Invalid phone number when contacting apple?

Hi,
My son purchased a 90 euro item in some app. I wanted to contact apple and ask if it's possible to get half/ or all the money back. In the apple support page on the website you can ask Apple to call you back. It says that my phonenumber is unvalid. I tried +316 and than the number, so the landcode and I tried it without the landcode. How does this work? Because with both it seems unvalid..

you have to contact iTunes support for the country of the App Store where your son made the purchase.
Here is the page for the US.  Change your country at the top left
https://getsupport.apple.com/Issues.action

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