Intermittant fault with Elements 10 not opening

Sometimes when I try to open get message "cannot open locked by another process". Then says retry, but no help. When this happens unable to close program, have to shut computer down. Only other program running is Thunderbird. Just shut down and reopened no problem?? This is intermittant but very annoying.

errnum -1712 = errAETimeout -> Apple event timed out
Reinstall iMovie 10 and see if that fixes things.

Similar Messages

  • Adobe Premiere Elements does not open after installation

    Hello,
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    Yes I saw it but PSE (refers to Photo Shop Elements??) and I have trouble with Premiere Elements..(so the video program)
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  • PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?

    PS Elements 10 preinstalled on my new computer with Windows 8. It worked fine for a week, now opens once, then won't open again, or doesn't open at all. Adobe gives no support to fix this (they told me to research the answer on their site), yet their info says PS 10 and Windows 8 are compatible. Automatic troubleshooter gives non-compatibility message. Can this be fixed? Have spent many hours trying to figure this out. Uninstalled and reinstalled. Nothing works so far.

    Thank you for your help. I tried ctrl-alt-shift, and it worked a few times, but not every time.  After trying your suggested fix, here's what I've since found that works - so far - today.Open Task ManagerClose PS Elements 10Close Task ManagerLaunch PS Elements 10 Please keep in mind that I was closing the program the usual way (from the program) all along. I used an older version of PS Elements for years on my old computer (Windows XP), and never had a problem launching or closing the software. This problem came about on a new computer with PS Elements 10 and Windows 8. No other versions of PS Elements were installed on the new computer, nor were any settings brought over from the old computer. Again, thanks for your input. Will keep your suggestion in mind for any future troubles with Adobe products.
    A Digiovanni
    Date: Fri, 11 Jan 2013 00:51:43 -0700
    From: [email protected]
    To: [email protected]
    Subject: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
        Re: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
        created by c.pfaffenbichler in Photoshop for Beginners - View the full discussion
    Good day! You may want to post on the Photoshop Elements Forum. http://forums.adobe.com/community/photoshop_elements In general trashing the Preferences (by keeping command-alt-shift/ctrl-alt-shift pressed while starting the application) can be helpful with malfunctions in many Adobe applications.  Regards, Pfaffenbichler
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  • I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". Ihave re-installed but still receive the same message. Any ideas please.

    I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". I have re-installed but still receive the same message. Any ideas please.

    Make sure your user account has full administrative permissions.  Then, at this stage of the game, I would take the following steps:
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    - Reinstall the 5.0.2 patch
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  • Photoshop elements does not open, says "gathering user info...."

    photoshop elements does not open, says "gathering user info...."

    Hi,
    Please try couple of probable solutions as mentioned below:
    Solution 1:
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    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
    Solution 4:
    On the drive on which you have installed PSE,on my machine it is on C:
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    Now launch PSE and check if it works.
    Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
    For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
    Thanks,
    Garry

  • What is wrong with Safari, will not open, get error message?

