Internal Error occurred while calling the ProcessDPCommands API

We have installed Business Objects XI  with MySQL. We are getting following error when we click on view query on the WEBI Reports
" Internal Error occurred while calling the ProcessDPCommands API  Error WIS 30270".
When we change the CMS database to ORACLE everything works fine it looks like some issues when CMS database is MYSQL
Please hep to fix this problem
Installation is on Solaris 10
Edited by: AshishDatar on Nov 6, 2009 3:00 PM
Installation is on Solaris 10

did you check whether universe connection is pointing to the correct db?The following url might be helpful:
[http://www.forumtopics.com/busobj/viewtopic.php?t=52355&view=previous]

Similar Messages

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    I am facing a wierd issue while opening/refreshing/broadcasting a webi report.
    The error message scrnshot:
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    Recently we had upgrade of BO 4.0 SP7 patch 9.
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    Hi jaywant,
    Please check the note: 1760827 it may be helpful
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    You can have a look here:
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  • "An internal error occured while calling 'answerPrompts' API.(Error: wis_30

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    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Running OS Build: Mac OS X 10.9.3 (13D65)
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    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PWD=/
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: SHLVL=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __OSINSTALL_ENVIRONMENT=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: CI_DEFAULT_OPENCL_USAGE=0
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: OS_INSTALL=1
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    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallESDProduct> based on distribution at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
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    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******           Path: /Volumes/Install OS X Mavericks
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******     Boot Plist: /Volumes/Install OS X Mavericks/.IABootFiles/com.apple.Boot.plist
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: /usr/sbin/bless -setBoot -folder /Volumes/Install OS X Mavericks/.IABootFiles -bootefi /Volumes/Install OS X Mavericks/.IABootFiles/boot.efi -options config="\.IABootFiles\com.apple.Boot" -label OS X Installer
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    OS - Sun Solaris 2.6
    DB - 8.1.7.0.0
    iAS - 1.0.2.2
    Portal - 3.0.9.0.7
    It was working fine. Then the initjvm.sql that installs the JVM
    in the database was run. This was done as part of the steps
    required for enabling the UTL_SMTP. The script ran without any
    errors but after that Portal Login was failing with the following
    error:
    You cannot login because an error occurred while retrieving the
    login URL. (WWC-41441)
    and there were no Java classes present in the Portal or SSO
    schema. To overcome this error I reloaded the SSOHash classes to
    Portal and SSO schemas and ran ssodatan. The script ran
    successfully and I was able to login to the Portal after that.
    However, if I login as the administrator and try to create or
    edit users from the Administer tab of Portal, the same error
    occurs again:
    You cannot login because an error occurred while retrieving the
    login URL. (WWC-41441)
    I can programmatically add users using the Security APIs.
    The wwsec_enabler_config_info$ table of the Portal schema
    contains one row but the wwsec_enabler_config_info$ table of the
    SSO Schema contains no rows.
    This install of Portal is hosting a number of applications and as
    such running opca again is not an option.
    Any workaround for this?
    Thanks,
    Rupesh

    Hi,
    I ran ssodatan again and got the following error:
    ERROR: Setting Login Server Partner App
    ORA-06508: PL/SQL: could not find program unit being called
    I then found out that the wwsec_sso_enabler_private in the SSO
    schema is invalid and this was causing the above error. I tried
    recompiling the package but got the following error:
    Errors for PACKAGE BODY WWSEC_SSO_ENABLER_PRIVATE:
    LINE/COL ERROR
    151/6 PL/SQL: SQL Statement ignored
    151/13 PLS-00320: the declaration of the type of this
    expression is incomplete or malformed
    151/20 PLS-00336: non-object-table "SECI" illegal in this
    context
    160/4 PL/SQL: SQL Statement ignored
    643/6 PL/SQL: SQL Statement ignored
    643/13 PLS-00320: the declaration of the type of this
    expression is incomplete or malformed
    643/20 PLS-00336: non-object-table "SECI" illegal in this
    context
    LINE/COL ERROR
    651/4 PL/SQL: SQL Statement ignored
    713/4 PL/SQL: SQL Statement ignored
    713/50 PLS-00382: expression is of wrong type
    745/3 PL/SQL: SQL Statement ignored
    746/10 PLS-00389: table, view or alias name "ENBCONFIG" not
    allowed in this context
    The same package in the Portal schema is valid. Will an
    export of this package from a working instance and an import into
    the above instance solve this problem?
    Thanks and Regards,
    Rupesh

  • Uccx 10.5 - Subsystem - Resourses showing "Error occured while reading the Resources"

    Can anybody point me in the direction to resolve this? I have can see all of the agents and supervisors if I check the "Desktop Admin" page on UCCX  get an Error "Error occured while reading the Resources" when I try to see agents etc in Subsystem - RMCM - Resources.
    Thanks in advance.

