Invalid Serial Number - CS6 Master Suite

Anyone else having this issue?
I believe Windows 8 updating to 8.1 may have something to do with it...

No not all went in trial mode. Bridge no notification but for example Indesign yes trial mode also.
With checking this I now see that Photoshop is not working anymore.
How strange all this.
What I think is very strange is that I cannot install anything from my Adobe CS6 Master collection dvd with my serial number.
Like the serial number is locked, is that possible and how to get this all working again?

Similar Messages

Serial number CS6 Master collection is invalid?

My CS6 Master collection went in Tryout mode and now the serial number entered is invalid?
How to fix this?
Thanks for your help
Tino

No not all went in trial mode. Bridge no notification but for example Indesign yes trial mode also.
With checking this I now see that Photoshop is not working anymore.
How strange all this.
What I think is very strange is that I cannot install anything from my Adobe CS6 Master collection dvd with my serial number.
Like the serial number is locked, is that possible and how to get this all working again?

Error serial number CS6 Master Collection

I try to install Adobe CS6 Master Collection on my Macbook, but it gives the error: "The serial number you entered is invalid. Please try again." But it is the first time that I am able to install this, because previously my software on my Macbook was not updated enough. Now I have updated it until the required software.
Does anyone know how I can solve this? I did not even got the chance to use this CS6 Master Collection and it is a present...
Thanks.

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Can I use the same serial number for master suite when reinstalling after clean install of windows 8

I am reinstalling windows because windows got corupted. I can not access my computer to deactivate the software. Do I need to be worried about not having deactivated it? I will be reinstalling mastersuite 6 after I get windows 8.1 clean installed on the same computer. I just want to make sure I will not have any problems reinstalling and setting up the adobe mastersuite after I have installed windows 8.1. I don't want to have a problem with the serial number still being registered to my old installation of windows that will have been on the same pc.
Thanks for your help!

Your previous activation will still be in the loop, so you should contact Adobe support and ask them to reset your activations. That way you can be sure you have the two your license allows for. You can always skip this if you only activated once before but it will leave you with no extra activation should you find a use for a second installation.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Install JUST PS CS6 from CS6 Master Suite Collection Student/Teacher Edition (Digital)

I received the CS6 Master Suite Collection from my University (Digital Copy) and I only want to install Photoshop. I have the serial number for Master Suite CS6 but the serial does not work for JUST PS CS6. I can download PS CS6 but during the install it crashes after it gets through 100% of the install and it says the following items can not be installed and it shows the PS CS6 icon. What can I do to get this issue resolved?

I guess what I'm trying to say is unclear. I am using my wife's MacBook Pro. I have my MacBook Pro's Hard drive in an external sata enclosure. I have OS Lion 10.7.4 that I partioned 32GB from my main hard drive do I can use that OS.
I understand what everyone is saying about downloading MS to to another section hard drive and just running the installer on my Lion OS so I can just select PS CS6. If you look at the pictures above, you can see that I actually did just that and ran the PS CS6 installer. It webt through the entire process until the end and it kept crashing on me. I've used adobe cleaner but the only thing that was on my Lion OS was adobe air. I removed adobe air with the adobe cleaner and started from scratch. I also removed the corrupted files after every install.
I restarted a few times and ran into the same issue. I have figured out how to get into safe mode. After you hold option to bring up the OS you want to boot into, you hold shift before you press enter on your selection. I am in safe mode now. I have tried just installing the PS CS6 and it still crashes at the very end of the installaltion and shows this screen.

I've tried to install a downloaded version of cs5 master collection using the same serial number i used by installing it with the installation dvds and the error message says it's an invalid serial number

as my adobe cs 5 master collections keeps having icc profiles and visualization issues, i've tried to reinstall the hole package. my mac book pro dvd reader is broken, so i downloaded from the adobe website a master collection and tried to install it with the serial number i used in the former installation but a error messages says that it's an invalid serial number.
i've already tried to install from the dvd's in another mac and it worked, with the same serial number, so i'm out of solutions.
any thoughts that may help me?

Si precisases de qué lugar de Adobe o de otro sitio has descargado....
Si indicases el nombre del archivo descargado,....
Respecto a la instalación, repito la lección de ruta es un paso, que puede pasarse por alto, aunque no sé si la instalación convencional reconoce una red entre varios equipos.
No hay ningun mensaje que indique que descargas una versión u otra, tampoco hay o sale ningun mensaje cuando instalas un programa en chino, eso si, al introducir el no. de serie (que no es el adquirido para la versión en chino) te dice que no es válido y punto. No más explicaciones.
Asi que por favor explicanos lo preguntado al rincipio, o vuleve a descargar la versión correcta, en el idioma correcto y desde un lugar oficial de Adobe.
Creo que Adobe te puede facilitar esa descarga a traves de la web "Licensing" con unas claves que te facilitarán si logras ponerte en contacto directo con ellos en tu país, (que tampoco sabemos cúal es). Suerte.

Invalid serial number when activate Creative Suit 6

I got error
Invalid serial number
when activate Creative Suit 6
Please help

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Invalid Serial Number - Adobe After Effects CS6

Hey Adobe. So, after i finally went through alot of trouble to get Adobe After Effects true the link an MVP gave me, I'm on the final step and I'm having trouble once again. Whenever i try to put in the serial number on the back of the CD box, it says "invalid Serial Number in Adobe After Effects CS6". I just got the box in today in the mail from Amazon, I dont know if im doing something wrong or what. If i have to call i can call cause i can understand there's alot of "Fake" copies out there, but im just hoping to get this through nice and easy. So can anyone help me?

