Interactive Booklet purchased wont work under iTune 7

Interactive Booklet purchased won't work under iTune 7....
I have two albums that I bought with iTune previously that contains interactive booklet, when I click on them, nothing happen.
-T

Here's a new addition to Apple's knowledgebase that might prove helpful:
http://docs.info.apple.com/article.html?artnum=304388
eMac   Mac OS X (10.4.7)  

Similar Messages

  • Ipod is recognised under my computer but wont work in itunes,

    My ipod worked fine on my old computer i dont think i had the most recent itunes but everything was working fine i had windows XP. Now i have a new laptop with windows 7 and my ipod wont work in itunes, i have uninstalled and reinstalled itunes 9 and even tried itunes 8 but nothing seemed to help the situation, i know its not the cable as it shows under my computer, i have taken all my music off the ipod because it asked to reformat it i have tried that twice, i get the message your ipod needs to be reformatted for windows i click ok and it opens itunes but nothing happens, iv downloaded the 64 bit itunes as it doesnt like the 32 bit one. Iv ran a diagnostic test on my ipod but cant get past the firewire detect and usb detect maybe this is because i dont have itunes installed at the moment, any suggestions please?

    I had the same problem with my iPod classic. I got a new laptop that has windows 7 and downloaded itunes 9. As soon as itunes 9 was downloaded my ipod would not be recognised anymore. I tried everything like reformatting etc and nothing was helping. What I did was downloaded itunes 7 and my ipod was then recognised. Your problem may be that your software on your ipod is not up to date enough to run on itunes 9 (that was the problem with mine) and may also not be up to date enough to run on itunes 8. Try itunes 7 (or if that doesn't work even itunes 6) then once your ipod is recognised go to the summary page on your ipod and update your software to the current version. Once i did this my ipod was recognised on itunes 9 when i plugged it in and worked perfectly. Hope this helps!

  • Interactive booklets no longer working with v7?

    I just upgraded to iTunes 7 and now my interactive booklets no longer work. I think it may be a Quicktime issue, though, because I can't run them directly in Quicktime either. And to be clear, these are interactive booklets, not the regular .pdf booklets. They come in .mov container, examples include the latest Justin Timberlake album, also Outkast "Idlewild" and Yellowcard's "Lights and Sounds". When I double click the files in iTunes, there is activity up above in the now playing window but no viewer opens. When I execute the files in Quicktime, I get a window with no contents.
    Any ideas?
      Windows XP  
      Windows XP  

    Actually, there is a little more to it, because you can't then just click on the interactive book and start it up. What you really have to do is:
    Open Quicktime and go to Quicktime : Quicktime Preferences (note that there are two preferences under the Quicktime menu!)
    Click on the Advanced tab
    Click on "Enable Flash"
    Click OK
    Quit Quicktime
    Restart iTunes
    Then click on an interactive book
    Then click on the album art window to expand it (BUTT only if you are in the regular column view and are showing artwork. If you don't see album art here, go to View and Show Artwork. (BUTT if you are in the new rotating album view panel (that I do like, which you can choose in the upper right hand corner of the iTunes window), then clicking on the album artwork in the rotating view won't start up the interactive booklet. You have to click on the album artwork in the lower left-hand corner)).
    Then, after the album artwork expands to a large window, click on this large album art window to start the book (BUTT if you click on the black control panel at the bottom of the album artwork window, then you'll just advance to the next album art - not helpful).

  • I download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

    i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

    Hello SAB7700,
    This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • ITunes & Quicktime will not play Interactive Booklets purchased at iTunes

    Have discovered that all interactive booklets that accompanied my iTunes purchases are no longer accessible through iTunes or Quicktime. Has this happened to others, and has anyone discovered a fix?
    Thanks in advance for help.

    if i try to open it from a folder using right click and open with quicktime, then it doesnt work (quicktime message is 'not working, searcing for a reason'
    Hmmm ... that's still a bit odd. It would be nice if we can get that working properly too.
    Can you try generating another couple of those error messages? Take a close note of the time showing on the PC when the messages are created. Now go into your Action Center, and find your Problem History. Look for QuickTime problem reports generated at the time of the errors.
    Open the QuickTime problem reports and have a look through. Do they all seem to be saying the same thing? If so, paste the contents into a reply here so we can have a look.

  • HELP with Interactive Booklets purchased thru itunes

    I have a 30 gb video ipod. A few of the albums I have purchased through itunes have an interactive booklet attached. When I sync my ipod with itunes, it says my ipod model can not support the interactive booklets. As a result I can't view them. Does anyone have an answer to why this is?????????? I figured that since I have a 5th generation ipod, viewing these booklets would not be an issue. Any help anyone could give would be greatly appreciated. Thanks

    I would recommend calling apple http://www.apple.com/contact/phone_contacts.html
    kEat0n

  • Wifi Sync wont work in itunes ios 6.1.3 ipod 4th gen

    hello i updated to the latest iOS and itunes and wifi sync wont work i ticked it in itunes and synced and my ipod under setting general itunes wifi sync and it says how to turn it on but i already did that i tried like everything i turned wifi on/off i stopped itunesdevicehelper.exe any solutions? i would kinda like to sync wirelessly sometimes thanks

    Try:
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

  • Interactive booklets no longer play in iTunes

    All my interactive booklets from albums I bought at the iTunes Store no longer play! I am running Leopard with all the latest updates to my software. Thanks for any suggestions.

    Revision:
    From what I've read at macworld.com, Apple disabled the flash function in the latest QuickTime update due to a possible security breach. Why is it that Apple doesn't even mention this? I hope a fix is on the way.