    admin:file tail activelog uccx/log/MADM recent
    8895183: Nov 12 12:00:01.789 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926923]
    8895184: Nov 12 12:00:01.829 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926923]
    8895185: Nov 12 12:00:02.196 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895186: Nov 12 12:00:06.791 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926924
    8895187: Nov 12 12:00:06.791 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926924]
    8895188: Nov 12 12:00:06.831 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926924]
    8895189: Nov 12 12:00:07.102 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895190: Nov 12 12:00:11.793 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926925
    8895191: Nov 12 12:00:11.793 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926925]
    8895192: Nov 12 12:00:11.833 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926925]
    8895193: Nov 12 12:00:15.689 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895194: Nov 12 12:00:16.795 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926926
    8895195: Nov 12 12:00:16.795 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926926]
    8895196: Nov 12 12:00:16.835 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926926]
    8895197: Nov 12 12:00:21.797 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926927
    8895198: Nov 12 12:00:21.797 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926927]
    8895199: Nov 12 12:00:21.837 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926927]
    8895200: Nov 12 12:00:26.800 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926928
    8895201: Nov 12 12:00:26.800 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926928]
    8895202: Nov 12 12:00:26.841 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926928]
    8895203: Nov 12 12:00:28.417 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895204: Nov 12 12:00:31.803 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926929
    8895205: Nov 12 12:00:31.803 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926929]
    8895206: Nov 12 12:00:31.844 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926929]
    8895207: Nov 12 12:00:36.806 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926930
    8895208: Nov 12 12:00:36.806 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926930]
    8895209: Nov 12 12:00:36.847 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926930]
    8895210: Nov 12 12:00:41.808 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926931
    8895211: Nov 12 12:00:41.808 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926931]
    8895212: Nov 12 12:00:41.848 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926931]
    8895213: Nov 12 12:00:46.809 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926932
    8895214: Nov 12 12:00:46.809 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926932]
    8895215: Nov 12 12:00:46.850 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926932]
    8895216: Nov 12 12:00:48.407 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895217: Nov 12 12:00:51.810 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926933
    8895218: Nov 12 12:00:51.811 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926933]
    8895219: Nov 12 12:00:51.851 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926933]
    8895220: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895221: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895222: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895223: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895224: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895225: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895226: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895227: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895228: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895229: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895230: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895231: Nov 12 12:00:55.841 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895232: Nov 12 12:00:56.813 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926934
    8895233: Nov 12 12:00:56.813 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926934]
    8895234: Nov 12 12:00:56.853 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926934]
    8895235: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895236: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895237: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895238: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895239: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895240: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895241: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895242: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895243: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895244: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895245: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895246: Nov 12 12:01:01.815 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926935
    8895247: Nov 12 12:01:01.815 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926935]
    8895248: Nov 12 12:01:01.840 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895249: Nov 12 12:01:01.855 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926935]
    8895250: Nov 12 12:01:06.817 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926936
    8895251: Nov 12 12:01:06.817 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926936]
    8895252: Nov 12 12:01:06.858 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926936]
    8895253: Nov 12 12:01:08.821 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895254: Nov 12 12:01:08.821 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895255: Nov 12 12:01:08.821 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895256: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895257: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895258: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895259: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895260: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895261: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895262: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895263: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895264: Nov 12 12:01:09.517 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895265: Nov 12 12:01:11.819 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926937
    8895266: Nov 12 12:01:11.819 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926937]
    8895267: Nov 12 12:01:11.859 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926937]
    8895268: Nov 12 12:01:14.722 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895269: Nov 12 12:01:16.821 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926938
    8895270: Nov 12 12:01:16.821 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926938]
    8895271: Nov 12 12:01:16.861 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926938]
    8895272: Nov 12 12:01:21.823 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926939
    8895273: Nov 12 12:01:21.823 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926939]
    8895274: Nov 12 12:01:21.863 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926939]
