Internet stops working every time I try to download anything from iTunes.

Every time I try to download a movie from my purchased list on iTunes it freezes shortly after stating  then the internet stops working. This only happens on my iMac. I have 10.10 and everything is up to date on my iTunes. The internet is not affected on any other platform. To regain internet I have to disconnect from wifi and reconnect.
On a side note, sometimes when I restart my mac the finder bar disappears and the system freezes. I have to hard reboot and then soft reboot for it to work properly again. Help please!!

Emmie_63 wrote:
Maybe I owe itunes from a past purchase? I'm guessing maybe there was not enough money in my bank account the last time I purchased a song. But now there is. My debit card info is correct and there is plenty of money in the bank account.
To sort this out...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

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