Internet speed tracking program

Hi All,
I don't know where this topic belongs, so I'll start here. Is there a program that will test my internet download speed every hour on the hour and track it in a database to give to my ISP to prove that we are not getting the speed that we paid for? Is there a program?

Hi, in regards to "up to" speed claims. This is the free market so you are absolutely entitled to know what you're buying. (Your common sense is not steering you wrong). I don't know what choices you have in your area, but I'm lucky to have two cable-based ISPs (DSL is not viable in my area).
I also have been concerned with uncertain speeds--and suddenly space-cadet service reps--and called Comcast (the other provider). Of course I want to know what I'll actually see before I make a decision to switch. I clearly asked the service rep and he clearly explained what I would be expected to see in relation to the service levels (12 down/2 up in my case). After all, if you typically will see 70% of "5 down, 1 up", that's fine IF YOU KNOW IN ADVANCE and most people I suspect this usually to be 95%+ during normal use hours. The network providers know exactly what's going on at every head end every minute, and can tune accordingly for minimum service level, so any attitude that "whatever will be will be" should not be accepted.

Similar Messages

Internet speeds keep slowing down to a crawl

I'm having a problem that has only developed in the past week which was during a time when I haven't changed any configurations in that period of time since my son was born a week ago yesterday and I obviously had more important things to do than mess with my network configurations. However, about 2 weeks prior to his birth, in the process of configuring a baby monitoring system with icam source, 3 weeks or so ago, I read that I might be able to improve my internet performance, I ran googles namebench a couple of times and added and re-ordered the DNS servers that had been listed prior to any problems developing based on its' reports. My internet speeds improved as a result of changing those DNS settings and stayed good until the past week. But of course, we now need to use the computer as part of our baby monitoring system and it's not working worth a **** and I'm getting frustrated since I can't put my finger on the problem and I don't really have time to spin around in circles right now. I'm sure it's probably something simple and I can't put my finger on it though. Sleep deprivation is new to me.......
I've kept running log of notes so this is a little deshoveled but I figured the more information I provide the better the chance someone might help me get this solved quickly.
In the last week, since my sons birth, my internet speeds would be okay after restarts and resetting everything, 2.5 Mbps or so but after a 10-15 minutes it starts to slow down to .2-.3 Mbps. I went thru all my network settings, restarted everything, repaired permissions, I've changed ethernet cables reset PRAM, firewall is running, stealth mode enabled, allow signed software incoming connections and my various other programs such as netsessionmac4f3c6b, skype, java, itunes, etc.
All sharing services off and pretty basic login items at startup including growl.
I had AT&T come out and check my DSL line and everything checked out on their end up to and out of the DSL modem based in their equipment tests.
The problem seems to start when I connect my imac (a fairly loaded 27" imac I got in Dec.) First off, as soon as the imac is connected to the modem via ethernet, the old ethernet modem flashes and continues to flash, even right after startup. So the tech thought something was running in the background and I can't figure out what. I looked through login items but don't see anything that would be a problem and am afraid to eliminate everything.
So I created a guest account to eliminate any login items (I think) and in I got 5.69 Mbps right off the bat. But after a minute or two, without changing anything my download speed slows down and I get for example .77 Mbps. The same thing happens with my administrator account on the imac. Fast speeds at startup and more importantly if I change the configuration by switching between ethernet and airport, I get fast speeds right after changing the configuration but after a minute or two I am well below 1.0 Mbps. I've got several network configurations with automatic, airport and ethernet set up in different ways including a clean ethernet connection with the original DNS settings.
I haven't set up an airport only account but that really isn't the way I want to hook up the computer that sits right next to the modem and runs my network. Restarting the old modem and direct connecting the computer to the modem results in the same thing happening.
I connected my ethernet from the (old?) modem directly to my ancient powerbook G4 and I got +5.6 Mbps download but it also slowed down to 300 kbps after 5 minutes or so the first time (old modem?)
Now to explain why I have "old?" listed above. I was then able to get a new DSL modem from AT&T, hook it up just fine, get enormously faster internet service in the 5,000 kbps only to have it slow back down to around 300 kpbs after connected for several minutes.
directly connected to imac-bypassing router
3,500 kbps
after 15 minutes-250 kbps
connected to imac thru router/time capsule with airport extreme
2500 kbps
after 15 minutes=166 kbps
directly connected to an older powerbook G4 with new modem
IP address of 192.168.1.64
5.65 Mbps on speedtest
after 15 minutes=5.67 Mbps
after 30 minutes= 5.59 Mbps
1 hour-5.66 Mbps
Very solid, stable readings for what I am used to. This would seem to isolate the problem to the imac.
directly connected to imac with new modem
IP address of 192.168.1.64
5.8 Mbps on speedtest
after 30 minutes= .60 Mbps-ping takes 250 ms
1 hour= .46 Mbps-ping takes 250 ms
Now a problem that only started last night after I hooked up the new modem and started up my old Time capsule/airport configuration, I got a message that said something to effect of "another device on this network is using computer IP address 192.168.1.64. So I tried manually changing last digit of the IP address on the computer to one number higher and it kept saying the start and end range were incorrect so I shut the airport station down since when it was connected, it would not allow the computer to connect thru the router via ethernet. I did a hard reset on the airport and I got it back up and running just fine but the internet speeds on the imacs' ethernet connections are so slow it's practically worthless. I also checked to see what was connected to my airport on any given occasion, 2 iphones, 2 pads, another imac running upstairs and a newer powerbook running icam source that is supposed to be the baby monitor. Except for the laptop everything can use "802.11n" but the powerbook only connects via 802.11g so I have set the airport to that limiting setting.
Any suggestions? Is there a way for me to log what is happening so I can report in more detail?