    8895275: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895276: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895277: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895278: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895279: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895280: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895281: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895282: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895283: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895284: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895285: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895286: Nov 12 12:01:24.603 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895287: Nov 12 12:01:26.826 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926940
    8895288: Nov 12 12:01:26.826 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926940]
    8895289: Nov 12 12:01:26.867 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926940]
    8895290: Nov 12 12:01:28.162 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895291: Nov 12 12:01:30.674 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895292: Nov 12 12:01:30.675 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895293: Nov 12 12:01:31.829 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926941
    8895294: Nov 12 12:01:31.829 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926941]
    8895295: Nov 12 12:01:31.870 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926941]
    8895296: Nov 12 12:01:36.493 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895297: Nov 12 12:01:36.493 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895298: Nov 12 12:01:36.493 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationConfig
    8895299: Nov 12 12:01:36.493 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsApplicationDAO
    8895300: Nov 12 12:01:36.493 BST %MADM-DB_MGR-7-UNK:EntityDataSource.getPrimaryDataSourceType = LOCAL
    8895301: Nov 12 12:01:36.830 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926942
    8895302: Nov 12 12:01:36.830 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926942]
    8895303: Nov 12 12:01:36.920 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926942]
    8895304: Nov 12 12:01:38.279 BST %MADM-CFG_MGR-7-UNK:Found Configs30
    8895305: Nov 12 12:01:38.279 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-14 15:09:59.0,recordId=14,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Message Recording,values=null,evalues=[Message Recording, Cisco Script Application, 3, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895306: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-14 15:09:59.0,recordId=14,desc=Message Recording,name=Message Recording,type=Cisco Script Application,id=3,enabled=true,sessions=1,script=SCRIPT[Message Recording.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Recording_Message_Prompt>,<com.cisco.prompt.Playable Recorded_Menu_Prompt>,<com.cisco.prompt.Playable Recorded_Announcement_Prompt>,<com.cisco.prompt.Playable Input_Announcement_Number_Prompt>,<com.cisco.prompt.Playable Fault_Prompt>,<com.cisco.prompt.Playable Record_Another_Menu_Prompt>,<com.cisco.prompt.Playable Uploaded_OK_Prompt>],defaultVars=null]
    8895307: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[1]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-14 15:38:32.0,recordId=15,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Message Playback,values=null,evalues=[Message Playback, Cisco Script Application, 4, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895308: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[1]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-14 15:38:32.0,recordId=15,desc=Message Playback,name=Message Playback,type=Cisco Script Application,id=4,enabled=true,sessions=1,script=SCRIPT[Message Playback.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Input_Announcement_Number_Prompt>],defaultVars=null]
    8895309: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[2]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-18 14:14:01.0,recordId=39,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Credit Management,values=null,evalues=[Credit Management, Cisco Script Application, 21, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895310: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[2]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-18 14:14:01.0,recordId=39,desc=Credit Management,name=Credit Management,type=Cisco Script Application,id=21,enabled=true,sessions=1,script=SCRIPT[Credit Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Contact_Centre_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895311: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[3]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-24 12:17:22.0,recordId=62,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=C-UK Saturday Close,values=null,evalues=[C-UK Saturday Close, Cisco Script Application, 36, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895312: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[3]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-24 12:17:22.0,recordId=62,desc=C-UK Saturday Close,name=C-UK Saturday Close,type=Cisco Script Application,id=36,enabled=true,sessions=1,script=SCRIPT[C-UK Saturday Close.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable CUK_Saturday_Close_Q_Menu_Prompt>,<com.cisco.prompt.Playable Saturday_Q_Closed_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable Saturday_Q_Opened_Message>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895313: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[4]=ConfigImportRecord[schema=ApplicationConfig,time=2011-07-05 10:02:18.0,recordId=152,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=IS Management,values=null,evalues=[IS Management, Cisco Script Application, 9, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895314: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[4]=ApplicationConfig[schema=ApplicationConfig,time=2011-07-05 10:02:18.0,recordId=152,desc=IS Management,name=IS Management,type=Cisco Script Application,id=9,enabled=true,sessions=2,script=SCRIPT[IS Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable IS_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Outage_Record_Menu_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Recording_Prompt>,<com.cisco.prompt.Playable Recorded_Menu_Prompt>,<java.lang.String IS_Outage_Announcement_Number>,<com.cisco.prompt.Playable Recording_Saved_Prompt>,<com.cisco.prompt.Playable TOD_Override_Prompt>,<com.cisco.prompt.Playable TOD_Override_Open_Prompt>,<com.cisco.prompt.Playable TOD_Override_Closed_Prompt>,<com.cisco.prompt.Playable Servicedesk_Divert_Active_Prompt>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable Failed_Authentication_Prompt>,<com.cisco.prompt.Playable Recorded_Announcement_Prompt>,<com.cisco.prompt.Playable Announcement_Turned_Off_Prompt>,<com.cisco.prompt.Playable Emergency_Activated_Prompt>],defaultVars=null]
    8895315: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[5]=ConfigImportRecord[schema=ApplicationConfig,time=2011-09-20 08:07:43.0,recordId=209,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Switchboard Closed Message,values=null,evalues=[Switchboard Closed, Cisco Script Application, 1, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895316: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[5]=ApplicationConfig[schema=ApplicationConfig,time=2011-09-20 08:07:43.0,recordId=209,desc=Switchboard Closed Message,name=Switchboard Closed,type=Cisco Script Application,id=1,enabled=true,sessions=10,script=SCRIPT[Switchboard Closed.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Switchboard_Closed_Message>],defaultVars=null]
