Invoices or Incoming payment appear several times

Hello
We see on some customers statement invoices with the same amount and same document number twice and incoming payments same amount, same doc num three times
We sue SAP 2007 SP00 PL 39
What could be the issue because customer statement is obviously wrong...
Thank you
Guillaume

Hello
I modify my statement because what I said about incoming payment is wrong, the issue is only with invoices
I give you an example
Invoice amount is 249 euros
Customer statement you see 2 lines with 249 u20AC and other invoices have a single line only... so I do not think it could be linked to payment terms
Regarding PL01 we have an addon which has not been tested with PL01 so we do not want to upgrade before it is tested...
Thank you

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