First thing is to check if the wireless is on a sensible channel: HomeHub doesn't always make sensible choices. Install inSSIDer on your laptop and see what other devices there are around and if there is any clash. Also, try moving the HomeHub around a little, even quite small differences can make a big difference to wireless signals.
You could run an ethernet cable from downstairs to upstairs. Easy to do, but can be a bit unsightly. If most of your devices are upstairs, you could use this cable to connect the modem to the HomeHub. If you have devices both up and down, you may want to keep the HomeHub downstairs and add a switch upstairs.
HomePlug may be suitable for you. If you search Amazon for HomePlug you will see a couple of kits for just over £30. Don't go for an 85Mbps one. A 200Mbps such as the TP-link or D-Link should be much better than wireless, but not as good as a cable.
Depending excatly how many devices you want to connect and where, you can pay more and have a builtin wireless at one end: http://www.amazon.co.uk/Devolo-1408-Wireless-N-HomePlug-Adapter/dp/B00472MMCQ/ref=sr_1_15?ie=UTF8&qi... Or it may be best for you to use the basic devices and add an old wireless router in switch mode.

Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering. It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem. It's not the internet speed as checked that.

Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering. It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem. It's not the internet speed as checked that. I took my old router upstairs and was streaming TV via my ipad seamlessly - the same program via the TC was constantly buffering.
I just expected to be able to plug in the TC, so a simple set-up and experience wireless both upstairs and downstairs in my house. For some reason the range is low and speed veru disappointing.
I am far from being an IT expert but I would welcome advice about setting up this TC so we can enjoy the product as it was designed. Please HELP!

No silver bullet........but my suggestions may drive you in the right direction.
1. Unplug the power cable from the TC and wait 10-15 minutes before powering back up.   Seriously wait!
      Proceed to #2 if this dosen't help.
2. Unplug the power cable from the TC, ubplug the power cable from your Broadband Modem (assuming it's a cable modem), disconnect ethernet, and cable from modem.
2a. Wait 10-15 minutes then re-connect cable, ethernet, and power back to modem (your modem should power up unless you have a power switch) wait for all the modem lights to come on EXCEPT activity.
2b. Connect ethernet from modem to TC, and plug in the power cable to TC.
      Proceed to #3 if this dosen't help.
3. Reconfigure the TC.........Read here........http://support.apple.com/kb/HT3728
All really simple to do....if you need additional help let me (us) know.