    8895317: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[6]=ConfigImportRecord[schema=ApplicationConfig,time=2012-04-05 08:14:22.0,recordId=507,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Estates Management,values=null,evalues=[Estates Management, Cisco Script Application, 30, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895318: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[6]=ApplicationConfig[schema=ApplicationConfig,time=2012-04-05 08:14:22.0,recordId=507,desc=Estates Management,name=Estates Management,type=Cisco Script Application,id=30,enabled=true,sessions=2,script=SCRIPT[Estates Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Estates_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Divert_On_Prompt>,<com.cisco.prompt.Playable Divert_Off_Prompt>,<com.cisco.prompt.Playable Input_Ext_Number>,<com.cisco.prompt.Playable Divert_On_Prompt_2>],defaultVars=null]
    8895319: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[7]=ConfigImportRecord[schema=ApplicationConfig,time=2013-01-02 08:41:48.0,recordId=641,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Leased Ops Internal,values=null,evalues=[Leased Ops Internal, Cisco Script Application, 12, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895320: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[7]=ApplicationConfig[schema=ApplicationConfig,time=2013-01-02 08:41:48.0,recordId=641,desc=Leased Ops Internal,name=Leased Ops Internal,type=Cisco Script Application,id=12,enabled=true,sessions=10,script=SCRIPT[Leased Ops Internal.aef],defaultScript=,vars=[<java.lang.String Voicemail_Redirect>,<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<java.lang.String Voicemail_Pilot>],defaultVars=null]
    8895321: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[8]=ConfigImportRecord[schema=ApplicationConfig,time=2013-03-18 08:08:08.0,recordId=749,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=ETA SMS,values=null,evalues=[ETA SMS, Cisco Script Application, 24, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895322: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[8]=ApplicationConfig[schema=ApplicationConfig,time=2013-03-18 08:08:08.0,recordId=749,desc=ETA SMS,name=ETA SMS,type=Cisco Script Application,id=24,enabled=true,sessions=10,script=SCRIPT[ETA SMS.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Enter_Customer_Number_Prompt>,<com.cisco.prompt.Playable Customer_ID_Not_Found_Prompt>,<com.cisco.prompt.Playable Confirm_Postcode_Prompt>,<com.cisco.prompt.Playable Confirm_Prompt>,<com.cisco.prompt.Playable Caller_Witheld_Prompt>,<com.cisco.prompt.Playable Calling_From_Prompt>,<com.cisco.prompt.Playable Existing_Menu_Prompt>,<com.cisco.prompt.Playable Are_You_Sure_Prompt>,<com.cisco.prompt.Playable Enter_Number_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Restricted_Access_Prompt>,<com.cisco.prompt.Playable Number_Change_Prompt>,<com.cisco.prompt.Playable Loop_Prompt>,<com.cisco.prompt.Playable Loop_Prompt_OOH>,<com.cisco.prompt.Playable Service_Removal_Prompt>,<com.cisco.prompt.Playable New_Registration_Prompt>,<java.lang.String Contact_Centre_Transfer>,<com.cisco.prompt.Playable Invalid_Mobile_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt_OOH>,<com.cisco.prompt.Playable Confirm_Mobile_Entered>,<com.cisco.prompt.Playable Goodbye_Prompt>],defaultVars=null]
    8895323: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[9]=ConfigImportRecord[schema=ApplicationConfig,time=2013-03-19 09:13:05.0,recordId=758,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Lettings Management,values=null,evalues=[Lettings Management, Cisco Script Application, 44, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895324: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[9]=ApplicationConfig[schema=ApplicationConfig,time=2013-03-19 09:13:05.0,recordId=758,desc=Lettings Management,name=Lettings Management,type=Cisco Script Application,id=44,enabled=true,sessions=2,script=SCRIPT[Lettings Management.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Lettings_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Divert_On_Prompt>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895325: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[10]=ConfigImportRecord[schema=ApplicationConfig,time=2013-04-29 12:58:32.0,recordId=785,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Tech Services Management,values=null,evalues=[Tech Services Management, Cisco Script Application, 28, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895326: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[10]=ApplicationConfig[schema=ApplicationConfig,time=2013-04-29 12:58:32.0,recordId=785,desc=Tech Services Management,name=Tech Services Management,type=Cisco Script Application,id=28,enabled=true,sessions=2,script=SCRIPT[Tech Services Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Tech_Services_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895327: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[11]=ConfigImportRecord[schema=ApplicationConfig,time=2013-12-13 10:15:53.0,recordId=961,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Legal Estates DISPS,values=null,evalues=[Lease Estates DISPS, Cisco Script Application, 29, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895328: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[11]=ApplicationConfig[schema=ApplicationConfig,time=2013-12-13 10:15:53.0,recordId=961,desc=Legal Estates DISPS,name=Lease Estates DISPS,type=Cisco Script Application,id=29,enabled=true,sessions=10,script=SCRIPT[Legal and Estates and Disposals.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Closed_Message_Prompt>,<com.cisco.prompt.Playable IVR_Menu_Prompt>,<java.lang.String Voicemail_Box>,<com.cisco.prompt.Playable Christmas_Closed_2>],defaultVars=null]
    8895329: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[12]=ConfigImportRecord[schema=ApplicationConfig,time=2013-12-13 10:39:09.0,recordId=962,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Tech Services IVR,values=null,evalues=[Tech Services IVR, Cisco Script Application, 25, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895330: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[12]=ApplicationConfig[schema=ApplicationConfig,time=2013-12-13 10:39:09.0,recordId=962,desc=Tech Services IVR,name=Tech Services IVR,type=Cisco Script Application,id=25,enabled=true,sessions=10,script=SCRIPT[Tech Services.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Option_To_Leave_Message_Prompt>,<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Transfer_Prompt>,<com.cisco.prompt.Playable Tech_Services_Menu_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<com.cisco.prompt.Playable Out_Hours_Message>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Christmas_Closed_2>],defaultVars=[]]
    8895331: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[13]=ConfigImportRecord[schema=ApplicationConfig,time=2013-12-16 14:13:21.0,recordId=974,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=C-UK Incident Recording,values=null,evalues=[C-UK Incident Recording, Cisco Script Application, 16, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895332: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[13]=ApplicationConfig[schema=ApplicationConfig,time=2013-12-16 14:13:21.0,recordId=974,desc=C-UK Incident Recording,name=C-UK Incident Recording,type=Cisco Script Application,id=16,enabled=true,sessions=2,script=SCRIPT[C-UK Incident Recording.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Incident_Record_Menu_Prompt>,<com.cisco.prompt.Playable Recording_Prompt>,<com.cisco.prompt.Playable Recorded_Announcement_Prompt>,<com.cisco.prompt.Playable Recorded_Menu_Prompt>,<java.lang.String Incident_Recording_Number>,<com.cisco.prompt.Playable Recording_Saved_Prompt>,<com.cisco.prompt.Playable Incident_Change_Menu_Prompt>,<com.cisco.prompt.Playable Incident_Removed_Message>],defaultVars=null]
