Internal Software Error while Burning to DVD Disc

I am using PE3 and during the latter part of the burn, the process stopped and the following error message was displayed.
.\Vobulator\Block Planner\Block Planner.cpp.line215
Had no trouble the first time. Have tried burning to both +R and -R. Would appreciate any help, as I don't understand this message, or what I can do about it. Thanks

I assume that you are using Encore CS4 for this Project. Is that correct?
Now, let's look at your SlideShows. Is there any chance that the Audio is longer than the Video (the slides and their Duration), by even one Audio Unit? If so, then extend the Duration of the Video by a tiny amount. I do my SlideShows in PrPro, and always have about 2-3 Frames more Video, than Audio. I find Encore's SlideShow feature to be rudimentary at best. Also, make sure that your still images have been resized to the Project's Frame Size, outside of Encore. This would be true if you were doing SlideShows in PrPro too.
Last thing, Encore can have issues with MPEG Audio. This can either be in muxed AV files, or Audio streams, like MP3. In general terms, MPEG is not even an optional Audio stream for DVD-Video. In PAL-land, it is "optional," but that is falling out of favor. The exception is the DD AC3 Audio stream, but it is unique. If I had MP3's, I would convert to PCM/WAV 48KHz 16-bit outside of Encore, and NOT use anything MP3. If I am doing the Transcoding in PrPro, prior to Import into Encore, I always do so as elemental/elementary streams, i.e. one Audio-only and one Video-only file. I then Import the Video-only file as a Timeline, and the Audio-only file as an Asset. Once into Encore, I just drag the Audio-only file to the appropriate Timeline, where it snaps into place.
Oh, one more thing: ganging Assets on the same Timeline can be problematic, and for some of the things mentioned above, like slightly longer Audio, than Video, plus gaps. I always have one Video Asset per Timeline, and then use Play Lists for my navigation.
Good luck, and hope that this helps.
Hunt
PS - if this is related to Encore, there is a great forum for that program, with some excellent subscribers, like Jeff Bellune and Neil Wilkes. You can get some very good and specific responses from them. Here is the Encore Forum link - see you there.

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Internal Software Error during burn to DVD in Premier Element 9

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You'll be better served by posting your question in the dedicated Premiere Elements forum:
http://forums.adobe.com/community/premiere_elements?view=discussions
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Internal software error: .\vobulator\titleplanner\cgopgrouper.cpp, line 401 when burning DVD with sl

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duuneistein
I do not work for Adobe, nor am I affiliated with it in any way. No relatives there either. I come with no bias in my remarks to follow.
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ATR

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This part is for CS4, but might help
Encore CS4 Roxio component problem http://forums.adobe.com/thread/400484?tstart=0
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http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
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Internal software error realted to gaps in timeline?

HEllo all,
I am new to the forum but look here for great information from smart ADobe useres.
I have a project in Encore which is a 3 hour Dance recital. IT is broken up into chapters (per act) so there are a total of 55 chapters. I just sucessfully built and burned this DVD the other night but now I am getting the internal software error, vobulator line 217. Now I have combed through the forums and have tried jut about every possible suggestion with no help. I do have gaps in my timeline. This is because the audio and video clips become out of sync if I just line them up one after each other in the timeline. By the end of the project it came out to be a 5 second sync issue which is totally unacceptable. As a test I deleted all the gaps and the DVD burnt fine BUT now the clips are all out of sync. So for me that infamous error was related to the gaps in my timeline but now I have an even bigger problem...
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For example.
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I am totally frustrated with this. I have a huge project past due now and about 400 customers who paid that are waiting for the DVD. Any suggestions on either the Vobulator error or how to fix the out of sync audio and video clips?!?!
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Intel Quad Core 2.66GHZ
EVGA NFORCE 780I 775 MOTHERBOARD
4Gigs RAM
2 500GB SATA Drives set up in a RAID
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Please someone help me...if u ned more details just ask
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Ed Saldana

Hi Ed,
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In the new project, delete the one big timeline and put each clip in its own timeline. If you need a "Play All" function, then add all of the timelines to a standard Playlist. The downside is that there will be a slight pause between timelines during playback. The length of the pause will depend on the DVD player and how far apart (physically) the timelines are on the disc.
If the pause between timelines is unacceptable, then you'll need to examine the audio in your Pr project: is the sync OK in Pr? What types of audio assets were used in Pr? If the audio is longer than the video in Pr, then you can fix that and re-export just the audio portions (giving them unique file names - don't overwrite the old files). If the audio in Pr matches perfectly, but you used compressed audio like .mp3 files, then that could be a cause for the mismatch between audio and video length after export. I'm not sure that can be fixed easily.
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Internal Software Error while Burning to DVD Disc

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