Business Catalyst." Then it directs me to the purchase page. But I already have a cloud membership. What's happening? Can anyone help me out?

Hi,
Creative cloud individual subscription allow you to host 5 free sites with Business catalyst. As you are using Student edition, your product does not qualify for free sites. To push your site live, you must pay for it.
Do let me know if you have any question.

How to configure Ogone for working with business catalyst ?

How to configure Ogone for working with business catalyst ?
In france ogone seems to be the only solution for seamless payment and there's no explications on the forum to configure it.
Thx for your answers

Hi ,
[Configuration Guide SAP adapter for SAP Quality Center by HP|https://websmp101.sap-ag.de/~sapdownload/011000358700000612662007E/Adapter_Configuration_.pdf] might be useful.
Check [Master guide|https://websmp201.sap-ag.de/~sapdownload/011000358700000612672007E/Adapter_Master_Guide.pdf] also.
Regards
Naveen
Edited by: Naveen kumar Palanichamy on Feb 19, 2009 6:38 AM

Integration with Business Catalyst CRM

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