"Invalid Serial Number" - Photoshop CS2 (Upgrade)

Hello, I got the Photoshop CS2 Upgrade some years back and it has always worked fine. Whenever I needed to reinstall my operating system, it was a simple matter of deactivating the software and then activating it after reinstalling Windows.
However ths week, after reinstalling my Windows 7, I was informed that the Adobe CS2 activation server is no longer available, so I couldn't activate my CS2 that was installed from my CD. I read all about it on this website, and followed the instructions to download Photoshop CS2 directly from the website.
Now that I am installing the CS2 that I downloaded from here, I am being told that my serial number is "invalid". I have entered it correctly. It is very frustrating, the software on my CD has never given any problems in upgrading my Photoshop CS to CS2, but the one I downloaded is a pain. I would appreciate it if someone could help me resolve this problem.

Are you trying to install the one in the following link that doesn’t need activation if you use the serial number also supplied at the link, below, or some other one?  “Downloaded from the website” and “downloaded from here” aren’t very precise:
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

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