Internet stops working every time I try to download anything from iTunes.
Every time I try to download a movie from my purchased list on iTunes it freezes shortly after stating then the internet stops working. This only happens on my iMac. I have 10.10 and everything is up to date on my iTunes. The internet is not affected on any other platform. To regain internet I have to disconnect from wifi and reconnect.
On a side note, sometimes when I restart my mac the finder bar disappears and the system freezes. I have to hard reboot and then soft reboot for it to work properly again. Help please!!
Emmie_63 wrote:
Maybe I owe itunes from a past purchase? I'm guessing maybe there was not enough money in my bank account the last time I purchased a song. But now there is. My debit card info is correct and there is plenty of money in the bank account.
To sort this out...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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Each time i try to download anything from itunes it says invalid security code
each time i try to download from itunes it says invalid security code
This same issue bothered me for years. The account I had used to purchase iTunes songs with suddenly stopped working. And always it was the same error about the security code.
I talked to iTunes support, my bank and the eCommerce customer support for my Visa card. No one could ever tell me what it was until this year. I tried for years, literally years, to figure it out. I had to buy iTunes gift cards and that was not convenient for me. But thankfully, someone who worked in the credit department of a major online retailer, finally explained it to me.
Small banks, sometimes large banks, often don't opt to offer debit and credit cards that use Visa's stronger security, which is advertised as "Verified By Visa". Not all stores and online shops use this security method during their checkout process, but iTunes does. (Amazon, for example, does not require it)
So any error having to do with the security code means that Apple's iTunes shopping cart requires the stronger security method and does not accept the older 3-digit security code on the back of the regular Visa debit and credit cards. You would want to see which of your cards is supporting Verified By Visa security, and use one of those. The card you are currently using will never be accepted, no matter how many people tell you to carefully check your billing and account addresses and spelling, etc.
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
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The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
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can you help with my question?
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Welcome to the Support Communities!
The following articles will help you with your Apple ID verification:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account. You will be prompted to verify your email address.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
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