INTERNET NOT WORKING WITH PRINTER HP OFFICEJET PRO 8600

Hi,i have new printer HP OFFICEJET PRO 8600.if i connect printer to PC internet stops to work.I have mobilstick internet.Its working without printer.IF the printer is connected and i put mobilstick to PC its writeing the device cannot be recognized.The internet is working with old printer.
I have windows XP.thank you

It does sound like there is a compatibility problem. You might try posting on one of the computer boards to see if anyone has advice on a computer setting that might help solve the compatibility problem. Click Here
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

Similar Messages

Unable To Communicate With Printer HP Officejet Pro 8600 (Network)

I recently purchased an HP Officejet Pro 8600. One morning a couple weeks ago I tried to print something and I received a prompt saying "Unable to Communicate with Printer (Network)". I turned off the printer and turned it back on which did not help, I then turned off my wireless network, turned it back on and still nothing. I finally figured out that I first have to turn off the printer, then turn off my wireless router wait thirty seconds, turn the router back on and the turn the printer back on. After these steps my printer was working. The next morning the same thing happened "Unable to Communicate with Printer (Network)" and I've been replaying Groundhog's Day ever since.
Please help!

Hello msheehy-
I would like to help you with this issue. It sounds like the router is changing the ip address of the printer. This could be caused by a couple reasons. (ip lease time, power loss to the router) I would recommend looking at the following link. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03781399&cc=us&dlc=en&lc=en&product=4323648&tmp...
I think if you would set a static ip address in the printer EWS you would better off. I hope this helps.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

Unable to Communicate with Printer Error - Officejet Pro 8600

My printer was working fine last week... printing from my Mac desktop via wireless.
Now, when I try to print, the progress window is just hanging... trying to find the printer.
I deleted the printer in my settings and tried to reinstall. Now, I am getting an error message that says: Unable to Communicate with the Printer at this Time.
Help, please!
Comuputer: Mac OSX Version 10.9.3
Printer: Officejet Pro 8600 Plus... only about 3 months old!

Hello K_D123, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having wireless issues. I would like to try and help.
I would recommend powering off your computer and printer. Once they are both off, I would unplug the power from the back of your wireless router, wait 60 seconds and plug it back in. After the router has begun broadcasting, power on the printer and computer.
I would also recommend following the steps in this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How do i make my nexus 7 work with my hp officejet pro 8600

I want to be able to print to my office jet pro 8600 from my nexus 7

Hi there, take a look at this link which provides information on HP's mobile printing solutions http://www.hp.com/united-states/campaigns/mobility/#android-tab. Depending on whether your device has the latest 4.4 OS or an older version, pick New Android Devices or General Android Devices and follow the steps shown.
If you're having any trouble or have any questions, feel free to post back.
Best
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Internet not working and printer connected by cable but it is unable to communicate with the compute

Changed print cartridge and then problem started.
Internet not working and printer connected by cable but it is unable to communicate with the computer

Hi Joanna 59
Sorry to hear that you are having this issue and Hope you are well;
1.Do you see any light on the back on the printer where the cable is connected?
2. Do you see lights on the back of the router where the cable that comes from the printer is connected?
3.What type of cable are using to connect the printer? Have you try another cable to see if the problem is the current cable.
Please kindly include;
What router are you using (Brand and model)
Operating system i.e. Win 7
Complete Printer model
Thanks;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Problems with my printer HP Officejet pro 8600 Plus + Yosemite

Hi got problems with my printer HP Officejet pro 8600 Plus till I installed Yosemite it is not recognized so what can I do now.. No new drivers found by HP

Thanks for this AnnRT!
I've spent the best part of a day trying to figure this out. Everything was fine and then one day nothing worked! I have narrowed the issue down to Bonjour via WiFi as everything worked fine via USB, and via IP over WiFi.
I've now set a static IP for the printer and things seem to be working fine again
Thanks!
Chris

Printer won't print - HP Officejet Pro 8600 Plus All in 1

Hi,
Please can anyone help me ?
I have Windows 7, 64 bit HP computer with a HP Officejet Pro 8600 Plus All in 1 Printer.
It printed over the network/wireless yesterday. I then had a problem scanning to the computer so I followed advice on the HP community and uninstalled and re-installed the latest software/driver for the printer.
Today it WON'T PRINT!! The printer has a connection to my router (Plus Net Technicolor N router) and shows the little symbol on the printer screen. I tried printing my work today and it says the printer is offline - it can't be as the printer is ON and has a signal connection.
I have uninstalled, reinstalled, turned it on and off on the printer, I've restarted the computer, I've unplugged and plugged in all of it - the router, computer and printer. The computer has the green tick to say the printer is the default and it is ready. It then says to check the network connection or it maybe to do with the firewall settings, but these I haven't changed for over 1 month and I've printed loads of stuff between then and yesterday.
I desperately need my printer and short of going to have to buy a brand new one - I don't know how to fix it!!!
Please can anyone out there help me??!!!
Help!!!!!!!!!!
Thanks for any helpful advice
Victoria