    What is wrong with Safari, will not open, get error message?
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    Process:    
    Safari [391]
    Path:       
    /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: 
    com.apple.Safari
    Version:    
    5.1.6 (7534.56.5)
    Build Info: 
    WebBrowser-7534056005000000~6
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [125]
    Date/Time:  
    2012-08-20 20:38:19.829 -0400
    OS Version: 
    Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:     
    244723 sec
    Crashes Since Last Report:      
    28
    Per-App Interval Since Last Report:  14803 sec
    Per-App Crashes Since Last Report:   28
    Anonymous UUID:                 
    EFBE3A9A-1C1D-43BB-A82C-3199F3C1F2D3
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    objc[391]: garbage collection is OFF
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
    *** First throw call stack:
    0   CoreFoundation                 
    0x00007fff90357f56 __exceptionPreprocess + 198
    1   libobjc.A.dylib                
    0x00007fff912cbd5e objc_exception_throw + 43
    2   CoreFoundation                 
    0x00007fff90357d8a +[NSException raise:format:arguments:] + 106
    3   Foundation                     
    0x00007fff90b0871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
    4   AppKit                         
    0x00007fff8696acdf -[NSMenu itemAtIndex:] + 165
    5   AppKit                         
    0x00007fff8696ae38 -[NSMenu removeItemAtIndex:] + 63
    6   Safari                         
    0x0000000100f8ec2e -[AppController awakeFromNib] + 387
    7   CoreFoundation                 
    0x00007fff9034efb1 -[NSObject performSelector:] + 49
    8   CoreFoundation                 
    0x00007fff9034ef32 -[NSSet makeObjectsPerformSelector:] + 274
    9   AppKit                         
    0x00007fff869529ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
    10  AppKit                         
    0x00007fff86948f73 loadNib + 322
    11  AppKit                         
    0x00007fff86948470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
    12  AppKit                         
    0x00007fff8694838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
    13  AppKit                         
    0x00007fff869482ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
    14  AppKit                         
    0x00007fff86bb906f NSApplicationMain + 398
    15  Safari                         
    0x0000000101191806 SafariMain + 166
    16  Safari                         
    0x0000000100f7ef24 Safari + 3876
    17  ???                            
    0x0000000000000002 0x0 + 2
    terminate called throwing an exception
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib   
    0x00007fff8572ace2 __pthread_kill + 10
    1   libsystem_c.dylib        
    0x00007fff85ff77d2 pthread_kill + 95
    2   libsystem_c.dylib        
    0x00007fff85fe8a7a abort + 143
    3   libc++abi.dylib          
    0x00007fff8c0217bc abort_message + 214
    4   libc++abi.dylib          
    0x00007fff8c01efcf default_terminate() + 28
    5   libobjc.A.dylib          
    0x00007fff912cc1b9 _objc_terminate + 94
    6   libc++abi.dylib          
    0x00007fff8c01f001 safe_handler_caller(void (*)()) + 11
    7   libc++abi.dylib          
    0x00007fff8c01f05c std::terminate() + 16
    8   libc++abi.dylib          
    0x00007fff8c020152 __cxa_throw + 114
    9   libobjc.A.dylib          
    0x00007fff912cbe7a objc_exception_throw + 327
    10  com.apple.CoreFoundation 
    0x00007fff90357d8a +[NSException raise:format:arguments:] + 106
    11  com.apple.Foundation     
    0x00007fff90b0871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
    12  com.apple.AppKit         
    0x00007fff8696acdf -[NSMenu itemAtIndex:] + 165
    13  com.apple.AppKit         
    0x00007fff8696ae38 -[NSMenu removeItemAtIndex:] + 63
    14  com.apple.Safari.framework
    0x0000000100f8ec2e -[AppController awakeFromNib] + 387
    15  com.apple.CoreFoundation 
    0x00007fff9034efb1 -[NSObject performSelector:] + 49
    16  com.apple.CoreFoundation 
    0x00007fff9034ef32 -[NSSet makeObjectsPerformSelector:] + 274
    17  com.apple.AppKit         
    0x00007fff869529ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
    18  com.apple.AppKit         
    0x00007fff86948f73 loadNib + 322
    19  com.apple.AppKit         
    0x00007fff86948470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
    20  com.apple.AppKit         
    0x00007fff8694838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
    21  com.apple.AppKit         
    0x00007fff869482ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
    22  com.apple.AppKit         
    0x00007fff86bb906f NSApplicationMain + 398
    23  com.apple.Safari.framework
    0x0000000101191806 SafariMain + 166
    24  com.apple.Safari         
    0x0000000100f7ef24 0x100f7e000 + 3876
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x00007fff8572b7e6 kevent + 10
    1   libdispatch.dylib        
    0x00007fff87aa078a _dispatch_mgr_invoke + 923
    2   libdispatch.dylib        
    0x00007fff87a9f31a _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib   
    0x00007fff8572b192 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff85ff7594 _pthread_wqthread + 758
    2   libsystem_c.dylib        
    0x00007fff85ff8b85 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib   
    0x00007fff8572b192 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff85ff7594 _pthread_wqthread + 758
    2   libsystem_c.dylib        
    0x00007fff85ff8b85 start_wqthread + 13
    Thread 4:: WebCore: IconDatabase
    0   libsystem_kernel.dylib   
    0x00007fff8572abca __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff85ff9274 _pthread_cond_wait + 840
    2   com.apple.WebCore        
    0x00000001020311fc WebCore::IconDatabase::syncThreadMainLoop() + 124
    3   com.apple.WebCore        
    0x000000010202ed50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
    4   com.apple.JavaScriptCore 
    0x000000010197111f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib        
    0x00007fff85ff58bf _pthread_start + 335
    6   libsystem_c.dylib        
    0x00007fff85ff8b75 thread_start + 13
    Thread 5:: CoreAnimation render server
    0   libsystem_kernel.dylib   
    0x00007fff8572967a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff85728d71 mach_msg + 73
    2   com.apple.QuartzCore     