Unstable internet speed

My internet speed has been steadily deteriorating in the past month, and now it is frequently unstable. I had run the BT Wholesale Broadband Performance Test earlier and I had 3.56Mbps of 8Mbps max achievable, and now I barely have .30Mbps of 1Mbps. I can see the Network I/O fluctuate through system monitor. Help!
1. Best Effort Test: -provides background information.
Download Speed
0.3 Mbps
0 Mbps
1 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.3 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-1 Mbps.
IP Profile for your line is - 1.01 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.03 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.03Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
5. ADSL uptime:
1 days, 15:03:03
6. Bandwidth:
323 / 1146
7. Data sent/received:
18.9 MB / 434.9 MB
11. 2.4 GHz Wireless connections:
Enabled (802.11 b/g/n (up to 144 Mb/s))
12. 2.4 GHz Wireless security:
WPA and WPA2
13. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
14. 5 GHz Wireless network/SSID:
BTHub4-27XP
15. 5 GHz Wireless connections:
Enabled (802.11 a/n (up to 300 Mb/s))
16. 5 GHz Wireless security:
WPA2
17. 5 GHz Wireless channel:
Automatic (Smart Wireless)
18. Firewall:
Default
20. VPI/VCI:
0 / 38
21. Modulation:
G.992.5 Annex A
22. Latency type:
Interleaved

So I've reported a fault with BT through the website, and on the website it says that I have an "open issue" with no more additional information, but in the mean time my internet profile has gotten worse with an download speed of .23 Mbps out of .25Mbps upstream, and
17:14:23, 28 May.
( 78.080000) DSL noise margin: 5.60 dB upstream, 23.80 dB downstream
17:14:22, 28 May.
( 77.170000) DSL line rate: 1037 Kbps upstream, 287 Kbps downstream
I haven't been able to get speak to a person on BT, so I have no idea how long the repair time would be. How long is their normal turn around time, and what is the best way for me to track the progress?

Internet speed measurement

Hallo All
I need a software or website that i can use to monitor and determine
[1] internet speed
[2] bandwidth form one point to another.
I will appreciate your reply.
Thanks

If your just wanting to test your connection speed one of the listed sites will work fine. But if you want to set your router up to use IP/SLA to keep track of the connection between yourself and your service provider, consider using the built in IP/SLA feature in IOS. Below is an example;
RouterB(config)# rtr 3
RouterB(config-rtr)# type pathEcho protocol ipIcmpEcho ISP
RouterB(config-rtr)# frequency 10
RouterB(config-rtr)# lives-of-history-kept 5
RouterB(config-rtr)# buckets-of-history-kept 3
RouterB(config-rtr)# filter-for-history all
RouterB(config-rtr)# exit
RouterB(config)# rtr schedule 3 life 25
RouterB(config)# exit
http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122cgcr/ffun_c/fcfprt3/fcf017.htm#wp1012489

Apple Event Stream Internet Speed Requirement For Smooth Video Playback

Hey mac people,
my internet speed is 1mbps, but activity monitor show real time internet speed is around 150kbps,
does it able to stream the event smoothly?
if laggy how lag is that?
I experienced play it before but it is on a faster internet,
I see you have two option, one is live play, one is play back without live,
if I play without live will it smoother?
THANKS!!!!!
Hoping for greater spec mac and cheaper price!

Hi @glen_at_home ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you have choppy video playback. You installed a program to provide the core temperatures but you determined that it came with malware and spent hours trying to remove allof it.
Here is a link to Resolving Video and Graphics Issues to help you overcome the choppy video issue.
When I checked the maintenance and service guide here is what it has for temperature.
HP Stream Notebook PC Maintenance and Service Guide
Temperature Operating
5°C to 35°C
41°F to 95°F
Non operating
-20°C to 60°C
-4°F to 140°F
If you still have further questions on the temperature, I suggest contacting HP support.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Happy Holidays!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Internet speed impacted when router connected