Just to say as well that on the top of the 'X there is a problem printing' At the top where it says the printer - it has on it 'Fax - HP Officejet Pro 8600'
So it is trying to print from the 'Fax' part of the printer and yet when I change the printer device to the actual 'printer' part to default it always changes back to the 'fax' Officejet Pro 8600 Plus rather than the Officejet Pro 8600 Plus.
I will uninstall all the elements to the printer and then find the latest driver to the printer and start again to see if that helps.
Please help me!!!
Thank you for any helpful advice
Victoria

Re: how do i scan documents with my hp officejet pro 8600. Thank you

salmonchas3r wrote:
could someone please tell me how to scan documents with my hp officejet pro 8600? Thanks.
salmonchas3r wrote:
could someone please tell me how to scan documents with my hp officejet pro 8600? Thanks.

Hello Jaelyn,
Welcome to the HP Support forums. I gather that you would like to learn how to scan using your Officejet Pro 8600 printer.
You didn’t indicate which operating system you are using so I have included all the How To Scan documents for you.
How to Scan: From the Control Panel
How to Scan: OS X v10.6
How to Scan: OS X v10.7
How to Scan: OS X v10.8
How to Scan: OS X v10.9
How to Scan: Windows XP
How to Scan: Windows Vista
How to Scan: Windows 7
How to Scan: Windows 8
How to Scan: Windows RT or Windows 8 on a Tablet
How to Scan: From a Mobile Device
Happy Scanning!
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I cannot "scan to computer" with my HP Officejet Pro 8600 N911g ) - The option has been enabled

I cannot "Scan to Computer" with my HP OfficeJet Pro 8600 N911g - The option has been enable in the HP Utility - but I receive a communication error message - I'm connected to the computer using a Linksys Wireless Router and I am using OS X 10.5.8 - I can print wirelesly and I can use Web Scan, so the connection is good.
How do I resolve the issue?

petergole,
To make sure we aren't dealing with a software problem lets try to uninstall with the 'scrubber option' like this:
1. Go to Applications/Hewlett Packard/ click on HP Uninstaller and click Continue
2. Highlight your device on the left pane
3. Hold the Ctrl, Opt and Cmd keys and click on Uninstall
4. There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
5. Click Continue and let it finish
Now, run a Software Update. This can be done by clicking the Apple in the top left of the screen then clicking Software Updates.
Next, let's reset the printing system:
Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Default tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Finally, use this guide to reinstall: http://goo.gl/Na4Qm
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HT4356 I have two printers on my network. Does anyone know how to change the printer nomenclature - Officejet Pro 8600 (0B54AF) to a recognizable name...like Brad's Office?

I have two printers on my network. Does anyone know how to change the printer nomenclature - Officejet Pro 8600 (0B54AF) to a recognizable name...like Brad's Office when you use Airprint?

You would have to change that in the printer's settings on the printer, if that option is offered by the manufacturer. The iPhone just finds printers on the network and uses the name they have given themselves or that were given to them when they were set up.

How do i scan documents with my hp officejet pro 8600

could someone please tell me how to scan documents with my hp officejet pro 8600? Thanks.
This question was solved.
View Solution.

I understand you are looking to scan. I would take a look at this document.
Let me know if this helps.

Can't print on Officejet Pro 8600 Plus with OS X 10.10.1

I tried to set up Scan-to-email on my Officejet Pro 8600 Plus. Not only was I unsuccessful at that, i am now unable to print from my iMac running OS X 10.10.1 Yosemite or from my iPhone, which I used to be able to do. I redownloaded the Officejet driver, but not luck. I can scan to my computer, but still can't print. PLEASE HELP!