    8895333: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[14]=ConfigImportRecord[schema=ApplicationConfig,time=2014-04-29 08:47:57.0,recordId=1043,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=IS Helpdesk,values=null,evalues=[IS Helpdesk, Cisco Script Application, 10, 1, 20, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895334: Nov 12 12:01:38.286 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[14]=ApplicationConfig[schema=ApplicationConfig,time=2014-04-29 08:47:57.0,recordId=1043,desc=IS Helpdesk,name=IS Helpdesk,type=Cisco Script Application,id=10,enabled=true,sessions=20,script=SCRIPT[IS Helpdesk.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Option_To_Leave_Message_Prompt>,<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Outage_Announcement_Prompt>,<com.cisco.prompt.Playable No_Outage_Announcement_Prompt>,<com.cisco.prompt.Playable Service_Desk_Closed_Prompt>,<com.cisco.prompt.Playable Transfer_Prompt>],defaultVars=null]
    8895335: Nov 12 12:01:38.286 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[15]=ConfigImportRecord[schema=ApplicationConfig,time=2014-05-19 12:28:08.0,recordId=1054,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Test 3,values=null,evalues=[Test 3, Cisco Script Application, 6, 1, 3, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895336: Nov 12 12:01:38.286 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[15]=ApplicationConfig[schema=ApplicationConfig,time=2014-05-19 12:28:08.0,recordId=1054,desc=Test 3,name=Test 3,type=Cisco Script Application,id=6,enabled=true,sessions=3,script=SCRIPT[CC IVR.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Root_Menu_Options>,<com.cisco.prompt.Playable Prompt_Fault>,<com.cisco.prompt.Playable Prompt_Order_Queuries_Menu>,<com.cisco.prompt.Playable Prompt_QM_Transfer>,<com.cisco.prompt.Playable Prompt_Sales_Transfer>,<java.lang.String Transfer_QM>,<java.lang.String Transfer_Sales>,<com.cisco.prompt.Playable Prompt_CUK_Menu>,<java.lang.String Transfer_ETA>,<java.lang.String Transfer_Distribution>,<com.cisco.prompt.Playable Prompt_Distribution_Transfer>,<com.cisco.prompt.Playable Prompt_Credit_Menu>,<com.cisco.prompt.Playable Prompt_Credit_Transfer>,<java.lang.String Transfer_Credit>,<com.cisco.prompt.Playable Prompt_Property_Menu>,<com.cisco.prompt.Playable Prompt_Brand_Menu>,<java.lang.String Transfer_Bellrock>,<com.cisco.prompt.Playable Prompt_Brand_Technical_Menu>,<com.cisco.prompt.Playable Prompt_Dispense_Carlsberg>,<com.cisco.prompt.Playable Prompt_Dispense_Coors>,<com.cisco.prompt.Playable Prompt_Dispense_Inbev>,<com.cisco.prompt.Playable Prompt_Dispense_Heineken>,<com.cisco.prompt.Playable Prompt_Dispense_CC>,<com.cisco.prompt.Playable Prompt_Dispense_Diageo>,<java.lang.String Prompt_Pre_IVR_Advert>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895337: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[16]=ConfigImportRecord[schema=ApplicationConfig,time=2014-06-09 07:25:30.0,recordId=1099,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Utilities IVR,values=null,evalues=[Utilities IVR, Cisco Script Application, 18, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895338: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[16]=ApplicationConfig[schema=ApplicationConfig,time=2014-06-09 07:25:30.0,recordId=1099,desc=Utilities IVR,name=Utilities IVR,type=Cisco Script Application,id=18,enabled=true,sessions=10,script=SCRIPT[Utilities Number Change.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Number_Change_Transfer_Prompt>,<java.lang.String IVR_Transfer_Number>,<com.cisco.prompt.Playable Fault_Prompt>,<com.cisco.prompt.Playable Number_Change_Terminate_Prompt>,<java.lang.Long July4>,<java.lang.Long Aug1>],defaultVars=null]
    8895339: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[17]=ConfigImportRecord[schema=ApplicationConfig,time=2014-07-10 14:02:00.0,recordId=1125,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Carlsberg Queue,values=null,evalues=[Carlsberg Queue, Cisco Script Application, 31, 1, 30, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895340: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[17]=ApplicationConfig[schema=ApplicationConfig,time=2014-07-10 14:02:00.0,recordId=1125,desc=Carlsberg Queue,name=Carlsberg Queue,type=Cisco Script Application,id=31,enabled=true,sessions=30,script=SCRIPT[Carlsberg Queue.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<java.lang.String Email_Recipients>,<com.cisco.prompt.Playable Closed_Message_Prompt>,<com.cisco.prompt.Playable Incident_Message>,<java.lang.String Incident_Calling_Number>,<com.cisco.prompt.Playable No_Incident_Message>,<java.lang.String Carlsberg_Direct_Calling_Number>,<com.cisco.prompt.Playable Salutation_Direct>,<com.cisco.prompt.Playable Salutation_Incident>,<com.cisco.prompt.Playable Recording_Notification_Prompt>,<java.lang.String Transfer_Calling_Number>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895341: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[18]=ConfigImportRecord[schema=ApplicationConfig,time=2014-07-10 14:14:45.0,recordId=1127,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Contact Centre Management,values=null,evalues=[Contact Centre Management, Cisco Script Application, 46, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895342: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[18]=ApplicationConfig[schema=ApplicationConfig,time=2014-07-10 14:14:45.0,recordId=1127,desc=Contact Centre Management,name=Contact Centre Management,type=Cisco Script Application,id=46,enabled=true,sessions=2,script=SCRIPT[CC Emergency.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Prompt_Emergency_Menu>,<com.cisco.prompt.Playable Prompt_Emergency_Off>,<com.cisco.prompt.Playable Prompt_Enter_PIN>,<com.cisco.prompt.Playable Prompt_Emergency_All>,<com.cisco.prompt.Playable Prompt_Emergency_CC>,<com.cisco.prompt.Playable Prompt_Emergency_Ops>,<com.cisco.prompt.Playable Prompt_Emergency_CUK>,<com.cisco.prompt.Playable Prompt_Emergency_Reception>,<com.cisco.prompt.Playable Prompt_Write_Error>],defaultVars=null]
    8895343: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[19]=ConfigImportRecord[schema=ApplicationConfig,time=2014-08-14 14:22:27.0,recordId=1130,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Training,values=null,evalues=[Training, Cisco Script Application, 48, 1, 5, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895344: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[19]=ApplicationConfig[schema=ApplicationConfig,time=2014-08-14 14:22:27.0,recordId=1130,desc=Training,name=Training,type=Cisco Script Application,id=48,enabled=true,sessions=5,script=SCRIPT[Training.aef],defaultScript=,vars=[<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>],defaultVars=null]