    0x00007fff892f92d9 CA::Render::Server::server_thread(void*) + 184
    3   com.apple.QuartzCore     
    0x00007fff892f9219 thread_fun + 24
    4   libsystem_c.dylib        
    0x00007fff85ff58bf _pthread_start + 335
    5   libsystem_c.dylib        
    0x00007fff85ff8b75 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff60b7c418  rdx: 0x0000000000000000
      rdi: 0x000000000000060b  rsi: 0x0000000000000006  rbp: 0x00007fff60b7c440  rsp: 0x00007fff60b7c418
       r8: 0x00007fff757c9fb8   r9: 0x00000000000002de  r10: 0x00007fff8572ad0a  r11: 0xffffff80002da8d0
      r12: 0x00007f96b9476cb0  r13: 0x000000000000000c  r14: 0x00007fff757cc960  r15: 0x00007fff60b7c590
      rip: 0x00007fff8572ace2  rfl: 0x0000000000000246  cr2: 0x00007fff76d71000
    Logical CPU: 0
    Binary Images:
    0x100f7e000 -   
    0x100f7efff  com.apple.Safari (5.1.6 - 7534.56.5) <C1A60C3B-9DA6-3FE7-87BA-6B09016A39A9> /Applications/Safari.app/Contents/MacOS/Safari
    0x100f82000 -   
    0x10141cff7  com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
    0x10173e000 -   
    0x1019cdfff  com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
    0x101a7d000 -   
    0x101bffff7  com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
    0x101ced000 -   
    0x101ec6fff  com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
    0x10202b000 -   
    0x102fd0ff7  com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
    0x7fff60b7e000 -
    0x7fff60bb2baf  dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
    0x7fff85714000 -
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    0x7fff85b69000 -
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    0x7fff85c31000 -
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    0x7fff85d27000 -
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    0x7fff85d5e000 -
    0x7fff85ec5fff  com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x7fff85f0f000 -
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    0x7fff85f10000 -
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    0x7fff85fa7000 -
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    0x7fff86086000 -
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    0x7fff860af000 -
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    0x7fff8610c000 -
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    0x7fff8625c000 -
    0x7fff86269ff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
    0x7fff8626a000 -
    0x7fff862c2fff  libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff8632a000 -
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    0x7fff86938000 -
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    0x7fff87540000 -
    0x7fff87573ff7  com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x7fff87574000 -
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    0x7fff8757b000 -
    0x7fff875a4ff7  com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff87a97000 -
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    0x7fff87a9d000 -
    0x7fff87aabfff  libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
    0x7fff87aac000 -
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    0x7fff87b60000 -
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    0x7fff87be6000 -
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    0x7fff90489000 -
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    0x7fff907b6000 -
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    0x7fff908a7000 -
    0x7fff908fbff7  com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
    0x7fff908fc000 -
    0x7fff908fcfff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x7fff90a00000 -
    0x7fff90a29fff  libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff90a2a000 -
    0x7fff90a2dff7  com.apple.securityhi (4.0 - 1) <D0ABB03B-CEF9-39E0-A139-AA9484DBBC07> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff90a3d000 -
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    0x7fff90d57000 -
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    0x7fff90ea3000 -
    0x7fff90faafe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
    0x7fff91002000 -
    0x7fff91042ff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <5328C0AB-F169-3786-A3EC-9E82E960CAAF> /usr/lib/libcups.2.dylib
    0x7fff91043000 -
    0x7fff910c7ff7  com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff910c8000 -
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    0x7fff91102000 -
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    0x7fff911a6000 -
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    0x7fff913e6000 -
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    0x7fff91b86000 -
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    0x7fff92443000 -
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    0x7fff9248d000 -
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      Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
      Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by all processes on this machine:
    task_for_pid: 799
    thread_create: 0
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    Writable regions: Total=1.0G written=3936K(0%) resident=5536K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
    REGION TYPE                   
    VIRTUAL
    ===========                   
    =======
    CG shared images                 
    128K
    CoreServices                    
    1448K
    JS JIT generated code              
    8K
    JS JIT generated code (reserved) 
    1.0G   
    reserved VM address space (unallocated)
    MALLOC                          
    23.1M
    MALLOC guard page                 
    48K
    SQLite page cache                
    480K
    STACK GUARD                     
    56.0M
    Stack                           
    10.5M
    VM_ALLOCATE                       
    64K
    __CI_BITMAP                       
    80K
    __DATA                          
    16.2M
    __IMAGE                          
    528K
    __LINKEDIT                      
    59.8M
    __RC_CAMERAS                     
    248K
    __TEXT                         
    125.7M
    __UNICODE                        
    544K
    mapped file                     
    24.7M
    shared memory                    
    312K
    ===========                   
    =======
    TOTAL                            
    1.3G
    TOTAL, minus reserved VM space 
    319.8M
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