I have been keeping a constant check on our internet speed, primarily because our Bell Sympatico service peaks and troughs .. my speed without the router is 5600kbps .. when I connect the router however my speed drops to 2,200 .. why is that .... and can it be fixed .. because before I switched to this router, I had a d-link which recorded the same speed with or without the router connected.
I've been giving Bell grief and have a service ticket out, which I may not need it seem to be the router ?
Router is the WRT320N
Message Edited by steelefamily on 10-06-2009 06:12 AM

1) When you said your speed drops to 2200 kbps, I assume you mean your speed when your computer is wired to the router -- is that correct?
2) And I assume by "kbps", you do mean "kilobits per second", not "kilobytes per second" -- is that correct?
3) If the answer to both 1 and 2 is yes, then the first thing to do is simply reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
4) There are several other things that can give you slow speed when wired to the router including:
a) using point-to-point (P2P) software. This is a known cause for router slow downs and disconnections. It can cause problems for several days after use. Stop the P2P.
b) unnecessarily adding a "Domain name" to your router. If your ISP does not require a domain name, erase the domain name from your router.
c) turning on "logging" in the router. Logging is only for diagnostic purposes, otherwise, turn logging off.
d)  Sometimes Linksys routers seem to have trouble synching to some very old modems. The solution is to get a new modem.
e) Some computers will slow if you are using a wired and a wireless connection at the same time. Turn off your wireless adapter.
f)   Improper setup of modem and/or router --- to fix this, we will need more info:
5) Please state your ISP
6) Please state the make and exact model number of your modem (not the WRT320N).
7) Please do the following test:
Power down your entire network. Using an ethernet cable, connect your modem directly to your computer. (Do not use the WRT320N for this test.) Power up the modem and computer. Verify that you have a working Internet connection, then proceed with the following: (Even if your Internet connection does not work, state this, and proceed.)
Go to "Start" > All Programs > Accessories > Command Prompt.
A black DOS box will appear. Type in "ipconfig /all" (with no quotes), then hit the Enter key.   Copy all the results to your next post. To do the copy, highlight the results, then use the copy (Ctrl-c) keys and the paste (Ctrl-v) keys. If your "IP address" does not start with 192.168 , then for security reasons, erase the last half of your IP address.

Slow internet speed, being used by unknown websites

Hello all,
For about a month i have been experiencing slower internet speeds than usual. Contacted the isp and went through all the processes and there was not a problem at their end. I was advised to go to network utility and check how many processes there were, found out that there was too many to count.
It seems i have internet processes coming from my macbook ip address from uknown sources such as ookla.com etc. Now i have downloaded spyware programs for mac which have failed to find any viruses or spyware at all.
Now i know the problem is coming from my macbook as the unwanted guests our appearing under the macbook ip address, my router is receiving the right speed so it can't be the isp?
Right now i am just wondering what to do to stop these processes using up my internet connection and potentially turning my router into a server.
Any help would be grateful.
Mark Lees

Yeah i have little snitch but it appears to not spot these websites, i can send you a screenie of the netstat screen
Then that would imply the only connections going out from your mac are from legitimate applications.
lots of things will engage outbound connections.
safari
firefox
itunes
spotify
and sites that you visit that have embedded video often host the video on other servers. So you would be suprised at how many socket connections you have at anyone time.
If you have little snitch look at the monitor window and it will show all the recent connections.
You could reset little snitch to default rules and then you will be prompted to allow or deny each new connection.

Wired Internet Speed ridiculously slow

I am running Windows 8 64 bit on an HP Pavilion p7-1414 Desktop PC.
For a while I have had a pretty good experience, but for whatever reason my brother decided he should do a HP System Recovery and completely reinstalled Windows. Anyways, got everything set up again but noticed that the Internet speed was slower than usual. Contacted my ISP and asked about it and they said it wasn't anything wrong with the connection. Before the recovery I did not have this problem, but I noticed that it gets EXTREMELY bad when I install AVG free or even BitDefender, any antivirus besides Norton. I can try downloading say, a game, and the internet speed will start out at the usual 1MB per second, then it will rapidly decrease until it gets to about 15-400kb per second. If I pause and unpause it, it will start higher than 400 but then decrease to its usual speed.
I have tried another reinstallation of Windows, which didn't do any good. I have installed all possible Windows updates and Driver updates.
I just don't know what to do now, has anyone else ran into this problem and managed to fix it?
Edit: I should also mention that for some reason the Wireless adapter will not work on this computer anymore either, this happened after the first reinstallation. I have tried two different networks, neither work on my computer but work flawlessly with my Android phone and Xbox 360.
I'm not sure but maybe the Internet driver has something to do with it? In any case, the one I have is Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) while the wireless one is: Ralink RT5390R 802.11bgn Wi-Fi Adapter.
Any help or advice would be greatly appreciated!