    8895345: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[20]=ConfigImportRecord[schema=ApplicationConfig,time=2014-08-18 13:30:10.0,recordId=1131,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Financial Services Management,values=null,evalues=[Financial Services Management, Cisco Script Application, 2, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895346: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[20]=ApplicationConfig[schema=ApplicationConfig,time=2014-08-18 13:30:10.0,recordId=1131,desc=Financial Services Management,name=Financial Services Management,type=Cisco Script Application,id=2,enabled=true,sessions=2,script=SCRIPT[Financial Services Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Financial_Services_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895347: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[21]=ConfigImportRecord[schema=ApplicationConfig,time=2014-08-20 13:02:27.0,recordId=1132,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Credit Queue,values=null,evalues=[Credit Queue, Cisco Script Application, 33, 1, 50, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895348: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[21]=ApplicationConfig[schema=ApplicationConfig,time=2014-08-20 13:02:27.0,recordId=1132,desc=Credit Queue,name=Credit Queue,type=Cisco Script Application,id=33,enabled=true,sessions=50,script=SCRIPT[Credit Queue.aef],defaultScript=SCRIPT[Error.aef],vars=[<java.lang.String Credit_Supervisor_1>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<java.lang.String Credit_Supervisor_2>,<com.cisco.prompt.Playable Closed_Message_Prompt>,<java.lang.String Credit_Supervisor_3>,<java.lang.String CSQ_Name>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895349: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[22]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-01 09:58:11.0,recordId=1134,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Contact Center Queue,values=null,evalues=[Contact Center Queue, Cisco Script Application, 27, 1, 50, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895350: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[22]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-01 09:58:11.0,recordId=1134,desc=Contact Center Queue,name=Contact Center Queue,type=Cisco Script Application,id=27,enabled=true,sessions=50,script=SCRIPT[Contact Centre Queue.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Closed_Prompt_Contact_Centre>,<java.lang.String Transfer_Cloud_WiFi>,<com.cisco.prompt.Playable Prompt_Fault>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895351: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[23]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-10 08:51:27.0,recordId=1138,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Leased Ops IVR,values=null,evalues=[Leased Ops IVR, Cisco Script Application, 13, 1, 15, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895352: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[23]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-10 08:51:27.0,recordId=1138,desc=Leased Ops IVR,name=Leased Ops IVR,type=Cisco Script Application,id=13,enabled=true,sessions=15,script=SCRIPT[Ops Support.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<java.lang.String Voicemail_Pilot>,<java.lang.String Voicemail_Redirect>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<java.lang.String CSQ_Name>,<java.lang.String Email_Recipients>],defaultVars=null]
    8895353: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[24]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-15 11:07:57.0,recordId=1140,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Contact Centre IVR,values=null,evalues=[Contact Centre IVR, Cisco Script Application, 26, 1, 30, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895354: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[24]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-15 11:07:57.0,recordId=1140,desc=Contact Centre IVR,name=Contact Centre IVR,type=Cisco Script Application,id=26,enabled=true,sessions=30,script=SCRIPT[CC IVR.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Root_Menu_Options>,<com.cisco.prompt.Playable Prompt_Fault>,<com.cisco.prompt.Playable Prompt_Order_Queuries_Menu>,<com.cisco.prompt.Playable Prompt_QM_Transfer>,<com.cisco.prompt.Playable Prompt_Sales_Transfer>,<java.lang.String Transfer_QM>,<java.lang.String Transfer_Sales>,<com.cisco.prompt.Playable Prompt_CUK_Menu>,<java.lang.String Transfer_ETA>,<java.lang.String Transfer_Distribution>,<com.cisco.prompt.Playable Prompt_Distribution_Transfer>,<com.cisco.prompt.Playable Prompt_Credit_Menu>,<com.cisco.prompt.Playable Prompt_Credit_Transfer>,<java.lang.String Transfer_Credit>,<com.cisco.prompt.Playable Prompt_Property_Menu>,<com.cisco.prompt.Playable Prompt_Brand_Menu>,<java.lang.String Transfer_Bellrock>,<com.cisco.prompt.Playable Prompt_Brand_Technical_Menu>,<com.cisco.prompt.Playable Prompt_Dispense_Carlsberg>,<com.cisco.prompt.Playable Prompt_Dispense_Coors>,<com.cisco.prompt.Playable Prompt_Dispense_Inbev>,<com.cisco.prompt.Playable Prompt_Dispense_Heineken>,<com.cisco.prompt.Playable Prompt_Dispense_CC>,<com.cisco.prompt.Playable Prompt_Dispense_Diageo>,<java.lang.String Prompt_Pre_IVR_Advert>,<java.lang.String Transfer_Trigger>,<com.cisco.prompt.Playable Prompt_Salutation>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895355: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[25]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-30 07:48:02.0,recordId=1144,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Test,values=null,evalues=[Test, Cisco Script Application, 0, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895356: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[25]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-30 07:48:02.0,recordId=1144,desc=Test,name=Test,type=Cisco Script Application,id=0,enabled=true,sessions=2,script=SCRIPT[test.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Emergency_Menu>,<com.cisco.prompt.Playable Prompt_Emergency_Off>,<com.cisco.prompt.Playable Prompt_Enter_PIN>,<com.cisco.prompt.Playable Prompt_Emergency_All>,<com.cisco.prompt.Playable Prompt_Emergency_CC>,<com.cisco.prompt.Playable Prompt_Emergency_Ops>,<com.cisco.prompt.Playable Prompt_Emergency_CUK>,<com.cisco.prompt.Playable Prompt_Emergency_Reception>,<com.cisco.prompt.Playable Prompt_Write_Error>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895357: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[26]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-30 07:48:37.0,recordId=1145,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=TEST 2,values=null,evalues=[TEST 2, Cisco Script Application, 5, 1, 4, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895358: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[26]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-30 07:48:37.0,recordId=1145,desc=TEST 2,name=TEST 2,type=Cisco Script Application,id=5,enabled=true,sessions=4,script=SCRIPT[test2.aef],defaultScript=SCRIPT[Error.aef],vars=[],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895359: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[27]=ConfigImportRecord[schema=ApplicationConfig,time=2014-10-06 08:55:13.0,recordId=1148,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Switchboard Pre-Message,values=null,evalues=[Switchboard Pre-Message, Cisco Script Application, 11, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895360: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[27]=ApplicationConfig[schema=ApplicationConfig,time=2014-10-06 08:55:13.0,recordId=1148,desc=Switchboard Pre-Message,name=Switchboard Pre-Message,type=Cisco Script Application,id=11,enabled=true,sessions=10,script=SCRIPT[Incoming 01283 501600.