Invalid printer error on clustered WIN Servers

Question

We have one BOE system operating on an MS cluster, two servers total.
We also have 6,000+ printers, scattered over 15+ print servers.
Needless to say, the printer drivers get out of synch over the various print servers, and this is the problem.
Every day, any report that is scheduled to run to either an HP 4200 or HP 4250 fails.
Not only that, if we log on to the WIN server, and try to print to any 4200 / 4250 printer from notepad, that also fails.
The solution is to stop the BOE job server, recycle the print WIN spooler, go to the server properties for the printers, and remove the drivers for these printers. Restart the job servers, and now all is well, until the next day, all 4200 / 4250 reports fail again.
Seems that BOE automatically adds / updates printer drives, and since the versions are out of synch on the print server, they crash.
We have run out of options, SAP has no solution; any help would be appreciated,
Rick

Answer 1

Hi Richard,
As far as I know BO uses the windows subsystem when sending a print job. So BO sends the job to the OS for print handling.
Having the same driver versions across your print servers & BO servers would be the resolution, alternatively you might want to consider using HP's universal print driver:
http://h20271.www2.hp.com/SMB-AP/downloads/380442_infotrends_upd.pdf
http://h20271.www2.hp.com/SMB-AP/cache/380442-0-0-190-121.html
The below article might give some insight into what is happening behind the scenes:
http://technet.microsoft.com/en-us/library/cc783789(WS.10).aspx