Hello there! Welcome to the forums @Deano737
I understand you're having troubles with printing to your Officejet 8600 Plus and setting up scan to email to your Mac, running Yosemite. I have some ideas in mind to offer you that may help.
Here they are. In order try:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Install the Full Feature Driver here: HP Officejet Pro 8600 series Full Feature Software and Drivers
Also, download the Apple driver: HP Printer Drivers v3.0 for OS X
Now try setting up scan to email and scanning through the HP scan software, and printing.
Keep me posted with the results!
Happy Thursday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My mac has10.5.8 and should be compatible with new HP officejet pro 8600. I can't get it to install for wireless, nor to work with USB cable. Have tried downloading HP install directly from HP and it still doesn't work.

I just bought a new HP OfficeJet Pro 8600 printer. I have been unable to download the installation for wireless connection even though have had the assistance of Costco tech, HP tech and some advice from Apple. Because the system is MacOs 10.5.8 the error says it is incompatible, even though the product lists compatiblilty with 10.5, 10.6. I was advised 1 option might be to obtain Snow Leopard for installation, however am somewhat reluctant as the bo states 10.5 should work and Snow Leopard is 10.6, which is also listed as compatible. I am unable to get the printer to work even with USB cable. Too much time spent on this and I hate to start over with another printer because I'm afraid I might have the same trouble. Is Snow Leopard something I should get anyway? Help!

Snow Leopard has more compatible Java.
https://discussions.apple.com/docs/DOC-2455
explains more about upgrading to Snow Leopard.
If that doesn't work to fix the problem, then see my FAQ* on printing:
http://www.macmaps.com/printersx.html

Comcast Cable Internet not working with router (WRT54G), but network is fine?

My Comcast Cable Internet is not working with my router (WRT54G), but my home network is fine. The internet works without router.
I have a WRT54G Wireless-G Broadband Router from Linksys.
I was using Bellsouth DSL Internet up until two weeks ago.
I had my DSL modem connected to my router, and the router let me use the internet and share some files and printers with my laptop upstairs.
A few weeks ago we changed to Comcast cable. The technician came in and connected it himself, but only for the desktop. The internet worked perfectly, and still works perfectly on my desktop (the one downstairs). He didn't really give me any instruction or CD-roms for it.
When I tried connecting my router, the internet stopped working. It was weird because the router worked for the file sharing and printer sharing between both my computers, but the internet didn't work. Although, the light for the internet is lit on the router itself.
I even have this program called "AOL Network Magic" which shows a map of what is connected to the router, and it shows that the router and my laptop and desktop are connected, but then it has an "X" for the internet connection.
I have tried everything. I lost all of my CDs and things that came with Linksys, but I downloaded some guides from the Linksys website and it doesn't really help. I tried something called "NetSet", but after I set everything up it says my router is not compatible or something with NetSet. I read a bunch of FAQs, I tried going to comcast and seeing if they had any FAQS about it, but I can't find anything.
Maybe one of you can help me?
Also, I don't know my modem's IP address. I had it for Bellsouth, and sometimes when I would lose my connection I would go there and click on "reconnect" or something like that.
So the only way I can use the internet is to disconnect everything from my router and connect the ethernet cable directly to the modem.

You may open the web setup utility page of the router by typing its IP address on your browser's address bar. By default, it is 192.168.1.1. When you're asked for username, you may leave it blank. For password, its "admin". If in case that does not work, reset your router at the back for 30 secs and do a power cycle again, see if it becomes accessible after that...
"The war between heaven and hell depends on the choices we make, and those choices require sacrifice. That's the test"

Google cloud print for officejet pro 8600 - could not get printer information from hp.

I just purchased a new OfficeJet Pro 8600 today. Everything seems to work great except for the connector to Google Cloud Print. I can print from AirPrint, as well as emails to the hpeprint.com address, but when I try to register via the google site, I receive the "could not get printer information from HP" error message.
The printer is connected via wireless ethernet, and seems to work find otherwise. I have no restrictions on who can send print jobs, and I have changed the email address for hpeprint.com a few times, as suggested in other forum threads, but it can never connect to the the Cloud Print service. I am at the latest firmware level listed on the HP website. I have tried to initiate the connection from multiple PC's as well as multiple web browsers.
This was a big factor in purchasing this printer. Help anyone?
This question was solved.
View Solution.

Hey rch33k, I am sorry for the ongoing issue that you are having accessing Google Cloud Print. This is being looked into as this is not a singular issue and is affecting other customers as well. Engineers are currently investing this problem to try and provide a solution to it. I want to again apologize and thank you all for your patience in this matter. They only other thing to attempt at this time is to contact Google for further assistance to see if anything can be done on their end. Hopefully this will be fixed quickly
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

INTERNET NOT WORKING WITH PRINTER HP OFFICEJET PRO 8600

Similar Messages

Maybe you are looking for