Internet provider wants to provision my modem when using FireFox, how can I do this.

I bought a Surfboard modem (SB6121) so I would not have to lease a modem from Time Warner Cable any longer. When I use FIrefox to navigate the web, TWC asks me to provision my equipment. I talked with their customer service rep, who was able to see/ping my equipment with no issues. I can use IE8 to surf with no issues.

Did you check the connection settings in Firefox?
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
You can also try to clear the cache in Firefox.
*https://support.mozilla.org/kb/Clear+Recent+History
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

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Internet provider wants to provision my modem when using FireFox, how can I do this.

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