If you have installed and uninstalled multiple antivirus it is possible that some remnants of one are interferring with another.
It's just a hunch, but that's what I think it is.
I would suggest getting rid of Norton completely since their antivirus costs money and is a resource hog.
There is a program to uninstall it, search for it on google, called nonav.exe (No N.orton A.nti V.irus) and it thoroughly deletes all traces of norton.
As far as wireless goes there might be a switch that isn't obvious. When you go to device manager, is it installed?

How to get bandwidth / internet speed in my application ?

Hi,
I am using iPad 3 and ios 5.1
I want to know the bandwidth used by my application (or the internet speed) and display it , as my application deals with downloading of images.
Please guide me ......
Thanks

Thanks for the reply ...
Is there any api or third party library ,we can directly use for finding bandwidth info.
Thanks

Time Capsule only runs with 1,1Mbit up/down during data transfer, internet speed is ok, TC is used to extend an existing network

Hello Everyone,
I have a new 2TB Time Capsule running with a MacBook Air. I want to use the TC to access data (Aperture library, iTunes library, other Files) and to backup my MacBook Air via Time Machine. I set it up, integrated the TC in my Network (FritzBox) by choosing "extend existing network" and it works. BUT only with 1.1Mbit/second while writing or reading Data to/from it. Internet speed is very good, like it was before. While the 1.1Mbit/second seem to be ok with Aperture and iTunes (streaming music and movies) it is still painfully slow and I'm not realy happy with that
I've read that:
The 1.1Mbit problem is pretty common when Time Capsule is integrated and used to extend a network (bridge modus), it also looses all ethernet connectivity then (that woul explain why connecting it by ethernet didn't help during initial setup and data transfer)
Is there a solution besides ditching the Fritzbox and using the TC to build the network? Because basicly I still need the Fritzbox for its DECT features.
Thank you for any help in advance and have a nice day,
Olli

You have double hop wireless with this setup..
You should bridge the TC.. that is router bridge not wireless bridge, and plug the TC into the Frizyboy by ethernet.
Then you can setup the TC wireless to reinforce the fritzy..
Same wireless name as SSID.
Same security settings... really should be WPA2 AES or in TC personal.
Same password..
Just different wireless channel.
Then you can use 5ghz on the TC if you are up close and personal.

Absurdly slow internet speeds and often unable to ...

I'm used to getting around 13 Mbps Internet speeds from BT.
In the last few days, although the speed tests show similar results (assuming I can actually get online to test them), Internet browsing has become painfully slow, with many pages simply not loading at all.
I've called BT, and been through some tests with them, and they assure me that everything is fine, and that my Internet speeds are as high as ever.
I've also done some hunting around on google, and tried using open DNS settings, but to no avail. It's especially hard to upload data, and it's almost impossible to send email.
Occasionally, if I turn on my Mac after a longish break, I can get online easily, and send e-mail for a few minutes, then the problem returns.
BT insist that there's nothing wrong with the line, but the fact that the problem affects both my Mac and my iPad suggests that the problem is not with my computer.
Indeed, I'm now in the local pub, and everything is working just fine.
I've been through all the usual things - checking location of Homehub (even though it was absolutely fine for 18 months in its current location), changed the ADSL micro-filter, changed the wireless channel, etc, and to no avail.
What else can anyone suggest?
Thank you.