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Salutation>,<com.cisco.prompt.Playable Prompt_Menu_Options>,<java.lang.String Transfer_CC_IVR>,<java.lang.String Transfer_Reception>,<com.cisco.prompt.Playable Prompt_Fault>,<com.cisco.prompt.Playable Prompt_Reception_Closed>,<com.cisco.prompt.Playable Prompt_Reception_Transfer>,<com.cisco.prompt.Playable Emergency_Message_Prompt>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895361: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[28]=ConfigImportRecord[schema=ApplicationConfig,time=2014-10-16 12:39:48.0,recordId=1149,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Lettings,values=null,evalues=[Lettings, Cisco Script Application, 34, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895362: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[28]=ApplicationConfig[schema=ApplicationConfig,time=2014-10-16 12:39:48.0,recordId=1149,desc=Lettings,name=Lettings,type=Cisco Script Application,id=34,enabled=true,sessions=10,script=SCRIPT[Lettings.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Starting_Prompt>,<java.lang.String Transfer_Number_FMP>,<com.cisco.prompt.Playable IVR_Prompt>,<com.cisco.prompt.Playable Fault_Prompt>,<java.lang.String Transfer_Number_QM>,<com.cisco.prompt.Playable Transfer_Prompt_FMP>,<com.cisco.prompt.Playable Transfer_Prompt_QM>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895363: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[29]=ConfigImportRecord[schema=ApplicationConfig,time=2014-10-30 08:03:43.0,recordId=1151,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Financial Services,values=null,evalues=[Financial Services, Cisco Script Application, 8, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895364: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[29]=ApplicationConfig[schema=ApplicationConfig,time=2014-10-30 08:03:43.0,recordId=1151,desc=Financial Services,name=Financial Services,type=Cisco Script Application,id=8,enabled=true,sessions=10,script=SCRIPT[Financial Services.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Option_To_Leave_Message_Prompt>,<com.cisco.prompt.Playable Financial_Services_Menu_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<com.cisco.prompt.Playable Out_Hours_Message>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Comfort_Message_Prompt>,<com.cisco.prompt.Playable Fault_Prompt>,<java.lang.String Trigger_External>,<java.lang.String Trigger_Internal>,<java.lang.String CSQ_Name>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895365: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895366: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895367: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895368: Nov 12 12:01:38.292 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895369: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895370: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-14 14:06:48.0,recordId=4,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1011, Cisco JTAPI Trigger, Message Recording, 1, 1, 5000, en_GB, 1011, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895371: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-14 14:06:48.0,recordId=4,desc=Cisco JTAPI Trigger,name=1011,type=Cisco JTAPI Trigger,appName=Message Recording,enabled=true,sessions=1,idleTimeout=5000,locale=en_GB,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=0,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=1011,redirectCSS=redirecting.party,cmDeviceName=Trigger1011,cmDeviceInvalid=false,cmDescription=Message Recording,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Punch_Campus_DP,cmCallingSearchSpaceUUID={D084B73F-CFFC-98EC-0859-0013A93FB9E7},cmCallingSearchSpaceName=Punch_Campus_National,cmLocationUUID={BD0533A9-A173-BCFA-BB70-609631EE24BB},cmLocationName=Punch_Campus,cmPartitionUUID={25AB5E1A-5154-C10C-9071-77AE2972A72E},cmPartitionName=Punch_Campus_UCCX,cmVoiceMailProfileUUID={00000000-1111-0000-0000-000000000000},cmVoiceMailProfileName=NoVoiceMail,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=1011,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group]
    8895372: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895373: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895374: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895375: Nov 12 12:01:38.293 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895376: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895377: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-14 15:39:54.0,recordId=5,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1000, Cisco JTAPI Trigger, Message Playback, 1, 1, 5000, en_GB, 1000, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895378: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-14 15:39:54.0,recordId=5,desc=Cisco JTAPI Trigger,name=1000,type=Cisco JTAPI Trigger,appName=Message Playback,enabled=true,sessions=1,idleTimeout=5000,locale=en_GB,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=0,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=1000,redirectCSS=redirecting.party,cmDeviceName=Trigger1000,cmDeviceInvalid=false,cmDescription=Message Playback,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Punch_Campus_DP,cmCallingSearchSpaceUUID={D084B73F-CFFC-98EC-0859-0013A93FB9E7},cmCallingSearchSpaceName=Punch_Campus_National,cmLocationUUID={BD0533A9-A173-BCFA-BB70-609631EE24BB},cmLocationName=Punch_Campus,cmPartitionUUID={25AB5E1A-5154-C10C-9071-77AE2972A72E},cmPartitionName=Punch_Campus_UCCX,cmVoiceMailProfileUUID={00000000-1111-0000-0000-000000000000},cmVoiceMailProfileName=NoVoiceMail,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=1000,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group]
    8895379: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895380: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895381: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895382: Nov 12 12:01:38.294 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895383: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895384: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-18 14:14:39.0,recordId=26,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1012, Cisco JTAPI Trigger, Credit Management, 1, 1, 5000, en_GB, 1012, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895385: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-18 14:14:39.0,recordId=26,desc=Cisco JTAPI Trigger,name=1012,type=Cisco JTAPI Trigger,appName=Credit Management,enabled=true,sessions=1,idleTimeout=5000,locale=en_GB,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=0,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=1012,redirectCSS=redirecting.party,cmDeviceName=Trigger1012,cmDeviceInvalid=false,cmDescription=Credit Management,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Punch_Campus_DP,cmCallingSearchSpaceUUID={D084B73F-CFFC-98EC-0859-0013A93FB9E7},cmCallingSearchSpaceName=Punch_Campus_National,cmLocationUUID={BD0533A9-A173-BCFA-BB70-609631EE24BB},cmLocationName=Punch_Campus,cmPartitionUUID={25AB5E1A-5154-C10C-9071-77AE2972A72E},cmPartitionName=Punch_Campus_UCCX,cmVoiceMailProfileUUID={00000000-1111-0000-0000-000000000000},cmVoiceMailProfileName=NoVoiceMail,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=1012,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group]
    8895386: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895387: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895388: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895389: Nov 12 12:01:38.295 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895390: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895391: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-24 12:17:56.0,recordId=43,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1041, Cisco JTAPI Trigger, C-UK Saturday Close, 1, 1, 5000, en_GB, 1041, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895392: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-24 12:17:56.0,recordId=43,desc=Cisco JTAPI Trigger,name=1041,type=Cisco JTAPI Trigger,appName=C-UK Saturday Close,enabled=true,sessions=1,idleTimeou