  • 5th Generation Ipod wont Work in Itunes

    Hi I have a 5th generation Ipod. I recently tried to restore but it wont restore i tried 6 times to restore it and nothing happend it keeps on asking me to restore over and over. I unpluged and pluged it back it asked me if i wanted to format it so i did. Now it only works in ''My Computer'' but doesnt work in Itunes NEED HELP !! plz

    If you mean that the iPod does not appear in iTunes then:
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Then try
    iOS: Device not recognized in iTunes for Windows
    I would start with:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Interactive booklets don't work, flash playback option nonexistent.

    I have an interactive booklet, but whenever I open it, a black screen shows and it goes through 3 seconds of a silent track. I went to this link but the "Enable playback of Adobe Flash tracks" is nonexistent. I have the latest version of QuickTime and iTunes, as whenever I tell them to update it just tries to install Safari, obviously a bad idea.

    ... Unfortunately, that article about playing interactive booklets is out of date. With QuickTime 7.3.1 and above, the Flash handler has been disabled due to security concerns. There's some more info about that in the following document:
    http://docs.info.apple.com/article.html?artnum=307176
    ... so that check box just doesn't exist anymore in the advanced preferences of a QT 7.4.1 (which it sounds like you've got, given that ASU is only telling you about Safari at the moment).
    My guess is that we'll only get it back if a new, secure, Flash handler gets developed for Quicktime.

  • HT201272 how does purchased apps work in itunes

    i have purchased and downloaded zootrain app to itunes. will it work in itunes or only in iphone/ipod touch/ipad

    Only ipod/ipad/iphone

  • THE BUY BUTTON WONT WORK IN ITUNES?

    The buy button isn't working in iTunes. I can sample songs, but can't buy them. When I hit the 'buy' button nothing happens. It is not greyed out. It should just purchase the song, fine, but nothing occurs. My credit card info. has not changed and just a week ago it was working fine. Please help.

    See if there's an iTunes upgrade available.
    Also try quitting and restarting iTunes, to see if that clears the issue.
    Failing that, try a system reboot.

  • Elan Sayso/Tempo Multimedia TTS? - Ipod wont work with itunes

    What does this mean?
    I can put my itunes on fine and I can plug in my ipod nano 16gb...but seperately only. If I have itunes on and plug in my ipod then 'Elan Sayso/Tempo Multimedia TTS Server has stopped working' and I have to shut down itunes as it has froze.
    Ive tried what apple have suggested so itunes has been uninstalled etc and my 3rd generation ipod nano works fine but it just wont work for my 5th generation.
    Please help - also I am not that clever with computers so you may have to dumb it down! Many thanks

    Where would I find any updates?
    No idea since I don't have whatever software you are using but I'd probably start here -> http://www.acapela-group.com/

  • Different number of songs under itouch purchase on device then on purchased on itouch under iTunes store.

    I have the itouch hooked up to itunes, and when you click on the purchased on itouch there is 45 songs, but when you click on the purchased on itouch under the itunes store it only lists 38 songs.  I have transfered purchases, and the songs appear under the "purchased" list, but my girlfriend likes to use that purchased on itouch as her playlist.  Is there anything we can do to have them moved into that file, or do we just make another playlist?

    I have the exact same problem: For the last two weeks, my video iPod and iTunes are inconsistent in the song count. iTunes shows 10,785 songs and videos (237 videos) on my video ipod. Clicking on the ipod icon in iTunes also shows 10,785 songs and videos. But on the iPod itself, under "about" it shows 10,596 songs and 237 videos. There are only 10,548 songs however, and none are duplicates in iTunes.
    I also have a 60 GB photo iPod with all the songs (but no videos, of course), and both iTunes and the iPod itself show that there are 10,548 songs on the photo iPod. That one is fine (but of course, it hs different software running it than the video iPod.
    I have deleted and reinstalled the latest QuickTime and iTunes applications, and I have also done a complete wipe and restore on the video ipod (twice!), then re-synced. Because my PowerBook only has USB 1.1, it takes 18+ hours, and at the end of all that, the iPod still shows the "extra" 48 songs.
    Every song in my iTunes is in at least one playlist. I checked playlist by playlist, comparing the video iPod to iTunes, and the playlists all match up perfectly. I have also checked for duplicates - I have none. I can't figure out why the settings screen on the iPod shows 48 more songs!
    I also saved as .pdfs of both the video ipod and iTunes song lists, and compared them. They are identical.
    The Mac tech suppot people have not been able to tell me anything beyond, "well, it doesn't seem like it's that big a deal."
    It isn't a big deal,but then, I'm not being paid to fix this stuff - they are.
    12 PB G4, 80GB HD, 867 MHz   Mac OS X (10.4.3)  

  • Podcast button wont work in Itunes Store

    Since upgrading to itunes 11.0.2 I have found that the podcast and apps buttons in the itunes store wont work. Says accessing store but nothing loads.
    If I search for a known podcast on the store I can find it in store but itunes only displays max 20 episodes even though it tells me there may be 30 or more.
    If I open itunes in another (admin) account all works ok.
    Have done the following;
    Tried giving user account admin rights - not cured problem.
    Deleted all itunes related plist(s) and repaired permissions- have same problem
    Uninstalled itunes 11.0.2 and all its parts and installed itunes 10.7 and this works fine except 10.7 wont talk to my ipad and wants me to restore it to factory.
    Updated back to 11.0.2 and ipad ok but back to same issue on Itunes store.
    Running itunes 11.0.2 on snow leopard 10.6.8, imac core 2 duo.
    Any one know how to solve this.

    Just sorted this.
    In case it helps any one else having similar problems.
    If I allow cookies in Safari then I can access podcasts and apps in itunes store no problem.
    If I block and clear cookies then it stops working again.
    Tried this several times just to make sure it wasnt just random chance.
    Why cookie settings in safari should affect itunes I dont know but it definitely works now.

Maybe you are looking for