So, the first time I did this speed-test was on my return home, when everything was working fine again.
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
15742 Kbps
0 Kbps21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 15742 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :16203 Kbps(DOWN-STREAM), 1159 Kbps(UP-STREAM)
IP Profile for your line is - 14295 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.11:23.37:60.53 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
959 Kbps
0 Kbps1159 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 959 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1159 Kbps

My internet speed suddenly went VERY slow on all browser

I am running on a Mac OS X Lion 10.7.5, 2 Ghz Intel i7, 4GB Ram DDR3.
I am experiencing very slow internet speed after some system update some time ago.
I have tried using wireless and LAN cable but both results the same.
I've tried resetting routers in both my office and home but it is still as disappointing.
Kindly advice on what to do? I've forgotten which update is it as it is some time ago already.
I have installed bootcamp in my macbook and tried the using from windows but there isn't such issue. The internet was smooth and great.

Try these basic troubleshooting steps.
1. Quit all app scompletely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
2. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

HT1222 My internet speed has slowed to a crawl after installing security update 2015-003. Any ideas on how to fix?

I have a mini mac with 8GB ram and running yosemite OS. I recently installed security update 2015-003 and now my internet connectivity have slowed to a crawl. sometimes if I turn wi-fi off and then back on the speed returns to normal but sometimes it does not. Any ideas what may be causing the slow internet speed?

Please check the speed of your connection on this site.
Then start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Check again. Then restart as usual and post the results.

Verizon is Capping Internet Speed/Service for "Unlimited" Customers

Some recent news has been brought to my attention by Verizon Wireless' customer service department, and I think that given the severity of Verizon Wireless’ continued breach of contract to Internet customers, this matter should be brought to everyone else's attention as well.
I originally purchased a Verizon Wireless USB Internet Card in 2007. I was offered a plan that entitled me to an “Unlimited Internet Usage Allowance”. I kept the same wireless Internet device for two years and never acquired any issues or concerns. On January 20th, 2010, I went into a Verizon store and was offered a free upgrade to the new MiFi Mobile HotSpot. I was told that I could test the product for 30 days to make sure that it worked to my standards and my Internet needs. It worked perfectly. I used it for multiple computers in my home, as well as work and travel.
My problem with the Verizon MiFi began on October 21st, 2010 when my Internet suddenly became extremely slow and unable to access any web pages without minutes of waiting. I continued to call customer service and go into the Verizon stores throughout the month in hopes that someone could find a ‘glitch’ and solve my issue of what soon became No Internet access. I did all this with patience and good faith, as I have continued to pay $60 a month for “High speed 3G” service. Two weeks ago, I took the MiFi device into the store and requested a new device since it became entirely defective. My new device arrived in the mail and I have still spent the last week going through the ring-around circus of Tech support and the only logic they can come up with is, "Either the device is defective or my computer is too old." This is not the case, as I recently purchased a new laptop.
What I discovered was that Verizon neglected to inform me for the past two months that I had gone over my "undisclosed usage threshold" (Even though I pay for Unlimited Allowance) and now my internet speed has been capped and I am unable to access the Internet. I spent 4 hours on the phone yesterday and weaved my way into a small department called "AIT" which is supposedly a new sub-contracted company that is suppose to help negotiate my "situation". They of course are closed, and my numerous voice mails will most likely never be returned.
At this point, I am still paying for something that does not work, and Verizon has taken it upon themselves to decide "how often" I can use the internet. This was not disclosed to me in my contract that I signed in Jan 2010, when I continued my Wireless plan for "unlimited usage allowance."
I want everyone to be aware of this, before they head out this holiday season and spend hundreds of dollars on a Verizon Wireless Internet Device, and eventually will have to deal with the same nonsense I'm currently going through right now!

I started with one of the few unlimited plans back in 2008- They kept telling me to "hang on to it- cause it won't be around for long!" So I did and when I upgraded my device- everything worked great for 7 months. I started using it more frequently as a hot spot for more than one computer, we're talking email, web browsing and paying bills- Not Xbox360 for 24 hours a day or fownloading 10 videos a day!? I don't even know how to do that!?!
And the first month we went over- we got capped! Now it runs at about a quarter of the speed. Which was never disclosed to me. And to think- they market this MiFi 2200 as a hotspot for up to 5 computers??? I can only imagine how quickly people are being capped.

Internet speed tracking program

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