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Says invalid serial number-i got it via email from adobe. (CS6 design standard student edition).

says invalid serial number-i got it via email from adobe. (CS6 design standard student edition).

I think that you'll need to get in touch with support to sort this out.
But you could check your order to see if you ordered and upgrade or a new purchase. The serial numbers for upgrade are different, and require the earlier version on your computer ( or its serial number instead).
If you've oredered an upgrade, check that you're entering the correct serial number. You'll probably be prompted to enter both: once for qualifying product and once for the new upgrade.
Let us know if this was the issue. If not, I suggest that you get in touch with Adobe Support.

Invalid Serial Number for Photoshop CS6

We tried to download the software with the serial number, however fail. It prompts the following error message
“Invalid Serial Number” Please re-enter a valid serial number.
Please advise us a solution.

Where did you buy it? Where did you download it from?
How many digits are in the serial number you are trying to use?
You should know that you are NOT addressing Adobe here in these user-to-user forums,

CS6 Master Suite install issue- An incompatible Flash Builder 4.6 has to be unloaded

But it does not exist???
On installing Master Suite CS6 "flash builder" cannot be activated to be installed.
When placing the curser over it the following message is displayed:
A conflict or pre release version of Adobe Flash Builder 4.6 exists on this compluter. The conflicting version must be removed before installing from the current media.
Problem - There is no version 4.6 on this computer to be unistalled!
Any suggestions on what to do next?
Cheers,
Michael

1.Use the Adobe Creative suites Cleaner tool to remove any trace left of Flash builder
http://www.adobe.com/support/contact/cscleanertool.html
2.Restart machine, Try installing again
Ensure you have complete administrator privileges and right click on the exe and choose "Run as Administrator" while installing, ensure the directory you are writing to has write access for your user.
if it still does not work
3. Uninstall Flash Builder 4.6 using Creative Suites uninstaller
4. Repeat Step 1 and restart machine, download the Standalone installer at
https://www.adobe.com/cfusion/tdrc/index.cfm?product=flash_builder
and install, this should install it, and would take the Serial number from Creative Suites automatically.
Vikas Chandran
Adobe Systems Incorporated

Does anyone have problems installing CS6 Master Suite from a DVD on a Mac?

I'm trying to install the CS6 Master Suite on a mac that has OS X Moutain Lion on it. I keep getting an error message that the software can't be verified and that it may be counterfeit. I purchased the DVD from Adobe directly and it appears to have the proper paper work that signifies that it is a legal copy. I have been in contact with tech support and they tried to help but it didn't work. Also, Adobe certified the serial number so there isn't anything wrong with it. Does anyone else have any suggestions?
Thanks

Thanks for the response. The only problem that I have with downloading the trial is that A) I have DSL internet connection and it is extremely slow when downloading such a large file. That is why I opted to get the DVD. Because my optical drive kept spitting out the DVD, it has a few scratches on it. Will this create problems if this problem is corrected in the future? Should I request a new DVD? Also, B) there are features in the Master Suite that are not included with the trial download. Once I have most of the other programs downloaded and installed, how can I get the other features in the full version of the Master Suite that are not included in the trial?

CS6 Master Suite

Does anyone have any clue why my license for adobe CS6 Master suite stopped working. When prompted for providing a license key, I receive an error indicating "the serial number provided is not valid. Please try again. If the problem persist, contact Customer Support.

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If the software was purchased as part of an educational discount program then the license might have been a temporary issue only. Check with the school.

No Photoshop extended in CS6 Master suite

Hi,
I've been scanning the internet for any help on this matter to no avail. I bought a copy of CS6 Design Standard a while ago and have now bought a copy of CS6 Master Suite, as I wanted the extended version of Photoshop as well as After Effects etc... I uninstalled my previous CS6 (standard) and reinstalled CS6 (master). The problem is, I'm not getting any 3D options in Photoshop, which should be included if it's the extended version. I've typed out some text that I wanted to be 3D & the 3D button at the top is missing. I don't know if I'm doing something wrong, but I've looked at every tutorial that I can find, but none explain why I would be missing the 3D options in Photoshop (extended).
Any help would be greatly appreciated

Uninstalling is not necessarily going to deactivate the software from using your old serial number.
It might be as simple as going into the Help menu, chosing Deactivate..., then closing everything down, restarting Photoshop, and entering your new serial number.
The Standard and Extended software is one and the same, it only runs differently depending on the serial number entered.
-Noel

Uninstall and then re-install Acrobat Pro with CS6 Master Suite

Hello,
I'm using Windows 8.1 and could not open pdfs (or indeed open Acrobat XI Pro at all). I have CS6 Master Suite, and I seem to recall Acrobat coming with that purchase, whether it's officially part of CS6 or not.
Forums suggested uninstalling and re-installing Acrobat. I've uninstalled but am now struggling to find where/how to re-install Acrobat from my account on Adobe.com.
Any pointers please?

Thank you very much for your answer - but the problem is that I went down that route to no avail.
I only have one serial number, and that's the one I got when I purchased CS6 Master Suite. Acrobat XI seemed to come as part of this.
But when I use my CS6 serial number, the Acrobat installer doesn't like it.
To my knowledge, I don't have any other serial numbers at my disposal.
Any ideas?

Invalid Serial Number - CS6 Master Suite

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