  • Excel, PowerView error in SharePoint 2013: "An error occurred while loading the model for the item or data source 'EntityDataSource'. Verify that the connection information is correct and that you have permissions to access the data source."

    I've installed SQL Server 2012 SP1 + SP server 2012 + SSRS and PowerPivot add-in.
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    Please help me to solve this issue. I don't know if uploading the excel workbook is enough or maybe It needed to connect to another data source.
    I Appreciate in advance.

    Hi Ali.y,
    Based on the current error message, the error can be related to the
    Claims to Windows Token Service (C2WTS) and is an expected error under certain conditions. To verify the issue, please check the aspects below:
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         3. Check the domain. You're signing into SharePoint with a user account in some domain (call it Domain A).  When Domain A is equal to Domain B which SharePoint server itself is located (they're the same domain), or Domain
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    In addition, the error may be caused by Kerberos authentication issue due to missing SPN. In order to make the Kerberos authentication work, you need to configure the Analysis Services to run under a domain account, and register the SPNs for the Analysis
    Services server.
    To create the SPN for the Analysis Services server that is running under a domain account, run the following commands at a command prompt:
    • Setspn.exe -S MSOLAPSvc.3/Fully_Qualified_domainName OLAP_Service_Startup_Account
    Note: Fully_Qualified_domainName is a placeholder for the FQDN.
    • Setspn.exe -S MSOLAPSvc.3/serverHostName OLAP_Service_Startup_Account
    For more information, please see:
    How to configure SQL Reporting Services 2012 in SharePoint Server 2010 / 2013 for Kerberos authentication
    Regards,
    Heidi Duan
    Heidi Duan
    TechNet Community Support

  • No Data Shown because an error occurred while running the query

    Discoverer 10gR2 using Plus on Firefox:
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    Booooo.
    Have tried multiple DBs, multiple EULs, multiple underlying data sources, replacing the offending parameter with a whole new one, no difference.
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    -- Ron Olcott, Business Intelligence Product Manager

    What about trying this. On the parameter definition, you have a section on the bottom left of the Parameters window, called "Do you want to allow different parameter values for each worksheet?". When you say in your posting that all but the Model parameter is shared, I assume you mean that you have set this section value to "Allow only one set of paratmeter values for all worksheets". Try setting this to "Allow different parameter values for each worksheet". See if that might make a difference for you. If that works, you may have to leave the option at this, as the lesser of your evils. From my limited experience, the "Allow only one set of parameter mvalues for all worksheets" is a bit flaky in how it works. So I pretty much have gone to always saying to allow different parameter values for each worksheet. Hope this helps a bit. If worse comes to worse, if you have not done so already, log a service request with support and see what they say. Good luck.
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